Professional process serving, investigation & legal support services

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

You are far and away the best national provider. Thank you for your service.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Quick, efficient and professional.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Professional, timely and quality. Great staff, good service and highly recommended.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Quick, efficient, friendly.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Friendly and efficient approach to from initial instruction to completion.

Very responsive and kept fully appraised

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

The job gets done with the minimum amount of fuss

Easy to communicate with and understood our requirements.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Ben was extremely professional and helpful and kept us updated

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Tremark are extremely reliable and always deliver on time.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very quick response to initial instruction and prompt service. Statement of service received same day.

Always reliable even at short notice

Easy to contact and provided regular updates. Took an actual interest in the case.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Tremark answer the phones promptly unlike other providers

Karl was professional and responsive, and the task was managed efficiently. 

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Really quick response to a last minute request from us!

You went the extra mile to help in a difficult case

You have an efficient and reliable service that I can offer to my clients

Fast, efficient and Tremark did exactly what they said they would.

Quick, efficient and no fuss.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Very good value for money

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Super quick response and a prompt delivery of service.

Accommodating and quick service – thank you!

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

I think the service is perfect. Professional, efficient and fast.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Fast and efficient.

It was an easy transaction, you just got on with it, and reported back with your findings.

Very efficient

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Easy to use and reliable!

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Always very prompt turnaround which is extremely important to our clients.

We are kept up to date. It is rare that I have to chase for news.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Quick and easy. Very prompt service with no issues.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Speed of service was excellent.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

I like how well we are kept up to date with service attempts

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Excellent and professional service! – Nothing to improve – really pleased!

Very prompt and i received the information almost immediately

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Friendly and helpful staff.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Excellent email updates. Thorough report and great service all round!

Fast and efficient