Company Enquiries.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Ben kept us up to date and made sure everything ran smoothly.

Fast and efficient.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Fast, efficient and Tremark did exactly what they said they would.

Quick, efficient and professional.

Efficient and excellent

Friendly, good updates. efficient, and a cost effective service!

The job gets done with the minimum amount of fuss

Professional, timely and quality. Great staff, good service and highly recommended.

The service was superb. Rapid. Detailed. Precise.

The service was really good. Promptness, courtesy, quick, professional

Ben Mansell has always ben extremely prompt and great to speak with.

Extremely efficient service.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Easy service and quick response

Very easy to deal with and made the whole process very smooth.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

The friendliness of the service as well as being kept up to date promptly.

Good value for money – Quick turnaround

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

You are far and away the best national provider. Thank you for your service.

Very quick turnaround time and efficient. Great client service.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Quick, efficient, friendly.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Professional, precise and would definitely use the service again.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Always reliable even at short notice

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Ben was extremely professional and helpful and kept us updated

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Professional and efficient service.

User Friendly

Friendly and efficient approach to from initial instruction to completion.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Easy to use and reliable!

Extremely efficient and usually successful in tracing who I need.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I liked the emails from Emilie, she always very polite and friendly

I like how well we are kept up to date with service attempts

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Very responsive and kept fully appraised

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Karl was professional and responsive, and the task was managed efficiently. 

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

You are always efficient, reliable and highly professional.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Friendly, professional informative staff. Quick responses.

Extensive work put into providing accurate and up to date information

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Friendly staff who are prompt with responses

Tremark answer the phones promptly unlike other providers

Professional and knowledgeable.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Accommodating and quick service – thank you!

Very prompt and i received the information almost immediately

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

It was an easy transaction, you just got on with it, and reported back with your findings.

Really quick response to a last minute request from us!

Very Pleased with the service and confidentiality of the progress involved.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails