Absconder Tracing.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

You are always efficient, reliable and highly professional.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

It was an easy transaction, you just got on with it, and reported back with your findings.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Ben kept us up to date and made sure everything ran smoothly.

Easy to deal with, prompt and clear communication

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Prompt service – I required documents signing urgently and received the documents back very quickly.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

The friendliness of the service as well as being kept up to date promptly.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Fast and efficient

Friendly, good updates. efficient, and a cost effective service!

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Quick and easy. Very prompt service with no issues.

Very fast and efficient

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Friendly and helpful staff.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Always reliable even at short notice

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

We are kept up to date. It is rare that I have to chase for news.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Professional, timely and quality. Great staff, good service and highly recommended.

Easy to contact and provided regular updates. Took an actual interest in the case.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Efficient and professional

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Ben was extremely professional and helpful and kept us updated

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Easy to communicate with and understood our requirements.

You have an efficient and reliable service that I can offer to my clients

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Easy service and quick response

Efficient and cost effective

Very good customer service and very good at keeping us informed

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Simple, straightforward service.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Friendly and efficient approach to from initial instruction to completion.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Tremark answer the phones promptly unlike other providers

It feels like we are getting personal service from someone senior

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Quick, efficient and no fuss.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Really quick response to a last minute request from us!

Great service, love the ‘no find no fee’!

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Speed of service was excellent.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Personal, friendly, always available around the clock to help

Accommodating and quick service – thank you!

Very fast and excellent, Emilie was amazing!

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Comprehensive reports, easy to read and we are kept informed throughout the process.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Very efficient

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

We get updates, even when you are struggling to trace.