About Us.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

You are far and away the best national provider. Thank you for your service.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

We get updates, even when you are struggling to trace.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Very quick and efficient service – thank you!

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Efficient and cost effective

The job gets done with the minimum amount of fuss

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Friendly, professional informative staff. Quick responses.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Efficient and excellent

Quick, efficient and professional.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Accommodating and quick service – thank you!

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Prompt and efficient service

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Easy to use and reliable!

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

We are kept up to date. It is rare that I have to chase for news.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very responsive and kept fully appraised

Very Pleased with the service and confidentiality of the progress involved.

Karl was professional and responsive, and the task was managed efficiently. 

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Speed of service was excellent.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Very efficient service from a professional team

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Friendly and helpful staff.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Reports are clear and concise and can be forwarded straight to our clients

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

User Friendly

Prompt service – I required documents signing urgently and received the documents back very quickly.

Always very prompt turnaround which is extremely important to our clients.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Very fast and excellent, Emilie was amazing!

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

The service was superb. Rapid. Detailed. Precise.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Extensive work put into providing accurate and up to date information

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Professional, friendly and great service!!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very happy with service and have recommended to colleagues, Jules is a star!

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Always reliable even at short notice

Extremely efficient and usually successful in tracing who I need.

Professional, precise and would definitely use the service again.

Easy to contact and whoever answers in the office take’s responsibility.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

The friendliness of the service as well as being kept up to date promptly.