Company Enquiries.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

Ben Mansell has always ben extremely prompt and great to speak with.

Very happy with service and have recommended to colleagues, Jules is a star!

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Very prompt and i received the information almost immediately

Friendly, professional informative staff. Quick responses.

The service was very professional, with regular communication and efficient delivery.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Easy to contact and whoever answers in the office take’s responsibility.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Reports are clear and concise and can be forwarded straight to our clients

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I think the service is perfect. Professional, efficient and fast.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

We get updates, even when you are struggling to trace.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Very responsive and kept fully appraised

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Efficient and cost effective

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Very prompt response and dealt with the instruction urgently within the timescales requested

Professional and efficient service.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Tremark answer the phones promptly unlike other providers

No improvements necessary. Excellent service! Would highly recommend to anyone.

Fast, efficient and Tremark did exactly what they said they would.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Personal, friendly, always available around the clock to help

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Very approachable and responsive with quick turnaround times.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

It feels like we are getting personal service from someone senior

Easy to communicate with and understood our requirements.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Very quick turnaround time and efficient. Great client service.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very fast and efficient

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

You have an efficient and reliable service that I can offer to my clients

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Quick, efficient and professional.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Extremely efficient service.

Very easy to deal with and made the whole process very smooth.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Extremely efficient and usually successful in tracing who I need.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Excellent and professional service! – Nothing to improve – really pleased!

We are kept up to date. It is rare that I have to chase for news.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Always reliable even at short notice

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

You couldn’t improve the service we received. Quick and Efficient

Very efficient

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Easy service and quick response

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

The service was superb. Rapid. Detailed. Precise.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

I liked the attention of care of the process server, and the regular updates by Emilie.

Very good customer service and very good at keeping us informed

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.