Professional process serving, investigation & legal support services

Knowledgeable, to the point and expedient.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Simple, straightforward service.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Prompt and efficient. Always ready to pick up instructions at short notice

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Easy to contact and provided regular updates. Took an actual interest in the case.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Professional and efficient service.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Easy to use and reliable!

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

You are far and away the best national provider. Thank you for your service.

Quick, efficient and professional.

Professional, friendly and great service!!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Friendly, professional informative staff. Quick responses.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

The friendliness of the service as well as being kept up to date promptly.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Good value for money – Quick turnaround

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Very responsive and kept fully appraised

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Extensive work put into providing accurate and up to date information

Reports are clear and concise and can be forwarded straight to our clients

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Prompt service – I required documents signing urgently and received the documents back very quickly.

Super quick response and a prompt delivery of service.

Very quick turnaround time and efficient. Great client service.

Fast and efficient

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Very good value for money

Friendly, good updates. efficient, and a cost effective service!

Efficient and excellent

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Very efficient service from a professional team

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Easy to communicate with and understood our requirements.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Tremark answer the phones promptly unlike other providers

Kept up to date throughout and email communication is quick

We are kept up to date. It is rare that I have to chase for news.

I think the service is perfect. Professional, efficient and fast.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

You are always friendly and efficient. There is never any delay in carrying out our instructions

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Friendly and efficient approach to from initial instruction to completion.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Friendly staff who are prompt with responses

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Always reliable even at short notice

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”