Professional process serving, investigation & legal support services

Very good customer service and very good at keeping us informed

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Efficient and excellent

I liked the responsiveness and the professionalism

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Excellent email updates. Thorough report and great service all round!

The service was superb. Rapid. Detailed. Precise.

Very responsive and kept fully appraised

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

You went the extra mile to help in a difficult case

Simple instruction and straightforward response

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Very efficient

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Professional, timely and quality. Great staff, good service and highly recommended.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

The job gets done with the minimum amount of fuss

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Excellent and professional service! – Nothing to improve – really pleased!

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Very quick and efficient service – thank you!

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Personal, friendly, always available around the clock to help

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Efficient and cost effective

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Very prompt response and dealt with the instruction urgently within the timescales requested

No improvements necessary. Excellent service! Would highly recommend to anyone.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Very Pleased with the service and confidentiality of the progress involved.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

You have an efficient and reliable service that I can offer to my clients

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Prompt and efficient service

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Karl was professional and responsive, and the task was managed efficiently. 

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

You are always efficient, reliable and highly professional.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I like how well we are kept up to date with service attempts

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Easy to contact and whoever answers in the office take’s responsibility.

Accommodating and quick service – thank you!

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Friendly staff who are prompt with responses

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Efficient and professional

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Quick, efficient and no fuss.

I think the service is perfect. Professional, efficient and fast.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Fast and efficient

Very efficient service from a professional team

Very quick turnaround time and efficient. Great client service.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Extremely efficient service.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Very fast and efficient

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Easy to use and reliable!

We are kept up to date. It is rare that I have to chase for news.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Always very prompt turnaround which is extremely important to our clients.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Very happy with service and have recommended to colleagues, Jules is a star!

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Prompt service – I required documents signing urgently and received the documents back very quickly.

Fast, efficient and Tremark did exactly what they said they would.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Tremark are extremely reliable and always deliver on time.