About Us.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

The friendliness of the service as well as being kept up to date promptly.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Great service, love the ‘no find no fee’!

Always reliable even at short notice

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Excellent and professional service! – Nothing to improve – really pleased!

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Professional, timely and quality. Great staff, good service and highly recommended.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Quick, efficient, friendly.

Quick, efficient and no fuss.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Ben was extremely professional and helpful and kept us updated

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Ben kept us up to date and made sure everything ran smoothly.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

I liked the emails from Emilie, she always very polite and friendly

Tremark are extremely reliable and always deliver on time.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Efficient and excellent

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Fast, efficient and Tremark did exactly what they said they would.

Extensive work put into providing accurate and up to date information

I liked the responsiveness and the professionalism

Good value for money – Quick turnaround

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

The service was very professional, with regular communication and efficient delivery.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Very approachable and responsive with quick turnaround times.

Easy service and quick response

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Extremely efficient service.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Excellent email updates. Thorough report and great service all round!

You are always efficient, reliable and highly professional.

Prompt and efficient service

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

The service was superb. Rapid. Detailed. Precise.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very prompt and i received the information almost immediately

You are far and away the best national provider. Thank you for your service.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Personal, friendly, always available around the clock to help

Accommodating and quick service – thank you!

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Very good customer service and very good at keeping us informed

It was an easy transaction, you just got on with it, and reported back with your findings.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Friendly, good updates. efficient, and a cost effective service!

Easy to use and reliable!

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Very quick response to initial instruction and prompt service. Statement of service received same day.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Very good value for money

Prompt service – I required documents signing urgently and received the documents back very quickly.

Very easy to deal with and made the whole process very smooth.

You are always friendly and efficient. There is never any delay in carrying out our instructions

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!