Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • Prompt and efficient. Always ready to pick up instructions at short notice

    Emma Salvatore, Senior Associate, Trowers and Hamlins

  • Very fast and efficient

    Laura Simpson, Solicitor, Pryers Solicitors

  • It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

    Ailsa Fairchild, Girlings Solicitors

  • Very good value for money

    Andrew Raby, Thackray Williams

  • Very approachable and responsive with quick turnaround times.

    Rebecca Logan, Gibsons Law

  • Extremely efficient and usually successful in tracing who I need.

    Hannah Cazaly, Pryers Solicitors

  • Quick and easy. Very prompt service with no issues.

    Ben Kerley, LA-Law

  • “We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

    Richard Smith, Solicitor, Walker Morris

  • The service was very professional, with regular communication and efficient delivery.

    Rhianna Eden, Squire Patton Boggs (UK) LLP

  • Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

    Jennifer Elphick, TLT Solicitors

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • Friendly and helpful staff.

    Lauren Webb, Bower & Bailey LLP

  • My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

    James Parratt, ASB Law

  • Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

    Paul Gibson, Solicitor, Mounteney Solicitors

  • I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

    Fran Sumner, Ashfords LLP

  • “Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

    Samuel Pedley, Solicitor, MFG Solicitors LLP

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

    Jessica Robinson, Engie

  • Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

    Very pleased with the service. Will be sure to recommend and use again.

    Rachael Pratt, Ison Harrison Limited

  • I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

    Amanda Avenell, Wiltshire Solicitors

  • Very quick and efficient service – thank you!

    Lynn McMahon, Halliday Campbell WS

  • Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

    Kaye Chadwick, Alker Ball Healds Solicitors

  • I can’t fault the service – that’s why I use you and recommend you!
    Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

    Vicky Loughnane, Shoosmiths LLP

  • I believe that the service I was provided with was excellent and could not name something to improve on.

    Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

    Holly Carmelo, Thackray Williams LLP

  • I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

    James Hemming, Womble Bond Dickinson

  • Knowledgeable, to the point and expedient.

    William Bainbridge, RBL-Law

  • Speed of service was excellent.

    Louise Minshull, Addleshaw Goddard LLP

  • Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

    Adam Creasey, Lewis Nedas Law Ltd

  • Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
    Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

    Ben Slack, Partner, Clarion Solicitors

  • Excellent email updates. Thorough report and great service all round!

    Jessica Chadwick, Shoosmiths LLP

  • We are kept up to date. It is rare that I have to chase for news.

    Shelian Craig, Shulmans Solicitors

  • Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

    Bethany Reid, Squire Patton Boggs

  • The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

    Helen Myles, Health and Safety Executive

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

    Patrick Beesley, The Guinness Partnership

  • Simple instruction and straightforward response

    Adam Mackay, Partner, Mackay Solicitors

  • Very quick response to initial instruction and prompt service. Statement of service received same day.

    Lauren Pond, Clarke Willmott Solicitors

  • Professional, friendly and great service!!

    Anna Fort, Prodicus Legal

  • I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

    Emily Wheatley, Optima Legal

  • The job gets done with the minimum amount of fuss

    Sarah Tribble, Michelmores Soliciotors

  • This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

    David Moore, Rodgers and Burton Solicitors

  • You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

    Always get on with the job with no fuss and very effectively.

    Adam Mckay, Mckay’s Solicitors Limited

  • You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

    Graeme Weir, Partner, Thackray Williams

  • Prompt and efficient service

    Yvonne Thomas, Litigation Executive, Actons Solicitors

  • “I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

    Steve Thomas, Lawyer and Mediator, Excello Law

  • User Friendly

    Andrew Dunkley, Turbervilles Solicitors

  • I liked the emails from Emilie, she always very polite and friendly

    Emma Pringle, Irwin Mitchell

  • I like how well we are kept up to date with service attempts

    Jayne Nutt, Greenwoods GRM LLP

  • Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

    David Spence, Clarion Solicitors

  • The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

    Christopher Parsons, Paris Smith

  • Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

    Emma Needler, Walker Morris Solicitors

  • Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

    Sarah Willett, Edmondson Hall

  • Easy to contact and provided regular updates. Took an actual interest in the case.

