Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

    Elina Sfongali, ELS Law Limited t/as ELS Legal

  • Very responsive and kept fully appraised

    Adrian Slater, Fraser Brown Solicitors

  • I can’t fault the service – that’s why I use you and recommend you!
    Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

    Vicky Loughnane, Shoosmiths LLP

  • My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

    James Parratt, ASB Law

  • Tremark answer the phones promptly unlike other providers

    Rhena Dhugga, DWF Law

  • You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

    Rebecca Ford, Shakespeare Martineau LLP

  • Efficient, polite and professional service at a reasonable price.

    Benjamin Kerley, Lester Aldridge

  • I liked the speed at which documents were served and the excellent customer service.

    Ben Kerley, LA Law

  • The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

    Christopher Parsons, Paris Smith

  • Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • Ben Mansell has always ben extremely prompt and great to speak with.

    Sian Leonard, Solicitor, Isadore Goldman

  • Prompt service – I required documents signing urgently and received the documents back very quickly.

    Megan Barker, Solicitor, Pryers

  • Friendly, professional informative staff. Quick responses.

    Alishia Shaw, Ashfords Solicitors

  • “We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

    John Murray, Partner, Ward Hadaway

  • Excellent and professional service! – Nothing to improve – really pleased!

    Emily Downie, Squire Patton Boggs

  • The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

    Angela Edmunds, Dean Property Group Limited

  • Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

    Very pleased with the service. Will be sure to recommend and use again.

    Rachael Pratt, Ison Harrison Limited

  • I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

    Jayne Nutt, Greenwoods GRM LLP

  • “Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

    Samuel Pedley, Solicitor, MFG Solicitors LLP

  • We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

    Henna Khan, Yorkshire Housing

  • I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

    Rise Wise, Browne Jacobson

  • Fast, efficient and Tremark did exactly what they said they would.

    Lindsay Felstead, Clarke Willmott

  • Professional and knowledgeable.

    Oliver Spence, Actons Solicitors

  • “Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

    Neil Platts, Managing Director, Sydo IT Services

  • Accommodating and quick service – thank you!

    Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP

  • Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

    Martin Ochs, Hamlins LLP

  • Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

    Sarah Ainley, Armada Asset Finance

  • Easy to communicate with and understood our requirements.

    Anne Albritton, Coles Miller Solicitors LLP

  • Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

    Bethany Reid, Squire Patton Boggs (UK) LLP

  • You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

    Graeme Weir, Partner, Thackray Williams

  • Always very prompt turnaround which is extremely important to our clients.

    Deborah Nigh, Howes Percival Solicitors

  • Simple, straightforward service.

    Hannah Blood, Walker Morris LLP

  • I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

    Carolyn Hawkins, Clarkslegal LLP

  • Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

    Matthew Foden, Solicitor, Weightmans LLP

  • I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

    Gabriel Rodriguez-Cleary, Shoosmiths LLP

  • It is extremely convenient to pick up a phone or send an email to discuss or find out information.

    Ram Saroop, RDC Solicitors

  • You have an efficient and reliable service that I can offer to my clients

    Philip Knapton, Head of Debt Recovery, Addlestone Keane

  • It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

    Audrey McKenzie, Ennova Law

  • Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

    Amanda Slater, South Yorkshire Pensions Authority

  • Very efficient

    Chloe Benson, Charles Russell Speechlys

  • Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

    Jacky Walker, Jordans LLP

  • “I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

    Steve Thomas, Lawyer and Mediator, Excello Law

  • Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

    Amina Jamil, Brodies Solicitors

  • You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

    Elizabeth Cape, Addleshaw Goddard

  • Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

    George Denton, Browne Jacobson

  • “Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

    Louise Nichol, Partner, Ison Harrison Solicitors

  • I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

    Diane Godfroy, Paris Smith Solicitors

  • Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

    Stephen Thorn, Shoosmiths LLP

  • It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

    Ailsa Fairchild, Girlings Solicitors

  • Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

    Elizabeth Perris, Squire Patton Boggs

  • Professional and efficient service.

    Rachel Ellison, BTMK Commercial and Personal Law

  • Simple instruction and straightforward response

    Adam Mackay, Partner, Mackay Solicitors

  • Quick, efficient and no fuss.

    Sarah Cato, Gunnercooke LLP

  • “I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

    James Davison, Solicitor, Addleshaw Goddard LLP

  • Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

    Philip Knapton, Addlestone Keane

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

    Amy Evans, Penningtons Law

  • Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

    Samman Sohail Khan, London

  • Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

    Tariq Umer, Schofield Sweeney Solicitors

  • Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

    David Draisey, Hunters Solicitors

  • For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

    Nigel Kinder, Pardoes Solicitors

  • Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

    Sarah Willett, Edmondson Hall

  • Very good customer service and very good at keeping us informed

    Alison Groves, PCR London LLP

  • Easy service and quick response

    Amber Walker, BM Advisory

  • You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

    Rachel Ellison, BMTK Commercial and Personal Law

  • Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

    Amie Knighton, Addleshaw Goddard LLP

  • Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

    Bethany Reid, Squire Patton Boggs

  • Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

    Darren Collins, Ince Solicitors

  • Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

    Chris Deeley, Royds Withy King

  • “It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

    Ben Lowans, Partner, Addleshaw Goddard LLP

  • When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

    Lindsay Abley, RPC Solicitors

  • Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

    Beverley Lambert, Scott-Moncrieff & Associates Ltd

  • It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

    Jagjeet Kaur, Solicitor, Hallmark Solicitors

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • Easy to deal with, prompt and clear communication

    Adam Carbis, Blake Morgan

  • Personal, friendly, always available around the clock to help

    Sarah Roscoe, Cerberus Group

  • Excellent service provided. We liked the speed and the range and breadth of information provided

     

    Justin Woodgate, Masters Group

  • Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

    Azmina Fozdar, Trowers & Hamlins

  • “Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • “I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

    Jo-Anne Barnes, Partner, LCF LLP

  • Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

    Abbie Hearson, Addleshaw Goddard LLP

  • Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

    Rebecca Ford, Shakespeare Martineau

  • Friendly staff who are prompt with responses

    Marc Schneiderman, Grace and Good Limited

  • I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

    Fran Sumner, Ashfords LLP

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • “Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

    Dave Robson, Director, Gaines Robson Insolvency Ltd

  • Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

    Rachael Marsh, Marsden Rawsthorn Solicitors

  • Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

    Adam Creasey, Lewis Nedas Law Ltd

  • As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

    Erin Johnston, Ison Harrison

  • Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

    Bethany Reid, Associate, Squires Patton Boggs

  • “As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

    Ashley Jacques, Solicitor, DWF LLP

  • Very fast and efficient

    Laura Simpson, Solicitor, Pryers Solicitors

  • Fast and efficient.

    Lili Yip, Squire Patton Boggs

  • Great service, love the ‘no find no fee’!

    Polly Atkins, Paralegal, Fladgate LLP

  • Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

    Sarah Ainley, Armada Asset Finance

  • “We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

    Robert Griffiths, Solicitor, Penningtons Manches LLP

  • Very approachable and responsive with quick turnaround times.

    Rebecca Logan, Gibsons Law

  • Very easy to deal with and made the whole process very smooth.

    David Manda, Walker Morris

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Number of people
personally served

Process serving