Professional process serving, investigation & legal support services

I think the service is perfect. Professional, efficient and fast.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Really quick response to a last minute request from us!

The job gets done with the minimum amount of fuss

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Excellent email updates. Thorough report and great service all round!

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

You are always efficient, reliable and highly professional.

Simple instruction and straightforward response

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Friendly, professional informative staff. Quick responses.

Simple, straightforward service.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Very efficient service from a professional team

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Professional, precise and would definitely use the service again.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Very fast and efficient

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Fast, efficient and Tremark did exactly what they said they would.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Very prompt response and dealt with the instruction urgently within the timescales requested

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Efficient and professional

The service was very professional, with regular communication and efficient delivery.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Easy to contact and whoever answers in the office take’s responsibility.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Extremely efficient service.

You couldn’t improve the service we received. Quick and Efficient

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Efficient and cost effective

It is a transparent service and the job is done quickly and efficiently.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Very quick and efficient service – thank you!

Easy to use and reliable!

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Excellent service provided. We liked the speed and the range and breadth of information provided

Friendly staff who are prompt with responses

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Good value for money – Quick turnaround

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Very approachable and responsive with quick turnaround times.

Tremark answer the phones promptly unlike other providers

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

The service was superb. Rapid. Detailed. Precise.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Quick, efficient and no fuss.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Super quick response and a prompt delivery of service.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.