Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

    Marie Louise O Hanrahan, DWF LLP

  • Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

    Elizabeth Perris, Squire Patton Boggs

  • I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

    Emily Wheatley, Optima Legal

  • “Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

    Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP

  • Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

    Chris Deeley, Royds Withy King

  • Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

    Tariq Umer, Schofield Sweeney Solicitors

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • “I am confident that when instructing Tremark, they are going to act professionally to get a result.”

    Brian Addlestone, Partner, Addlestone Keane Solicitors

  • Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

    Mary Ambrose, Thomson Reuters

  • Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

    Rachel Donaldson, Advocate, AFR Advocates

  • Karl was professional and responsive, and the task was managed efficiently. 

    William Friedman, OSEN LLC

  • Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

    George Denton, Browne Jacobson

  • We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

    Henna Khan, Yorkshire Housing

  • Prompt and efficient. Always ready to pick up instructions at short notice

    Emma Salvatore, Senior Associate, Trowers and Hamlins

  • It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

    Jagjeet Kaur, Solicitor, Hallmark Solicitors

  • “Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

    Chris England, Financial Director, CNG Ltd

  • Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

    Ryan Fuller, STA International

  • The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

    Ryan Wise, Browne Jacobson

  • Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

    Stephen Thorn, Shoosmiths LLP

  • Extremely efficient service.

    Adrian Slater, Fraser Brown Solicitors

  • You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

    Graeme Weir, Partner, Thackray Williams

  • My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

    James Parratt, ASB Law

  • “As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

    Caitln Johnson , Trainee Solicitor, Clarion Solicitors

  • We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

    Gillian Merton, The Guinness Partnership

  • Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

    Hannah Morris, Birketts LLP

  • “I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

    Donna Briggs, Private Individual

  • I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

    Jayne Nutt, Greenwoods GRM LLP

  • Very efficient

    Chloe Benson, Charles Russell Speechlys

  • Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

    Matthew Perry, Carrick Read Solicitors

  • Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

    Jacky Walker, Jordans LLP

  • I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

    Rise Wise, Browne Jacobson

  • Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

    Roisin Kavanagh, Thackray Williams

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

    Samantha Poulton, Pinsent Masons LLP

  • “I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

    Alison Room, Solicitor, Antony Collins Solicitors LLP

  • I liked the attention of care of the process server, and the regular updates by Emilie.

    Hershil Patel, Kapour Solicitors

  • Really quick response to a last minute request from us!

    Grace Parker, Clarion Solicitors

  • Always reliable even at short notice

    Natalie Ingram, Squire Patton Boggs

  • Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

    Jessica Robinson, Engie

  • “Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • “We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

    Paul Hunt , Credit Control Supervisor, B&M Waste Services Ltd

  • You have an efficient and reliable service that I can offer to my clients

    Philip Knapton, Head of Debt Recovery, Addlestone Keane

  • I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

    Lucinda Tideswell, Stockport Metropolitan Borough Council

  • I think the service is perfect. Professional, efficient and fast.

    Sherlon Hernandez, Sheridans Solicitors

  • Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

    Beverley Lambert, Scott-Moncrieff & Associates Ltd

  • “We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

    John Murray, Partner, Ward Hadaway

  • Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

    Kaye Chadwick, Alker Ball Healds Solicitors

  • Very Pleased with the service and confidentiality of the progress involved.

    Sabra Farmand, Silver LLP

  • Speed of service was excellent.

    Louise Minshull, Addleshaw Goddard LLP

  • The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

    Ryan Wise, Browne Jacobson LLP

  • I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

    Emma Dunnill, Kemp Little

  • Comprehensive reports, easy to read and we are kept informed throughout the process.

    Tom Wickstead, Martin Kaye LLP

  • “Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

    Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP

  • For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

    Nigel Kinder, Pardoes Solicitors

  • Efficient and excellent

    Philip Myers, Partner, Freeths LLP

  • Ben Mansell has always ben extremely prompt and great to speak with.

    Sian Leonard, Solicitor, Isadore Goldman

  • Fast and efficient.

    Lili Yip, Squire Patton Boggs

  • When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

    Lindsay Abley, RPC Solicitors

  • It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

    Erika Ward, Thackray Williams Solicitors

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • The friendliness of the service as well as being kept up to date promptly.

     

    Ryan Wise, Browne Jacobson LLP

  • Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

    Amanda Slater, South Yorkshire Pension Authority

  • Prompt service – I required documents signing urgently and received the documents back very quickly.

    Megan Barker, Solicitor, Pryers

  • I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

    Kathryn Conifer, DTM Legal

  • I liked the speed at which documents were served and the excellent customer service.

    Ben Kerley, LA Law

  • Quick, efficient and no fuss.

    Sarah Cato, Gunnercooke LLP

  • Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

    Andrea Denovellis, McKays Solicitors

  • Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

    Tremark is overall very professional.

    Elaine Owen, Palatine (R&D) Group

  • You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

    Rebecca Ford, Shakespeare Martineau LLP

  • “I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

    Jo-Anne Barnes, Partner, LCF LLP

  • Very fast and excellent, Emilie was amazing!

    Gabriella Piazza, Solomon Shepherd Solicitors

  • Quick, efficient, friendly.

    Katie James, Blake Morgan

  • Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

    Bethany Reid, Squire Patton Boggs (UK) LLP

  • Quick, efficient and professional.

    Chelsea Cramer, Foot Ainsty Solicitors

  • I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

    Sara Thompson, LAS Solicitors

  • Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

    Samman Sohail Khan, London

  • “We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

    Beverley Dolan, Financial Controller, Haddow Group

  • Professional, timely and quality. Great staff, good service and highly recommended.

    Scott Nodder, Gordons LLP

  • Easy to use and reliable!

    Jeremy Guilfoyle, Amicus Asset Finance.

  • Very good value for money

    Andrew Raby, Thackray Williams

  • Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
    Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

    Ben Slack, Partner, Clarion Solicitors

  • Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

    Matthew O’Callaghan, Ison Harrison Solicitors

  • It is a transparent service and the job is done quickly and efficiently.

    Megan Knorr, Baker Tilly

  • You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

    Judith Fitzpatrick, RDC Solicitors

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

    Daniel Conroy, Weightmans LLP

  • Always very prompt turnaround which is extremely important to our clients.

    Deborah Nigh, Howes Percival Solicitors

  • Excellent service provided. We liked the speed and the range and breadth of information provided

     

    Justin Woodgate, Masters Group

  • Easy service and quick response

    Amber Walker, BM Advisory

  • Prompt service. I like the no fee no trace arrangement.
    Financial status reports are helpful.

    Stephen Cole, DAC Beachcroft Claims Ltd

  • Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

    Rachael Marsh, Marsden Rawsthorn Solicitors

  • Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

    Georgina Kenny, Shoosmiths LLP

  • It was an easy transaction, you just got on with it, and reported back with your findings.

    Sasha Watson, LSS Waste Management

  • ‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

    Paul Watson, Solicitor, AST Hampsons

  • Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

    Natasha Chandler, Addleshaw Goddard

  • As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

    Erin Johnston, Ison Harrison

  • You went the extra mile to help in a difficult case

    Peter Mason, Director, Mood Developments

  • Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

    Julie Moseley, R J Moseley LLP

  • Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

    Stuart Love, Friday Legal

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Number of people
personally served

Process serving