Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • ‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

    Paul Watson, Solicitor, AST Hampsons

  • I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

    Nina Oakley, Kidwells Law Solicitors Ltd

  • You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

    Rachel Ellison, BMTK Commercial and Personal Law

  • Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

    Paul Gibson, Solicitor, Mounteney Solicitors

  • Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
    Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

    Ben Slack, Partner, Clarion Solicitors

  • I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

    Elina Sfongali, ELS Law Limited t/as ELS Legal

  • Always very prompt turnaround which is extremely important to our clients.

    Deborah Nigh, Howes Percival Solicitors

  • “It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

    Ben Lowans, Partner, Addleshaw Goddard LLP

  • “I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

    James Davison, Solicitor, Addleshaw Goddard LLP

  • Friendly and helpful staff.

    Lauren Webb, Bower & Bailey LLP

  • Tremark answer the phones promptly unlike other providers

    Rhena Dhugga, DWF Law

  • Professional and knowledgeable.

    Oliver Spence, Actons Solicitors

  • “Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

    Neil Platts, Managing Director, Sydo IT Services

  • I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

    Dominic Jones, DWF

  • “I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

    Donna Briggs, Private Individual

  • Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

    Jill Hirst, Corporate & Commercial Credit Solutions Limited

  • “Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

    Emma Needler, Walker Morris Solicitors

  • “We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

    Paul Hunt , Credit Control Supervisor, B&M Waste Services Ltd

  • Easy service and quick response

    Amber Walker, BM Advisory

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

    Lindsay Abley, RPC Solicitors

  • Very good customer service and very good at keeping us informed

    Alison Groves, PCR London LLP

  • No improvements necessary. Excellent service! Would highly recommend to anyone.

    Jessica Chadwick, Shoosmiths.

  • Prompt and efficient. Always ready to pick up instructions at short notice

    Emma Salvatore, Senior Associate, Trowers and Hamlins

  • Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

    Eleanor Paton, NHS Scotland

  • “Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

    Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP

  • Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

    Georgina Kenny, Shoosmiths LLP

  • “Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

    Samuel Pedley, Solicitor, MFG Solicitors LLP

  • Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

    Bethany Reid, Associate, Squires Patton Boggs

  • The service was superb. Rapid. Detailed. Precise.

    Howard Dapin, Chadwick Lawrence Solicitors

  • Very efficient

    Chloe Benson, Charles Russell Speechlys

  • Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

    Kaye Chadwick, Alker Ball Healds Solicitors

  • I believe that the service I was provided with was excellent and could not name something to improve on.

    Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

    Holly Carmelo, Thackray Williams LLP

  • I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

    Michael Olley, ASB Law

  • I liked the responsiveness and the professionalism

    Gemma McDonald, Paralegal, Blackstone Solicitors

  • Great service, love the ‘no find no fee’!

    Polly Atkins, Paralegal, Fladgate LLP

  • “I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

    James Davidson, Solicitor, Addleshaw Goddard LLP

  • The service was very professional, with regular communication and efficient delivery.

    Rhianna Eden, Squire Patton Boggs (UK) LLP

  • Reports are clear and concise and can be forwarded straight to our clients

    Charlotte Barry, TLT Solicitors

  • “We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

    John Murray, Partner, Ward Hadaway

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

    This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

    Jonathan Taylor, Langleys Solicitors

  • “I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

    Alison Room, Solicitor, Antony Collins Solicitors LLP

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • Fast and efficient.

    Lili Yip, Squire Patton Boggs

  • You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

    Rebecca Ford, Shakespeare Martineau LLP

  • You have an efficient and reliable service that I can offer to my clients

    Philip Knapton, Head of Debt Recovery, Addlestone Keane

  • “Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

    John Alderton, Partner, Squire Patton Boggs

  • I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

    Will Charlesworth, Cripps LLP

  • “Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • We are kept up to date. It is rare that I have to chase for news.

