About Us
Tremark Associates Ltd is an experienced, knowledgeable, high quality process serving and professional investigation business that delivers a reputable, proven service to a wide range of clients.
Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.
Elizabeth Perris, Squire Patton Boggs
You are far and away the best national provider. Thank you for your service.
James Godden, Clark Mairs LLP
You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.
Rebecca Ford, Shakespeare Martineau LLP
Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.
Danielle Stanley, North Yorkshire Council
I like that one quick email is an instruction and the quick confirmation that they have received the instruction
Julie McMahon, Vanderpump and Sykes Solicitors
“I am confident that when instructing Tremark, they are going to act professionally to get a result.”
Brian Addlestone, Partner, Addlestone Keane Solicitors
The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!
Lee Ashton, The Linwood Fabric Co
Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.
Stephen Thorn, Shoosmiths LLP
Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.
Matthew Perry, Carrick Read Solicitors
Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.
Tremark is overall very professional.
Elaine Owen, Palatine (R&D) Group
Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.
Bethany Reid, Squire Patton Boggs
Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant
David Draisey, Hunters Solicitors
We get updates, even when you are struggling to trace.
Shelian Craig, Shulmans LLP
Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.
Rachael Marsh, Marsden Rawsthorn Solicitors
I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.
Will Charlesworth, Cripps LLP
Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.
Emma Needler, Walker Morris Solicitors
It is extremely convenient to pick up a phone or send an email to discuss or find out information.
Ram Saroop, RDC Solicitors
“Once I have instructed Tremark I can rely on them to get the job without having to chase them for updates.”
Louise Nichol, Partner, Ison Harrison Solicitors
Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.
Samman Sohail Khan, London
I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.
Dominic Jones, DWF
Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.
Mary Ambrose, Thomson Reuters
Very quick and efficient service – thank you!
Lynn McMahon, Halliday Campbell WS
I believe that the service I was provided with was excellent and could not name something to improve on.
Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.
Holly Carmelo, Thackray Williams LLP
Efficient and cost effective
Fraser Tordoff, Simpson Duxbury
The job gets done with the minimum amount of fuss
Sarah Tribble, Michelmores Soliciotors
I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.
Joanna Blakelock, Wilsons LLP
Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.
Kaye Chadwick, Alker Ball Healds Solicitors
“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”
Alison Room, Solicitor, Antony Collins Solicitors LLP
We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.
I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.
Marie Jefford, EMW Law LLP
Friendly, professional informative staff. Quick responses.
Alishia Shaw, Ashfords Solicitors
Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.
Ben Slack, Partner, Clarion Solicitors
Efficient and excellent
Philip Myers, Partner, Freeths LLP
Quick, efficient and professional.
Chelsea Cramer, Foot Ainsty Solicitors
Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.
Tariq Umer, Schofield Sweeney Solicitors
Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work
Jacky Walker, Jordans LLP
You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.
Graeme Weir, Partner, Thackray Williams
Accommodating and quick service – thank you!
Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP
Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.
Chris Wood, Lloyds Banking Group
Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues
Jessica Robinson, Engie
Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.
Andrea Denovellis, McKays Solicitors
‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’
Paul Watson, Solicitor, AST Hampsons
I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.
Scott Nodder, Solicitor, Optima Legal
Prompt and efficient service
Yvonne Thomas, Litigation Executive, Actons Solicitors
Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.
Christine Hunter, Weightmans LLP
Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.
Jo Barnes, LCF Law
Easy to use and reliable!
Jeremy Guilfoyle, Amicus Asset Finance.
Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.
Abbie Hearson, Addleshaw Goddard LLP
We are kept up to date. It is rare that I have to chase for news.
Shelian Craig, Shulmans Solicitors
“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”
Samuel Pedley, Solicitor, MFG Solicitors LLP
Very responsive and kept fully appraised
Adrian Slater, Fraser Brown Solicitors
Very Pleased with the service and confidentiality of the progress involved.
Sabra Farmand, Silver LLP
Karl was professional and responsive, and the task was managed efficiently.
William Friedman, OSEN LLC
Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.
Sarah Ainley, Armada Asset Finance
Speed of service was excellent.
Louise Minshull, Addleshaw Goddard LLP
“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”
Ben Lowans, Partner, Addleshaw Goddard LLP
I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.
Rise Wise, Browne Jacobson
“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”
Stuart Penswick, Solicitor, Forbes Solicitors
I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.
Vicky Loughnane, Shoosmiths LLP
Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.
