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Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Very prompt response and dealt with the instruction urgently within the timescales requested

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Fast and efficient

Extremely efficient and usually successful in tracing who I need.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

You are always efficient, reliable and highly professional.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

I liked the speed at which documents were served and the excellent customer service.

Ben Mansell has always ben extremely prompt and great to speak with.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Very efficient

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I liked the attention of care of the process server, and the regular updates by Emilie.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

It is a transparent service and the job is done quickly and efficiently.

Very easy to deal with and made the whole process very smooth.

Very fast and efficient

Prompt service – I required documents signing urgently and received the documents back very quickly.

Very responsive and kept fully appraised

The service was really good. Promptness, courtesy, quick, professional

It feels like we are getting personal service from someone senior

I liked the responsiveness and the professionalism

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Good value for money – Quick turnaround

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Professional, precise and would definitely use the service again.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Very happy with service and have recommended to colleagues, Jules is a star!

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Super quick response and a prompt delivery of service.

It was an easy transaction, you just got on with it, and reported back with your findings.

You couldn’t improve the service we received. Quick and Efficient

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Easy to communicate with and understood our requirements.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Quick, efficient and professional.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Knowledgeable, to the point and expedient.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Excellent email updates. Thorough report and great service all round!

Very approachable and responsive with quick turnaround times.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Very quick turnaround time and efficient. Great client service.

The service was very professional, with regular communication and efficient delivery.

Tremark answer the phones promptly unlike other providers

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

The service was superb. Rapid. Detailed. Precise.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Prompt and efficient. Always ready to pick up instructions at short notice

Ben kept us up to date and made sure everything ran smoothly.

Efficient, polite and professional service at a reasonable price.

Friendly staff who are prompt with responses

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Friendly and helpful staff.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

I liked the emails from Emilie, she always very polite and friendly

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very quick and efficient service – thank you!

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Prompt and efficient service

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Very efficient service from a professional team

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.