Absconder Tracing.

Very happy with service and have recommended to colleagues, Jules is a star!

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Very prompt and i received the information almost immediately

Very quick turnaround time and efficient. Great client service.

I liked the emails from Emilie, she always very polite and friendly

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Very fast and efficient

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Ben was extremely professional and helpful and kept us updated

Good value for money – Quick turnaround

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Great service, love the ‘no find no fee’!

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Simple instruction and straightforward response

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Extremely efficient service.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Very efficient service from a professional team

The service was very professional, with regular communication and efficient delivery.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

We are kept up to date. It is rare that I have to chase for news.

Efficient and excellent

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

It was an easy transaction, you just got on with it, and reported back with your findings.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Accommodating and quick service – thank you!

The job gets done with the minimum amount of fuss

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

I liked the responsiveness and the professionalism

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Very responsive and kept fully appraised

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Easy service and quick response

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Quick, efficient, friendly.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Quick and easy. Very prompt service with no issues.

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

Very good value for money

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Friendly staff who are prompt with responses

Super quick response and a prompt delivery of service.

Personal, friendly, always available around the clock to help

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Ben kept us up to date and made sure everything ran smoothly.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Prompt and efficient service

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Very good customer service and very good at keeping us informed

Karl was professional and responsive, and the task was managed efficiently. 

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Easy to contact and whoever answers in the office take’s responsibility.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

It feels like we are getting personal service from someone senior

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Ben Mansell has always ben extremely prompt and great to speak with.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

I liked the attention of care of the process server, and the regular updates by Emilie.