Company Enquiries.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Accommodating and quick service – thank you!

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Kept up to date throughout and email communication is quick

Ben was extremely professional and helpful and kept us updated

Very happy with service and have recommended to colleagues, Jules is a star!

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

I like how well we are kept up to date with service attempts

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Quick, efficient, friendly.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Friendly, good updates. efficient, and a cost effective service!

Really quick response to a last minute request from us!

Very prompt response and dealt with the instruction urgently within the timescales requested

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

You have an efficient and reliable service that I can offer to my clients

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

The service was really good. Promptness, courtesy, quick, professional

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

It feels like we are getting personal service from someone senior

Very Pleased with the service and confidentiality of the progress involved.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Professional and efficient service.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Very efficient

Easy service and quick response

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Excellent and professional service! – Nothing to improve – really pleased!

Very approachable and responsive with quick turnaround times.

Efficient and excellent

Quick and easy. Very prompt service with no issues.

Very responsive and kept fully appraised

I think the service is perfect. Professional, efficient and fast.

Very efficient service from a professional team

Great service, love the ‘no find no fee’!

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Professional, timely and quality. Great staff, good service and highly recommended.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Easy to deal with, prompt and clear communication

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Excellent email updates. Thorough report and great service all round!

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

The friendliness of the service as well as being kept up to date promptly.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Knowledgeable, to the point and expedient.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very good customer service and very good at keeping us informed

Friendly, professional informative staff. Quick responses.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Easy to use and reliable!

Very fast and excellent, Emilie was amazing!

Friendly staff who are prompt with responses

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

We get updates, even when you are struggling to trace.

Prompt service – I required documents signing urgently and received the documents back very quickly.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Very fast and efficient

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Extremely efficient service.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.