Accident and Locus Investigations.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Professional, precise and would definitely use the service again.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Fast and efficient

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Friendly, good updates. efficient, and a cost effective service!

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

It feels like we are getting personal service from someone senior

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Speed of service was excellent.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Prompt and efficient service

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Tremark answer the phones promptly unlike other providers

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Easy to use and reliable!

We get updates, even when you are struggling to trace.

Really quick response to a last minute request from us!

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Great service, love the ‘no find no fee’!

Very prompt response and dealt with the instruction urgently within the timescales requested

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Extremely efficient and usually successful in tracing who I need.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

You are far and away the best national provider. Thank you for your service.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Easy to contact and provided regular updates. Took an actual interest in the case.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Comprehensive reports, easy to read and we are kept informed throughout the process.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

The service was really good. Promptness, courtesy, quick, professional

Friendly staff who are prompt with responses

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Efficient and excellent

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Very Pleased with the service and confidentiality of the progress involved.

Accommodating and quick service – thank you!

Very good value for money

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Efficient and cost effective

Simple, straightforward service.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

The friendliness of the service as well as being kept up to date promptly.

Super quick response and a prompt delivery of service.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Very prompt and i received the information almost immediately

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Always reliable even at short notice

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Easy to deal with, prompt and clear communication

Reports are clear and concise and can be forwarded straight to our clients

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.