Professional process serving, investigation & legal support services

Easy to contact and whoever answers in the office take’s responsibility.

Professional, timely and quality. Great staff, good service and highly recommended.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Professional and knowledgeable.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Efficient and professional

No improvements necessary. Excellent service! Would highly recommend to anyone.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Friendly and helpful staff.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Super quick response and a prompt delivery of service.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

I liked the responsiveness and the professionalism

Fast and efficient

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Reports are clear and concise and can be forwarded straight to our clients

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very efficient service from a professional team

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Efficient and excellent

User Friendly

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Professional and efficient service.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Very happy with service and have recommended to colleagues, Jules is a star!

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Very efficient

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Ben Mansell has always ben extremely prompt and great to speak with.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Easy service and quick response

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Very responsive and kept fully appraised

Friendly, professional informative staff. Quick responses.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very quick and efficient service – thank you!

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

The service was really good. Promptness, courtesy, quick, professional

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

We are kept up to date. It is rare that I have to chase for news.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Always very prompt turnaround which is extremely important to our clients.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

I think the service is perfect. Professional, efficient and fast.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Prompt and efficient service

Very fast and efficient

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

You have an efficient and reliable service that I can offer to my clients

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

It feels like we are getting personal service from someone senior

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

The service was very professional, with regular communication and efficient delivery.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Always reliable even at short notice

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

You went the extra mile to help in a difficult case

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

The job gets done with the minimum amount of fuss

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Simple instruction and straightforward response

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Easy to communicate with and understood our requirements.

Quick, efficient and professional.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Accommodating and quick service – thank you!

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Tremark are extremely reliable and always deliver on time.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Tremark answer the phones promptly unlike other providers

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Personal, friendly, always available around the clock to help

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.