About Us.

Excellent service provided. We liked the speed and the range and breadth of information provided

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Ben Mansell has always ben extremely prompt and great to speak with.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very quick turnaround time and efficient. Great client service.

Reports are clear and concise and can be forwarded straight to our clients

I liked the emails from Emilie, she always very polite and friendly

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Easy to use and reliable!

Extremely efficient and usually successful in tracing who I need.

Karl was professional and responsive, and the task was managed efficiently. 

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Friendly, good updates. efficient, and a cost effective service!

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

The job gets done with the minimum amount of fuss

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

It is a transparent service and the job is done quickly and efficiently.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

We are kept up to date. It is rare that I have to chase for news.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Always very prompt turnaround which is extremely important to our clients.

Very efficient

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Friendly and helpful staff.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Professional, friendly and great service!!

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

You have an efficient and reliable service that I can offer to my clients

Excellent email updates. Thorough report and great service all round!

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

I think the service is perfect. Professional, efficient and fast.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Super quick response and a prompt delivery of service.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

We get updates, even when you are struggling to trace.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Efficient, polite and professional service at a reasonable price.

The friendliness of the service as well as being kept up to date promptly.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Efficient and excellent

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Easy service and quick response

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very quick response to initial instruction and prompt service. Statement of service received same day.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

It was an easy transaction, you just got on with it, and reported back with your findings.

Great service, love the ‘no find no fee’!

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Good value for money – Quick turnaround

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Always reliable even at short notice

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Fast, efficient and Tremark did exactly what they said they would.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Quick, efficient and professional.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Very good customer service and very good at keeping us informed

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Easy to contact and whoever answers in the office take’s responsibility.

Quick, efficient, friendly.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Speed of service was excellent.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

The service was very professional, with regular communication and efficient delivery.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.