Covert and Overt Surveillance.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

The job gets done with the minimum amount of fuss

Excellent email updates. Thorough report and great service all round!

Quick, efficient, friendly.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Prompt and efficient. Always ready to pick up instructions at short notice

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

You couldn’t improve the service we received. Quick and Efficient

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Efficient and cost effective

Easy to communicate with and understood our requirements.

Very efficient

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

It was an easy transaction, you just got on with it, and reported back with your findings.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Comprehensive reports, easy to read and we are kept informed throughout the process.

Professional, precise and would definitely use the service again.

Very Pleased with the service and confidentiality of the progress involved.

Friendly, good updates. efficient, and a cost effective service!

Easy to contact and provided regular updates. Took an actual interest in the case.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Always reliable even at short notice

Professional and knowledgeable.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

It feels like we are getting personal service from someone senior

Prompt service – I required documents signing urgently and received the documents back very quickly.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

The service was very professional, with regular communication and efficient delivery.

Tremark answer the phones promptly unlike other providers

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Always very prompt turnaround which is extremely important to our clients.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Easy service and quick response

Friendly staff who are prompt with responses

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Very happy with service and have recommended to colleagues, Jules is a star!

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

User Friendly

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

The service was really good. Promptness, courtesy, quick, professional

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Prompt and efficient service

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Super quick response and a prompt delivery of service.

Fast, efficient and Tremark did exactly what they said they would.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Efficient and professional

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Very approachable and responsive with quick turnaround times.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Very easy to deal with and made the whole process very smooth.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Ben Mansell has always ben extremely prompt and great to speak with.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

You are always efficient, reliable and highly professional.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I think the service is perfect. Professional, efficient and fast.

Professional and efficient service.

Very quick turnaround time and efficient. Great client service.