Company Enquiries.

Very quick and efficient service – thank you!

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Friendly staff who are prompt with responses

Accommodating and quick service – thank you!

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Quick, efficient, friendly.

The service was very professional, with regular communication and efficient delivery.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Very fast and excellent, Emilie was amazing!

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I liked the emails from Emilie, she always very polite and friendly

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

You are always efficient, reliable and highly professional.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Great service, love the ‘no find no fee’!

Ben Mansell has always ben extremely prompt and great to speak with.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Ben was extremely professional and helpful and kept us updated

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Knowledgeable, to the point and expedient.

Quick, efficient and professional.

Very efficient

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Professional, timely and quality. Great staff, good service and highly recommended.

Really quick response to a last minute request from us!

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

Very responsive and kept fully appraised

Friendly, good updates. efficient, and a cost effective service!

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Kept up to date throughout and email communication is quick

Extensive work put into providing accurate and up to date information

Excellent service provided. We liked the speed and the range and breadth of information provided

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Professional, precise and would definitely use the service again.

Prompt and efficient. Always ready to pick up instructions at short notice

Speed of service was excellent.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Very quick turnaround time and efficient. Great client service.

User Friendly

Always reliable even at short notice

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Good value for money – Quick turnaround

It was an easy transaction, you just got on with it, and reported back with your findings.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

We are kept up to date. It is rare that I have to chase for news.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Fast, efficient and Tremark did exactly what they said they would.

Ben kept us up to date and made sure everything ran smoothly.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Efficient and professional

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Extremely efficient and usually successful in tracing who I need.

It feels like we are getting personal service from someone senior

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Excellent and professional service! – Nothing to improve – really pleased!

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Quick, efficient and no fuss.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Friendly, professional informative staff. Quick responses.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Fast and efficient.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

The friendliness of the service as well as being kept up to date promptly.

The job gets done with the minimum amount of fuss

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Very prompt response and dealt with the instruction urgently within the timescales requested

Easy to contact and provided regular updates. Took an actual interest in the case.

Personal, friendly, always available around the clock to help