Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.
Eleanor Paton, NHS Scotland
“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”
Samuel Pedley, Solicitor, MFG Solicitors LLP
Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.
Amanda Slater, South Yorkshire Pension Authority
You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.
Graeme Weir, Partner, Thackray Williams
Efficient and professional
Jane Coffey, Keith Park Solicitors
Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.
Roisin Kavanagh, Thackray Williams
Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.
Jessica Chadwick, Shoosmiths LLP
Professional, precise and would definitely use the service again.
Nicola Storr, Lawrence Stephens Solicitors
Fast and efficient
Fiona Matthew, Solicitor, KD Law
“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”
Robert Griffiths, Solicitor, Penningtons Manches LLP
We get updates, even when you are struggling to trace.
Shelian Craig, Shulmans LLP
Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.
Andrea Denovellis, McKays Solicitors
Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.
Martin Ochs, Hamlins LLP
The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.
Ryan Wise, Browne Jacobson
I liked the emails from Emilie, she always very polite and friendly
Emma Pringle, Irwin Mitchell
Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work
Jacky Walker, Jordans LLP
I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.
Carolyn Hawkins, Clarkslegal LLP
Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.
Sarah Willett, Edmondson Hall
Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues
Jessica Robinson, Engie
Friendly, good updates. efficient, and a cost effective service!
Bethany Rickerby, RHW Solicitors
I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.
Emma Dunnill, Kemp Little
“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”
James Davison, Solicitor, Addleshaw Goddard LLP
“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”
Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.
Phil Doyle, Blackwater Estates
Easy to contact and whoever answers in the office take’s responsibility.
Patrick Beesley, The Guinness Partnership
Professional, friendly and great service!!
Anna Fort, Prodicus Legal
“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”
Caitln Johnson , Trainee Solicitor, Clarion Solicitors
The friendliness of the service as well as being kept up to date promptly.
Ryan Wise, Browne Jacobson LLP
No improvements necessary. Excellent service! Would highly recommend to anyone.
Jessica Chadwick, Shoosmiths.
Very fast and efficient
Laura Simpson, Solicitor, Pryers Solicitors
Quick and easy. Very prompt service with no issues.
Ben Kerley, LA-Law
Great service, love the ‘no find no fee’!
Polly Atkins, Paralegal, Fladgate LLP
Very prompt and i received the information almost immediately
Nazmeera Mahomed, Engie
The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.
Angela Edmunds, Dean Property Group Limited
“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”
James Davidson, Solicitor, Addleshaw Goddard LLP
Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.
Rachael Marsh, Marsden Rawsthorn Solicitors
We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.
Gillian Merton, The Guinness Partnership
“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”
Dave Robson, Director, Gaines Robson Insolvency Ltd
Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.
Amie Knighton, Addleshaw Goddard LLP
I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.
Claire Towler, Venner Shipley LLP
I liked the attention of care of the process server, and the regular updates by Emilie.
Hershil Patel, Kapour Solicitors
“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”
John Alderton, Partner, Squire Patton Boggs
Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.
Emma Needler, Walker Morris Solicitors
Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.
Rachel Donaldson, Advocate, AFR Advocates
Super quick response and a prompt delivery of service.
Jason Morris, Shoosmiths LLP
Extremely efficient and usually successful in tracing who I need.
Hannah Cazaly, Pryers Solicitors
Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.
Georgina Kenny, Shoosmiths LLP
The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.
Angela Edmunds, Dean Property Group
You couldn’t improve the service we received. Quick and Efficient
Carol Bibby, Boys and Maughan Solicitors
Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.
Mairead McErlean, Debenhams Ottaway
Knowledgeable, to the point and expedient.
William Bainbridge, RBL-Law
The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.
Ryan Wise, Browne Jacobson LLP
You are far and away the best national provider. Thank you for your service.
James Godden, Clark Mairs LLP
Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!
You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient
Kirstine MacRae, BTO Solicitors LLP
Quick, efficient and professional.
Chelsea Cramer, Foot Ainsty Solicitors
Fast, efficient and Tremark did exactly what they said they would.
