Professional process serving, investigation & legal support services

Tremark answer the phones promptly unlike other providers

The service was superb. Rapid. Detailed. Precise.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Quick, efficient, friendly.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Personal, friendly, always available around the clock to help

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

You couldn’t improve the service we received. Quick and Efficient

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Easy to contact and whoever answers in the office take’s responsibility.

Friendly, good updates. efficient, and a cost effective service!

Excellent email updates. Thorough report and great service all round!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Tremark are extremely reliable and always deliver on time.

Accommodating and quick service – thank you!

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

No improvements necessary. Excellent service! Would highly recommend to anyone.

You went the extra mile to help in a difficult case

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Quick, efficient and no fuss.

I liked the responsiveness and the professionalism

Friendly and helpful staff.

We get updates, even when you are struggling to trace.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Great service, love the ‘no find no fee’!

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very good customer service and very good at keeping us informed

User Friendly

Prompt and efficient. Always ready to pick up instructions at short notice

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Fast and efficient

Professional and efficient service.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Professional, timely and quality. Great staff, good service and highly recommended.

Professional and knowledgeable.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

You have an efficient and reliable service that I can offer to my clients

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Prompt service – I required documents signing urgently and received the documents back very quickly.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Ben Mansell has always ben extremely prompt and great to speak with.

Reports are clear and concise and can be forwarded straight to our clients

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Ben was extremely professional and helpful and kept us updated

Always reliable even at short notice

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Easy to communicate with and understood our requirements.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

It feels like we are getting personal service from someone senior

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Very responsive and kept fully appraised

Very happy with service and have recommended to colleagues, Jules is a star!

Friendly, professional informative staff. Quick responses.

The job gets done with the minimum amount of fuss

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Simple instruction and straightforward response

Efficient and cost effective

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I think the service is perfect. Professional, efficient and fast.