Covert and Overt Surveillance.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Ben Mansell has always ben extremely prompt and great to speak with.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Excellent email updates. Thorough report and great service all round!

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Professional, timely and quality. Great staff, good service and highly recommended.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Professional, precise and would definitely use the service again.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Easy to communicate with and understood our requirements.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

Ben was extremely professional and helpful and kept us updated

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Personal, friendly, always available around the clock to help

Very quick and efficient service – thank you!

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

The friendliness of the service as well as being kept up to date promptly.

Easy to deal with, prompt and clear communication

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Tremark answer the phones promptly unlike other providers

Very good customer service and very good at keeping us informed

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Really quick response to a last minute request from us!

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Very quick response to initial instruction and prompt service. Statement of service received same day.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Easy to contact and provided regular updates. Took an actual interest in the case.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Friendly and helpful staff.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

You have an efficient and reliable service that I can offer to my clients

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Excellent and professional service! – Nothing to improve – really pleased!

Accommodating and quick service – thank you!

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

You are always efficient, reliable and highly professional.

The service was really good. Promptness, courtesy, quick, professional

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Reports are clear and concise and can be forwarded straight to our clients

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Extremely efficient and usually successful in tracing who I need.

Very prompt response and dealt with the instruction urgently within the timescales requested

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

The service was superb. Rapid. Detailed. Precise.

Very fast and efficient

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

It feels like we are getting personal service from someone senior

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

We are kept up to date. It is rare that I have to chase for news.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

You couldn’t improve the service we received. Quick and Efficient

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

You are far and away the best national provider. Thank you for your service.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Quick, efficient and no fuss.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”