Bespoke Investigations.

Friendly, professional informative staff. Quick responses.

Efficient, polite and professional service at a reasonable price.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Super quick response and a prompt delivery of service.

Extremely efficient service.

Very Pleased with the service and confidentiality of the progress involved.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Friendly and efficient approach to from initial instruction to completion.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Easy to contact and whoever answers in the office take’s responsibility.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Simple, straightforward service.

Quick, efficient, friendly.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I was very pleased with the service and took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Karl was professional and responsive, and the task was managed efficiently. 

The service was really good. Promptness, courtesy, quick, professional

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Extremely efficient and usually successful in tracing who I need.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Very efficient service from a professional team

Very good customer service and very good at keeping us informed

Extensive work put into providing accurate and up to date information

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

You have an efficient and reliable service that I can offer to my clients

It was an easy transaction, you just got on with it, and reported back with your findings.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

User Friendly

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Excellent and professional service! – Nothing to improve – really pleased!

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Reports are clear and concise and can be forwarded straight to our clients

Ben Mansell has always ben extremely prompt and great to speak with.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very quick turnaround time and efficient. Great client service.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

The service was superb. Rapid. Detailed. Precise.

Easy to communicate with and understood our requirements.

Always very prompt turnaround which is extremely important to our clients.

We are kept up to date. It is rare that I have to chase for news.

Professional, precise and would definitely use the service again.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Very efficient

Comprehensive reports, easy to read and we are kept informed throughout the process.

Excellent email updates. Thorough report and great service all round!

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Professional, timely and quality. Great staff, good service and highly recommended.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Kept up to date throughout and email communication is quick

Simple instruction and straightforward response

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

The service was very professional, with regular communication and efficient delivery.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Always reliable even at short notice

Speed of service was excellent.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Very fast and efficient

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Easy to contact and provided regular updates. Took an actual interest in the case.

Professional and knowledgeable.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Prompt and efficient service

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Professional, friendly and great service!!