UK wide coverage
from offices
in London,
Leeds &
Jersey

Recommendations
from more than
200 Law Firms &
Businesses
Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support and debt collection services.
With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.
“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”
Jo-Anne Barnes, Partner, LCF LLP
You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.
Lucinda Tideswell, Stockport Metropolitan Council
Simple, straightforward service.
Hannah Blood, Walker Morris LLP
Efficient and excellent
Philip Myers, Partner, Freeths LLP
Great service, love the ‘no find no fee’!
Polly Atkins, Paralegal, Fladgate LLP
It is a transparent service and the job is done quickly and efficiently.
Megan Knorr, Baker Tilly
We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.
Gillian Merton, The Guinness Partnership
“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”
John Alderton, Partner, Squire Patton Boggs
Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.
Samantha Poulton, Pinsent Masons LLP
Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!
Beverley Lambert, Scott-Moncrieff & Associates Ltd
Very prompt and i received the information almost immediately
Nazmeera Mahomed, Engie
I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.
Vicky Loughnane, Shoosmiths LLP
Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.
Rebecca Ford, Shakespeare Martineau LLP
We are kept up to date. It is rare that I have to chase for news.
Shelian Craig, Shulmans Solicitors
Reports are clear and concise and can be forwarded straight to our clients
Charlotte Barry, TLT Solicitors
Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.
Stephen Thorn, Shoosmiths LLP
Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.
Matthew Foden, Solicitor, Weightmans LLP
I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.
Diane Godfroy, Paris Smith Solicitors
Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.
Martin Ochs, Hamlins LLP
Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
Fast and efficient.
Lili Yip, Squire Patton Boggs
Really quick response to a last minute request from us!
Grace Parker, Clarion Solicitors
Efficient, polite and professional service at a reasonable price.
Benjamin Kerley, Lester Aldridge
Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.
Azmina Fozdar, Trowers & Hamlins
I liked the responsiveness and the professionalism
Gemma McDonald, Paralegal, Blackstone Solicitors
This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient
Lara Nyman, Seddons Law LLP
Easy to communicate with and understood our requirements.
Anne Albritton, Coles Miller Solicitors LLP
Efficient and cost effective
Fraser Tordoff, Simpson Duxbury
Speed of service was excellent.
Louise Minshull, Addleshaw Goddard LLP
Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional
Julie Moseley, R J Moseley LLP
Prompt and efficient. Always ready to pick up instructions at short notice
Emma Salvatore, Senior Associate, Trowers and Hamlins
Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.
Roshan Khan, Shanahans-Law
I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.
This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.
Jonathan Taylor, Langleys Solicitors
Very efficient service from a professional team
Susan Taljaard – Scott and Co Sheriffs Officers
Extremely efficient service.
Adrian Slater, Fraser Brown Solicitors
Very efficient
Chloe Benson, Charles Russell Speechlys
You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.
Graeme Weir, Partner, Thackray Williams
Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.
Natasha Chandler, Addleshaw Goddard
We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.
Hannah Cooper, RLS Law
I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.
Scott Nodder, Solicitor, Optima Legal
“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”
James Davidson, Solicitor, Addleshaw Goddard LLP
I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.
Fran Sumner, Ashfords LLP
Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.
Tremark is overall very professional.
Elaine Owen, Palatine (R&D) Group
I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.
Joanna Blakelock, Wilsons LLP
Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.
Amanda Slater, South Yorkshire Pension Authority
The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.
Ryan Wise, Browne Jacobson
Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.
Stuart Love, Friday Legal
Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.
Jo Barnes, LCF Law
Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails
Claire Robinson, Addleshaw Goddard
The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.
Angela Edmunds, Dean Property Group Limited
“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”
Incommunities Group
You couldn’t improve the service we received. Quick and Efficient
Carol Bibby, Boys and Maughan Solicitors
Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.
Julian de Couter, Brackley
Promptness of service and response times, friendly and helpful manner of staff, reliable service.
Claire Hitchman, Blake Morgan LLP
I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.
Carolyn Hawkins, Clarkslegal LLP
Very quick and efficient service – thank you!
Lynn McMahon, Halliday Campbell WS
The service was superb. Rapid. Detailed. Precise.
Howard Dapin, Chadwick Lawrence Solicitors
I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years
Ben Huggins, The Pensions Regulator
Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.
David Spence, Clarion Solicitors
Very approachable and responsive with quick turnaround times.
Rebecca Logan, Gibsons Law
Easy service and quick response
Amber Walker, BM Advisory
It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.
Erika Ward, Thackray Williams Solicitors
Quick, efficient and professional.
Chelsea Cramer, Foot Ainsty Solicitors
Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.
Richard Burraston, Stevensdrake Solicitors
Professional and knowledgeable.
Oliver Spence, Actons Solicitors
Very quick response to initial instruction and prompt service. Statement of service received same day.
Lauren Pond, Clarke Willmott Solicitors
I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.
James Hemming, Womble Bond Dickinson
When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.
Lindsay Abley, RPC Solicitors
Ben kept us up to date and made sure everything ran smoothly.
Hannah Mitchell, Addleshaw Goddard LLP
Friendly, good updates. efficient, and a cost effective service!
Bethany Rickerby, RHW Solicitors
I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use
Sarah Ruddy, THINCATS
Always reliable even at short notice
Natalie Ingram, Squire Patton Boggs
“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”
Samuel Pedley, Solicitor, MFG Solicitors LLP
It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.
Jagjeet Kaur, Solicitor, Hallmark Solicitors
“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”
Ben Lowans, Partner, Addleshaw Goddard LLP
Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.
Chris Deeley, Royds Withy King
Very good value for money
Andrew Raby, Thackray Williams
Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.
Jessica Chadwick, Shoosmiths LLP
It was an easy transaction, you just got on with it, and reported back with your findings.
Sasha Watson, LSS Waste Management
You are far and away the best national provider. Thank you for your service.
James Godden, Clark Mairs LLP
Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.
Rachel Donaldson, Advocate, AFR Advocates
I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.
Amanda Avenell, Wiltshire Solicitors
Fast and efficient
Fiona Matthew, Solicitor, KD Law
“Once I have instructed Tremark I can rely on them to get the job without having to chase them for updates.”
Louise Nichol, Partner, Ison Harrison Solicitors
Fast, efficient and Tremark did exactly what they said they would.
Lindsay Felstead, Clarke Willmott
I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.
Emily Wheatley, Optima Legal
It is extremely convenient to pick up a phone or send an email to discuss or find out information.
Ram Saroop, RDC Solicitors
Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.
Adam Creasey, Lewis Nedas Law Ltd
Very happy with service and have recommended to colleagues, Jules is a star!
Georgina Kenny, Shoosmiths
“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”
Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP
The service was very professional, with regular communication and efficient delivery.
Rhianna Eden, Squire Patton Boggs (UK) LLP
Quick, efficient, friendly.
Katie James, Blake Morgan
I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.
Emma Dunnill, Kemp Little
I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.
Elina Sfongali, ELS Law Limited t/as ELS Legal
I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.
Jayne Nutt, Greenwoods GRM LLP
“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”
Stuart Penswick, Solicitor, Forbes Solicitors
“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”
Carlos Ghauri, Partner, Greenwood Barton
Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.
Kaye Chadwick, Alker Ball Healds Solicitors
We use cookies on this website, by continuing to browse the site you are agreeing to our use of cookies. Find out more.