Company Enquiries.

You have an efficient and reliable service that I can offer to my clients

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Very efficient

It was an easy transaction, you just got on with it, and reported back with your findings.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Professional, precise and would definitely use the service again.

Very responsive and kept fully appraised

We get updates, even when you are struggling to trace.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Very good value for money

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I liked the emails from Emilie, she always very polite and friendly

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

The service was superb. Rapid. Detailed. Precise.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

You are far and away the best national provider. Thank you for your service.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

Extensive work put into providing accurate and up to date information

The job gets done with the minimum amount of fuss

Extremely efficient service.

Very quick and efficient service – thank you!

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Excellent email updates. Thorough report and great service all round!

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Really quick response to a last minute request from us!

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Prompt service – I required documents signing urgently and received the documents back very quickly.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Efficient and cost effective

Easy to deal with, prompt and clear communication

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

I liked the attention of care of the process server, and the regular updates by Emilie.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very happy with service and have recommended to colleagues, Jules is a star!

Easy to contact and provided regular updates. Took an actual interest in the case.

Professional, timely and quality. Great staff, good service and highly recommended.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

The service was very professional, with regular communication and efficient delivery.

Very Pleased with the service and confidentiality of the progress involved.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Very efficient service from a professional team

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Ben kept us up to date and made sure everything ran smoothly.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Efficient and professional

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Ben Mansell has always ben extremely prompt and great to speak with.

Good value for money – Quick turnaround

The service was really good. Promptness, courtesy, quick, professional

Friendly and helpful staff.

Karl was professional and responsive, and the task was managed efficiently. 

Excellent and professional service! – Nothing to improve – really pleased!

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Tremark answer the phones promptly unlike other providers

Easy service and quick response

Excellent service provided. We liked the speed and the range and breadth of information provided

Professional and efficient service.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Simple, straightforward service.

Always very prompt turnaround which is extremely important to our clients.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”