Professional process serving, investigation & legal support services

Very prompt response and dealt with the instruction urgently within the timescales requested

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Tremark answer the phones promptly unlike other providers

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

You are far and away the best national provider. Thank you for your service.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Very efficient service from a professional team

Very responsive and kept fully appraised

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

User Friendly

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

You have an efficient and reliable service that I can offer to my clients

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Friendly, professional informative staff. Quick responses.

The friendliness of the service as well as being kept up to date promptly.

Easy to use and reliable!

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Great service, love the ‘no find no fee’!

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Efficient and professional

It is a transparent service and the job is done quickly and efficiently.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Very approachable and responsive with quick turnaround times.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Professional and knowledgeable.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Easy to deal with, prompt and clear communication

Easy to contact and provided regular updates. Took an actual interest in the case.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Professional, precise and would definitely use the service again.

Extremely efficient and usually successful in tracing who I need.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I liked the responsiveness and the professionalism

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Efficient and cost effective

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Personal, friendly, always available around the clock to help

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Very happy with service and have recommended to colleagues, Jules is a star!

Very easy to deal with and made the whole process very smooth.

I liked the attention of care of the process server, and the regular updates by Emilie.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Prompt service – I required documents signing urgently and received the documents back very quickly.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Accommodating and quick service – thank you!

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Quick, efficient and professional.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

The service was superb. Rapid. Detailed. Precise.

Prompt and efficient. Always ready to pick up instructions at short notice

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Friendly and helpful staff.

Knowledgeable, to the point and expedient.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

We get updates, even when you are struggling to trace.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Prompt and efficient service

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Excellent email updates. Thorough report and great service all round!

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.