Professional process serving, investigation & legal support services

Comprehensive reports, easy to read and we are kept informed throughout the process.

Very happy with service and have recommended to colleagues, Jules is a star!

Excellent and professional service! – Nothing to improve – really pleased!

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Ben was extremely professional and helpful and kept us updated

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

It feels like we are getting personal service from someone senior

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Excellent service provided. We liked the speed and the range and breadth of information provided

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Extensive work put into providing accurate and up to date information

Super quick response and a prompt delivery of service.

Very approachable and responsive with quick turnaround times.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Fast and efficient

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Knowledgeable, to the point and expedient.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

You are far and away the best national provider. Thank you for your service.

We get updates, even when you are struggling to trace.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very quick response to initial instruction and prompt service. Statement of service received same day.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very quick turnaround time and efficient. Great client service.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Friendly, professional informative staff. Quick responses.

Simple, straightforward service.

Prompt and efficient service

Very fast and efficient

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Prompt service – I required documents signing urgently and received the documents back very quickly.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Easy to contact and whoever answers in the office take’s responsibility.

Extremely efficient and usually successful in tracing who I need.

Friendly, good updates. efficient, and a cost effective service!

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very fast and excellent, Emilie was amazing!

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Ben kept us up to date and made sure everything ran smoothly.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Efficient, polite and professional service at a reasonable price.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Always reliable even at short notice

The job gets done with the minimum amount of fuss

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

I liked the speed at which documents were served and the excellent customer service.

Efficient and professional

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Very prompt and i received the information almost immediately

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Ben Mansell has always ben extremely prompt and great to speak with.

Easy to communicate with and understood our requirements.

Easy to contact and provided regular updates. Took an actual interest in the case.

I liked the responsiveness and the professionalism

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Very good value for money

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

The service was really good. Promptness, courtesy, quick, professional

No improvements necessary. Excellent service! Would highly recommend to anyone.

Excellent email updates. Thorough report and great service all round!

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.