Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • Easy to contact and whoever answers in the office take’s responsibility.

    Patrick Beesley, The Guinness Partnership

  • Professional, timely and quality. Great staff, good service and highly recommended.

    Scott Nodder, Gordons LLP

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • “I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

    Steve Thomas, Lawyer and Mediator, Excello Law

  • “We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

    Robert Griffiths, Solicitor, Penningtons Manches LLP

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • Professional and knowledgeable.

    Oliver Spence, Actons Solicitors

  • “I am confident that when instructing Tremark, they are going to act professionally to get a result.”

    Brian Addlestone, Partner, Addlestone Keane Solicitors

  • Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

    Eleanor Paton, NHS Scotland

  • Efficient and professional

    Jane Coffey, Keith Park Solicitors

  • No improvements necessary. Excellent service! Would highly recommend to anyone.

    Jessica Chadwick, Shoosmiths.

  • I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

    Elina Sfongali, ELS Law Limited t/as ELS Legal

  • Friendly and helpful staff.

    Lauren Webb, Bower & Bailey LLP

  • You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

    Graeme Weir, Partner, Thackray Williams

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • “Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • I liked the responsiveness and the professionalism

    Gemma McDonald, Paralegal, Blackstone Solicitors

  • Fast and efficient

    Fiona Matthew, Solicitor, KD Law

  • Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

    Kate Thompson, KK Thompson Solicitors

  • Reports are clear and concise and can be forwarded straight to our clients

    Charlotte Barry, TLT Solicitors

  • Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

    Matthew Perry, Carrick Read Solicitors

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • “Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

    Samuel Pedley, Solicitor, MFG Solicitors LLP

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • “It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

    Ben Lowans, Partner, Addleshaw Goddard LLP

  • I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

    Nina Oakley, Kidwells Law Solicitors Ltd

  • Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

    David Spence, Clarion Solicitors

  • Efficient and excellent

    Philip Myers, Partner, Freeths LLP

  • User Friendly

    Andrew Dunkley, Turbervilles Solicitors

  • “We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

    Incommunities Group

  • “I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

    James Davison, Solicitor, Addleshaw Goddard LLP

  • Professional and efficient service.

    Rachel Ellison, BTMK Commercial and Personal Law

  • I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

    This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

    Jonathan Taylor, Langleys Solicitors

  • It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

    Jagjeet Kaur, Solicitor, Hallmark Solicitors

  • “As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

    Caitln Johnson , Trainee Solicitor, Clarion Solicitors

  • Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

    Rachel Donaldson, Advocate, AFR Advocates

  • Very happy with service and have recommended to colleagues, Jules is a star!

    Georgina Kenny, Shoosmiths

  • I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

    Dominic Jones, DWF

  • Very efficient

    Chloe Benson, Charles Russell Speechlys

  • “I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

    Stuart Penswick, Solicitor, Forbes Solicitors

  • Ben Mansell has always ben extremely prompt and great to speak with.

    Sian Leonard, Solicitor, Isadore Goldman

  • Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

    Paul Gibson, Solicitor, Mounteney Solicitors

  • We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

    I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

    Marie Jefford, EMW Law LLP

  • You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

    Rebecca Ford, Shakespeare Martineau LLP

  • Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

    Julie Moseley, R J Moseley LLP

  • “Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

    Neil Platts, Managing Director, Sydo IT Services

  • Easy service and quick response

    Amber Walker, BM Advisory

  • I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

    Michael Olley, ASB Law

  • Very responsive and kept fully appraised

    Adrian Slater, Fraser Brown Solicitors

  • Friendly, professional informative staff. Quick responses.

    Alishia Shaw, Ashfords Solicitors

  • I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

    Amanda Avenell, Wiltshire Solicitors

  • Very quick and efficient service – thank you!

    Lynn McMahon, Halliday Campbell WS

  • Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
    Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

    Ben Slack, Partner, Clarion Solicitors

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service.

