Professional process serving, investigation & legal support services

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Tremark are extremely reliable and always deliver on time.

Professional and knowledgeable.

Very efficient

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Personal, friendly, always available around the clock to help

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Very quick turnaround time and efficient. Great client service.

You are always efficient, reliable and highly professional.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Excellent email updates. Thorough report and great service all round!

Easy to contact and whoever answers in the office take’s responsibility.

Very fast and efficient

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Easy to communicate with and understood our requirements.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Efficient and excellent

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Friendly and helpful staff.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Very good customer service and very good at keeping us informed

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

The service was superb. Rapid. Detailed. Precise.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Very quick and efficient service – thank you!

Accommodating and quick service – thank you!

Friendly, professional informative staff. Quick responses.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Great service, love the ‘no find no fee’!

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Prompt and efficient service

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Quick, efficient and professional.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

You have an efficient and reliable service that I can offer to my clients

Professional and efficient service.

Very efficient service from a professional team

Efficient and professional

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Quick, efficient and no fuss.

The service was very professional, with regular communication and efficient delivery.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Easy service and quick response

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Reports are clear and concise and can be forwarded straight to our clients

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Friendly, good updates. efficient, and a cost effective service!

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Tremark answer the phones promptly unlike other providers

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Fast and efficient

Always reliable even at short notice

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

The job gets done with the minimum amount of fuss

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

User Friendly

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Friendly staff who are prompt with responses

The service was really good. Promptness, courtesy, quick, professional

I think the service is perfect. Professional, efficient and fast.

Quick, efficient, friendly.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’