Asset Search Reports.

Very quick turnaround time and efficient. Great client service.

Very responsive and kept fully appraised

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Very fast and efficient

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Karl was professional and responsive, and the task was managed efficiently. 

You went the extra mile to help in a difficult case

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Easy to deal with, prompt and clear communication

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Always very prompt turnaround which is extremely important to our clients.

Easy to contact and provided regular updates. Took an actual interest in the case.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Prompt and efficient. Always ready to pick up instructions at short notice

Very Pleased with the service and confidentiality of the progress involved.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Very prompt response and dealt with the instruction urgently within the timescales requested

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Personal, friendly, always available around the clock to help

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

The job gets done with the minimum amount of fuss

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Efficient and excellent

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Quick, efficient and no fuss.

Friendly and helpful staff.

Very efficient

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

The service was really good. Promptness, courtesy, quick, professional

Really quick response to a last minute request from us!

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Efficient and cost effective

You are far and away the best national provider. Thank you for your service.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Excellent and professional service! – Nothing to improve – really pleased!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Very prompt and i received the information almost immediately

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Excellent email updates. Thorough report and great service all round!

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Professional, precise and would definitely use the service again.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Accommodating and quick service – thank you!

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Simple, straightforward service.

The service was superb. Rapid. Detailed. Precise.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

It was an easy transaction, you just got on with it, and reported back with your findings.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Great service, love the ‘no find no fee’!

Friendly staff who are prompt with responses

Very quick and efficient service – thank you!

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Reports are clear and concise and can be forwarded straight to our clients

The friendliness of the service as well as being kept up to date promptly.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

You are always friendly and efficient. There is never any delay in carrying out our instructions

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Quick, efficient and professional.

Kept up to date throughout and email communication is quick

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.