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Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.
Vandna Sharma, Buckles Law
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The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.
Patrick Beesley, The Guinness Partnership
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Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.
Amy Evans, Penningtons Law
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I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.
Fran Sumner, Ashfords LLP
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Comprehensive reports, easy to read and we are kept informed throughout the process.
Tom Wickstead, Martin Kaye LLP
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Very approachable and responsive with quick turnaround times.
Rebecca Logan, Gibsons Law
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Easy to use and reliable!
Jeremy Guilfoyle, Amicus Asset Finance.
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The service was very professional, with regular communication and efficient delivery.
Rhianna Eden, Squire Patton Boggs (UK) LLP
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Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.
Amanda Slater, South Yorkshire Pension Authority
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I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).
Sara Thompson, LAS Solicitors
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I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.
James Hemming, Womble Bond Dickinson
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Very efficient service from a professional team
Susan Taljaard – Scott and Co Sheriffs Officers
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Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
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I believe that the service I was provided with was excellent and could not name something to improve on.
Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.
Holly Carmelo, Thackray Williams LLP
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This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.
David Moore, Rodgers and Burton Solicitors
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Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.
Mary Ambrose, Thomson Reuters
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Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!
I wouldn’t use any other firm for any of the services I use you guys for.
Anna Shaw, Excello Law
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“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”
James Davison, Solicitor, Addleshaw Goddard LLP
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The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!
Lee Ashton, The Linwood Fabric Co
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I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use
Sarah Ruddy, THINCATS
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Extremely efficient and usually successful in tracing who I need.
Hannah Cazaly, Pryers Solicitors
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I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.
This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.
Jonathan Taylor, Langleys Solicitors
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I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.
Claire Towler, Venner Shipley LLP
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I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.
Dominic Jones, DWF
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Efficient and professional
Jane Coffey, Keith Park Solicitors
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“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
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Ben was extremely professional and helpful and kept us updated
Alice Trainor, Fosters Solicitors
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Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.
Estelle Brown, Clarion Solicitors
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Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.
Samantha Poulton, Pinsent Masons LLP
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Extensive work put into providing accurate and up to date information
Kelly Lipsett, Lloyds Banking Group
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Accommodating and quick service – thank you!
Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP
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Excellent and professional service! – Nothing to improve – really pleased!
Emily Downie, Squire Patton Boggs
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Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.
Andrea Denovellis, McKays Solicitors
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Easy to contact and provided regular updates. Took an actual interest in the case.
Alex Taylor, Flagate LLP
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No improvements necessary. Excellent service! Would highly recommend to anyone.
Jessica Chadwick, Shoosmiths.
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You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.
Rachel Ellison, BMTK Commercial and Personal Law
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Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.
Kaye Chadwick, Alker Ball Healds Solicitors
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Laura Simpson, Solicitor, Pryers Solicitors
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Very prompt response and dealt with the instruction urgently within the timescales requested
Lauren Pond, Clarke Willmott LLP
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I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.
Will Charlesworth, Cripps LLP
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Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.
Martin Ochs, Hamlins LLP
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Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!
Beverley Lambert, Scott-Moncrieff & Associates Ltd
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I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.
Scott Nodder, Solicitor, Optima Legal
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I liked the attention of care of the process server, and the regular updates by Emilie.
Hershil Patel, Kapour Solicitors
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Professional and knowledgeable.
Oliver Spence, Actons Solicitors
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Easy to communicate with and understood our requirements.
Anne Albritton, Coles Miller Solicitors LLP
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Professional, friendly and great service!!
Anna Fort, Prodicus Legal
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As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!
Georgina Kenny, Shoosmiths LLP
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“I am confident that when instructing Tremark, they are going to act professionally to get a result.”
Brian Addlestone, Partner, Addlestone Keane Solicitors
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Quick, efficient, friendly.
Katie James, Blake Morgan
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The friendliness of the service as well as being kept up to date promptly.
Ryan Wise, Browne Jacobson LLP
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Quick, efficient and no fuss.
Sarah Cato, Gunnercooke LLP
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I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.
Amanda Avenell, Wiltshire Solicitors
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It is extremely convenient to pick up a phone or send an email to discuss or find out information.
Ram Saroop, RDC Solicitors
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Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.
Sarah Willett, Edmondson Hall
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Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.
Kate Thompson, KK Thompson Solicitors
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Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.
Ben Slack, Partner, Clarion Solicitors
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You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.
Lucinda Tideswell, Stockport Metropolitan Council
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Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.
Georgina Kenny, Shoosmiths LLP
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“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”
Samuel Pedley, Solicitor, MFG Solicitors LLP
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Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.
Stuart Love, Friday Legal
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It is a transparent service and the job is done quickly and efficiently.
Megan Knorr, Baker Tilly
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Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.
Matthew Foden, Solicitor, Weightmans LLP
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Prompt and efficient service
Yvonne Thomas, Litigation Executive, Actons Solicitors
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We get updates, even when you are struggling to trace.
Shelian Craig, Shulmans LLP
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“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”
Neil Platts, Managing Director, Sydo IT Services
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“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”
Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP
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I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.
Emma Dunnill, Kemp Little
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“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”
James Davison, Solicitor, Addleshaw Goddard LLP
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Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.
Bethany Reid, Squire Patton Boggs (UK) LLP
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Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.
David Spence, Clarion Solicitors
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The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.
Sadia Hussain, Actons Solicitors
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“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”
Dave Robson, Director, Gaines Robson Insolvency Ltd
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You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.
Graeme Weir, Partner, Thackray Williams
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I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.
Janine Alpuche, Alpuche Law
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Efficient, polite and professional service at a reasonable price.
Benjamin Kerley, Lester Aldridge
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“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded. We know that if we have urgent documents to serve they will be able to fulfil our needs. We have a good working relationship with them and they always provide a personal friendly service.”
Richard Smith, Solicitor, Walker Morris
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Very prompt and i received the information almost immediately
Nazmeera Mahomed, Engie
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We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.
Henna Khan, Yorkshire Housing
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I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.
Jayne Nutt, Greenwoods GRM LLP
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Ben kept us up to date and made sure everything ran smoothly.
Hannah Mitchell, Addleshaw Goddard LLP
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Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
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‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’
Paul Watson, Solicitor, AST Hampsons
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Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
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Chloe Benson, Charles Russell Speechlys
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It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.
Audrey McKenzie, Ennova Law
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I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.
Diane Godfroy, Paris Smith Solicitors
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“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”
Robert Griffiths, Solicitor, Penningtons Manches LLP
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Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.
Abbie Hearson, Addleshaw Goddard LLP
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Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.
Chris Deeley, Royds Withy King
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Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions
Christine Harris, Birchall Blackburn
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Quick, efficient and professional.
Chelsea Cramer, Foot Ainsty Solicitors
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Speed of service was excellent.
Louise Minshull, Addleshaw Goddard LLP
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Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.
Amina Jamil, Brodies Solicitors
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Very happy with service and have recommended to colleagues, Jules is a star!
Georgina Kenny, Shoosmiths
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I liked the responsiveness and the professionalism
Gemma McDonald, Paralegal, Blackstone Solicitors
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The service was really good. Promptness, courtesy, quick, professional
Beatrice Cameli, Hill Dickinson Solicitors
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For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin
Nigel Kinder, Pardoes Solicitors
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Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.
Rebecca Ford, Shakespeare Martineau