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You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.
Elizabeth Cape, Addleshaw Goddard
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“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”
Steve Thomas, Lawyer and Mediator, Excello Law
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Ben Mansell has always ben extremely prompt and great to speak with.
Sian Leonard, Solicitor, Isadore Goldman
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Very fast and excellent, Emilie was amazing!
Gabriella Piazza, Solomon Shepherd Solicitors
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Good value for money – Quick turnaround
Hannah Starling, Blake Turner
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Knowledgeable, to the point and expedient.
William Bainbridge, RBL-Law
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I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.
Will Charlesworth, Cripps LLP
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Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.
Vandna Sharma, Buckles Law
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You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.
Judith Fitzpatrick, RDC Solicitors
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I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report
Victoria Agu, Stone and Stone LLP
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“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”
Samuel Pedley, Solicitor, MFG Solicitors LLP
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We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.
Henna Khan, Yorkshire Housing
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Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.
Stephen Cole, DAC Beachcroft Claims Ltd
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Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.
Jennifer Elphick, TLT Solicitors
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I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.
Lucinda Tideswell, Stockport Metropolitan Borough Council
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When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.
Lindsay Abley, RPC Solicitors
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Speed of service was excellent.
Louise Minshull, Addleshaw Goddard LLP
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Quick, efficient and no fuss.
Sarah Cato, Gunnercooke LLP
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“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”
John Murray, Partner, Ward Hadaway
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Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.
Jill Hirst, Corporate & Commercial Credit Solutions Limited
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Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.
Bethany Reid, Associate, Squires Patton Boggs
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Friendly, professional informative staff. Quick responses.
Alishia Shaw, Ashfords Solicitors
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I think the service is perfect. Professional, efficient and fast.
Sherlon Hernandez, Sheridans Solicitors
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“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”
Ashley Jacques, Solicitor, DWF LLP
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The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.
Ryan Wise, Browne Jacobson
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Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.
Amanda Slater, South Yorkshire Pension Authority
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I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.
James Hemming, Womble Bond Dickinson
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You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.
Rebecca Ford, Shakespeare Martineau LLP
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Tremark answer the phones promptly unlike other providers
Rhena Dhugga, DWF Law
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Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.
Azmina Fozdar, Trowers & Hamlins
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I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years
Ben Huggins, The Pensions Regulator
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It is extremely convenient to pick up a phone or send an email to discuss or find out information.
Ram Saroop, RDC Solicitors
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Easy to use and reliable!
Jeremy Guilfoyle, Amicus Asset Finance.
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You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.
Lucinda Tideswell, Stockport Metropolitan Council
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Really quick response to a last minute request from us!
Grace Parker, Clarion Solicitors
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Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
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Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration
Matthew O’Callaghan, Ison Harrison Solicitors
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Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.
Sarah Ainley, Armada Asset Finance
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Prompt and efficient service
Yvonne Thomas, Litigation Executive, Actons Solicitors
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“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
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Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.
Adam Creasey, Lewis Nedas Law Ltd
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The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.
Christopher Parsons, Paris Smith
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I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.
Elina Sfongali, ELS Law Limited t/as ELS Legal
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I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.
Jayne Nutt, Greenwoods GRM LLP
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Promptness of service and response times, friendly and helpful manner of staff, reliable service.
Claire Hitchman, Blake Morgan LLP
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“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”
James Davison, Solicitor, Addleshaw Goddard LLP
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Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails
Claire Robinson, Addleshaw Goddard
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Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.
Matthew Perry, Carrick Read Solicitors
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It is a transparent service and the job is done quickly and efficiently.
Megan Knorr, Baker Tilly
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Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.
Jessica Chadwick, Shoosmiths LLP
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Karl was professional and responsive, and the task was managed efficiently.
William Friedman, OSEN LLC
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You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.
Rebecca Ford, Shakespeare Martineau LLP
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Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.
Natasha Chandler, Addleshaw Goddard
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You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.
Graeme Weir, Partner, Thackray Williams
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Excellent and professional service! – Nothing to improve – really pleased!
Emily Downie, Squire Patton Boggs
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Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.
Danielle Stanley, North Yorkshire Council
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It feels like we are getting personal service from someone senior
Alan Hamblett, Shakespeare Martineau
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Friendly staff who are prompt with responses
Marc Schneiderman, Grace and Good Limited
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Extremely efficient and usually successful in tracing who I need.
Hannah Cazaly, Pryers Solicitors
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You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient
Kirstine MacRae, BTO Solicitors LLP
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It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.
Erika Ward, Thackray Williams Solicitors
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It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.
Audrey McKenzie, Ennova Law
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Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.
Christine Hunter, Weightmans LLP
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Friendly and helpful staff.
Lauren Webb, Bower & Bailey LLP
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Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.
Roisin Kavanagh, Thackray Williams
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Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”
Philip Knapton, Addlestone Keane
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Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
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Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.
Kaye Chadwick, Alker Ball Healds Solicitors
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Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!
I wouldn’t use any other firm for any of the services I use you guys for.
Anna Shaw, Excello Law
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“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”
Paul Hunt , Credit Control Supervisor, B&M Waste Services Ltd
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Very quick response to initial instruction and prompt service. Statement of service received same day.
Lauren Pond, Clarke Willmott Solicitors
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Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.
Tremark is overall very professional.
Elaine Owen, Palatine (R&D) Group
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I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.
Emily Wheatley, Optima Legal
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You went the extra mile to help in a difficult case
Peter Mason, Director, Mood Developments
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I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.
Vicky Loughnane, Shoosmiths LLP
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“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”
John Alderton, Partner, Squire Patton Boggs
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Very prompt and i received the information almost immediately
Nazmeera Mahomed, Engie
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Extensive work put into providing accurate and up to date information
Kelly Lipsett, Lloyds Banking Group
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“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”
James Davison, Solicitor, Addleshaw Goddard LLP
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This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.
David Moore, Rodgers and Burton Solicitors
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Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.
Samantha Poulton, Pinsent Masons LLP
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Professional, timely and quality. Great staff, good service and highly recommended.
Scott Nodder, Gordons LLP
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The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.
Patrick Beesley, The Guinness Partnership
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We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.
I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.
Marie Jefford, EMW Law LLP
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Kept up to date throughout and email communication is quick
Rosie Harvey, Cripps Pemberton Greenish
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Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.
Amy Evans, Penningtons Law
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Very good value for money
Andrew Raby, Thackray Williams
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Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.
Abbie Hearson, Addleshaw Goddard LLP
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I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely
Marie Louise O Hanrahan, DWF LLP
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Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.
Rebecca Ford, Shakespeare Martineau
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Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.
Chris Wood, Lloyds Banking Group
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Excellent service provided. We liked the speed and the range and breadth of information provided
Justin Woodgate, Masters Group
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Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.
Martin Ochs, Hamlins LLP
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My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.
James Parratt, ASB Law
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Ben was extremely professional and helpful and kept us updated
Alice Trainor, Fosters Solicitors
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Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
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We get updates, even when you are struggling to trace.
Shelian Craig, Shulmans LLP
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Professional, friendly and great service!!
Anna Fort, Prodicus Legal
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Extremely efficient service.
Adrian Slater, Fraser Brown Solicitors