Covert and Overt Surveillance.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Personal, friendly, always available around the clock to help

Very fast and efficient

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Very quick and efficient service – thank you!

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Easy to use and reliable!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Speed of service was excellent.

Friendly and efficient approach to from initial instruction to completion.

Accommodating and quick service – thank you!

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

We are kept up to date. It is rare that I have to chase for news.

Friendly staff who are prompt with responses

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very happy with service and have recommended to colleagues, Jules is a star!

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Very good customer service and very good at keeping us informed

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

You couldn’t improve the service we received. Quick and Efficient

Always reliable even at short notice

Professional and knowledgeable.

Friendly and helpful staff.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Extremely efficient service.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very efficient service from a professional team

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Professional, timely and quality. Great staff, good service and highly recommended.

Extensive work put into providing accurate and up to date information

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Prompt and efficient. Always ready to pick up instructions at short notice

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very Pleased with the service and confidentiality of the progress involved.

Friendly, professional informative staff. Quick responses.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Knowledgeable, to the point and expedient.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Fast and efficient

Ben was extremely professional and helpful and kept us updated

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Very fast and excellent, Emilie was amazing!

Easy to communicate with and understood our requirements.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Prompt service – I required documents signing urgently and received the documents back very quickly.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Great service, love the ‘no find no fee’!

Excellent and professional service! – Nothing to improve – really pleased!

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

I think the service is perfect. Professional, efficient and fast.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Efficient and cost effective

Very prompt response and dealt with the instruction urgently within the timescales requested

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Fast and efficient.

Very quick turnaround time and efficient. Great client service.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Very efficient

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

You have an efficient and reliable service that I can offer to my clients

Ben Mansell has always ben extremely prompt and great to speak with.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Efficient and professional