Company Enquiries.

Friendly and helpful staff.

You have an efficient and reliable service that I can offer to my clients

I like how well we are kept up to date with service attempts

Quick, efficient and no fuss.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

I liked the responsiveness and the professionalism

Fast and efficient

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Personal, friendly, always available around the clock to help

Tremark are extremely reliable and always deliver on time.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

You couldn’t improve the service we received. Quick and Efficient

Friendly, good updates. efficient, and a cost effective service!

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Accommodating and quick service – thank you!

Simple instruction and straightforward response

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Prompt and efficient. Always ready to pick up instructions at short notice

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Very happy with service and have recommended to colleagues, Jules is a star!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Super quick response and a prompt delivery of service.

The friendliness of the service as well as being kept up to date promptly.

Always reliable even at short notice

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Friendly, professional informative staff. Quick responses.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Prompt and efficient service

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Extremely efficient service.

Extensive work put into providing accurate and up to date information

Very good customer service and very good at keeping us informed

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

The job gets done with the minimum amount of fuss

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

You are always efficient, reliable and highly professional.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Easy service and quick response

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Ben Mansell has always ben extremely prompt and great to speak with.

I think the service is perfect. Professional, efficient and fast.

Easy to contact and whoever answers in the office take’s responsibility.

Reports are clear and concise and can be forwarded straight to our clients

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Tremark answer the phones promptly unlike other providers

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Friendly staff who are prompt with responses

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Quick, efficient, friendly.

Great service, love the ‘no find no fee’!

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Prompt service – I required documents signing urgently and received the documents back very quickly.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

The service was really good. Promptness, courtesy, quick, professional

We are kept up to date. It is rare that I have to chase for news.

Very efficient service from a professional team

Efficient and cost effective

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

The service was superb. Rapid. Detailed. Precise.

Very responsive and kept fully appraised

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Very quick and efficient service – thank you!

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.