Lindsay Felstead, Clarke Willmott
We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.
Henna Khan, Yorkshire Housing
Easy to deal with, prompt and clear communication
Adam Carbis, Blake Morgan
It is a transparent service and the job is done quickly and efficiently.
Megan Knorr, Baker Tilly
‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’
Paul Watson, Solicitor, AST Hampsons
“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”
James Davison, Solicitor, Addleshaw Goddard LLP
Professional and knowledgeable.
Oliver Spence, Actons Solicitors
I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).
Sara Thompson, LAS Solicitors
The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.
Christopher Parsons, Paris Smith
Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.
Chris Deeley, Royds Withy King
When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.
Lindsay Abley, RPC Solicitors
Efficient and excellent
Philip Myers, Partner, Freeths LLP
It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.
Audrey McKenzie, Ennova Law
Very Pleased with the service and confidentiality of the progress involved.
Sabra Farmand, Silver LLP
The service was superb. Rapid. Detailed. Precise.
Howard Dapin, Chadwick Lawrence Solicitors
Extremely efficient service.
Adrian Slater, Fraser Brown Solicitors
Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.
Matthew Foden, Solicitor, Weightmans LLP
Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant
David Draisey, Hunters Solicitors
“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”
Ashley Jacques, Solicitor, DWF LLP
“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”
Donna Briggs, Private Individual
Karl was professional and responsive, and the task was managed efficiently.
William Friedman, OSEN LLC
Kept up to date throughout and email communication is quick
Rosie Harvey, Cripps Pemberton Greenish
I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use
Sarah Ruddy, THINCATS
I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.
Nina Oakley, Kidwells Law Solicitors Ltd
Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.
Estelle Brown, Clarion Solicitors
Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.
Tremark is overall very professional.
Elaine Owen, Palatine (R&D) Group
Prompt and efficient. Always ready to pick up instructions at short notice
Emma Salvatore, Senior Associate, Trowers and Hamlins
Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.
Amanda Slater, South Yorkshire Pensions Authority
I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.
Elina Sfongali, ELS Law Limited t/as ELS Legal
I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.
Janine Alpuche, Alpuche Law
You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.
Rebecca Ford, Shakespeare Martineau LLP
I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.
Emily Wheatley, Optima Legal
Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails
Claire Robinson, Addleshaw Goddard
“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”
“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
You went the extra mile to help in a difficult case
Peter Mason, Director, Mood Developments
I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.
Lucinda Tideswell, Stockport Metropolitan Borough Council
Simple, straightforward service.
Hannah Blood, Walker Morris LLP
Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.
Chris Wood, Lloyds Banking Group
The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.
Patrick Beesley, The Guinness Partnership
Good value for money – Quick turnaround
Hannah Starling, Blake Turner
Your Accident and Locus Investigation Partners
Road traffic accidents are not always what they seem. It takes a lot of experience and skill to accurately assess an accident site and deduce exactly what’s happened.
Tremark Associates has more than 20 years of experience in the field of forensic accident investigation. Working on behalf of insurance companies and solicitors across the UK – providing comprehensive accident investigation services.
What’s Included with Our Independent Accident Investigations?
We will undertake locus visits and make detailed examinations of the scene of the accident. As part of a collision investigation, we will:
Take witness statements
Draw up detailed and accurate plans of the scene. (include all hazards, road traffic signs and markings)
At the end of the locus visit the specialist accident investigators will prepare a detailed and comprehensive report for you. This will include high-resolution photographs from all angles together with clear statements.
Investigating Suspicious Accidents
If there is any reason to believe that an accident has been staged or there is anything suspicious about the circumstances of the incident, you will be notified immediately. If this is the case, you will be provided with detailed information to back up our claims in our evidence statement.
When you hire Tremark Associates to undertake a road traffic investigation you will benefit from our knowledge and experience. Our accident investigators can help you uncover what really happened – and why.
If you would like more information about our accident and locus investigation services, please contact us today.