About Us.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Very good customer service and very good at keeping us informed

Ben kept us up to date and made sure everything ran smoothly.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Very efficient service from a professional team

Reports are clear and concise and can be forwarded straight to our clients

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

Very Pleased with the service and confidentiality of the progress involved.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Tremark answer the phones promptly unlike other providers

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Excellent and professional service! – Nothing to improve – really pleased!

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Quick, efficient and professional.

Easy to deal with, prompt and clear communication

The service was superb. Rapid. Detailed. Precise.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

I liked the emails from Emilie, she always very polite and friendly

Personal, friendly, always available around the clock to help

Great service, love the ‘no find no fee’!

Easy service and quick response

Simple instruction and straightforward response

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Very fast and excellent, Emilie was amazing!

You couldn’t improve the service we received. Quick and Efficient

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Easy to use and reliable!

We get updates, even when you are struggling to trace.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Always reliable even at short notice

It was an easy transaction, you just got on with it, and reported back with your findings.

Excellent service provided. We liked the speed and the range and breadth of information provided

Friendly staff who are prompt with responses

We are kept up to date. It is rare that I have to chase for news.

I think the service is perfect. Professional, efficient and fast.

Quick and easy. Very prompt service with no issues.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Efficient and excellent

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

Very good value for money

Easy to contact and whoever answers in the office take’s responsibility.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Very fast and efficient

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Efficient and cost effective

Friendly and helpful staff.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very prompt response and dealt with the instruction urgently within the timescales requested

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Easy to contact and provided regular updates. Took an actual interest in the case.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

The job gets done with the minimum amount of fuss

Good value for money – Quick turnaround

Fast and efficient.

The friendliness of the service as well as being kept up to date promptly.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Very quick and efficient service – thank you!

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Efficient and professional

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.