Absconder Tracing.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Always reliable even at short notice

Very responsive and kept fully appraised

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Prompt and efficient. Always ready to pick up instructions at short notice

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Friendly and helpful staff.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very fast and efficient

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Extremely efficient service.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Prompt and efficient service

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Easy to contact and whoever answers in the office take’s responsibility.

Fast and efficient

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I liked the emails from Emilie, she always very polite and friendly

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Easy to deal with, prompt and clear communication

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Efficient and excellent

Really quick response to a last minute request from us!

You are far and away the best national provider. Thank you for your service.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

The job gets done with the minimum amount of fuss

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Very easy to deal with and made the whole process very smooth.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Quick, efficient and professional.

The service was superb. Rapid. Detailed. Precise.

Professional, precise and would definitely use the service again.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

You are always efficient, reliable and highly professional.

Always very prompt turnaround which is extremely important to our clients.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Fast and efficient.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Very happy with service and have recommended to colleagues, Jules is a star!

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Super quick response and a prompt delivery of service.

Easy to communicate with and understood our requirements.

Excellent and professional service! – Nothing to improve – really pleased!

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Kept up to date throughout and email communication is quick

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Very quick response to initial instruction and prompt service. Statement of service received same day.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Very quick turnaround time and efficient. Great client service.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Ben Mansell has always ben extremely prompt and great to speak with.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Tremark are extremely reliable and always deliver on time.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Efficient and cost effective

Reports are clear and concise and can be forwarded straight to our clients

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.