Accident and Locus Investigations.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

You are far and away the best national provider. Thank you for your service.

Fast, efficient and Tremark did exactly what they said they would.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Knowledgeable, to the point and expedient.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Excellent email updates. Thorough report and great service all round!

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Quick, efficient, friendly.

Professional and efficient service.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Always reliable even at short notice

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Fast and efficient.

Professional, precise and would definitely use the service again.

It is a transparent service and the job is done quickly and efficiently.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Super quick response and a prompt delivery of service.

Very Pleased with the service and confidentiality of the progress involved.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Excellent and professional service! – Nothing to improve – really pleased!

Friendly and helpful staff.

The service was very professional, with regular communication and efficient delivery.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

You have an efficient and reliable service that I can offer to my clients

Karl was professional and responsive, and the task was managed efficiently. 

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Great service, love the ‘no find no fee’!

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Very easy to deal with and made the whole process very smooth.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

The service was superb. Rapid. Detailed. Precise.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Prompt and efficient service

The job gets done with the minimum amount of fuss

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

I liked the responsiveness and the professionalism

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I liked the speed at which documents were served and the excellent customer service.

Very efficient service from a professional team

Speed of service was excellent.

Prompt and efficient. Always ready to pick up instructions at short notice

I liked the emails from Emilie, she always very polite and friendly

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Extremely efficient and usually successful in tracing who I need.

User Friendly

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”