Covert and Overt Surveillance.

Efficient and cost effective

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

The service was really good. Promptness, courtesy, quick, professional

Personal, friendly, always available around the clock to help

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Prompt and efficient service

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Very good customer service and very good at keeping us informed

Ben Mansell has always ben extremely prompt and great to speak with.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Knowledgeable, to the point and expedient.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

I liked the emails from Emilie, she always very polite and friendly

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Very quick turnaround time and efficient. Great client service.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

Kept up to date throughout and email communication is quick

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

It feels like we are getting personal service from someone senior

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Always very prompt turnaround which is extremely important to our clients.

I think the service is perfect. Professional, efficient and fast.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Extremely efficient and usually successful in tracing who I need.

Simple, straightforward service.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Efficient and professional

It is a transparent service and the job is done quickly and efficiently.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

You went the extra mile to help in a difficult case

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

You couldn’t improve the service we received. Quick and Efficient

Very prompt and i received the information almost immediately

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

You are always efficient, reliable and highly professional.

Easy to use and reliable!

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Excellent email updates. Thorough report and great service all round!

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Friendly, professional informative staff. Quick responses.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Very fast and excellent, Emilie was amazing!

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Quick, efficient and no fuss.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Friendly staff who are prompt with responses

Speed of service was excellent.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Very efficient

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Tremark answer the phones promptly unlike other providers

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Very happy with service and have recommended to colleagues, Jules is a star!

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Quick and easy. Very prompt service with no issues.