Covert and Overt Surveillance.

Efficient, polite and professional service at a reasonable price.

Friendly and helpful staff.

Extremely efficient service.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Prompt and efficient service

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Friendly, good updates. efficient, and a cost effective service!

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Quick and easy. Very prompt service with no issues.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Kept up to date throughout and email communication is quick

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Very good value for money

I liked the responsiveness and the professionalism

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Good value for money – Quick turnaround

Very easy to deal with and made the whole process very smooth.

Karl was professional and responsive, and the task was managed efficiently. 

Prompt and efficient. Always ready to pick up instructions at short notice

Efficient and professional

Very responsive and kept fully appraised

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Quick, efficient and professional.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Easy to deal with, prompt and clear communication

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Very efficient service from a professional team

Easy to communicate with and understood our requirements.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Tremark answer the phones promptly unlike other providers

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Friendly, professional informative staff. Quick responses.

Ben was extremely professional and helpful and kept us updated

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Really quick response to a last minute request from us!

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Very quick and efficient service – thank you!

Extremely efficient and usually successful in tracing who I need.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Very efficient

Always reliable even at short notice

Ben kept us up to date and made sure everything ran smoothly.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Ben Mansell has always ben extremely prompt and great to speak with.

The friendliness of the service as well as being kept up to date promptly.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

I think the service is perfect. Professional, efficient and fast.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Excellent and professional service! – Nothing to improve – really pleased!

Fast and efficient.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Fast, efficient and Tremark did exactly what they said they would.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

You couldn’t improve the service we received. Quick and Efficient

Quick, efficient and no fuss.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

It was an easy transaction, you just got on with it, and reported back with your findings.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Professional, precise and would definitely use the service again.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

You have an efficient and reliable service that I can offer to my clients

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.