Beneficiary/Probate/Next of Kin Tracing.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Very fast and excellent, Emilie was amazing!

Friendly, good updates. efficient, and a cost effective service!

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Excellent and professional service! – Nothing to improve – really pleased!

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Always reliable even at short notice

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Very good value for money

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

You are always friendly and efficient. There is never any delay in carrying out our instructions

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Very responsive and kept fully appraised

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

The service was really good. Promptness, courtesy, quick, professional

Great service, love the ‘no find no fee’!

Very happy with service and have recommended to colleagues, Jules is a star!

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

The service was superb. Rapid. Detailed. Precise.

Friendly staff who are prompt with responses

Ben kept us up to date and made sure everything ran smoothly.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Simple, straightforward service.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

No improvements necessary. Excellent service! Would highly recommend to anyone.

Excellent email updates. Thorough report and great service all round!

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Professional and efficient service.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very prompt and i received the information almost immediately

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Quick and easy. Very prompt service with no issues.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

I liked the responsiveness and the professionalism

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Efficient and professional

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Extensive work put into providing accurate and up to date information

Easy service and quick response

Efficient and cost effective

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

We get updates, even when you are struggling to trace.

Very efficient service from a professional team

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Fast, efficient and Tremark did exactly what they said they would.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

You couldn’t improve the service we received. Quick and Efficient

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Ben was extremely professional and helpful and kept us updated

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Speed of service was excellent.

Friendly and efficient approach to from initial instruction to completion.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

It feels like we are getting personal service from someone senior

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Friendly, professional informative staff. Quick responses.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Ben Mansell has always ben extremely prompt and great to speak with.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.