Beneficiary/Probate/Next of Kin Tracing.

Efficient and cost effective

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Very fast and excellent, Emilie was amazing!

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Extremely efficient service.

The service was superb. Rapid. Detailed. Precise.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very Pleased with the service and confidentiality of the progress involved.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Very efficient

Prompt and efficient service

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Excellent email updates. Thorough report and great service all round!

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Efficient and excellent

I think the service is perfect. Professional, efficient and fast.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

The service was really good. Promptness, courtesy, quick, professional

Friendly, professional informative staff. Quick responses.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

The friendliness of the service as well as being kept up to date promptly.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Professional, friendly and great service!!

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

It feels like we are getting personal service from someone senior

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

You couldn’t improve the service we received. Quick and Efficient

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Very efficient service from a professional team

Quick and easy. Very prompt service with no issues.

You are always efficient, reliable and highly professional.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Easy to use and reliable!

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

You are far and away the best national provider. Thank you for your service.

Extensive work put into providing accurate and up to date information

We get updates, even when you are struggling to trace.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Quick, efficient, friendly.

Easy service and quick response

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Professional, precise and would definitely use the service again.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very approachable and responsive with quick turnaround times.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very responsive and kept fully appraised

Very good value for money

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Extremely efficient and usually successful in tracing who I need.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Ben kept us up to date and made sure everything ran smoothly.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Very quick response to initial instruction and prompt service. Statement of service received same day.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Easy to deal with, prompt and clear communication

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use