Professional process serving, investigation & legal support services

Efficient, polite and professional service at a reasonable price.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Very quick and efficient service – thank you!

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Excellent email updates. Thorough report and great service all round!

Easy to contact and whoever answers in the office take’s responsibility.

Extensive work put into providing accurate and up to date information

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Very Pleased with the service and confidentiality of the progress involved.

Speed of service was excellent.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Professional, precise and would definitely use the service again.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Efficient and cost effective

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Good value for money – Quick turnaround

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Simple instruction and straightforward response

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Very prompt and i received the information almost immediately

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Professional and knowledgeable.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

It is a transparent service and the job is done quickly and efficiently.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Very good value for money

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Easy to deal with, prompt and clear communication

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very efficient service from a professional team

Extremely efficient and usually successful in tracing who I need.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Efficient and professional

Easy to contact and provided regular updates. Took an actual interest in the case.

Quick, efficient and professional.

Excellent and professional service! – Nothing to improve – really pleased!

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Very fast and efficient

Always very prompt turnaround which is extremely important to our clients.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Friendly staff who are prompt with responses

Prompt and efficient. Always ready to pick up instructions at short notice

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

You couldn’t improve the service we received. Quick and Efficient

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

I liked the speed at which documents were served and the excellent customer service.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Friendly, good updates. efficient, and a cost effective service!