Professional process serving, investigation & legal support services

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Very fast and efficient

Always reliable even at short notice

Very good customer service and very good at keeping us informed

It feels like we are getting personal service from someone senior

The job gets done with the minimum amount of fuss

Karl was professional and responsive, and the task was managed efficiently. 

Easy to contact and whoever answers in the office take’s responsibility.

Always very prompt turnaround which is extremely important to our clients.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Great service, love the ‘no find no fee’!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very efficient

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

The service was very professional, with regular communication and efficient delivery.

Quick, efficient, friendly.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Efficient and excellent

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Friendly staff who are prompt with responses

Prompt and efficient. Always ready to pick up instructions at short notice

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

We are kept up to date. It is rare that I have to chase for news.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Prompt service – I required documents signing urgently and received the documents back very quickly.

I think the service is perfect. Professional, efficient and fast.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Super quick response and a prompt delivery of service.

Tremark answer the phones promptly unlike other providers

Professional and efficient service.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

You are always efficient, reliable and highly professional.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

The service was really good. Promptness, courtesy, quick, professional

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Extensive work put into providing accurate and up to date information

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Easy to communicate with and understood our requirements.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Efficient and professional

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Tremark are extremely reliable and always deliver on time.

User Friendly

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

We get updates, even when you are struggling to trace.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Personal, friendly, always available around the clock to help

Very quick turnaround time and efficient. Great client service.

Efficient and cost effective

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Friendly, professional informative staff. Quick responses.

Reports are clear and concise and can be forwarded straight to our clients

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

You couldn’t improve the service we received. Quick and Efficient

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Quick, efficient and no fuss.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Excellent email updates. Thorough report and great service all round!

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

I like how well we are kept up to date with service attempts

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Very fast and excellent, Emilie was amazing!

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Extremely efficient service.