Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

    Janine Alpuche, Alpuche Law

  • I like that one quick email is an instruction and the quick confirmation that they have received the instruction

    Julie McMahon, Vanderpump and Sykes Solicitors

  • It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

    Ailsa Fairchild, Girlings Solicitors

  • User Friendly

    Andrew Dunkley, Turbervilles Solicitors

  • Tremark answer the phones promptly unlike other providers

    Rhena Dhugga, DWF Law

  • We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

    I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

    Marie Jefford, EMW Law LLP

  • “Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

    Eleanor Temple, Barrister, Kings Chambers

  • When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

    Lindsay Abley, RPC Solicitors

  • Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

    Louise Day, DAC Beachcroft

  • Fast and efficient

    Fiona Matthew, Solicitor, KD Law

  • Easy to contact and provided regular updates. Took an actual interest in the case.

    Alex Taylor, Flagate LLP

  • Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

    Paul Gibson, Solicitor, Mounteney Solicitors

  • For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

    Nigel Kinder, Pardoes Solicitors

  • Prompt and efficient service

    Yvonne Thomas, Litigation Executive, Actons Solicitors

  • Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

    Elizabeth Perris, Squire Patton Boggs

  • Professional, timely and quality. Great staff, good service and highly recommended.

    Scott Nodder, Gordons LLP

  • You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

    Kirstine MacRae, BTO Solicitors LLP

  • Simple instruction and straightforward response

    Adam Mackay, Partner, Mackay Solicitors

  • Professional and knowledgeable.

    Oliver Spence, Actons Solicitors

  • Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

    Tariq Umer, Schofield Sweeney Solicitors

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

    Emily Wheatley, Optima Legal

  • “Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

    Samuel Pedley, Solicitor, MFG Solicitors LLP

  • This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

    Lara Nyman, Seddons Law LLP

  • Extremely efficient and usually successful in tracing who I need.

    Hannah Cazaly, Pryers Solicitors

  • Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

    Matthew Foden, Solicitor, Weightmans LLP

  • Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

    Philip Knapton, Addlestone Keane

  • I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

    Nina Oakley, Kidwells Law Solicitors Ltd

  • Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

    Roisin Kavanagh, Thackray Williams

  • Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

    Sarah Ainley, Armada Asset Finance

  • Kept up to date throughout and email communication is quick

    Rosie Harvey, Cripps Pemberton Greenish

  • Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

    Emma Needler, Walker Morris Solicitors

  • The friendliness of the service as well as being kept up to date promptly.

     

    Ryan Wise, Browne Jacobson LLP

  • The service was superb. Rapid. Detailed. Precise.

    Howard Dapin, Chadwick Lawrence Solicitors

  • Very responsive and kept fully appraised

    Adrian Slater, Fraser Brown Solicitors

  • Quick, efficient and professional.

    Chelsea Cramer, Foot Ainsty Solicitors

  • Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

    Matthew O’Callaghan, Ison Harrison Solicitors

  • Karl was professional and responsive, and the task was managed efficiently. 

    William Friedman, OSEN LLC

  • Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

    Sarah Willett, Edmondson Hall

  • I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

    Dominic Jones, DWF

  • Simple, straightforward service.

    Hannah Blood, Walker Morris LLP

  • Professional, precise and would definitely use the service again.

    Nicola Storr, Lawrence Stephens Solicitors

  • Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

    Bethany Reid, Associate, Squires Patton Boggs

  • Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

    Jill Hirst, Corporate & Commercial Credit Solutions Limited

  • Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

    Sarah Ainley, Armada Asset Finance

  • You couldn’t improve the service we received. Quick and Efficient

    Carol Bibby, Boys and Maughan Solicitors

  • Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

    Jacky Walker, Jordans LLP

  • Efficient, polite and professional service at a reasonable price.

    Benjamin Kerley, Lester Aldridge

  • Very easy to deal with and made the whole process very smooth.

    David Manda, Walker Morris

  • Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

    Jo Barnes, LCF Law

  • Prompt and efficient. Always ready to pick up instructions at short notice

    Emma Salvatore, Senior Associate, Trowers and Hamlins

  • Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

    Mairead McErlean, Debenhams Ottaway

  • Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

    Stuart Love, Friday Legal

  • You have an efficient and reliable service that I can offer to my clients

    Philip Knapton, Head of Debt Recovery, Addlestone Keane

  • It was an easy transaction, you just got on with it, and reported back with your findings.

    Sasha Watson, LSS Waste Management

  • Excellent service provided. We liked the speed and the range and breadth of information provided

     

    Justin Woodgate, Masters Group

  • Good value for money – Quick turnaround

    Hannah Starling, Blake Turner

  • Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

    Samman Sohail Khan, London

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • Professional, friendly and great service!!

    Anna Fort, Prodicus Legal

  • I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

    Sara Thompson, LAS Solicitors

  • I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

    Emma Dunnill, Kemp Little

  • Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

    Rachel Donaldson, Advocate, AFR Advocates

  • Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
    Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

    Ben Slack, Partner, Clarion Solicitors

  • Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

    Amy Evans, Penningtons Law

  • You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

    Always get on with the job with no fuss and very effectively.

    Adam Mckay, Mckay’s Solicitors Limited

  • Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

    Natasha Chandler, Addleshaw Goddard

  • Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

    Bethany Reid, Squire Patton Boggs (UK) LLP

  • Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

    Chris Wood, Lloyds Banking Group

  • This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

    David Moore, Rodgers and Burton Solicitors

  • You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

    Rachel Ellison, BMTK Commercial and Personal Law

  • “As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

    Caitln Johnson , Trainee Solicitor, Clarion Solicitors

  • The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

    Helen Myles, Health and Safety Executive

  • Really quick response to a last minute request from us!

    Grace Parker, Clarion Solicitors

  • It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

    Audrey McKenzie, Ennova Law

  • Very efficient service from a professional team

    Susan Taljaard – Scott and Co Sheriffs Officers

  • The job gets done with the minimum amount of fuss

    Sarah Tribble, Michelmores Soliciotors

  • It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

    Jagjeet Kaur, Solicitor, Hallmark Solicitors

  • The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

    Lee Ashton, The Linwood Fabric Co

  • I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

    Carolyn Hawkins, Clarkslegal LLP

  • Easy to use and reliable!

    Jeremy Guilfoyle, Amicus Asset Finance.

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • We get updates, even when you are struggling to trace.

    Shelian Craig, Shulmans LLP

  • Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

    Mary Ambrose, Thomson Reuters

  • Easy service and quick response

    Amber Walker, BM Advisory

  • I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

    Fran Sumner, Ashfords LLP

  • We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

    Hannah Cooper, RLS Law

  • Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

    Samantha Poulton, Pinsent Masons LLP

  • Easy to contact and whoever answers in the office take’s responsibility.

    Patrick Beesley, The Guinness Partnership

  • I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

    Jayne Nutt, Greenwoods GRM LLP

  • Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

    David Spence, Clarion Solicitors

  • Quick, efficient, friendly.

    Katie James, Blake Morgan

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

    Will Charlesworth, Cripps LLP

  • “It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

    Ben Lowans, Partner, Addleshaw Goddard LLP

  • I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

    Elina Sfongali, ELS Law Limited t/as ELS Legal

  • Very quick response to initial instruction and prompt service. Statement of service received same day.

    Lauren Pond, Clarke Willmott Solicitors

  • Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

    Bethany Reid, Squire Patton Boggs

  • Very fast and excellent, Emilie was amazing!

    Gabriella Piazza, Solomon Shepherd Solicitors

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Number of people
personally served

Process serving