Absconder Tracing.

Very Pleased with the service and confidentiality of the progress involved.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

User Friendly

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

I liked the responsiveness and the professionalism

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

You went the extra mile to help in a difficult case

Always reliable even at short notice

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Fast and efficient

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

We are kept up to date. It is rare that I have to chase for news.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Reports are clear and concise and can be forwarded straight to our clients

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Easy to contact and provided regular updates. Took an actual interest in the case.

Accommodating and quick service – thank you!

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Very good customer service and very good at keeping us informed

Tremark are extremely reliable and always deliver on time.

I like how well we are kept up to date with service attempts

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Easy to communicate with and understood our requirements.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Easy service and quick response

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Fast, efficient and Tremark did exactly what they said they would.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Very efficient service from a professional team

Ben Mansell has always ben extremely prompt and great to speak with.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Prompt and efficient. Always ready to pick up instructions at short notice

The service was really good. Promptness, courtesy, quick, professional

The job gets done with the minimum amount of fuss

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Karl was professional and responsive, and the task was managed efficiently. 

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Efficient and professional

Efficient, polite and professional service at a reasonable price.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Efficient and excellent

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Ben was extremely professional and helpful and kept us updated

Quick, efficient and no fuss.

Extensive work put into providing accurate and up to date information

Efficient and cost effective

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

I think the service is perfect. Professional, efficient and fast.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Kept up to date throughout and email communication is quick

Great service, love the ‘no find no fee’!

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

The service was superb. Rapid. Detailed. Precise.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Excellent and professional service! – Nothing to improve – really pleased!

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

You are always efficient, reliable and highly professional.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Professional and knowledgeable.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Super quick response and a prompt delivery of service.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Quick, efficient and professional.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.