Covert and Overt Surveillance.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Friendly, good updates. efficient, and a cost effective service!

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

You are far and away the best national provider. Thank you for your service.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

You went the extra mile to help in a difficult case

Very quick response to initial instruction and prompt service. Statement of service received same day.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Efficient and cost effective

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Accommodating and quick service – thank you!

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Reports are clear and concise and can be forwarded straight to our clients

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Very prompt and i received the information almost immediately

Extensive work put into providing accurate and up to date information

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Great service, love the ‘no find no fee’!

I liked the speed at which documents were served and the excellent customer service.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I liked the responsiveness and the professionalism

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very happy with service and have recommended to colleagues, Jules is a star!

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Easy to use and reliable!

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

It was an easy transaction, you just got on with it, and reported back with your findings.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Quick, efficient and no fuss.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Easy to contact and provided regular updates. Took an actual interest in the case.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Speed of service was excellent.

You have an efficient and reliable service that I can offer to my clients

Very good customer service and very good at keeping us informed

Extremely efficient service.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Knowledgeable, to the point and expedient.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

The friendliness of the service as well as being kept up to date promptly.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Professional and efficient service.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Always very prompt turnaround which is extremely important to our clients.

Very quick turnaround time and efficient. Great client service.

Very approachable and responsive with quick turnaround times.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Extremely efficient and usually successful in tracing who I need.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

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