Beneficiary/Probate/Next of Kin Tracing.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Very quick and efficient service – thank you!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very prompt response and dealt with the instruction urgently within the timescales requested

Easy to communicate with and understood our requirements.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Efficient and cost effective

I think the service is perfect. Professional, efficient and fast.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Very quick response to initial instruction and prompt service. Statement of service received same day.

Kept up to date throughout and email communication is quick

Karl was professional and responsive, and the task was managed efficiently. 

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Great service, love the ‘no find no fee’!

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Extensive work put into providing accurate and up to date information

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Super quick response and a prompt delivery of service.

Excellent and professional service! – Nothing to improve – really pleased!

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Extremely efficient service.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

You have an efficient and reliable service that I can offer to my clients

Efficient, polite and professional service at a reasonable price.

Comprehensive reports, easy to read and we are kept informed throughout the process.

I liked the responsiveness and the professionalism

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Quick, efficient and no fuss.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I like how well we are kept up to date with service attempts

Tremark answer the phones promptly unlike other providers

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Always reliable even at short notice

We get updates, even when you are struggling to trace.

Fast and efficient.

The service was really good. Promptness, courtesy, quick, professional

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

You couldn’t improve the service we received. Quick and Efficient

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Prompt and efficient. Always ready to pick up instructions at short notice

Extremely efficient and usually successful in tracing who I need.

The friendliness of the service as well as being kept up to date promptly.

Fast and efficient

Very efficient service from a professional team

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very efficient

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Efficient and excellent

Very responsive and kept fully appraised

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Easy to contact and provided regular updates. Took an actual interest in the case.

Friendly staff who are prompt with responses

We are kept up to date. It is rare that I have to chase for news.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Very fast and efficient

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Professional and knowledgeable.

Fast, efficient and Tremark did exactly what they said they would.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Easy to contact and whoever answers in the office take’s responsibility.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Professional, friendly and great service!!