Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

    Rachel Donaldson, Advocate, AFR Advocates

  • “Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

    Chris England, Financial Director, CNG Ltd

  • Tremark are extremely reliable and always deliver on time.

    Elizabeth Cape, Addleshaw Goddard

  • Professional and knowledgeable.

    Oliver Spence, Actons Solicitors

  • Very efficient

    Chloe Benson, Charles Russell Speechlys

  • Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

    Matthew Foden, Solicitor, Weightmans LLP

  • Personal, friendly, always available around the clock to help

    Sarah Roscoe, Cerberus Group

  • I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

    Michael Olley, ASB Law

  • Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

    Jill Hirst, Corporate & Commercial Credit Solutions Limited

  • Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

    Very pleased with the service. Will be sure to recommend and use again.

    Rachael Pratt, Ison Harrison Limited

  • Very quick turnaround time and efficient. Great client service.

    Claire McCormack, TLT LLP

  • You are always efficient, reliable and highly professional.

    Emma Taylor, Browne Jacobson LLP

  • Prompt service – I required documents signing urgently and received the documents back very quickly.

    Megan Barker, Solicitor, Pryers

  • Excellent email updates. Thorough report and great service all round!

    Jessica Chadwick, Shoosmiths LLP

  • Easy to contact and whoever answers in the office take’s responsibility.

    Patrick Beesley, The Guinness Partnership

  • Very fast and efficient

    Laura Simpson, Solicitor, Pryers Solicitors

  • I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

    Elina Sfongali, ELS Law Limited t/as ELS Legal

  • “I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

    Stuart Penswick, Solicitor, Forbes Solicitors

  • Easy to communicate with and understood our requirements.

    Anne Albritton, Coles Miller Solicitors LLP

  • I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

    Marie Louise O Hanrahan, DWF LLP

  • Efficient and excellent

    Philip Myers, Partner, Freeths LLP

  • You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

    Rachel Ellison, BMTK Commercial and Personal Law

  • Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

    Jennifer Elphick, TLT Solicitors

  • Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

    Georgina Kenny, Shoosmiths LLP

  • Friendly and helpful staff.

    Lauren Webb, Bower & Bailey LLP

  • Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

    David Draisey, Hunters Solicitors

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • Very good customer service and very good at keeping us informed

    Alison Groves, PCR London LLP

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • “Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

    Samuel Pedley, Solicitor, MFG Solicitors LLP

  • “Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

    Neil Platts, Managing Director, Sydo IT Services

  • “We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

    Incommunities Group

  • The service was superb. Rapid. Detailed. Precise.

    Howard Dapin, Chadwick Lawrence Solicitors

  • Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

    Martin Ochs, Hamlins LLP

  • Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

    Jessica Chadwick, Shoosmiths LLP

  • Very quick and efficient service – thank you!

    Lynn McMahon, Halliday Campbell WS

  • Accommodating and quick service – thank you!

    Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP

  • Friendly, professional informative staff. Quick responses.

    Alishia Shaw, Ashfords Solicitors

  • Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

    David Spence, Clarion Solicitors

  • Great service, love the ‘no find no fee’!

    Polly Atkins, Paralegal, Fladgate LLP

  • “It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

    Ben Lowans, Partner, Addleshaw Goddard LLP

  • “I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

    James Davison, Solicitor, Addleshaw Goddard LLP

  • I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

    Will Charlesworth, Cripps LLP

  • Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

    Eleanor Paton, NHS Scotland

  • Prompt and efficient service

    Yvonne Thomas, Litigation Executive, Actons Solicitors

  • “We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

    Robert Griffiths, Solicitor, Penningtons Manches LLP

  • You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

    Rebecca Ford, Shakespeare Martineau LLP

  • I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

    Amanda Avenell, Wiltshire Solicitors

  • I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

    Nina Oakley, Kidwells Law Solicitors Ltd

  • Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

    Kate Thompson, KK Thompson Solicitors

  • “Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

    Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP

  • We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

    I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

    Marie Jefford, EMW Law LLP

  • Quick, efficient and professional.

    Chelsea Cramer, Foot Ainsty Solicitors

  • No improvements necessary. Excellent service! Would highly recommend to anyone.

    Jessica Chadwick, Shoosmiths.

  • “I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

    Carlos Ghauri, Partner, Greenwood Barton

  • I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

    Fran Sumner, Ashfords LLP

  • I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

    Dominic Jones, DWF

  • “As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

    Ashley Jacques, Solicitor, DWF LLP

  • “I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

    James Davidson, Solicitor, Addleshaw Goddard LLP

  • “I am confident that when instructing Tremark, they are going to act professionally to get a result.”

    Brian Addlestone, Partner, Addlestone Keane Solicitors

  • You have an efficient and reliable service that I can offer to my clients

    Philip Knapton, Head of Debt Recovery, Addlestone Keane

  • Professional and efficient service.

    Rachel Ellison, BTMK Commercial and Personal Law

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • Efficient and professional

    Jane Coffey, Keith Park Solicitors

  • “We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

    Beverley Dolan, Financial Controller, Haddow Group

  • “We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

    Richard Smith, Solicitor, Walker Morris

  • Quick, efficient and no fuss.

    Sarah Cato, Gunnercooke LLP

  • The service was very professional, with regular communication and efficient delivery.

    Rhianna Eden, Squire Patton Boggs (UK) LLP

  • “Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

    John Alderton, Partner, Squire Patton Boggs

  • You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

    Graeme Weir, Partner, Thackray Williams

  • Easy service and quick response

    Amber Walker, BM Advisory

  • I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

    Scott Nodder, Solicitor, Optima Legal

  • It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

    Jagjeet Kaur, Solicitor, Hallmark Solicitors

  • Reports are clear and concise and can be forwarded straight to our clients

    Charlotte Barry, TLT Solicitors

  • Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

    Chris Wood, Lloyds Banking Group

  • “Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

    Eleanor Temple, Barrister, Kings Chambers

  • Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

    Paul Gibson, Solicitor, Mounteney Solicitors

  • Friendly, good updates. efficient, and a cost effective service!

    Bethany Rickerby, RHW Solicitors

  • “I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

    Donna Briggs, Private Individual

  • Tremark answer the phones promptly unlike other providers

    Rhena Dhugga, DWF Law

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • “I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

    Alison Room, Solicitor, Antony Collins Solicitors LLP

  • Fast and efficient

    Fiona Matthew, Solicitor, KD Law

  • Always reliable even at short notice

    Natalie Ingram, Squire Patton Boggs

  • Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

    Emma Needler, Walker Morris Solicitors

  • The job gets done with the minimum amount of fuss

    Sarah Tribble, Michelmores Soliciotors

  • “Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

    Always get on with the job with no fuss and very effectively.

    Adam Mckay, Mckay’s Solicitors Limited

  • “Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

    Julie Moseley, R J Moseley LLP

  • Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

    Matthew Perry, Carrick Read Solicitors

  • User Friendly

    Andrew Dunkley, Turbervilles Solicitors

  • “Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

    Louise Nichol, Partner, Ison Harrison Solicitors

  • I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

    Emily Wheatley, Optima Legal

  • Friendly staff who are prompt with responses

    Marc Schneiderman, Grace and Good Limited

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • I think the service is perfect. Professional, efficient and fast.

    Sherlon Hernandez, Sheridans Solicitors

  • Quick, efficient, friendly.

    Katie James, Blake Morgan

  • ‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

    Paul Watson, Solicitor, AST Hampsons

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Number of people
personally served

Process serving