Beneficiary/Probate/Next of Kin Tracing.

Great service, love the ‘no find no fee’!

The service was very professional, with regular communication and efficient delivery.

Very good customer service and very good at keeping us informed

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Professional and knowledgeable.

Friendly, good updates. efficient, and a cost effective service!

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Very fast and efficient

Tremark are extremely reliable and always deliver on time.

Extremely efficient service.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Ben Mansell has always ben extremely prompt and great to speak with.

I think the service is perfect. Professional, efficient and fast.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Prompt service – I required documents signing urgently and received the documents back very quickly.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Easy service and quick response

Always reliable even at short notice

You are always efficient, reliable and highly professional.

Very happy with service and have recommended to colleagues, Jules is a star!

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Professional and efficient service.

Friendly staff who are prompt with responses

Reports are clear and concise and can be forwarded straight to our clients

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

The service was really good. Promptness, courtesy, quick, professional

Prompt and efficient service

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Easy to contact and whoever answers in the office take’s responsibility.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Friendly and helpful staff.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Extensive work put into providing accurate and up to date information

Efficient and professional

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

The job gets done with the minimum amount of fuss

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

We are kept up to date. It is rare that I have to chase for news.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Excellent email updates. Thorough report and great service all round!

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

You went the extra mile to help in a difficult case

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Very quick and efficient service – thank you!

Very quick turnaround time and efficient. Great client service.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

No improvements necessary. Excellent service! Would highly recommend to anyone.

Accommodating and quick service – thank you!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Efficient and excellent

We get updates, even when you are struggling to trace.

I liked the responsiveness and the professionalism

It feels like we are getting personal service from someone senior

Very efficient service from a professional team

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Tremark answer the phones promptly unlike other providers

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Efficient and cost effective

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

You couldn’t improve the service we received. Quick and Efficient

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Simple instruction and straightforward response

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Quick, efficient and professional.