Bespoke Investigations.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Very prompt response and dealt with the instruction urgently within the timescales requested

Excellent and professional service! – Nothing to improve – really pleased!

Extremely efficient and usually successful in tracing who I need.

Speed of service was excellent.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

The service was very professional, with regular communication and efficient delivery.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

It was an easy transaction, you just got on with it, and reported back with your findings.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Professional and knowledgeable.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Knowledgeable, to the point and expedient.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I liked the responsiveness and the professionalism

The friendliness of the service as well as being kept up to date promptly.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Very quick turnaround time and efficient. Great client service.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Kept up to date throughout and email communication is quick

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Very efficient

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Professional, timely and quality. Great staff, good service and highly recommended.

No improvements necessary. Excellent service! Would highly recommend to anyone.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

You have an efficient and reliable service that I can offer to my clients

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Very fast and efficient

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

I think the service is perfect. Professional, efficient and fast.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Easy to use and reliable!

Accommodating and quick service – thank you!

Very Pleased with the service and confidentiality of the progress involved.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Ben was extremely professional and helpful and kept us updated

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

You went the extra mile to help in a difficult case

The service was really good. Promptness, courtesy, quick, professional

Ben Mansell has always ben extremely prompt and great to speak with.

Very quick and efficient service – thank you!

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Very approachable and responsive with quick turnaround times.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Efficient and cost effective

Efficient, polite and professional service at a reasonable price.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

The service was superb. Rapid. Detailed. Precise.

Super quick response and a prompt delivery of service.

It feels like we are getting personal service from someone senior

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

We are kept up to date. It is rare that I have to chase for news.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Karl was professional and responsive, and the task was managed efficiently. 

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Professional and efficient service.