Professional process serving, investigation & legal support services

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Ben was extremely professional and helpful and kept us updated

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

The friendliness of the service as well as being kept up to date promptly.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Prompt and efficient service

Excellent email updates. Thorough report and great service all round!

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Reports are clear and concise and can be forwarded straight to our clients

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Very happy with service and have recommended to colleagues, Jules is a star!

Friendly, professional informative staff. Quick responses.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Efficient and professional

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Personal, friendly, always available around the clock to help

Very good customer service and very good at keeping us informed

Simple instruction and straightforward response

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

The service was really good. Promptness, courtesy, quick, professional

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Very fast and excellent, Emilie was amazing!

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Quick, efficient, friendly.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Efficient and cost effective

Professional, precise and would definitely use the service again.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I liked the responsiveness and the professionalism

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Professional, timely and quality. Great staff, good service and highly recommended.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Easy to communicate with and understood our requirements.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

We are kept up to date. It is rare that I have to chase for news.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Very Pleased with the service and confidentiality of the progress involved.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

I was very pleased with the service and took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Friendly and efficient approach to from initial instruction to completion.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very fast and efficient

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very efficient service from a professional team

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Easy to contact and provided regular updates. Took an actual interest in the case.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Fast, efficient and Tremark did exactly what they said they would.

I think the service is perfect. Professional, efficient and fast.

Tremark answer the phones promptly unlike other providers

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Always reliable even at short notice

It feels like we are getting personal service from someone senior

Friendly staff who are prompt with responses

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Speed of service was excellent.

Efficient and excellent

Extremely efficient service.

Prompt and efficient. Always ready to pick up instructions at short notice

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

The service was very professional, with regular communication and efficient delivery.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Easy to contact and whoever answers in the office take’s responsibility.

Great service, love the ‘no find no fee’!

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.