Covert and Overt Surveillance.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

You are always friendly and efficient. There is never any delay in carrying out our instructions

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Extremely efficient and usually successful in tracing who I need.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Efficient and professional

Quick, efficient and professional.

Very good customer service and very good at keeping us informed

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Prompt and efficient. Always ready to pick up instructions at short notice

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Professional and knowledgeable.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Extremely efficient service.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

It feels like we are getting personal service from someone senior

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Fast and efficient.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Easy to communicate with and understood our requirements.

Simple, straightforward service.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

You went the extra mile to help in a difficult case

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Very fast and efficient

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Very approachable and responsive with quick turnaround times.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Efficient and cost effective

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

We are kept up to date. It is rare that I have to chase for news.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Efficient and excellent

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Very efficient service from a professional team

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Good value for money – Quick turnaround

Speed of service was excellent.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

You are always efficient, reliable and highly professional.

Ben kept us up to date and made sure everything ran smoothly.

Professional, precise and would definitely use the service again.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very fast and excellent, Emilie was amazing!

Very efficient

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Friendly and helpful staff.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Tremark answer the phones promptly unlike other providers

Prompt service – I required documents signing urgently and received the documents back very quickly.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

The job gets done with the minimum amount of fuss

I liked the responsiveness and the professionalism

Easy service and quick response

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Friendly, good updates. efficient, and a cost effective service!

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

The friendliness of the service as well as being kept up to date promptly.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Prompt and efficient service

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

It was an easy transaction, you just got on with it, and reported back with your findings.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Knowledgeable, to the point and expedient.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very prompt response and dealt with the instruction urgently within the timescales requested