Beneficiary/Probate/Next of Kin Tracing.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Speed of service was excellent.

Ben kept us up to date and made sure everything ran smoothly.

Efficient, polite and professional service at a reasonable price.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Always very prompt turnaround which is extremely important to our clients.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

The service was really good. Promptness, courtesy, quick, professional

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

You went the extra mile to help in a difficult case

Kept up to date throughout and email communication is quick

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Comprehensive reports, easy to read and we are kept informed throughout the process.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Fast and efficient.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very Pleased with the service and confidentiality of the progress involved.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Friendly and helpful staff.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Always reliable even at short notice

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Very quick response to initial instruction and prompt service. Statement of service received same day.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Simple instruction and straightforward response

Very responsive and kept fully appraised

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Friendly, good updates. efficient, and a cost effective service!

Easy to communicate with and understood our requirements.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Easy to deal with, prompt and clear communication

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Reports are clear and concise and can be forwarded straight to our clients

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

I liked the responsiveness and the professionalism

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Efficient and excellent

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

The service was superb. Rapid. Detailed. Precise.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

It feels like we are getting personal service from someone senior

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

We are kept up to date. It is rare that I have to chase for news.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

It is a transparent service and the job is done quickly and efficiently.

Easy service and quick response

The job gets done with the minimum amount of fuss

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Very efficient

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

User Friendly

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Professional, friendly and great service!!

Prompt and efficient service

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”