Covert and Overt Surveillance.

Friendly, professional informative staff. Quick responses.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Efficient and excellent

Very quick and efficient service – thank you!

Great service, love the ‘no find no fee’!

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Quick, efficient, friendly.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Excellent and professional service! – Nothing to improve – really pleased!

Professional, friendly and great service!!

Very responsive and kept fully appraised

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Tremark answer the phones promptly unlike other providers

Very good customer service and very good at keeping us informed

Friendly and helpful staff.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

You are always efficient, reliable and highly professional.

Quick, efficient and no fuss.

You went the extra mile to help in a difficult case

Prompt and efficient service

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

The service was very professional, with regular communication and efficient delivery.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

User Friendly

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

You have an efficient and reliable service that I can offer to my clients

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Simple instruction and straightforward response

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Easy to contact and whoever answers in the office take’s responsibility.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Very fast and excellent, Emilie was amazing!

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Personal, friendly, always available around the clock to help

Tremark are extremely reliable and always deliver on time.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Karl was professional and responsive, and the task was managed efficiently. 

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

I like how well we are kept up to date with service attempts

Fast and efficient

I think the service is perfect. Professional, efficient and fast.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Easy to communicate with and understood our requirements.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Quick, efficient and professional.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Speed of service was excellent.

The service was superb. Rapid. Detailed. Precise.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Friendly and efficient approach to from initial instruction to completion.

Professional and efficient service.

Very efficient service from a professional team

You couldn’t improve the service we received. Quick and Efficient

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Always reliable even at short notice

Professional, timely and quality. Great staff, good service and highly recommended.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

The job gets done with the minimum amount of fuss

Comprehensive reports, easy to read and we are kept informed throughout the process.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Super quick response and a prompt delivery of service.

Very Pleased with the service and confidentiality of the progress involved.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very prompt response and dealt with the instruction urgently within the timescales requested

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

The service was really good. Promptness, courtesy, quick, professional

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.