Professional process serving, investigation & legal support services

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Ben was extremely professional and helpful and kept us updated

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Quick, efficient and professional.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

We are kept up to date. It is rare that I have to chase for news.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Very efficient service from a professional team

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

It feels like we are getting personal service from someone senior

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Very happy with service and have recommended to colleagues, Jules is a star!

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Extremely efficient service.

You couldn’t improve the service we received. Quick and Efficient

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Fast and efficient

Very responsive and kept fully appraised

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Extensive work put into providing accurate and up to date information

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Easy to communicate with and understood our requirements.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Easy to contact and whoever answers in the office take’s responsibility.

Very efficient

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Tremark answer the phones promptly unlike other providers

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Professional and efficient service.

Always reliable even at short notice

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Friendly and helpful staff.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Efficient and professional

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

You went the extra mile to help in a difficult case

Ben Mansell has always ben extremely prompt and great to speak with.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

User Friendly

Very good customer service and very good at keeping us informed

Reports are clear and concise and can be forwarded straight to our clients

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Fast and efficient.

The job gets done with the minimum amount of fuss

Always very prompt turnaround which is extremely important to our clients.

We get updates, even when you are struggling to trace.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Quick, efficient and no fuss.

Prompt and efficient. Always ready to pick up instructions at short notice

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Super quick response and a prompt delivery of service.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Quick, efficient, friendly.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Personal, friendly, always available around the clock to help

Simple instruction and straightforward response

I liked the responsiveness and the professionalism

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Prompt service – I required documents signing urgently and received the documents back very quickly.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Efficient and cost effective

Friendly, professional informative staff. Quick responses.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Tremark are extremely reliable and always deliver on time.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

I think the service is perfect. Professional, efficient and fast.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant