Professional process serving, investigation & legal support services

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

You went the extra mile to help in a difficult case

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Very good value for money

Easy to contact and whoever answers in the office take’s responsibility.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Professional and knowledgeable.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Efficient and excellent

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

We are kept up to date. It is rare that I have to chase for news.

Very efficient

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Prompt service – I required documents signing urgently and received the documents back very quickly.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Quick and easy. Very prompt service with no issues.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very easy to deal with and made the whole process very smooth.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Professional and efficient service.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Very happy with service and have recommended to colleagues, Jules is a star!

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Extensive work put into providing accurate and up to date information

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Reports are clear and concise and can be forwarded straight to our clients

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Super quick response and a prompt delivery of service.

Efficient and professional

Efficient, polite and professional service at a reasonable price.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Tremark answer the phones promptly unlike other providers

Comprehensive reports, easy to read and we are kept informed throughout the process.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Very fast and efficient

Extremely efficient service.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Personal, friendly, always available around the clock to help

Professional, precise and would definitely use the service again.

Excellent service provided. We liked the speed and the range and breadth of information provided

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

You have an efficient and reliable service that I can offer to my clients

Efficient and cost effective

Excellent and professional service! – Nothing to improve – really pleased!

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Knowledgeable, to the point and expedient.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Very prompt response and dealt with the instruction urgently within the timescales requested

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

The friendliness of the service as well as being kept up to date promptly.

The service was really good. Promptness, courtesy, quick, professional

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Easy to communicate with and understood our requirements.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.