Professional process serving, investigation & legal support services

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Tremark answer the phones promptly unlike other providers

Extremely efficient service.

Always reliable even at short notice

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

User Friendly

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Very prompt response and dealt with the instruction urgently within the timescales requested

Very fast and excellent, Emilie was amazing!

You are always efficient, reliable and highly professional.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

We are kept up to date. It is rare that I have to chase for news.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Super quick response and a prompt delivery of service.

Very happy with service and have recommended to colleagues, Jules is a star!

Tremark are extremely reliable and always deliver on time.

Great service, love the ‘no find no fee’!

The service was very professional, with regular communication and efficient delivery.

Ben Mansell has always ben extremely prompt and great to speak with.

Very efficient

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Easy to communicate with and understood our requirements.

Professional and efficient service.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Accommodating and quick service – thank you!

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Quick, efficient, friendly.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Efficient and cost effective

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Professional, timely and quality. Great staff, good service and highly recommended.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very quick turnaround time and efficient. Great client service.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Always very prompt turnaround which is extremely important to our clients.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Quick, efficient and no fuss.

Professional and knowledgeable.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Personal, friendly, always available around the clock to help

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Friendly, good updates. efficient, and a cost effective service!

Fast, efficient and Tremark did exactly what they said they would.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Prompt service – I required documents signing urgently and received the documents back very quickly.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Friendly and helpful staff.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Very responsive and kept fully appraised

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Fast and efficient

Prompt and efficient. Always ready to pick up instructions at short notice

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Easy to use and reliable!

Karl was professional and responsive, and the task was managed efficiently. 

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Speed of service was excellent.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Ben was extremely professional and helpful and kept us updated

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

We get updates, even when you are struggling to trace.

The friendliness of the service as well as being kept up to date promptly.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Simple, straightforward service.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!