Absconder Tracing.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Very Pleased with the service and confidentiality of the progress involved.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

The friendliness of the service as well as being kept up to date promptly.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very efficient service from a professional team

I liked the speed at which documents were served and the excellent customer service.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Very prompt and i received the information almost immediately

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

It is a transparent service and the job is done quickly and efficiently.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Efficient, polite and professional service at a reasonable price.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

I liked the responsiveness and the professionalism

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Very easy to deal with and made the whole process very smooth.

Very fast and efficient

Easy to contact and provided regular updates. Took an actual interest in the case.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I liked the attention of care of the process server, and the regular updates by Emilie.

It feels like we are getting personal service from someone senior

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Very prompt response and dealt with the instruction urgently within the timescales requested

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Kept up to date throughout and email communication is quick

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

The service was very professional, with regular communication and efficient delivery.

Personal, friendly, always available around the clock to help

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Very quick and efficient service – thank you!

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very happy with service and have recommended to colleagues, Jules is a star!

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

I liked the emails from Emilie, she always very polite and friendly

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Efficient and excellent

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Friendly and helpful staff.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Really quick response to a last minute request from us!

Very quick response to initial instruction and prompt service. Statement of service received same day.

The service was really good. Promptness, courtesy, quick, professional

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Easy service and quick response

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Simple instruction and straightforward response

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Speed of service was excellent.