Professional process serving, investigation & legal support services

You went the extra mile to help in a difficult case

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Professional, friendly and great service!!

Prompt service – I required documents signing urgently and received the documents back very quickly.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Prompt and efficient. Always ready to pick up instructions at short notice

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Very fast and excellent, Emilie was amazing!

It feels like we are getting personal service from someone senior

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Quick, efficient and no fuss.

Knowledgeable, to the point and expedient.

You have an efficient and reliable service that I can offer to my clients

Professional, timely and quality. Great staff, good service and highly recommended.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Accommodating and quick service – thank you!

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Very efficient

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Speed of service was excellent.

Very quick turnaround time and efficient. Great client service.

Easy to use and reliable!

Efficient and excellent

Fast and efficient.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Tremark answer the phones promptly unlike other providers

Quick, efficient and professional.

User Friendly

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I liked the responsiveness and the professionalism

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Efficient and professional

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Simple instruction and straightforward response

Friendly, good updates. efficient, and a cost effective service!

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

We get updates, even when you are struggling to trace.

Ben Mansell has always ben extremely prompt and great to speak with.

You are always efficient, reliable and highly professional.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

The friendliness of the service as well as being kept up to date promptly.

Efficient and cost effective

You couldn’t improve the service we received. Quick and Efficient

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Great service, love the ‘no find no fee’!

Always very prompt turnaround which is extremely important to our clients.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Extremely efficient service.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Fast, efficient and Tremark did exactly what they said they would.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Fast and efficient

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Simple, straightforward service.

Personal, friendly, always available around the clock to help

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Professional and efficient service.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.