Asset Search Reports.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Good value for money – Quick turnaround

Very approachable and responsive with quick turnaround times.

Very fast and excellent, Emilie was amazing!

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

The service was very professional, with regular communication and efficient delivery.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Comprehensive reports, easy to read and we are kept informed throughout the process.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

We get updates, even when you are struggling to trace.

Simple instruction and straightforward response

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Reports are clear and concise and can be forwarded straight to our clients

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Efficient, polite and professional service at a reasonable price.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Very quick turnaround time and efficient. Great client service.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Tremark answer the phones promptly unlike other providers

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very prompt response and dealt with the instruction urgently within the timescales requested

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Extensive work put into providing accurate and up to date information

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Prompt and efficient. Always ready to pick up instructions at short notice

Professional, friendly and great service!!

Easy to communicate with and understood our requirements.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Extremely efficient and usually successful in tracing who I need.

Quick, efficient and no fuss.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Speed of service was excellent.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Very happy with service and have recommended to colleagues, Jules is a star!

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Excellent service provided. We liked the speed and the range and breadth of information provided

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Very quick and efficient service – thank you!

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Efficient and professional

The friendliness of the service as well as being kept up to date promptly.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Professional and efficient service.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very efficient service from a professional team

Professional and knowledgeable.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Easy to contact and provided regular updates. Took an actual interest in the case.

Very responsive and kept fully appraised

You couldn’t improve the service we received. Quick and Efficient

Quick, efficient and professional.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

You have an efficient and reliable service that I can offer to my clients

Professional, precise and would definitely use the service again.

You are always efficient, reliable and highly professional.

Quick, efficient, friendly.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Very efficient

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

The service was superb. Rapid. Detailed. Precise.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

The job gets done with the minimum amount of fuss

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very good customer service and very good at keeping us informed

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

You are far and away the best national provider. Thank you for your service.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.