About Us
Tremark Associates Ltd is an experienced, knowledgeable, high quality process serving and professional investigation business that delivers a reputable, proven service to a wide range of clients.
Excellent service provided. We liked the speed and the range and breadth of information provided
Justin Woodgate, Masters Group
I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years
Ben Huggins, The Pensions Regulator
Ben Mansell has always ben extremely prompt and great to speak with.
Sian Leonard, Solicitor, Isadore Goldman
Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.
Amanda Slater, South Yorkshire Pension Authority
“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”
Neil Platts, Managing Director, Sydo IT Services
Very quick turnaround time and efficient. Great client service.
Claire McCormack, TLT LLP
Reports are clear and concise and can be forwarded straight to our clients
Charlotte Barry, TLT Solicitors
I liked the emails from Emilie, she always very polite and friendly
Emma Pringle, Irwin Mitchell
Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.
Matthew Foden, Solicitor, Weightmans LLP
Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.
Jennifer Elphick, TLT Solicitors
Easy to use and reliable!
Jeremy Guilfoyle, Amicus Asset Finance.
Extremely efficient and usually successful in tracing who I need.
Hannah Cazaly, Pryers Solicitors
Karl was professional and responsive, and the task was managed efficiently.
William Friedman, OSEN LLC
“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”
Alison Room, Solicitor, Antony Collins Solicitors LLP
“I am confident that when instructing Tremark, they are going to act professionally to get a result.”
Brian Addlestone, Partner, Addlestone Keane Solicitors
Friendly, good updates. efficient, and a cost effective service!
Bethany Rickerby, RHW Solicitors
Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.
Sarah Ainley, Armada Asset Finance
The job gets done with the minimum amount of fuss
Sarah Tribble, Michelmores Soliciotors
I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.
Lucinda Tideswell, Stockport Metropolitan Borough Council
Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.
Estelle Brown, Clarion Solicitors
Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.
Andrea Denovellis, McKays Solicitors
“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
It is a transparent service and the job is done quickly and efficiently.
Megan Knorr, Baker Tilly
Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.
Mary Ambrose, Thomson Reuters
We are kept up to date. It is rare that I have to chase for news.
Shelian Craig, Shulmans Solicitors
It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.
Erika Ward, Thackray Williams Solicitors
Always very prompt turnaround which is extremely important to our clients.
Deborah Nigh, Howes Percival Solicitors
Very efficient
Chloe Benson, Charles Russell Speechlys
“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”
Carlos Ghauri, Partner, Greenwood Barton
Friendly and helpful staff.
Lauren Webb, Bower & Bailey LLP
Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.
Amie Knighton, Addleshaw Goddard LLP
“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”
Dave Robson, Director, Gaines Robson Insolvency Ltd
Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.
Bethany Reid, Squire Patton Boggs
Professional, friendly and great service!!
Anna Fort, Prodicus Legal
Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.
Samantha Poulton, Pinsent Masons LLP
Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.
Danielle Stanley, North Yorkshire Council
You have an efficient and reliable service that I can offer to my clients
Philip Knapton, Head of Debt Recovery, Addlestone Keane
Excellent email updates. Thorough report and great service all round!
Jessica Chadwick, Shoosmiths LLP
Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.
Paul Gibson, Solicitor, Mounteney Solicitors
I think the service is perfect. Professional, efficient and fast.
Sherlon Hernandez, Sheridans Solicitors
Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration
Matthew O’Callaghan, Ison Harrison Solicitors
“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”
James Davidson, Solicitor, Addleshaw Goddard LLP
Super quick response and a prompt delivery of service.
Jason Morris, Shoosmiths LLP
Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues
Jessica Robinson, Engie
We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.
I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.
Marie Jefford, EMW Law LLP
Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.
Phil Doyle, Blackwater Estates
We get updates, even when you are struggling to trace.
Shelian Craig, Shulmans LLP
I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.
Will Charlesworth, Cripps LLP
Efficient, polite and professional service at a reasonable price.
Benjamin Kerley, Lester Aldridge
The friendliness of the service as well as being kept up to date promptly.
Ryan Wise, Browne Jacobson LLP
Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.
Kate Horley, Clarkson, Wright and Jakes Solicitors
Efficient and excellent
Philip Myers, Partner, Freeths LLP
The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.
