Absconder Tracing.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Excellent service provided. We liked the speed and the range and breadth of information provided

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

We get updates, even when you are struggling to trace.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Friendly, professional informative staff. Quick responses.

Professional and efficient service.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Excellent and professional service! – Nothing to improve – really pleased!

I liked the responsiveness and the professionalism

The service was really good. Promptness, courtesy, quick, professional

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I liked the speed at which documents were served and the excellent customer service.

You went the extra mile to help in a difficult case

Efficient, polite and professional service at a reasonable price.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Very Pleased with the service and confidentiality of the progress involved.

Quick, efficient and professional.

Great service, love the ‘no find no fee’!

Easy service and quick response

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Extensive work put into providing accurate and up to date information

Excellent email updates. Thorough report and great service all round!

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

It feels like we are getting personal service from someone senior

You have an efficient and reliable service that I can offer to my clients

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Ben kept us up to date and made sure everything ran smoothly.

Knowledgeable, to the point and expedient.

Accommodating and quick service – thank you!

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Very easy to deal with and made the whole process very smooth.

You are far and away the best national provider. Thank you for your service.

I think the service is perfect. Professional, efficient and fast.

Very efficient

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

User Friendly

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Karl was professional and responsive, and the task was managed efficiently. 

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Always reliable even at short notice

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Personal, friendly, always available around the clock to help

Very prompt and i received the information almost immediately

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

You are always efficient, reliable and highly professional.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Very quick turnaround time and efficient. Great client service.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Very fast and efficient

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

The friendliness of the service as well as being kept up to date promptly.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Fast, efficient and Tremark did exactly what they said they would.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very approachable and responsive with quick turnaround times.