About Us.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Professional and knowledgeable.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Fast and efficient

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Always very prompt turnaround which is extremely important to our clients.

Efficient and professional

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Efficient and cost effective

Friendly, good updates. efficient, and a cost effective service!

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Ben was extremely professional and helpful and kept us updated

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

I think the service is perfect. Professional, efficient and fast.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Tremark are extremely reliable and always deliver on time.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

The friendliness of the service as well as being kept up to date promptly.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Very efficient

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

You went the extra mile to help in a difficult case

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

User Friendly

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

The job gets done with the minimum amount of fuss

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Friendly, professional informative staff. Quick responses.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Professional, timely and quality. Great staff, good service and highly recommended.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Efficient and excellent

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Super quick response and a prompt delivery of service.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Very good customer service and very good at keeping us informed

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Quick, efficient and no fuss.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Prompt service – I required documents signing urgently and received the documents back very quickly.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Very fast and excellent, Emilie was amazing!

Excellent email updates. Thorough report and great service all round!

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Tremark answer the phones promptly unlike other providers

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Easy to contact and whoever answers in the office take’s responsibility.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Very happy with service and have recommended to colleagues, Jules is a star!

Fast and efficient.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Very fluid and straightforward to deal with. Accepted instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Simple instruction and straightforward response

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Personal, friendly, always available around the clock to help

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

The service was really good. Promptness, courtesy, quick, professional

Always reliable even at short notice

Friendly and helpful staff.

Ben Mansell has always ben extremely prompt and great to speak with.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

The service was very professional, with regular communication and efficient delivery.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

We are kept up to date. It is rare that I have to chase for news.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very quick and efficient service – thank you!

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Accommodating and quick service – thank you!