About Us.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Knowledgeable, to the point and expedient.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Professional, friendly and great service!!

The job gets done with the minimum amount of fuss

Very Pleased with the service and confidentiality of the progress involved.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Easy to use and reliable!

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

It feels like we are getting personal service from someone senior

Very prompt response and dealt with the instruction urgently within the timescales requested

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Prompt service – I required documents signing urgently and received the documents back very quickly.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Very fast and efficient

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Reports are clear and concise and can be forwarded straight to our clients

Prompt and efficient service

I liked the emails from Emilie, she always very polite and friendly

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Efficient and cost effective

Fast, efficient and Tremark did exactly what they said they would.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Easy to contact and provided regular updates. Took an actual interest in the case.

Easy to deal with, prompt and clear communication

You are far and away the best national provider. Thank you for your service.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Professional and efficient service.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Easy service and quick response

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Easy to contact and whoever answers in the office take’s responsibility.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

We get updates, even when you are struggling to trace.

Friendly, professional informative staff. Quick responses.

We are kept up to date. It is rare that I have to chase for news.

It was an easy transaction, you just got on with it, and reported back with your findings.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Super quick response and a prompt delivery of service.

Easy to communicate with and understood our requirements.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very efficient

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Very quick turnaround time and efficient. Great client service.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Professional, precise and would definitely use the service again.

Personal, friendly, always available around the clock to help

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Friendly and efficient approach to from initial instruction to completion.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Simple instruction and straightforward response

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

User Friendly

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

The service was really good. Promptness, courtesy, quick, professional

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

You are always efficient, reliable and highly professional.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Extensive work put into providing accurate and up to date information

The friendliness of the service as well as being kept up to date promptly.

Very prompt and i received the information almost immediately

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Efficient and professional

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Friendly staff who are prompt with responses

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Extremely efficient service.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.