Professional process serving, investigation & legal support services

Efficient and professional

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You couldn’t improve the service we received. Quick and Efficient

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Very quick turnaround time and efficient. Great client service.

Professional, friendly and great service!!

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

The service was superb. Rapid. Detailed. Precise.

Always very prompt turnaround which is extremely important to our clients.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Super quick response and a prompt delivery of service.

Quick, efficient, friendly.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Very quick and efficient service – thank you!

Easy to contact and provided regular updates. Took an actual interest in the case.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

You are always friendly and efficient. There is never any delay in carrying out our instructions

The friendliness of the service as well as being kept up to date promptly.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

You are far and away the best national provider. Thank you for your service.

Very fast and excellent, Emilie was amazing!

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Ben kept us up to date and made sure everything ran smoothly.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Kept up to date throughout and email communication is quick

Easy service and quick response

Tremark are extremely reliable and always deliver on time.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

You have an efficient and reliable service that I can offer to my clients

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

It feels like we are getting personal service from someone senior

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Very happy with service and have recommended to colleagues, Jules is a star!

Professional, precise and would definitely use the service again.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Professional and efficient service.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Karl was professional and responsive, and the task was managed efficiently. 

Friendly and helpful staff.

Knowledgeable, to the point and expedient.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Fast and efficient

Very responsive and kept fully appraised

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Very efficient service from a professional team

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

We are kept up to date. It is rare that I have to chase for news.

Extremely efficient service.

Easy to communicate with and understood our requirements.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Very prompt response and dealt with the instruction urgently within the timescales requested

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Simple, straightforward service.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Always reliable even at short notice

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very easy to deal with and made the whole process very smooth.

Great service, love the ‘no find no fee’!

Easy to deal with, prompt and clear communication

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

No improvements necessary. Excellent service! Would highly recommend to anyone.