Company Enquiries.

Professional, timely and quality. Great staff, good service and highly recommended.

Easy service and quick response

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Fast and efficient

You went the extra mile to help in a difficult case

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Easy to contact and provided regular updates. Took an actual interest in the case.

Easy to communicate with and understood our requirements.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Friendly, good updates. efficient, and a cost effective service!

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Excellent email updates. Thorough report and great service all round!

Friendly staff who are prompt with responses

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

It was an easy transaction, you just got on with it, and reported back with your findings.

Very efficient service from a professional team

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Prompt service – I required documents signing urgently and received the documents back very quickly.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

You are far and away the best national provider. Thank you for your service.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Professional, friendly and great service!!

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

The job gets done with the minimum amount of fuss

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Ben Mansell has always ben extremely prompt and great to speak with.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Simple, straightforward service.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Efficient and cost effective

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

User Friendly

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Speed of service was excellent.

I liked the emails from Emilie, she always very polite and friendly

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Knowledgeable, to the point and expedient.

Simple instruction and straightforward response

Very good customer service and very good at keeping us informed

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Very quick turnaround time and efficient. Great client service.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Good value for money – Quick turnaround

Prompt and efficient service

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Professional, precise and would definitely use the service again.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

The friendliness of the service as well as being kept up to date promptly.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

I think the service is perfect. Professional, efficient and fast.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Efficient and excellent

We are kept up to date. It is rare that I have to chase for news.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

You have an efficient and reliable service that I can offer to my clients

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.