Bespoke Investigations.

The service was superb. Rapid. Detailed. Precise.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Excellent email updates. Thorough report and great service all round!

Very efficient service from a professional team

Efficient, polite and professional service at a reasonable price.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Good value for money – Quick turnaround

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Knowledgeable, to the point and expedient.

Excellent and professional service! – Nothing to improve – really pleased!

Professional and knowledgeable.

Very responsive and kept fully appraised

It feels like we are getting personal service from someone senior

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Friendly, good updates. efficient, and a cost effective service!

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Friendly and efficient approach to from initial instruction to completion.

You are far and away the best national provider. Thank you for your service.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Extremely efficient service.

Prompt and efficient service

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Professional and efficient service.

Kept up to date throughout and email communication is quick

Great service, love the ‘no find no fee’!

Fast, efficient and Tremark did exactly what they said they would.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very good customer service and very good at keeping us informed

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Really quick response to a last minute request from us!

The job gets done with the minimum amount of fuss

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Very quick response to initial instruction and prompt service. Statement of service received same day.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Efficient and cost effective

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Professional, timely and quality. Great staff, good service and highly recommended.

Easy to use and reliable!

I think the service is perfect. Professional, efficient and fast.

Easy service and quick response

Easy to contact and provided regular updates. Took an actual interest in the case.

Very quick turnaround time and efficient. Great client service.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

You couldn’t improve the service we received. Quick and Efficient

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Very quick and efficient service – thank you!

Very prompt response and dealt with the instruction urgently within the timescales requested

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very efficient

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Quick and easy. Very prompt service with no issues.

Fast and efficient

You have an efficient and reliable service that I can offer to my clients

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Very fast and efficient

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Always reliable even at short notice

Personal, friendly, always available around the clock to help

Comprehensive reports, easy to read and we are kept informed throughout the process.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Prompt and efficient. Always ready to pick up instructions at short notice

User Friendly

Easy to communicate with and understood our requirements.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

It was an easy transaction, you just got on with it, and reported back with your findings.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Efficient and professional

Very happy with service and have recommended to colleagues, Jules is a star!

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Simple, straightforward service.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Friendly, professional informative staff. Quick responses.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”