Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • It was an easy transaction, you just got on with it, and reported back with your findings.

    Sasha Watson, LSS Waste Management

  • The job gets done with the minimum amount of fuss

    Sarah Tribble, Michelmores Soliciotors

  • Ben kept us up to date and made sure everything ran smoothly.

    Hannah Mitchell, Addleshaw Goddard LLP

  • Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
    Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

    Ben Slack, Partner, Clarion Solicitors

  • Efficient and professional

    Jane Coffey, Keith Park Solicitors

  • The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

    Christopher Parsons, Paris Smith

  • The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

    Helen Myles, Health and Safety Executive

  • Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

    Matthew Foden, Solicitor, Weightmans LLP

  • Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

    Matthew O’Callaghan, Ison Harrison Solicitors

  • You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

    Lucinda Tideswell, Stockport Metropolitan Council

  • Efficient and excellent

    Philip Myers, Partner, Freeths LLP

  • I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

    Will Charlesworth, Cripps LLP

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • Efficient and cost effective

    Fraser Tordoff, Simpson Duxbury

  • You couldn’t improve the service we received. Quick and Efficient

    Carol Bibby, Boys and Maughan Solicitors

  • Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

    Bethany Reid, Squire Patton Boggs

  • Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

    Amie Knighton, Addleshaw Goddard LLP

  • “Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

    Eleanor Temple, Barrister, Kings Chambers

  • Professional and efficient service.

    Rachel Ellison, BTMK Commercial and Personal Law

  • I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

    Michael Olley, ASB Law

  • Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

    Jill Hirst, Corporate & Commercial Credit Solutions Limited

  • Friendly, good updates. efficient, and a cost effective service!

    Bethany Rickerby, RHW Solicitors

  • “Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

    Neil Platts, Managing Director, Sydo IT Services

  • Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

    Tariq Umer, Schofield Sweeney Solicitors

  • You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

    Always get on with the job with no fuss and very effectively.

    Adam Mckay, Mckay’s Solicitors Limited

  • Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

    Estelle Brown, Clarion Solicitors

  • Very happy with service and have recommended to colleagues, Jules is a star!

    Georgina Kenny, Shoosmiths

  • I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

    James Hemming, Womble Bond Dickinson

  • Easy to deal with, prompt and clear communication

    Adam Carbis, Blake Morgan

  • Professional, friendly and great service!!

    Anna Fort, Prodicus Legal

  • Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

    David Draisey, Hunters Solicitors

  • Promptness of service and response times, friendly and helpful manner of staff, reliable service.

    Claire Hitchman, Blake Morgan LLP

  • Very quick and efficient service – thank you!

    Lynn McMahon, Halliday Campbell WS

  • Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

    Julie Moseley, R J Moseley LLP

  • I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

    Diane Godfroy, Paris Smith Solicitors

  • It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

    Jagjeet Kaur, Solicitor, Hallmark Solicitors

  • I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

    Sara Thompson, LAS Solicitors

  • I liked the responsiveness and the professionalism

    Gemma McDonald, Paralegal, Blackstone Solicitors

  • I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

    Emma Dunnill, Kemp Little

  • Prompt service – I required documents signing urgently and received the documents back very quickly.

    Megan Barker, Solicitor, Pryers

  • I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

    Ben Huggins, The Pensions Regulator

  • Very approachable and responsive with quick turnaround times.

    Rebecca Logan, Gibsons Law

  • The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

    Lee Ashton, The Linwood Fabric Co

  • Ben was extremely professional and helpful and kept us updated

    Alice Trainor, Fosters Solicitors

  • I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

    Nina Oakley, Kidwells Law Solicitors Ltd

  • Friendly and helpful staff.

    Lauren Webb, Bower & Bailey LLP

  • Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

    Andrea Denovellis, McKays Solicitors

  • The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

    Ryan Wise, Browne Jacobson LLP

  • I think the service is perfect. Professional, efficient and fast.

    Sherlon Hernandez, Sheridans Solicitors

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • Very fast and efficient

    Laura Simpson, Solicitor, Pryers Solicitors

  • I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

    Kathryn Conifer, DTM Legal

  • Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

    Andrew Athineos, Athena Collections

  • Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

    Very pleased with the service. Will be sure to recommend and use again.

    Rachael Pratt, Ison Harrison Limited

  • Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

    Hannah Morris, Birketts LLP

  • I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

    Marie Louise O Hanrahan, DWF LLP

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • Efficient, polite and professional service at a reasonable price.

    Benjamin Kerley, Lester Aldridge

  • Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

    Roisin Kavanagh, Thackray Williams

  • “I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

    Alison Room, Solicitor, Antony Collins Solicitors LLP

  • Accommodating and quick service – thank you!

    Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP

  • I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

    Gabriel Rodriguez-Cleary, Shoosmiths LLP

  • “I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

    Stuart Penswick, Solicitor, Forbes Solicitors

  • Easy service and quick response

    Amber Walker, BM Advisory

  • Very Pleased with the service and confidentiality of the progress involved.

    Sabra Farmand, Silver LLP

  • “We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

    John Murray, Partner, Ward Hadaway

  • Really quick response to a last minute request from us!

    Grace Parker, Clarion Solicitors

  • Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

    Jessica Chadwick, Shoosmiths LLP

  • I believe that the service I was provided with was excellent and could not name something to improve on.

    Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

    Holly Carmelo, Thackray Williams LLP

  • “Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

    Louise Nichol, Partner, Ison Harrison Solicitors

  • “We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

    Richard Smith, Solicitor, Walker Morris

  • Always reliable even at short notice

    Natalie Ingram, Squire Patton Boggs

  • Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

    Emma Needler, Walker Morris Solicitors

  • It feels like we are getting personal service from someone senior

    Alan Hamblett, Shakespeare Martineau

  • Quick and easy. Very prompt service with no issues.

    Ben Kerley, LA-Law

  • “Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

    Ian Runciman, Sheriffs Office, Thomas Hannah & Co

  • Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

    Sarah Willett, Edmondson Hall

  • Extensive work put into providing accurate and up to date information

    Kelly Lipsett, Lloyds Banking Group

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

    Chris Wood, Lloyds Banking Group

  • Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

    David Spence, Clarion Solicitors

  • Easy to contact and whoever answers in the office take’s responsibility.

    Patrick Beesley, The Guinness Partnership

  • Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

    Chris Deeley, Royds Withy King

  • Very easy to deal with and made the whole process very smooth.

    David Manda, Walker Morris

  • Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

    Amanda Slater, South Yorkshire Pension Authority

  • I can’t fault the service – that’s why I use you and recommend you!
    Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

    Vicky Loughnane, Shoosmiths LLP

  • “Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

    Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP

  • The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

    Ryan Wise, Browne Jacobson

  • “I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

    Jo-Anne Barnes, Partner, LCF LLP

  • You are always friendly and efficient. There is never any delay in carrying out our instructions

    Christine Harris, Birchall Blackburn

  • Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

    Jessica Robinson, Engie

  • “I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

    James Davison, Solicitor, Addleshaw Goddard LLP

  • I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

    Daniel Conroy, Weightmans LLP

  • Very good value for money

    Andrew Raby, Thackray Williams

  • Very quick turnaround time and efficient. Great client service.

    Claire McCormack, TLT LLP

  • Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

    Amy Evans, Penningtons Law

  • Simple, straightforward service.

    Hannah Blood, Walker Morris LLP

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Number of people
personally served

Process serving