    Alex Taylor, Flagate LLP

  • Professional, precise and would definitely use the service again.

    Nicola Storr, Lawrence Stephens Solicitors

  • We get updates, even when you are struggling to trace.

    Shelian Craig, Shulmans LLP

  • Tremark are extremely reliable and always deliver on time.

    Elizabeth Cape, Addleshaw Goddard

  • The friendliness of the service as well as being kept up to date promptly.

     

    Ryan Wise, Browne Jacobson LLP

  • You have an efficient and reliable service that I can offer to my clients

    Philip Knapton, Head of Debt Recovery, Addlestone Keane

  • We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

    I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

    Marie Jefford, EMW Law LLP

  • Easy service and quick response

    Amber Walker, BM Advisory

  • ‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

    Paul Watson, Solicitor, AST Hampsons

  • Efficient and professional

    Jane Coffey, Keith Park Solicitors

  • I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

    Nina Oakley, Kidwells Law Solicitors Ltd

  • Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

    Matthew Perry, Carrick Read Solicitors

  • Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

    Danielle Stanley, North Yorkshire Council

  • Efficient and cost effective

    Fraser Tordoff, Simpson Duxbury

  • Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

    Matthew O’Callaghan, Ison Harrison Solicitors

  • Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

    Abbie Hearson, Addleshaw Goddard LLP

  • Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

    Jo Barnes, LCF Law

  • “I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

    Alison Room, Solicitor, Antony Collins Solicitors LLP

  • “We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

    Incommunities Group

  • You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

    Rebecca Ford, Shakespeare Martineau LLP

  • Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

    Samantha Poulton, Pinsent Masons LLP

  • Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

    Bethany Reid, Associate, Squires Patton Boggs

  • Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

    Estelle Brown, Clarion Solicitors

  • Easy to communicate with and understood our requirements.

    Anne Albritton, Coles Miller Solicitors LLP

  • Easy to use and reliable!

    Jeremy Guilfoyle, Amicus Asset Finance.

  • Easy to contact and whoever answers in the office take’s responsibility.

    Patrick Beesley, The Guinness Partnership

  • “Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

    Eleanor Temple, Barrister, Kings Chambers

  • Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

    Azmina Fozdar, Trowers & Hamlins

  • “Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

    Chris England, Financial Director, CNG Ltd

  • “I am confident that when instructing Tremark, they are going to act professionally to get a result.”

    Brian Addlestone, Partner, Addlestone Keane Solicitors

  • Very fast and excellent, Emilie was amazing!

    Gabriella Piazza, Solomon Shepherd Solicitors

  • Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

    Natasha Chandler, Addleshaw Goddard

  • “I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

    Jo-Anne Barnes, Partner, LCF LLP

  • The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

    Lee Ashton, The Linwood Fabric Co

  • It feels like we are getting personal service from someone senior

    Alan Hamblett, Shakespeare Martineau

  • I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

    Diane Godfroy, Paris Smith Solicitors

  • “I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

    James Davison, Solicitor, Addleshaw Goddard LLP

  • Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

    Rachael Marsh, Marsden Rawsthorn Solicitors

  • Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

    Darren Collins, Ince Solicitors

  • The service was superb. Rapid. Detailed. Precise.

    Howard Dapin, Chadwick Lawrence Solicitors

  • Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

    Stephen Thorn, Shoosmiths LLP

  • Very good customer service and very good at keeping us informed

    Alison Groves, PCR London LLP

  • Very prompt response and dealt with the instruction urgently within the timescales requested

    Lauren Pond, Clarke Willmott LLP

  • I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

    Elina Sfongali, ELS Law Limited t/as ELS Legal

  • Extremely efficient service.

    Adrian Slater, Fraser Brown Solicitors

  • You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

    Lucinda Tideswell, Stockport Metropolitan Council

  • “As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

    Ashley Jacques, Solicitor, DWF LLP

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Number of people
personally served

Process serving