Our People.

Our People

Tremark Associates is a people business and it is the quality of our employees that ensure we can deliver a first-class quality service day in, day out. They are crucial to our vision of becoming the leading brand name in the Investigations Industry and raising the perception of Enquiry Agents in general.

None of this happens by chance. We invest significant time and resources to ensure we have the right people on board to deliver what our customers need. We respect and value our staff, and we have a strong commitment to equal opportunities.


Our Team

  • Mark
    Hodgson

    Managing Director

    Since founding the business in 1995 at the tender age of 25, Mark’s professionalism and understanding of client & market needs has driven Tremark to be the highly proficient & expert company it is today.
    The title of Managing Director brings with it a number of roles & responsibilities as does being a father to two young children. In his spare time Mark is a keen runner and cyclist as well as an avid Leeds United fan, attending matches both home and away.
    In addition to his role within Tremark, Mark serves as President of the Association of British Investigators & is a member of both the Institute of Credit Management and the World Association of Detectives. Mark is highly respected within the industry.

    E: T: 0845 862 8666

    LinkedIn
  • Karl
    Brooker

    Operations Director

    Described as a thoroughly good bloke in and out of the office, Karl joined the business in 2006 as a marketing graduate, and in 2012 was appointed Investigations Director, notwithstanding being an Everton fan!

    If he didn’t have his hands full managing two collie dogs and a young son, Karl also has the responsibility of maintaining some twenty separate investigation services ranging from Bailiff Services to Asset Validity Reports. In addition he manages and maintains relationships with over 2000 solicitors and professionals within both the private and public sector.

    E: T: 0845 862 1853

    LinkedIn
  • Stacey
    Hodgson

    Financial Director

    A professional businesswoman, a mother and a key driving force behind the success of Tremark, Stacey is a reluctant attention seeker. She’s a tough negotiator, a former certified bailiff and a former semi professional ladies footballer who played in the National Women’s Premier League for Leeds United.

    If you’re thinking big physical strength and aggressiveness…think again. Modest about her own achievements her slight build belies a woman who has gained a reputation with Tremark clients for her hands on investigative skills.

    E: T: 0845 862 1853

    LinkedIn
  • Ben
    Mansell

    Assistant Manager

    Having joined Tremark in 2011, Ben has risen up through the ranks within Tremark to become Karl’s right hand man. Not one to become flustered, it is very rare that Ben is presented with an enquiry that he is unable to resolve without the utmost professionalism.

    Being Tremark’s self-acclaimed “cockney geezer”, Ben has West Ham United running through his veins and I don’t think there’s any doubt that his young son will also!

    E: T: 0845 862 1853

    LinkedIn
  • Claire
    Wall

    Assistant Manager

    E: T: 0845 862 1655

    LinkedIn
  • Andy
    Kemp

    London Office Manager

    Andy is Tremark’s ‘Man on a Motor Bike’. London based he is one of our process serving and investigation specialists. Living close to the Capital, Andy works out of our Holborn office using his motor bike to provide clients with the swift and professional service of legal documents that they have come to expect.

    Prior to joining Tremark Andy spent over 30 years in the Metropolitan Police force rising to the rank of Sergeant with special responsibilities for missing persons and child protection. Andy’s professional background and his experience and knowledge of the locality in and around London is second to none.

    E: T: 0845 862 1853

    LinkedIn
  • Julia
    Alexander

    Senior Account
    Manager

    Moving to Yorkshire from West Sussex 6 years ago to be closer to her family was a relocation worth making for Julia & her Aussie husband. Choosing to exchange the familiarity of the sea for the closeness of the countryside, they have discovered Yorkshire fishcakes and hot pork pies, which Julia, describes as “deadly but delicious”.

    Julia joined Tremark in 2012 and is responsible for fulfilling client’s process serving & investigatory needs, liaising with our field agents & investigators & finding solutions to the logistical problems the job often brings.

    E: T: 0845 862 1853

    LinkedIn
  • Emilie
    Wass

    Account Manager

    Emile joined Tremark in May 2017 and is a new member of the team.

    E: T: 0845 862 1853

    LinkedIn
  • Colin
    Rush

    Qualified
    Investigator

    Having worked for 36 years for the Metropolitan Police as a PC, a Family Liaison Officer and an Investigator in a West London Missing Persons Unit, Colin is well placed in the Capital as another of Tremark’s specialist process servers and investigators.

    Born and bred in London Colin has an in-depth knowledge of the city, perfect for the process serving and investigations that we undertake.
    Along with his colleague Andy, they jointly form the central point of contact for both London based clients such as solicitors, as well as UK wide clients who require a specific, Capital based service.

