Absconder Tracing.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Prompt and efficient service

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

The service was very professional, with regular communication and efficient delivery.

User Friendly

Friendly staff who are prompt with responses

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Easy service and quick response

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Fast and efficient.

You are always efficient, reliable and highly professional.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

You have an efficient and reliable service that I can offer to my clients

Professional, timely and quality. Great staff, good service and highly recommended.

Very Pleased with the service and confidentiality of the progress involved.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Friendly, professional informative staff. Quick responses.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

The service was really good. Promptness, courtesy, quick, professional

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

I liked the responsiveness and the professionalism

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Super quick response and a prompt delivery of service.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Quick, efficient and professional.

The job gets done with the minimum amount of fuss

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Simple instruction and straightforward response

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Good value for money – Quick turnaround

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Always very prompt turnaround which is extremely important to our clients.

Simple, straightforward service.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

It feels like we are getting personal service from someone senior

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Professional and knowledgeable.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very prompt response and dealt with the instruction urgently within the timescales requested

Very good customer service and very good at keeping us informed

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Professional, friendly and great service!!

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Ben was extremely professional and helpful and kept us updated

Great service, love the ‘no find no fee’!

Extensive work put into providing accurate and up to date information

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Very efficient

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Accommodating and quick service – thank you!

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Extremely efficient service.

Very happy with service and have recommended to colleagues, Jules is a star!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Fast and efficient

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

The friendliness of the service as well as being kept up to date promptly.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Always reliable even at short notice

Excellent and professional service! – Nothing to improve – really pleased!

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Knowledgeable, to the point and expedient.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Excellent email updates. Thorough report and great service all round!

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Professional and efficient service.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.