Company Enquiries.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Always very prompt turnaround which is extremely important to our clients.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

The job gets done with the minimum amount of fuss

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Professional, timely and quality. Great staff, good service and highly recommended.

Accommodating and quick service – thank you!

I liked the responsiveness and the professionalism

You are always efficient, reliable and highly professional.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very efficient service from a professional team

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

You couldn’t improve the service we received. Quick and Efficient

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

It feels like we are getting personal service from someone senior

Excellent email updates. Thorough report and great service all round!

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Ben was extremely professional and helpful and kept us updated

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Quick, efficient and no fuss.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

We are kept up to date. It is rare that I have to chase for news.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Very fast and efficient

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

The service was superb. Rapid. Detailed. Precise.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Very happy with service and have recommended to colleagues, Jules is a star!

Personal, friendly, always available around the clock to help

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

You went the extra mile to help in a difficult case

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

We get updates, even when you are struggling to trace.

Quick, efficient, friendly.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Very quick and efficient service – thank you!

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Great service, love the ‘no find no fee’!

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Prompt and efficient service

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Always reliable even at short notice

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Professional and efficient service.

Prompt service – I required documents signing urgently and received the documents back very quickly.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Super quick response and a prompt delivery of service.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Quick, efficient and professional.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Efficient and professional

Easy to communicate with and understood our requirements.

Very quick turnaround time and efficient. Great client service.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Friendly and helpful staff.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Tremark are extremely reliable and always deliver on time.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Very efficient

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Efficient and cost effective

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Tremark answer the phones promptly unlike other providers

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service.

Very good customer service and very good at keeping us informed

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Friendly, professional informative staff. Quick responses.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Efficient and excellent

The service was really good. Promptness, courtesy, quick, professional

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