Professional process serving, investigation & legal support services

Very good customer service and very good at keeping us informed

I liked the responsiveness and the professionalism

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Quick, efficient and professional.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Always very prompt turnaround which is extremely important to our clients.

We are kept up to date. It is rare that I have to chase for news.

Prompt and efficient service

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Very responsive and kept fully appraised

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Reports are clear and concise and can be forwarded straight to our clients

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Friendly and helpful staff.

Very fast and efficient

User Friendly

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

The service was really good. Promptness, courtesy, quick, professional

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Extensive work put into providing accurate and up to date information

Ben was extremely professional and helpful and kept us updated

Friendly, professional informative staff. Quick responses.

Efficient and cost effective

Fast and efficient

Prompt service – I required documents signing urgently and received the documents back very quickly.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Easy to communicate with and understood our requirements.

It feels like we are getting personal service from someone senior

Fast and efficient.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Great service, love the ‘no find no fee’!

Prompt and efficient. Always ready to pick up instructions at short notice

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Tremark are extremely reliable and always deliver on time.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Simple instruction and straightforward response

Accommodating and quick service – thank you!

You have an efficient and reliable service that I can offer to my clients

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Efficient and excellent

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Ben Mansell has always ben extremely prompt and great to speak with.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

I think the service is perfect. Professional, efficient and fast.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

You went the extra mile to help in a difficult case

Efficient and professional

Quick, efficient and no fuss.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Easy service and quick response

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

The job gets done with the minimum amount of fuss

Tremark answer the phones promptly unlike other providers

Professional and knowledgeable.

Quick, efficient, friendly.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

The service was superb. Rapid. Detailed. Precise.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Very efficient service from a professional team

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Very efficient

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”