Professional process serving, investigation & legal support services

The service was very professional, with regular communication and efficient delivery.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Super quick response and a prompt delivery of service.

Extensive work put into providing accurate and up to date information

Extremely efficient service.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

User Friendly

Very quick response to initial instruction and prompt service. Statement of service received same day.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I liked the emails from Emilie, she always very polite and friendly

Easy to deal with, prompt and clear communication

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Professional, friendly and great service!!

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Karl was professional and responsive, and the task was managed efficiently. 

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Very responsive and kept fully appraised

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Friendly, good updates. efficient, and a cost effective service!

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Very quick and efficient service – thank you!

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Excellent email updates. Thorough report and great service all round!

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Fast, efficient and Tremark did exactly what they said they would.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very quick turnaround time and efficient. Great client service.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Efficient and professional

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Friendly and efficient approach to from initial instruction to completion.

I think the service is perfect. Professional, efficient and fast.

Reports are clear and concise and can be forwarded straight to our clients

Always reliable even at short notice

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Very approachable and responsive with quick turnaround times.

It feels like we are getting personal service from someone senior

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Prompt and efficient. Always ready to pick up instructions at short notice

Always very prompt turnaround which is extremely important to our clients.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

The friendliness of the service as well as being kept up to date promptly.

Really quick response to a last minute request from us!

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Excellent and professional service! – Nothing to improve – really pleased!

Easy to communicate with and understood our requirements.

The service was superb. Rapid. Detailed. Precise.

I liked the responsiveness and the professionalism

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Quick and easy. Very prompt service with no issues.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Ben kept us up to date and made sure everything ran smoothly.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

The service was really good. Promptness, courtesy, quick, professional

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”