Anti Social Behaviour Enquiries.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

It was an easy transaction, you just got on with it, and reported back with your findings.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Easy to deal with, prompt and clear communication

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Quick, efficient, friendly.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Personal, friendly, always available around the clock to help

Extremely efficient and usually successful in tracing who I need.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

You couldn’t improve the service we received. Quick and Efficient

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Professional and efficient service.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Quick and easy. Very prompt service with no issues.

Simple, straightforward service.

Very quick and efficient service – thank you!

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Always reliable even at short notice

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Efficient and cost effective

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Professional, timely and quality. Great staff, good service and highly recommended.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Very good customer service and very good at keeping us informed

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Simple instruction and straightforward response

The friendliness of the service as well as being kept up to date promptly.

Really quick response to a last minute request from us!

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Easy to contact and whoever answers in the office take’s responsibility.

Efficient and professional

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Super quick response and a prompt delivery of service.

Reports are clear and concise and can be forwarded straight to our clients

Comprehensive reports, easy to read and we are kept informed throughout the process.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Karl was professional and responsive, and the task was managed efficiently. 

Very fast and efficient

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Excellent and professional service! – Nothing to improve – really pleased!

Very quick response to initial instruction and prompt service. Statement of service received same day.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Friendly, professional informative staff. Quick responses.

You have an efficient and reliable service that I can offer to my clients

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very easy to deal with and made the whole process very smooth.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Prompt and efficient. Always ready to pick up instructions at short notice

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Very happy with service and have recommended to colleagues, Jules is a star!

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

You went the extra mile to help in a difficult case

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Fast and efficient.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

The service was really good. Promptness, courtesy, quick, professional

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Ben Mansell has always ben extremely prompt and great to speak with.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Prompt and efficient service

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Prompt service – I required documents signing urgently and received the documents back very quickly.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.