Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

    Lindsay Abley, RPC Solicitors

  • “Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

    Louise Nichol, Partner, Ison Harrison Solicitors

  • I believe that the service I was provided with was excellent and could not name something to improve on.

    Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

    Holly Carmelo, Thackray Williams LLP

  • Professional, friendly and great service!!

    Anna Fort, Prodicus Legal

  • Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

    Danielle Stanley, North Yorkshire Council

  • Ben Mansell has always ben extremely prompt and great to speak with.

    Sian Leonard, Solicitor, Isadore Goldman

  • I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

    Dominic Jones, DWF

  • Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

    Martin Ochs, Hamlins LLP

  • No improvements necessary. Excellent service! Would highly recommend to anyone.

    Jessica Chadwick, Shoosmiths.

  • “I am confident that when instructing Tremark, they are going to act professionally to get a result.”

    Brian Addlestone, Partner, Addlestone Keane Solicitors

  • Tremark answer the phones promptly unlike other providers

    Rhena Dhugga, DWF Law

  • Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

    Natasha Chandler, Addleshaw Goddard

  • I liked the emails from Emilie, she always very polite and friendly

    Emma Pringle, Irwin Mitchell

  • Efficient and excellent

    Philip Myers, Partner, Freeths LLP

  • Friendly staff who are prompt with responses

    Marc Schneiderman, Grace and Good Limited

  • Fast and efficient.

    Lili Yip, Squire Patton Boggs

  • Professional and knowledgeable.

    Oliver Spence, Actons Solicitors

  • Speed of service was excellent.

    Louise Minshull, Addleshaw Goddard LLP

  • Really quick response to a last minute request from us!

    Grace Parker, Clarion Solicitors

  • It is extremely convenient to pick up a phone or send an email to discuss or find out information.

    Ram Saroop, RDC Solicitors

  • It was an easy transaction, you just got on with it, and reported back with your findings.

    Sasha Watson, LSS Waste Management

  • Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

    Very pleased with the service. Will be sure to recommend and use again.

    Rachael Pratt, Ison Harrison Limited

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • “We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

    Incommunities Group

  • Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
    Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

    Ben Slack, Partner, Clarion Solicitors

  • I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

    Amanda Avenell, Wiltshire Solicitors

  • I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

    Elina Sfongali, ELS Law Limited t/as ELS Legal

  • “I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

    James Davison, Solicitor, Addleshaw Goddard LLP

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • Kept up to date throughout and email communication is quick

    Rosie Harvey, Cripps Pemberton Greenish

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • Friendly and helpful staff.

    Lauren Webb, Bower & Bailey LLP

  • Professional, precise and would definitely use the service again.

    Nicola Storr, Lawrence Stephens Solicitors

  • Good value for money – Quick turnaround

    Hannah Starling, Blake Turner

  • I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

    Rise Wise, Browne Jacobson

  • I like how well we are kept up to date with service attempts

    Jayne Nutt, Greenwoods GRM LLP

  • Accommodating and quick service – thank you!

    Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

    Ryan Wise, Browne Jacobson

  • It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

    Ailsa Fairchild, Girlings Solicitors

  • “We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

    Richard Smith, Solicitor, Walker Morris

  • I can’t fault the service – that’s why I use you and recommend you!
    Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

    Vicky Loughnane, Shoosmiths LLP

  • Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

    Amy Evans, Penningtons Law

  • Very fast and excellent, Emilie was amazing!

    Gabriella Piazza, Solomon Shepherd Solicitors

  • Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

    Matthew O’Callaghan, Ison Harrison Solicitors

  • The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

    Helen Myles, Health and Safety Executive

  • I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

    Kathryn Conifer, DTM Legal

  • You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

    Graeme Weir, Partner, Thackray Williams

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

    Tremark is overall very professional.

    Elaine Owen, Palatine (R&D) Group

  • Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

    Christine Hunter, Weightmans LLP

  • Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

    David Spence, Clarion Solicitors

  • “I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

    Stuart Penswick, Solicitor, Forbes Solicitors

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • Excellent email updates. Thorough report and great service all round!

    Jessica Chadwick, Shoosmiths LLP

  • Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

    Adam Creasey, Lewis Nedas Law Ltd

  • I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

    Lucinda Tideswell, Stockport Metropolitan Borough Council

  • Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

    Hannah Morris, Birketts LLP

  • Knowledgeable, to the point and expedient.

    William Bainbridge, RBL-Law

  • “As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

    Ashley Jacques, Solicitor, DWF LLP

  • Extremely efficient and usually successful in tracing who I need.

    Hannah Cazaly, Pryers Solicitors

  • “I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

    Steve Thomas, Lawyer and Mediator, Excello Law

  • The service was superb. Rapid. Detailed. Precise.

    Howard Dapin, Chadwick Lawrence Solicitors

  • Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

    Rachael Marsh, Marsden Rawsthorn Solicitors

  • Very fast and efficient

    Laura Simpson, Solicitor, Pryers Solicitors

  • “Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

    John Alderton, Partner, Squire Patton Boggs

  • Karl was professional and responsive, and the task was managed efficiently. 

    William Friedman, OSEN LLC

  • I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

    Daniel Conroy, Weightmans LLP

  • You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

    Rachel Ellison, BMTK Commercial and Personal Law

  • Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

    Darren Collins, Ince Solicitors

  • Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

    Tariq Umer, Schofield Sweeney Solicitors

  • Quick and easy. Very prompt service with no issues.

    Ben Kerley, LA-Law

  • Prompt and efficient. Always ready to pick up instructions at short notice

    Emma Salvatore, Senior Associate, Trowers and Hamlins

  • “We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

    Beverley Dolan, Financial Controller, Haddow Group

  • Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

    Paul Gibson, Solicitor, Mounteney Solicitors

  • Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

    Eleanor Paton, NHS Scotland

  • Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

    David Draisey, Hunters Solicitors

  • “We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

    Robert Griffiths, Solicitor, Penningtons Manches LLP

  • “Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

    Chris England, Financial Director, CNG Ltd

  • Very approachable and responsive with quick turnaround times.

    Rebecca Logan, Gibsons Law

  • “Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

    James Hemming, Womble Bond Dickinson

  • Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

    Jo Barnes, LCF Law

  • Ben kept us up to date and made sure everything ran smoothly.

    Hannah Mitchell, Addleshaw Goddard LLP

  • Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

    Mary Ambrose, Thomson Reuters

  • I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

    Michael Olley, ASB Law

  • Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

    Emma Needler, Walker Morris Solicitors

  • Very quick and efficient service – thank you!

    Lynn McMahon, Halliday Campbell WS

  • Quick, efficient and professional.

    Chelsea Cramer, Foot Ainsty Solicitors

  • Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

    Stephen Thorn, Shoosmiths LLP

  • “Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

    Eleanor Temple, Barrister, Kings Chambers

  • Very efficient

    Chloe Benson, Charles Russell Speechlys

  • Very prompt response and dealt with the instruction urgently within the timescales requested

    Lauren Pond, Clarke Willmott LLP

  • My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

    James Parratt, ASB Law

  • Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

    Andrew Athineos, Athena Collections

  • “It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

    Ben Lowans, Partner, Addleshaw Goddard LLP

  • I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

    Emma Dunnill, Kemp Little

  • Friendly, good updates. efficient, and a cost effective service!

    Bethany Rickerby, RHW Solicitors

  • The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

    Ryan Wise, Browne Jacobson LLP

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Number of people
personally served

Process serving