Company Enquiries.

Great service, love the ‘no find no fee’!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Efficient and excellent

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Very quick turnaround time and efficient. Great client service.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Professional, timely and quality. Great staff, good service and highly recommended.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

You are always efficient, reliable and highly professional.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

I liked the emails from Emilie, she always very polite and friendly

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Reports are clear and concise and can be forwarded straight to our clients

Fast, efficient and Tremark did exactly what they said they would.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Really quick response to a last minute request from us!

Very responsive and kept fully appraised

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Friendly, professional informative staff. Quick responses.

Very prompt response and dealt with the instruction urgently within the timescales requested

User Friendly

The service was superb. Rapid. Detailed. Precise.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Professional, friendly and great service!!

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Prompt and efficient. Always ready to pick up instructions at short notice

Friendly and efficient approach to from initial instruction to completion.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Tremark answer the phones promptly unlike other providers

Friendly, good updates. efficient, and a cost effective service!

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Very quick response to initial instruction and prompt service. Statement of service received same day.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

I like how well we are kept up to date with service attempts

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

You are always friendly and efficient. There is never any delay in carrying out our instructions

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Good value for money – Quick turnaround

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

You are far and away the best national provider. Thank you for your service.

The service was very professional, with regular communication and efficient delivery.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Accommodating and quick service – thank you!

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Easy to communicate with and understood our requirements.

Very fast and efficient

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Ben Mansell has always ben extremely prompt and great to speak with.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Very good value for money

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Karl was professional and responsive, and the task was managed efficiently. 

We are kept up to date. It is rare that I have to chase for news.

Very quick and efficient service – thank you!

Professional and efficient service.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Ben kept us up to date and made sure everything ran smoothly.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Quick, efficient and no fuss.

The service was really good. Promptness, courtesy, quick, professional

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Quick, efficient, friendly.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.