Anti Social Behaviour Enquiries.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Always reliable even at short notice

Very prompt response and dealt with the instruction urgently within the timescales requested

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

It was an easy transaction, you just got on with it, and reported back with your findings.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Very Pleased with the service and confidentiality of the progress involved.

Great service, love the ‘no find no fee’!

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Excellent email updates. Thorough report and great service all round!

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Good value for money – Quick turnaround

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

You have an efficient and reliable service that I can offer to my clients

Simple instruction and straightforward response

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very efficient service from a professional team

Very prompt and i received the information almost immediately

The service was really good. Promptness, courtesy, quick, professional

Ben was extremely professional and helpful and kept us updated

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Friendly, good updates. efficient, and a cost effective service!

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Very quick response to initial instruction and prompt service. Statement of service received same day.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

User Friendly

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Efficient and excellent

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Prompt and efficient service

Karl was professional and responsive, and the task was managed efficiently. 

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Easy to deal with, prompt and clear communication

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Super quick response and a prompt delivery of service.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Friendly and efficient approach to from initial instruction to completion.

Professional and knowledgeable.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Personal, friendly, always available around the clock to help

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

The friendliness of the service as well as being kept up to date promptly.

Very fast and excellent, Emilie was amazing!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Quick, efficient and no fuss.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Quick and easy. Very prompt service with no issues.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Kept up to date throughout and email communication is quick

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Friendly, professional informative staff. Quick responses.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Very fast and efficient

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

The job gets done with the minimum amount of fuss

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.