    Beverley Lambert, Scott-Moncrieff & Associates Ltd

  • “Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

    Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP

  • “We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

    Beverley Dolan, Financial Controller, Haddow Group

  • The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

    Ryan Wise, Browne Jacobson LLP

  • We are kept up to date. It is rare that I have to chase for news.

    Shelian Craig, Shulmans Solicitors

  • “Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

    Chris England, Financial Director, CNG Ltd

  • Always very prompt turnaround which is extremely important to our clients.

    Deborah Nigh, Howes Percival Solicitors

  • I believe that the service I was provided with was excellent and could not name something to improve on.

    Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

    Holly Carmelo, Thackray Williams LLP

  • I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

    Fran Sumner, Ashfords LLP

  • “Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

    Eleanor Temple, Barrister, Kings Chambers

  • Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

    Very pleased with the service. Will be sure to recommend and use again.

    Rachael Pratt, Ison Harrison Limited

  • Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

    Matthew Foden, Solicitor, Weightmans LLP

  • I think the service is perfect. Professional, efficient and fast.

    Sherlon Hernandez, Sheridans Solicitors

  • “I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

    James Davidson, Solicitor, Addleshaw Goddard LLP

  • Prompt and efficient service

    Yvonne Thomas, Litigation Executive, Actons Solicitors

  • Very fast and efficient

    Laura Simpson, Solicitor, Pryers Solicitors

  • “We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

    John Murray, Partner, Ward Hadaway

  • You have an efficient and reliable service that I can offer to my clients

    Philip Knapton, Head of Debt Recovery, Addlestone Keane

  • When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

    Lindsay Abley, RPC Solicitors

  • It feels like we are getting personal service from someone senior

    Alan Hamblett, Shakespeare Martineau

  • I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

    Marie Louise O Hanrahan, DWF LLP

  • The service was very professional, with regular communication and efficient delivery.

    Rhianna Eden, Squire Patton Boggs (UK) LLP

  • “I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

    Alison Room, Solicitor, Antony Collins Solicitors LLP

  • You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

    Judith Fitzpatrick, RDC Solicitors

  • Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

    Kaye Chadwick, Alker Ball Healds Solicitors

  • Always reliable even at short notice

    Natalie Ingram, Squire Patton Boggs

  • Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

    Martin Ochs, Hamlins LLP

  • You went the extra mile to help in a difficult case

    Peter Mason, Director, Mood Developments

  • “As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

    Ashley Jacques, Solicitor, DWF LLP

  • Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

    Abbie Hearson, Addleshaw Goddard LLP

  • The job gets done with the minimum amount of fuss

    Sarah Tribble, Michelmores Soliciotors

  • Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

    Chris Wood, Lloyds Banking Group

  • Simple instruction and straightforward response

    Adam Mackay, Partner, Mackay Solicitors

  • “We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

    Paul Hunt , Credit Control Supervisor, B&M Waste Services Ltd

  • Easy to communicate with and understood our requirements.

    Anne Albritton, Coles Miller Solicitors LLP

  • Quick, efficient and professional.

    Chelsea Cramer, Foot Ainsty Solicitors

  • I can’t fault the service – that’s why I use you and recommend you!
    Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

    Vicky Loughnane, Shoosmiths LLP

  • Accommodating and quick service – thank you!

    Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP

  • “Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

    Dave Robson, Director, Gaines Robson Insolvency Ltd

  • Tremark are extremely reliable and always deliver on time.

    Elizabeth Cape, Addleshaw Goddard

  • Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

    Georgina Kenny, Shoosmiths LLP

  • Tremark answer the phones promptly unlike other providers

    Rhena Dhugga, DWF Law

  • “We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

    Richard Smith, Solicitor, Walker Morris

  • Personal, friendly, always available around the clock to help

    Sarah Roscoe, Cerberus Group

  • Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

    Jill Hirst, Corporate & Commercial Credit Solutions Limited

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Number of people
personally served

Process serving