    Shelian Craig, Shulmans Solicitors

  • Prompt and efficient service

    Yvonne Thomas, Litigation Executive, Actons Solicitors

  • Easy to contact and whoever answers in the office take’s responsibility.

    Patrick Beesley, The Guinness Partnership

  • Friendly, professional informative staff. Quick responses.

    Alishia Shaw, Ashfords Solicitors

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • “Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

    Chris England, Financial Director, CNG Ltd

  • Efficient and cost effective

    Fraser Tordoff, Simpson Duxbury

  • “Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

    Dave Robson, Director, Gaines Robson Insolvency Ltd

  • Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

    Chris Wood, Lloyds Banking Group

  • “As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

    Caitln Johnson , Trainee Solicitor, Clarion Solicitors

  • Tremark are extremely reliable and always deliver on time.

    Elizabeth Cape, Addleshaw Goddard

  • “I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

    Stuart Penswick, Solicitor, Forbes Solicitors

  • Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

    Martin Ochs, Hamlins LLP

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • You went the extra mile to help in a difficult case

    Peter Mason, Director, Mood Developments

  • Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

    Kate Thompson, KK Thompson Solicitors

  • I think the service is perfect. Professional, efficient and fast.

    Sherlon Hernandez, Sheridans Solicitors

  • Professional, timely and quality. Great staff, good service and highly recommended.

    Scott Nodder, Gordons LLP

  • I can’t fault the service – that’s why I use you and recommend you!
    Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

    Vicky Loughnane, Shoosmiths LLP

  • Very quick turnaround time and efficient. Great client service.

    Claire McCormack, TLT LLP

  • Very happy with service and have recommended to colleagues, Jules is a star!

    Georgina Kenny, Shoosmiths

  • Very fast and efficient

    Laura Simpson, Solicitor, Pryers Solicitors

  • Efficient and professional

    Jane Coffey, Keith Park Solicitors

  • “As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

    Ashley Jacques, Solicitor, DWF LLP

  • Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service.

    Beverley Lambert, Scott-Moncrieff & Associates Ltd

  • We get updates, even when you are struggling to trace.

    Shelian Craig, Shulmans LLP

  • You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

    Always get on with the job with no fuss and very effectively.

    Adam Mckay, Mckay’s Solicitors Limited

  • Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

    Bethany Reid, Squire Patton Boggs (UK) LLP

  • Prompt service – I required documents signing urgently and received the documents back very quickly.

    Megan Barker, Solicitor, Pryers

  • You couldn’t improve the service we received. Quick and Efficient

    Carol Bibby, Boys and Maughan Solicitors

  • “Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

    Eleanor Temple, Barrister, Kings Chambers

  • “I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

    James Davison, Solicitor, Addleshaw Goddard LLP

  • Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

    Matthew Perry, Carrick Read Solicitors

  • Ben was extremely professional and helpful and kept us updated

    Alice Trainor, Fosters Solicitors

  • We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

    I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

    Marie Jefford, EMW Law LLP

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • “We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

    Robert Griffiths, Solicitor, Penningtons Manches LLP

  • Quick, efficient and professional.

    Chelsea Cramer, Foot Ainsty Solicitors

  • “We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

    Richard Smith, Solicitor, Walker Morris

  • The job gets done with the minimum amount of fuss

    Sarah Tribble, Michelmores Soliciotors

  • Personal, friendly, always available around the clock to help

    Sarah Roscoe, Cerberus Group

  • Simple instruction and straightforward response

    Adam Mackay, Partner, Mackay Solicitors

  • Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

    David Draisey, Hunters Solicitors

  • It feels like we are getting personal service from someone senior

    Alan Hamblett, Shakespeare Martineau

  • “We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

    Incommunities Group

  • Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

    Abbie Hearson, Addleshaw Goddard LLP

  • I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

    Scott Nodder, Solicitor, Optima Legal

  • “I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

    Steve Thomas, Lawyer and Mediator, Excello Law

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Number of people
personally served

Process serving