Bespoke Investigations.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Fast and efficient.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Speed of service was excellent.

It feels like we are getting personal service from someone senior

Prompt and efficient. Always ready to pick up instructions at short notice

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

Easy service and quick response

I think the service is perfect. Professional, efficient and fast.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

You have an efficient and reliable service that I can offer to my clients

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

The service was superb. Rapid. Detailed. Precise.

Comprehensive reports, easy to read and we are kept informed throughout the process.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

I liked the attention of care of the process server, and the regular updates by Emilie.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Reports are clear and concise and can be forwarded straight to our clients

Efficient and excellent

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

We get updates, even when you are struggling to trace.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

The friendliness of the service as well as being kept up to date promptly.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Easy to communicate with and understood our requirements.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

You went the extra mile to help in a difficult case

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Very approachable and responsive with quick turnaround times.

Very easy to deal with and made the whole process very smooth.

Professional, timely and quality. Great staff, good service and highly recommended.

Good value for money – Quick turnaround

I liked the speed at which documents were served and the excellent customer service.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Simple instruction and straightforward response

Accommodating and quick service – thank you!

The service was really good. Promptness, courtesy, quick, professional

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Easy to use and reliable!

Quick and easy. Very prompt service with no issues.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Professional, friendly and great service!!

Very Pleased with the service and confidentiality of the progress involved.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Always very prompt turnaround which is extremely important to our clients.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Efficient, polite and professional service at a reasonable price.

Friendly and helpful staff.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Quick, efficient and professional.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

You couldn’t improve the service we received. Quick and Efficient

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Super quick response and a prompt delivery of service.

Very efficient

Very quick turnaround time and efficient. Great client service.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very happy with service and have recommended to colleagues, Jules is a star!

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Efficient and professional

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Quick, efficient and no fuss.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Excellent email updates. Thorough report and great service all round!