Accident and Locus Investigations.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Always very prompt turnaround which is extremely important to our clients.

Karl was professional and responsive, and the task was managed efficiently. 

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Accommodating and quick service – thank you!

Personal, friendly, always available around the clock to help

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very good customer service and very good at keeping us informed

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Friendly and helpful staff.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Very Pleased with the service and confidentiality of the progress involved.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Prompt and efficient service

Fast, efficient and Tremark did exactly what they said they would.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

We get updates, even when you are struggling to trace.

I like how well we are kept up to date with service attempts

Easy service and quick response

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Simple, straightforward service.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Great service, love the ‘no find no fee’!

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Good value for money – Quick turnaround

Quick, efficient and professional.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Tremark answer the phones promptly unlike other providers

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Simple instruction and straightforward response

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Fast and efficient

Quick, efficient and no fuss.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Professional, timely and quality. Great staff, good service and highly recommended.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Very fast and excellent, Emilie was amazing!

I liked the responsiveness and the professionalism

Speed of service was excellent.

Professional, friendly and great service!!

The service was superb. Rapid. Detailed. Precise.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

You have an efficient and reliable service that I can offer to my clients

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Reports are clear and concise and can be forwarded straight to our clients

Fast and efficient.

Very prompt response and dealt with the instruction urgently within the timescales requested

Friendly, professional informative staff. Quick responses.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Efficient and cost effective

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Professional and efficient service.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Easy to contact and whoever answers in the office take’s responsibility.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Efficient and professional

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Ben was extremely professional and helpful and kept us updated

Excellent and professional service! – Nothing to improve – really pleased!

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Very efficient

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Always reliable even at short notice

You are always efficient, reliable and highly professional.

Easy to communicate with and understood our requirements.

Quick, efficient, friendly.

Very efficient service from a professional team

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Professional and knowledgeable.

Friendly, good updates. efficient, and a cost effective service!

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Comprehensive reports, easy to read and we are kept informed throughout the process.

The service was very professional, with regular communication and efficient delivery.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”