Professional process serving, investigation & legal support services

Very approachable and responsive with quick turnaround times.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Friendly staff who are prompt with responses

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Extremely efficient service.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Fast and efficient.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Karl was professional and responsive, and the task was managed efficiently. 

You are always efficient, reliable and highly professional.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Very quick turnaround time and efficient. Great client service.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Always very prompt turnaround which is extremely important to our clients.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Prompt and efficient service

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Efficient and excellent

Very efficient service from a professional team

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Friendly and helpful staff.

Efficient, polite and professional service at a reasonable price.

We are kept up to date. It is rare that I have to chase for news.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Easy to contact and provided regular updates. Took an actual interest in the case.

Extremely efficient and usually successful in tracing who I need.

User Friendly

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

It was an easy transaction, you just got on with it, and reported back with your findings.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Extensive work put into providing accurate and up to date information

Efficient and professional

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Easy to use and reliable!

I think the service is perfect. Professional, efficient and fast.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Ben Mansell has always ben extremely prompt and great to speak with.

Very good customer service and very good at keeping us informed

Simple, straightforward service.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Professional, timely and quality. Great staff, good service and highly recommended.

Great service, love the ‘no find no fee’!

Fast and efficient

Very fast and efficient

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

We get updates, even when you are struggling to trace.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Efficient and cost effective

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Quick, efficient, friendly.

Easy service and quick response

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Friendly, good updates. efficient, and a cost effective service!

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

You couldn’t improve the service we received. Quick and Efficient

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Very quick and efficient service – thank you!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Easy to contact and whoever answers in the office take’s responsibility.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Excellent email updates. Thorough report and great service all round!

Professional, precise and would definitely use the service again.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.