Accident and Locus Investigations.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Accommodating and quick service – thank you!

Speed of service was excellent.

Easy to deal with, prompt and clear communication

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

The job gets done with the minimum amount of fuss

Extremely efficient service.

Super quick response and a prompt delivery of service.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Very responsive and kept fully appraised

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Very approachable and responsive with quick turnaround times.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

You couldn’t improve the service we received. Quick and Efficient

The service was very professional, with regular communication and efficient delivery.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Professional and efficient service.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Simple, straightforward service.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I liked the responsiveness and the professionalism

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

It feels like we are getting personal service from someone senior

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Efficient, polite and professional service at a reasonable price.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Kept up to date throughout and email communication is quick

Karl was professional and responsive, and the task was managed efficiently. 

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Extremely efficient and usually successful in tracing who I need.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Tremark are extremely reliable and always deliver on time.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Reports are clear and concise and can be forwarded straight to our clients

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Very prompt response and dealt with the instruction urgently within the timescales requested

Knowledgeable, to the point and expedient.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Very good customer service and very good at keeping us informed

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Friendly and helpful staff.

Simple instruction and straightforward response

Very easy to deal with and made the whole process very smooth.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Easy to communicate with and understood our requirements.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Easy to contact and provided regular updates. Took an actual interest in the case.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Professional, timely and quality. Great staff, good service and highly recommended.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Personal, friendly, always available around the clock to help

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Quick, efficient and professional.

Always reliable even at short notice