Anti Social Behaviour Enquiries.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Professional, timely and quality. Great staff, good service and highly recommended.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

I like how well we are kept up to date with service attempts

Always reliable even at short notice

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Professional, friendly and great service!!

Very quick response to initial instruction and prompt service. Statement of service received same day.

Simple instruction and straightforward response

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

It was an easy transaction, you just got on with it, and reported back with your findings.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Extensive work put into providing accurate and up to date information

Good value for money – Quick turnaround

Fast and efficient.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Very efficient

Quick, efficient and no fuss.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Easy to contact and whoever answers in the office take’s responsibility.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Efficient, polite and professional service at a reasonable price.

Great service, love the ‘no find no fee’!

I think the service is perfect. Professional, efficient and fast.

You went the extra mile to help in a difficult case

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Very approachable and responsive with quick turnaround times.

We are kept up to date. It is rare that I have to chase for news.

Easy to use and reliable!

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Ben was extremely professional and helpful and kept us updated

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very easy to deal with and made the whole process very smooth.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I liked the responsiveness and the professionalism

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

The service was very professional, with regular communication and efficient delivery.

Accommodating and quick service – thank you!

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Friendly, good updates. efficient, and a cost effective service!

Speed of service was excellent.

Quick, efficient and professional.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very happy with service and have recommended to colleagues, Jules is a star!

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Very responsive and kept fully appraised

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Karl was professional and responsive, and the task was managed efficiently. 

Professional and efficient service.

Knowledgeable, to the point and expedient.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Very prompt response and dealt with the instruction urgently within the timescales requested

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Professional, precise and would definitely use the service again.

Very efficient service from a professional team

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Efficient and excellent

Excellent and professional service! – Nothing to improve – really pleased!

Quick, efficient, friendly.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Friendly, professional informative staff. Quick responses.

Very fast and efficient

Easy to contact and provided regular updates. Took an actual interest in the case.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.