Estelle Brown, Clarion Solicitors
It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.
Erika Ward, Thackray Williams Solicitors
Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.
Natasha Chandler, Addleshaw Goddard
Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!
Andrew Athineos, Athena Collections
“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”
Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP
Very efficient service from a professional team
Susan Taljaard – Scott and Co Sheriffs Officers
Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.
Very pleased with the service. Will be sure to recommend and use again.
Rachael Pratt, Ison Harrison Limited
Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.
Matthew Foden, Solicitor, Weightmans LLP
Friendly and helpful staff.
Lauren Webb, Bower & Bailey LLP
“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”
James Davison, Solicitor, Addleshaw Goddard LLP
Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.
Stephen Cole, DAC Beachcroft Claims Ltd
The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.
Angela Edmunds, Dean Property Group Limited
It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.
Jagjeet Kaur, Solicitor, Hallmark Solicitors
Reports are clear and concise and can be forwarded straight to our clients
Charlotte Barry, TLT Solicitors
I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.
Amanda Avenell, Wiltshire Solicitors
User Friendly
Andrew Dunkley, Turbervilles Solicitors
Prompt service – I required documents signing urgently and received the documents back very quickly.
Megan Barker, Solicitor, Pryers
Always very prompt turnaround which is extremely important to our clients.
Deborah Nigh, Howes Percival Solicitors
I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.
Emily Wheatley, Optima Legal
Very fast and excellent, Emilie was amazing!
Gabriella Piazza, Solomon Shepherd Solicitors
The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.
Christopher Parsons, Paris Smith
The service was superb. Rapid. Detailed. Precise.
Howard Dapin, Chadwick Lawrence Solicitors
“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”
John Murray, Partner, Ward Hadaway
I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.
Fran Sumner, Ashfords LLP
Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.
Jessica Chadwick, Shoosmiths LLP
Extensive work put into providing accurate and up to date information
Kelly Lipsett, Lloyds Banking Group
Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.
Stuart Love, Friday Legal
Professional, friendly and great service!!
Anna Fort, Prodicus Legal
Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.
Bethany Reid, Associate, Squires Patton Boggs
Very happy with service and have recommended to colleagues, Jules is a star!
Georgina Kenny, Shoosmiths
Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails
Claire Robinson, Addleshaw Goddard
Always reliable even at short notice
Natalie Ingram, Squire Patton Boggs
Extremely efficient and usually successful in tracing who I need.
Hannah Cazaly, Pryers Solicitors
Professional, precise and would definitely use the service again.
Nicola Storr, Lawrence Stephens Solicitors
Easy to contact and whoever answers in the office take’s responsibility.
Patrick Beesley, The Guinness Partnership
I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.
James Hemming, Womble Bond Dickinson
I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report
Victoria Agu, Stone and Stone LLP
Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.
Paul Gibson, Solicitor, Mounteney Solicitors
Comprehensive reports, easy to read and we are kept informed throughout the process.
Tom Wickstead, Martin Kaye LLP
Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.
Jennifer Elphick, TLT Solicitors
The friendliness of the service as well as being kept up to date promptly.
Ryan Wise, Browne Jacobson LLP
Tremark Associates Ltd is an experienced, knowledgeable, high quality process serving and professional investigation business that delivers a reputable, proven service to a wide range of clients.
Established in 1995, Tremark Associates Ltd is an experienced, knowledgeable, high quality process serving and professional investigation business that delivers a reputable, proven service to a wide range of clients.
At Tremark we are proud to be one of the early adopters of the new legal framework and have been granted British Standard status for the provision of investigative services. (BS102000:2018 and ISO9001:2015)
Our main administrative headquarters is in Leeds. We also have manned offices in the City of London and in Leicester. We employ 17 office-based staff and operate using a network of more than 120 specialist field agents offering full national coverage. To work with us, all our agents must demonstrate that they conduct their business in a professional manner and comply with a strict code of conduct. All our agents are members of the Association of British Investigators.
Tremark Associates provide a discreet, cost effective nationwide service. We work in partnership with a large number of local, national and international solicitors as well as many private companies, banks and local authorities, successfully resolving a variety of debt collection, process serving, information gathering and investigation issues.
We are members of:
• The Institute of Paralegals
• R3 – The Association of Business Recovery Professionals
• The Association of British Investigators
• The World Association of Detectives
In 2010, Tremark Managing Director, Mark Hodgson was named ‘Investigator of the Year’ by the National Association of Investigators and Process Servers.
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