Professional process serving, investigation & legal support services

Prompt and efficient service

Easy to contact and whoever answers in the office take’s responsibility.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

You have an efficient and reliable service that I can offer to my clients

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Excellent email updates. Thorough report and great service all round!

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Very quick turnaround time and efficient. Great client service.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Speed of service was excellent.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Easy service and quick response

Easy to use and reliable!

Ben Mansell has always ben extremely prompt and great to speak with.

Good value for money – Quick turnaround

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

You went the extra mile to help in a difficult case

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

No improvements necessary. Excellent service! Would highly recommend to anyone.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Professional and knowledgeable.

Friendly and helpful staff.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Simple, straightforward service.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

I like how well we are kept up to date with service attempts

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I think the service is perfect. Professional, efficient and fast.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Very happy with service and have recommended to colleagues, Jules is a star!

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Quick, efficient and professional.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Very good customer service and very good at keeping us informed

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Professional and efficient service.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Very fast and efficient

Quick, efficient, friendly.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Extensive work put into providing accurate and up to date information

Super quick response and a prompt delivery of service.

Very fast and excellent, Emilie was amazing!

Very efficient

It feels like we are getting personal service from someone senior

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

User Friendly

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

The service was really good. Promptness, courtesy, quick, professional

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Very efficient service from a professional team

Prompt and efficient. Always ready to pick up instructions at short notice

Very Pleased with the service and confidentiality of the progress involved.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

The job gets done with the minimum amount of fuss

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Easy to communicate with and understood our requirements.

Accommodating and quick service – thank you!

Efficient and cost effective

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Professional, timely and quality. Great staff, good service and highly recommended.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Simple instruction and straightforward response

Friendly, professional informative staff. Quick responses.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.