Beneficiary/Probate/Next of Kin Tracing.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Ben was extremely professional and helpful and kept us updated

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Efficient and professional

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Quick, efficient and no fuss.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Accommodating and quick service – thank you!

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Quick, efficient and professional.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Friendly, good updates. efficient, and a cost effective service!

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

You couldn’t improve the service we received. Quick and Efficient

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Friendly staff who are prompt with responses

Fast and efficient.

Quick and easy. Very prompt service with no issues.

The job gets done with the minimum amount of fuss

Very fast and excellent, Emilie was amazing!

Fast and efficient

Really quick response to a last minute request from us!

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Friendly and helpful staff.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Very good value for money

Professional and knowledgeable.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

You are always friendly and efficient. There is never any delay in carrying out our instructions

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Kept up to date throughout and email communication is quick

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

It was an easy transaction, you just got on with it, and reported back with your findings.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

You are always efficient, reliable and highly professional.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

It feels like we are getting personal service from someone senior

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Great service, love the ‘no find no fee’!

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Efficient and excellent

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

I liked the responsiveness and the professionalism

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

I think the service is perfect. Professional, efficient and fast.

Easy to deal with, prompt and clear communication

Tremark answer the phones promptly unlike other providers

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

The service was superb. Rapid. Detailed. Precise.

Prompt and efficient service

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Very Pleased with the service and confidentiality of the progress involved.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very responsive and kept fully appraised

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Ben kept us up to date and made sure everything ran smoothly.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.