Professional process serving, investigation & legal support services

Speed of service was excellent.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Great service, love the ‘no find no fee’!

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Easy to communicate with and understood our requirements.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Quick, efficient and professional.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Always very prompt turnaround which is extremely important to our clients.

Very good customer service and very good at keeping us informed

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

We are kept up to date. It is rare that I have to chase for news.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Easy to use and reliable!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Quick, efficient, friendly.

Professional, timely and quality. Great staff, good service and highly recommended.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very Pleased with the service and confidentiality of the progress involved.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Professional, friendly and great service!!

I like how well we are kept up to date with service attempts

Extremely efficient service.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Extensive work put into providing accurate and up to date information

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Very prompt response and dealt with the instruction urgently within the timescales requested

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

You are always efficient, reliable and highly professional.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Always reliable even at short notice

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Professional and efficient service.

Very fast and efficient

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Very efficient

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Very happy with service and have recommended to colleagues, Jules is a star!

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Easy to contact and whoever answers in the office take’s responsibility.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

The job gets done with the minimum amount of fuss

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Very fast and excellent, Emilie was amazing!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Ben Mansell has always ben extremely prompt and great to speak with.

Simple, straightforward service.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I think the service is perfect. Professional, efficient and fast.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Karl was professional and responsive, and the task was managed efficiently. 

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Efficient and cost effective

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Friendly, professional informative staff. Quick responses.

Friendly and efficient approach to from initial instruction to completion.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Comprehensive reports, easy to read and we are kept informed throughout the process.

You went the extra mile to help in a difficult case

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Knowledgeable, to the point and expedient.

Ben was extremely professional and helpful and kept us updated

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Fast and efficient.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Reports are clear and concise and can be forwarded straight to our clients

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.