About Us.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Ben was extremely professional and helpful and kept us updated

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Efficient and excellent

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

You are always efficient, reliable and highly professional.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

We get updates, even when you are struggling to trace.

Very approachable and responsive with quick turnaround times.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Very fast and excellent, Emilie was amazing!

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Very prompt response and dealt with the instruction urgently within the timescales requested

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

The service was very professional, with regular communication and efficient delivery.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Professional and knowledgeable.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Very Pleased with the service and confidentiality of the progress involved.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Prompt and efficient. Always ready to pick up instructions at short notice

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Quick, efficient and professional.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

You went the extra mile to help in a difficult case

Extensive work put into providing accurate and up to date information

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

The service was superb. Rapid. Detailed. Precise.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

It feels like we are getting personal service from someone senior

Efficient and cost effective

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Easy to contact and whoever answers in the office take’s responsibility.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Efficient and professional

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Always reliable even at short notice

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Reports are clear and concise and can be forwarded straight to our clients

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Professional and efficient service.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Easy to contact and provided regular updates. Took an actual interest in the case.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Easy service and quick response

Very efficient

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Fast, efficient and Tremark did exactly what they said they would.

We are kept up to date. It is rare that I have to chase for news.

Always very prompt turnaround which is extremely important to our clients.

Ben Mansell has always ben extremely prompt and great to speak with.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Prompt and efficient service

Excellent and professional service! – Nothing to improve – really pleased!

Friendly, good updates. efficient, and a cost effective service!

The friendliness of the service as well as being kept up to date promptly.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Accommodating and quick service – thank you!

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Knowledgeable, to the point and expedient.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Great service, love the ‘no find no fee’!

Friendly and helpful staff.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Comprehensive reports, easy to read and we are kept informed throughout the process.

Tremark answer the phones promptly unlike other providers

Tremark are extremely reliable and always deliver on time.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Easy to communicate with and understood our requirements.

Quick, efficient, friendly.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Very quick and efficient service – thank you!