Professional process serving, investigation & legal support services

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Always very prompt turnaround which is extremely important to our clients.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Friendly and helpful staff.

Tremark answer the phones promptly unlike other providers

Professional and knowledgeable.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Easy service and quick response

Very efficient service from a professional team

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Very good customer service and very good at keeping us informed

No improvements necessary. Excellent service! Would highly recommend to anyone.

Prompt and efficient. Always ready to pick up instructions at short notice

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

The service was superb. Rapid. Detailed. Precise.

Very efficient

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I liked the responsiveness and the professionalism

Great service, love the ‘no find no fee’!

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

The service was very professional, with regular communication and efficient delivery.

Reports are clear and concise and can be forwarded straight to our clients

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

The service was really good. Promptness, courtesy, quick, professional

Fast and efficient.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

You have an efficient and reliable service that I can offer to my clients

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

We are kept up to date. It is rare that I have to chase for news.

Prompt and efficient service

Easy to contact and whoever answers in the office take’s responsibility.

Friendly, professional informative staff. Quick responses.

Super quick response and a prompt delivery of service.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Efficient and cost effective

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Tremark are extremely reliable and always deliver on time.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

You went the extra mile to help in a difficult case

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I think the service is perfect. Professional, efficient and fast.

Professional, timely and quality. Great staff, good service and highly recommended.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Very quick turnaround time and efficient. Great client service.

Very happy with service and have recommended to colleagues, Jules is a star!

Very fast and efficient

Efficient and professional

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service.

We get updates, even when you are struggling to trace.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Prompt service – I required documents signing urgently and received the documents back very quickly.

You couldn’t improve the service we received. Quick and Efficient

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Ben was extremely professional and helpful and kept us updated

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Quick, efficient and professional.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

The job gets done with the minimum amount of fuss

Personal, friendly, always available around the clock to help

Simple instruction and straightforward response

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

It feels like we are getting personal service from someone senior

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”