About Us.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

You are far and away the best national provider. Thank you for your service.

Friendly staff who are prompt with responses

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Very quick turnaround time and efficient. Great client service.

Professional, timely and quality. Great staff, good service and highly recommended.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Quick, efficient and professional.

Efficient and cost effective

Simple, straightforward service.

Efficient, polite and professional service at a reasonable price.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Very prompt response and dealt with the instruction urgently within the timescales requested

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Tremark answer the phones promptly unlike other providers

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

It feels like we are getting personal service from someone senior

Very efficient

Ben was extremely professional and helpful and kept us updated

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I think the service is perfect. Professional, efficient and fast.

The service was superb. Rapid. Detailed. Precise.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Efficient and excellent

You went the extra mile to help in a difficult case

Prompt and efficient. Always ready to pick up instructions at short notice

Always very prompt turnaround which is extremely important to our clients.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

We get updates, even when you are struggling to trace.

Professional, friendly and great service!!

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Professional, precise and would definitely use the service again.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Prompt service – I required documents signing urgently and received the documents back very quickly.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

I liked the speed at which documents were served and the excellent customer service.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Knowledgeable, to the point and expedient.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Accommodating and quick service – thank you!

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Extremely efficient and usually successful in tracing who I need.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Always reliable even at short notice

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Super quick response and a prompt delivery of service.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

It is a transparent service and the job is done quickly and efficiently.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

The service was very professional, with regular communication and efficient delivery.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Very good customer service and very good at keeping us informed

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.