Accident and Locus Investigations.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Easy to use and reliable!

Friendly and efficient approach to from initial instruction to completion.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Easy to contact and whoever answers in the office take’s responsibility.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Extensive work put into providing accurate and up to date information

No improvements necessary. Excellent service! Would highly recommend to anyone.

Prompt service – I required documents signing urgently and received the documents back very quickly.

You are always efficient, reliable and highly professional.

Very responsive and kept fully appraised

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Extremely efficient service.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Fast and efficient

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

The friendliness of the service as well as being kept up to date promptly.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

The service was very professional, with regular communication and efficient delivery.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Reports are clear and concise and can be forwarded straight to our clients

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

We are kept up to date. It is rare that I have to chase for news.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Professional and efficient service.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Professional, timely and quality. Great staff, good service and highly recommended.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

It feels like we are getting personal service from someone senior

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

I think the service is perfect. Professional, efficient and fast.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

You have an efficient and reliable service that I can offer to my clients

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Friendly, good updates. efficient, and a cost effective service!

Fast and efficient.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Very quick response to initial instruction and prompt service. Statement of service received same day.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Personal, friendly, always available around the clock to help

Quick, efficient and no fuss.

Very efficient service from a professional team

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Professional, friendly and great service!!

Efficient and excellent

Knowledgeable, to the point and expedient.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Efficient and cost effective

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Very good customer service and very good at keeping us informed

Excellent and professional service! – Nothing to improve – really pleased!

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Quick, efficient, friendly.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

It was an easy transaction, you just got on with it, and reported back with your findings.

Always very prompt turnaround which is extremely important to our clients.

Extremely efficient and usually successful in tracing who I need.

Very fast and efficient

Accommodating and quick service – thank you!

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.