Beneficiary/Probate/Next of Kin Tracing.

The service was superb. Rapid. Detailed. Precise.

Great service, love the ‘no find no fee’!

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Good value for money – Quick turnaround

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

The job gets done with the minimum amount of fuss

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Professional and efficient service.

Ben was extremely professional and helpful and kept us updated

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Simple, straightforward service.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

No improvements necessary. Excellent service! Would highly recommend to anyone.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

You went the extra mile to help in a difficult case

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Very fast and efficient

Friendly, good updates. efficient, and a cost effective service!

I liked the responsiveness and the professionalism

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I think the service is perfect. Professional, efficient and fast.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Extensive work put into providing accurate and up to date information

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Always reliable even at short notice

Efficient and excellent

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Karl was professional and responsive, and the task was managed efficiently. 

Simple instruction and straightforward response

Very efficient

Very Pleased with the service and confidentiality of the progress involved.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Quick, efficient and professional.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Easy to communicate with and understood our requirements.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Super quick response and a prompt delivery of service.

Very happy with service and have recommended to colleagues, Jules is a star!

Fast and efficient.

Personal, friendly, always available around the clock to help

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Tremark are extremely reliable and always deliver on time.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Fast, efficient and Tremark did exactly what they said they would.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

We are kept up to date. It is rare that I have to chase for news.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Excellent email updates. Thorough report and great service all round!

Speed of service was excellent.

You couldn’t improve the service we received. Quick and Efficient

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

User Friendly

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Tremark answer the phones promptly unlike other providers

Very fast and excellent, Emilie was amazing!

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

You are always efficient, reliable and highly professional.

Friendly and efficient approach to from initial instruction to completion.

Prompt and efficient service

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Knowledgeable, to the point and expedient.

Quick, efficient and no fuss.

Professional, timely and quality. Great staff, good service and highly recommended.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”