In the fast-paced world we live in, it’s not uncommon for cherished friendships to fade away due to various circumstances. However, sometimes fate intervenes, and with a little help from modern technology and people tracing experts, those lost connections can be rekindled. Such was the case for an individual we shall refer to as Hans, from Austria who, after many years, successfully located a dear friend from the UK, thanks to the efforts of Tremark.
A Forgotten Friendship
Back in the early 1990s, Hans crossed paths with an individual we shall refer to as Hannah, a vibrant and adventurous woman from the UK who was over in Austria as part of the Erasmus student interchange programme. They became fast friends while attending the same university in the beautiful baroque city of Linz. They shared laughter, experiences, and the joys of young university life. For Hannah, it was an opportunity to enhance her German language skills while immersing herself in the rich cultural tapestry of Austria.
The friendship continued post-uni years whilst Hannah settled into life as a teacher in Linz’ secondary schools. However, by the end of the 1990s, life’s inevitable changes took hold. Hannah moved on, embarking on her own journey, eventually marrying, and settling into a new chapter of her life. Unfortunately, the passage of time and the lack of consistent communication caused their friendship to slowly fade away. Yet, memories of the shared laughter and camaraderie remained firmly etched in Han’s heart.
The Search Begins
Recently, Hans found himself reminiscing about the cherished moments he had spent with his British friend. Fuelled by a desire to reconnect and rekindle their friendship, he sought the assistance of us here at Tremark, knowing our expertise in people tracing. With access to various untapped resources and our years of experience, our People Tracers were determined to bridge the gap between these two long-lost friends.
The Investigation Unfolds
Tremark’s dedicated team embarked on a thorough and meticulous search for the elusive friend. Utilising their vast network of contacts and state-of-the-art technology, they combed through an extensive database, tirelessly sifting through information and records to find a trace of Hannah’s whereabouts.
After extensive research and inquiries, Tremark successfully located Hannah and reached out to her with a heartfelt letter. Delivered with care and sensitivity, the letter conveyed Han’s desire to reconnect and provided reassurances regarding his intentions and Tremark’s commitment to protect her data. Touched by the genuine gesture and overwhelmed with nostalgia, Hannah agreed to the proposition, authorising Tremark to share her email address with her long-lost friend.
Remaining Data Compliant
It would be prudent to note here that this case was diligently handled in accordance with data protection law. When Tremark took on the case, we explained to Hans that Hannah’s personal data and privacy was paramount. However, we agreed to process Hannah’s personal data as the controller relying on legitimate interest in finding her – this would be the only lawful reasoning that we could depend upon to process Hannah’s data without her consent. Data protection law requires controllers to introduce protection and safety measures against any potential harm that could be caused in the processing of someone’s personal data. So, in situations like this, it was imperative that we first obtained Hannah’s consent to share her personal data, such as her contact details, before providing any information to Hans. Hans was also made aware that if Hannah’s consent was not forthcoming, that would be an end of the matter. Hans understood Tremark’s duty to remain compliant; we were able to act to the client’s satisfaction whilst at the same time protecting Hannah’s privacy.
A Joyful Reunion
With the contact information in hand, Hans and Hannah embarked on a new chapter of their friendship. The exchange of emails brought back memories of their shared experiences, reigniting the bond that had been dormant for so many years. In an era where technology effortlessly bridges vast distances, the power of genuine connections prevails.
The story of Hans and Hannah serves as a testament to the power of determination and the invaluable role played by people tracing investigations: a long-lost friendship has been reignited, bringing joy and happiness to the lives of those involved.
In a world that often pulls us in different directions, it’s heartwarming to see that true connections can withstand the test of time. The story of this reunited friendship reminds us to cherish the bonds we form and to make the effort to reconnect with those who have had a profound impact on our lives. After all, it’s never too late to rediscover the warmth and joy of a friendship thought to be lost forever.
Note: Our current process uses best practice and our interpretation of the Data Protection Act 2018. We await with great anticipation The Association of British Investigators (ABI) Code of Conduct, which is currently been considered by the Information Commissioners Office (ICO). We hope the expected guidance will offer some clarity on such situations, where a professional investigator is instructed by a private individual. We believe it is essential that only competent investigators are able to carry our such work to ensure that personal data and members of the public are carefully and diligently protected, whilst enabling individuals to employ the services of a professional to undertake such tasks.