Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

    Chris Deeley, Royds Withy King

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • Fast and efficient

    Fiona Matthew, Solicitor, KD Law

  • Professional, friendly and great service!!

    Anna Fort, Prodicus Legal

  • Good value for money – Quick turnaround

    Hannah Starling, Blake Turner

  • Always reliable even at short notice

    Natalie Ingram, Squire Patton Boggs

  • Friendly, good updates. efficient, and a cost effective service!

    Bethany Rickerby, RHW Solicitors

  • Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

    Julie Moseley, R J Moseley LLP

  • The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

    Helen Myles, Health and Safety Executive

  • I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

    Jayne Nutt, Greenwoods GRM LLP

  • Efficient and excellent

    Philip Myers, Partner, Freeths LLP

  • Promptness of service and response times, friendly and helpful manner of staff, reliable service.

    Claire Hitchman, Blake Morgan LLP

  • Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

    Martin Ochs, Hamlins LLP

  • Fast and efficient.

    Lili Yip, Squire Patton Boggs

  • I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

    Scott Nodder, Solicitor, Optima Legal

  • Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

    Tariq Umer, Schofield Sweeney Solicitors

  • You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

    Lucinda Tideswell, Stockport Metropolitan Council

  • Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

    Jo Barnes, LCF Law

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

    Ailsa Fairchild, Girlings Solicitors

  • Easy to communicate with and understood our requirements.

    Anne Albritton, Coles Miller Solicitors LLP

  • You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

    Kirstine MacRae, BTO Solicitors LLP

  • Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

    I wouldn’t use any other firm for any of the services I use you guys for.

    Anna Shaw, Excello Law

  • I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

    Lucinda Tideswell, Stockport Metropolitan Borough Council

  • Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

    Matthew Perry, Carrick Read Solicitors

  • We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

    Gillian Merton, The Guinness Partnership

  • I like that one quick email is an instruction and the quick confirmation that they have received the instruction

    Julie McMahon, Vanderpump and Sykes Solicitors

  • Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

    Sarah Ainley, Armada Asset Finance

  • It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

    Erika Ward, Thackray Williams Solicitors

  • Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

    Eleanor Paton, NHS Scotland

  • I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

    This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

    Jonathan Taylor, Langleys Solicitors

  • Very responsive and kept fully appraised

    Adrian Slater, Fraser Brown Solicitors

  • Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

    Adam Creasey, Lewis Nedas Law Ltd

  • “Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

    Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP

  • Quick, efficient, friendly.

    Katie James, Blake Morgan

  • You are far and away the best national provider. Thank you for your service.

    James Godden, Clark Mairs LLP

  • Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

    Danielle Stanley, North Yorkshire Council

  • “Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

    Louise Nichol, Partner, Ison Harrison Solicitors

  • Easy service and quick response

    Amber Walker, BM Advisory

  • “I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

    Steve Thomas, Lawyer and Mediator, Excello Law

  • The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

    Lee Ashton, The Linwood Fabric Co

  • Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

    Very pleased with the service. Will be sure to recommend and use again.

    Rachael Pratt, Ison Harrison Limited

  • Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
    Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

    Ben Slack, Partner, Clarion Solicitors

  • Very fast and excellent, Emilie was amazing!

    Gabriella Piazza, Solomon Shepherd Solicitors

  • “Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

    John Alderton, Partner, Squire Patton Boggs

  • Professional, timely and quality. Great staff, good service and highly recommended.

    Scott Nodder, Gordons LLP

  • Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

    Sarah Willett, Edmondson Hall

  • I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

    Victoria Agu, Stone and Stone LLP

  • Ben was extremely professional and helpful and kept us updated

    Alice Trainor, Fosters Solicitors

  • Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

    Kate Thompson, KK Thompson Solicitors

  • Extremely efficient service.

    Adrian Slater, Fraser Brown Solicitors

  • Professional and efficient service.

    Rachel Ellison, BTMK Commercial and Personal Law

  • Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

    Emma Needler, Walker Morris Solicitors

  • You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

    Rebecca Ford, Shakespeare Martineau LLP

  • Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

    Darren Collins, Ince Solicitors

  • Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

    Paul Gibson, Solicitor, Mounteney Solicitors

  • You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

    Rachel Ellison, BMTK Commercial and Personal Law

  • The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

    Angela Edmunds, Dean Property Group

  • You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

    Judith Fitzpatrick, RDC Solicitors

  • Very good value for money

    Andrew Raby, Thackray Williams

  • Easy to use and reliable!

    Jeremy Guilfoyle, Amicus Asset Finance.

  • Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

    Claire Robinson, Addleshaw Goddard

  • Extensive work put into providing accurate and up to date information

    Kelly Lipsett, Lloyds Banking Group

  • Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

    Amanda Slater, South Yorkshire Pensions Authority

  • Very quick turnaround time and efficient. Great client service.

    Claire McCormack, TLT LLP

  • The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

    Christopher Parsons, Paris Smith

  • Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

    Jessica Robinson, Engie

  • Prompt service. I like the no fee no trace arrangement.
    Financial status reports are helpful.

    Stephen Cole, DAC Beachcroft Claims Ltd

  • Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

    Jacky Walker, Jordans LLP

  • We get updates, even when you are struggling to trace.

    Shelian Craig, Shulmans LLP

  • Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

    Andrea Denovellis, McKays Solicitors

  • Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

    Chris Wood, Lloyds Banking Group

  • Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

    Kaye Chadwick, Alker Ball Healds Solicitors

  • You are always efficient, reliable and highly professional.

    Emma Taylor, Browne Jacobson LLP

  • Friendly and helpful staff.

    Lauren Webb, Bower & Bailey LLP

  • I liked the speed at which documents were served and the excellent customer service.

    Ben Kerley, LA Law

  • Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

    Amina Jamil, Brodies Solicitors

  • Very prompt response and dealt with the instruction urgently within the timescales requested

    Lauren Pond, Clarke Willmott LLP

  • I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

    Marie Louise O Hanrahan, DWF LLP

  • I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

    Fran Sumner, Ashfords LLP

  • Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

    Georgina Kenny, Shoosmiths LLP

  • Very quick and efficient service – thank you!

    Lynn McMahon, Halliday Campbell WS

  • Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

    Christine Harris, Birchall Blackburn

  • Tremark answer the phones promptly unlike other providers

    Rhena Dhugga, DWF Law

  • Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

    Kate Horley, Clarkson, Wright and Jakes Solicitors

  • Comprehensive reports, easy to read and we are kept informed throughout the process.

    Tom Wickstead, Martin Kaye LLP

  • Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

    Bethany Reid, Squire Patton Boggs (UK) LLP

  • “We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

    Richard Smith, Solicitor, Walker Morris

  • Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

    Louise Day, DAC Beachcroft

  • Reports are clear and concise and can be forwarded straight to our clients

    Charlotte Barry, TLT Solicitors

  • Prompt and efficient service

    Yvonne Thomas, Litigation Executive, Actons Solicitors

  • “Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

    Samuel Pedley, Solicitor, MFG Solicitors LLP

  • Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

    Beverley Lambert, Scott-Moncrieff & Associates Ltd

  • I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

    Diane Godfroy, Paris Smith Solicitors

  • I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

    Michael Olley, ASB Law

  • Efficient and professional

    Jane Coffey, Keith Park Solicitors

  • When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

    Lindsay Abley, RPC Solicitors

  • Friendly staff who are prompt with responses

    Marc Schneiderman, Grace and Good Limited

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Number of people
personally served

Process serving