About Us.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

You went the extra mile to help in a difficult case

Personal, friendly, always available around the clock to help

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

We are kept up to date. It is rare that I have to chase for news.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Tremark answer the phones promptly unlike other providers

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Simple instruction and straightforward response

It feels like we are getting personal service from someone senior

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Very efficient service from a professional team

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Friendly, professional informative staff. Quick responses.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

No improvements necessary. Excellent service! Would highly recommend to anyone.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Fast and efficient

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Friendly and helpful staff.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Extremely efficient service.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Very responsive and kept fully appraised

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Quick, efficient and professional.

Efficient and excellent

User Friendly

The service was superb. Rapid. Detailed. Precise.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Always reliable even at short notice

We get updates, even when you are struggling to trace.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I think the service is perfect. Professional, efficient and fast.

You couldn’t improve the service we received. Quick and Efficient

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Prompt and efficient service

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Always very prompt turnaround which is extremely important to our clients.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Easy service and quick response

Accommodating and quick service – thank you!

Easy to communicate with and understood our requirements.

I liked the responsiveness and the professionalism

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Prompt and efficient. Always ready to pick up instructions at short notice

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Extensive work put into providing accurate and up to date information

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Efficient and cost effective

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Super quick response and a prompt delivery of service.

Reports are clear and concise and can be forwarded straight to our clients

The service was really good. Promptness, courtesy, quick, professional

Great service, love the ‘no find no fee’!

You have an efficient and reliable service that I can offer to my clients

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Very happy with service and have recommended to colleagues, Jules is a star!

Easy to contact and whoever answers in the office take’s responsibility.

Professional and knowledgeable.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Very good customer service and very good at keeping us informed

Ben Mansell has always ben extremely prompt and great to speak with.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Professional and efficient service.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Tremark are extremely reliable and always deliver on time.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Fast and efficient.

Efficient and professional

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”