    E: T: 0845 862 1853

    LinkedIn
  • Richard
    Wooler

    Qualified
    Investigator

    Richard is an avid Rugby League and most importantly Leeds Rhinos fan, who loves nothing more than deep sea fishing, curry, travelling, camping & spending as much time as possible with his children. Richard is particularly popular on Friday morning’s as the ‘hot butty’ organiser. In more than one sense you might say that his role in the office is to ‘bring home the bacon’.
    Richard is a qualified investigator of 25 years, who specialises in locating individuals & discovering important information about them. Such information might include their financial status and lifestyle as well as uncovering assets as part of Tremark’s ‘Pre-Sue’ enquiries.

    E: T: 0845 862 1853

    LinkedIn
  • Melanie
    Batt

    Qualified
    Investigator

    After graduating from the University of Central Lancashire in 2013 with a BSc Hons in Policing and Criminal Investigations, Mel chose to put her skills to use by becoming an Investigator within Tremark. Having had the opportunity to spend four months studying at the Hungarian Police Academy in Budapest, with whom Mel describes as some ‘interesting characters’, she has brought a wealth of experience to the team.

    Mel is a big Rugby Union fan and enjoys baking in her spare time. A skill that always goes down well and keeps her in the good books with her colleagues!
    .

    E: T: 0845 862 1853

    LinkedIn
  • Ken
    Robson

    Investigator & Process Server

    E: T: 0845 862 1853

    LinkedIn
  • Brenda
    Lightowler

    Investigator & Process Server

    Brenda has worked as an investigator and process server in the north of England for over 20 years. She has a particular expertise in dealing with the most evasive of subjects. Modest Brenda is convinced that it is down to the fact that she appears an unassuming lady, but it is a fact that she does appear to be able to both get into places, and extract information where male colleagues have failed.

    A ‘Cracking Yorkshire Lass’, born and bred in Bradford, Brenda is a proud mum of two strapping lads. She list’s coaching her young granddaughter into the art of shopping and swimming as her favourite pastimes.

    E: T: 0845 862 1853

    LinkedIn
  • Julie
    Liversidge

    Accounts

    Julie joined Tremark in 2006, after spending 28 years working in distribution for WH Smith. Julie is the company book keeper, office manager and the directors right hand women. She is loyal, trustworthy and very reliable, which is a good job as she pays the wages! Her other roles include dealing with security screening of new employees and field agents and organising Tremark christmas party!

    Julie likes nothing better than to relax in front of a movie with a large glass of white wine. Julie is a keen swimmer and a music lover.

    E: T: 0845 862 8666

    LinkedIn
  • Joshua
    Shaw

    Investigations Administrator

    Josh is another of Tremark’s employees who has risen up through the ranks to become an integral part of the investigations team. One of the quieter members of the team Josh is always keen to learn new skills and progress.

    Standing at 6’ 3” Josh is a real gentle giant whose favourite sport remarkably is Mixed Martial Arts! Josh also likes going to the gym and is a keen cyclist.

    E: T: 0845 862 1853

    LinkedIn
  • Fiona
    Nicholson

    Investigations Administrator

    E: T: 0845 862 1853

    LinkedIn
  • Faith
    Elliker-Smith

    Paralegal

    E: T: 0845 862 1655

    LinkedIn
  • Lisa
    Harrison

    Credit Controller

    E: T: 0845 8628666

    LinkedIn
  • Janet
    Storr

    Compliance and HR Manager

    E: T:

    LinkedIn

Field Agents and Investigators

All of our investigators, field agents and process servers are subjected to Tremark’s own Service Level Agreement and all have been vetted to the BSI 7858 code of practice – ‘Security screening of individuals employed in a security environment’.

Our Investigators, process servers and all field agents :

  • Have demonstrated their competency
  • Are fully informed of developments and changes in the law and procedures affecting investigation services
  • Are given clear instructions of what is required of them, at the outset of each assignment
  • Are subject to quality monitoring and mystery shopper type activities
  • Hold Professional Indemnity Insurance
  • Are notified as Data Controllers with the Information commissioner’s office
  • Clear of any adverse credit data
  • Bound to a professional code of conduct
  • Subject to a robustly enforced complaints and discipline systems
  • Able to access controlled information that is unavailable to investigators outside The Association of British Investigators

At Tremark Associates we operate our own strict code of conduct and ethics, to which each field agent must adhere. Our commitment to clients is that we will, at all times, be:

  • Fair
  • Ethical
  • Professional
  • Transparent
  • Accountable
  • Honest
  • Cautious
  • Thorough
  • Law abiding
  • Mindful of the confidentiality of that with which we are entrusted
  • Protect and enhance the reputation of the Industry and our clients