Anti Social Behaviour Enquiries.

I liked the emails from Emilie, she always very polite and friendly

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Professional, precise and would definitely use the service again.

Professional and efficient service.

Easy service and quick response

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Very Pleased with the service and confidentiality of the progress involved.

Very efficient

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I liked the speed at which documents were served and the excellent customer service.

Prompt and efficient. Always ready to pick up instructions at short notice

Accommodating and quick service – thank you!

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Simple instruction and straightforward response

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Very fast and efficient

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Knowledgeable, to the point and expedient.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

We get updates, even when you are struggling to trace.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Efficient and professional

Always reliable even at short notice

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Personal, friendly, always available around the clock to help

Great service, love the ‘no find no fee’!

It was an easy transaction, you just got on with it, and reported back with your findings.

Efficient, polite and professional service at a reasonable price.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Easy to deal with, prompt and clear communication

Extremely efficient service.

You couldn’t improve the service we received. Quick and Efficient

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Ben Mansell has always ben extremely prompt and great to speak with.

The friendliness of the service as well as being kept up to date promptly.

Very approachable and responsive with quick turnaround times.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

The service was very professional, with regular communication and efficient delivery.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Fast, efficient and Tremark did exactly what they said they would.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

The service was superb. Rapid. Detailed. Precise.

Very efficient service from a professional team

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Efficient and cost effective

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Fast and efficient.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Friendly, professional informative staff. Quick responses.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Really quick response to a last minute request from us!

Very prompt and i received the information almost immediately

Very fast and excellent, Emilie was amazing!

The service was really good. Promptness, courtesy, quick, professional

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

You went the extra mile to help in a difficult case

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”