Company Enquiries.

Professional, timely and quality. Great staff, good service and highly recommended.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Extremely efficient and usually successful in tracing who I need.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Comprehensive reports, easy to read and we are kept informed throughout the process.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Excellent email updates. Thorough report and great service all round!

Very prompt and i received the information almost immediately

The friendliness of the service as well as being kept up to date promptly.

Ben was extremely professional and helpful and kept us updated

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Very quick turnaround time and efficient. Great client service.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Very Pleased with the service and confidentiality of the progress involved.

Professional, friendly and great service!!

Prompt and efficient. Always ready to pick up instructions at short notice

It was an easy transaction, you just got on with it, and reported back with your findings.

Extensive work put into providing accurate and up to date information

Professional and efficient service.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

You are always friendly and efficient. There is never any delay in carrying out our instructions

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Friendly and efficient approach to from initial instruction to completion.

Fast and efficient

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Tremark answer the phones promptly unlike other providers

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Prompt service – I required documents signing urgently and received the documents back very quickly.

You couldn’t improve the service we received. Quick and Efficient

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Professional and knowledgeable.

Easy to contact and whoever answers in the office take’s responsibility.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Efficient and cost effective

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

It feels like we are getting personal service from someone senior

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Karl was professional and responsive, and the task was managed efficiently. 

You have an efficient and reliable service that I can offer to my clients

Excellent and professional service! – Nothing to improve – really pleased!

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Knowledgeable, to the point and expedient.

Very good value for money

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Very good customer service and very good at keeping us informed

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Friendly, good updates. efficient, and a cost effective service!

Fast and efficient.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Always reliable even at short notice

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

I like how well we are kept up to date with service attempts

Really quick response to a last minute request from us!

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Easy to use and reliable!

Ben Mansell has always ben extremely prompt and great to speak with.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Very easy to deal with and made the whole process very smooth.