Covert and Overt Surveillance.

Excellent email updates. Thorough report and great service all round!

It was an easy transaction, you just got on with it, and reported back with your findings.

Easy to contact and whoever answers in the office take’s responsibility.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

It feels like we are getting personal service from someone senior

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Very good customer service and very good at keeping us informed

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Reports are clear and concise and can be forwarded straight to our clients

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Efficient, polite and professional service at a reasonable price.

Very happy with service and have recommended to colleagues, Jules is a star!

Very easy to deal with and made the whole process very smooth.

Easy to communicate with and understood our requirements.

Karl was professional and responsive, and the task was managed efficiently. 

Simple instruction and straightforward response

Easy service and quick response

Tremark are extremely reliable and always deliver on time.

The friendliness of the service as well as being kept up to date promptly.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Easy to use and reliable!

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Professional and knowledgeable.

You are always efficient, reliable and highly professional.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Personal, friendly, always available around the clock to help

No improvements necessary. Excellent service! Would highly recommend to anyone.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very Pleased with the service and confidentiality of the progress involved.

Fast, efficient and Tremark did exactly what they said they would.

Prompt and efficient service

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Efficient and excellent

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Friendly, professional informative staff. Quick responses.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Extremely efficient and usually successful in tracing who I need.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Extremely efficient service.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Ben was extremely professional and helpful and kept us updated

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

The job gets done with the minimum amount of fuss

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

You have an efficient and reliable service that I can offer to my clients

Accommodating and quick service – thank you!

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Friendly, good updates. efficient, and a cost effective service!

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Professional, friendly and great service!!

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

The service was superb. Rapid. Detailed. Precise.

Very efficient

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Prompt and efficient. Always ready to pick up instructions at short notice

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Knowledgeable, to the point and expedient.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Tremark answer the phones promptly unlike other providers

Professional, timely and quality. Great staff, good service and highly recommended.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.