Angela Edmunds, Dean Property Group Limited
Easy service and quick response
Amber Walker, BM Advisory
Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.
Emma Needler, Walker Morris Solicitors
“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”
Robert Griffiths, Solicitor, Penningtons Manches LLP
Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional
Julie Moseley, R J Moseley LLP
Very quick response to initial instruction and prompt service. Statement of service received same day.
Lauren Pond, Clarke Willmott Solicitors
The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.
Christopher Parsons, Paris Smith
“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”
Ben Lowans, Partner, Addleshaw Goddard LLP
I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.
Emma Dunnill, Kemp Little
“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”
Beverley Dolan, Financial Controller, Haddow Group
Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.
Bethany Reid, Associate, Squires Patton Boggs
Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant
David Draisey, Hunters Solicitors
Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.
Roshan Khan, Shanahans-Law
Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.
Natasha Chandler, Addleshaw Goddard
It was an easy transaction, you just got on with it, and reported back with your findings.
Sasha Watson, LSS Waste Management
Great service, love the ‘no find no fee’!
Polly Atkins, Paralegal, Fladgate LLP
Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.
Ryan Fuller, STA International
Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.
Azmina Fozdar, Trowers & Hamlins
Good value for money – Quick turnaround
Hannah Starling, Blake Turner
Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.
Stephen Cole, DAC Beachcroft Claims Ltd
Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.
Mairead McErlean, Debenhams Ottaway
Always reliable even at short notice
Natalie Ingram, Squire Patton Boggs
I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.
Emily Wheatley, Optima Legal
Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.
Julian de Couter, Brackley
“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”
John Murray, Partner, Ward Hadaway
I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.
Claire Towler, Venner Shipley LLP
Fast, efficient and Tremark did exactly what they said they would.
Lindsay Felstead, Clarke Willmott
Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.
Jo Barnes, LCF Law
Quick, efficient and professional.
Chelsea Cramer, Foot Ainsty Solicitors
Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.
George Denton, Browne Jacobson
The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.
Ryan Wise, Browne Jacobson LLP
Very good customer service and very good at keeping us informed
Alison Groves, PCR London LLP
You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.
Rebecca Ford, Shakespeare Martineau LLP
I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.
Kathryn Conifer, DTM Legal
The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.
Patrick Beesley, The Guinness Partnership
Easy to contact and whoever answers in the office take’s responsibility.
Patrick Beesley, The Guinness Partnership
Quick, efficient, friendly.
Katie James, Blake Morgan
Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.
Rachel Donaldson, Advocate, AFR Advocates
Speed of service was excellent.
Louise Minshull, Addleshaw Goddard LLP
“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”
Samuel Pedley, Solicitor, MFG Solicitors LLP
I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely
Marie Louise O Hanrahan, DWF LLP
I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.
Jayne Nutt, Greenwoods GRM LLP
The service was very professional, with regular communication and efficient delivery.
Rhianna Eden, Squire Patton Boggs (UK) LLP
You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.
Rachel Ellison, BMTK Commercial and Personal Law
Tremark Associates Ltd is an experienced, knowledgeable, high quality process serving and professional investigation business that delivers a reputable, proven service to a wide range of clients.
Established in 1995, Tremark Associates Ltd is an experienced, knowledgeable, high quality process serving and professional investigation business that delivers a reputable, proven service to a wide range of clients.
At Tremark we are proud to be one of the early adopters of the new legal framework and have been granted British Standard status for the provision of investigative services. (BS102000:2013 and ISO9001:2008)
Our main administrative headquarters is in Leeds. We also have manned offices in the City of London and on Jersey in the Channel Islands. We employ more than 28 office-based staff and operate using a network of more than 80 specialist field agents offering full national coverage. To work with us, all our agents must demonstrate that they conduct their business in a professional manner and comply with a strict code of conduct. All our agents are members of the Association of British Investigators.
Tremark Associates provide a discreet, cost effective nationwide service. We work in partnership with a large number of local, national and international solicitors as well as many private companies, banks and local authorities, successfully resolving a variety of debt collection, process serving, information gathering and investigation issues.
We are members of:
• The Institute of Paralegals
• R3 – The Association of Business Recovery Professionals
• The Association of British Investigators
• The World Association of Detectives
In 2010, Tremark Managing Director, Mark Hodgson was named ‘Investigator of the Year’ by the National Association of Investigators and Process Servers.
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