Covert and Overt Surveillance.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Personal, friendly, always available around the clock to help

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Prompt service – I required documents signing urgently and received the documents back very quickly.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Super quick response and a prompt delivery of service.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Easy to use and reliable!

You are far and away the best national provider. Thank you for your service.

Quick, efficient and no fuss.

I think the service is perfect. Professional, efficient and fast.

Very Pleased with the service and confidentiality of the progress involved.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Easy to contact and provided regular updates. Took an actual interest in the case.

Ben Mansell has always ben extremely prompt and great to speak with.

The job gets done with the minimum amount of fuss

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Professional and efficient service.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

You are always efficient, reliable and highly professional.

Excellent service provided. We liked the speed and the range and breadth of information provided

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very easy to deal with and made the whole process very smooth.

Fast and efficient

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

You couldn’t improve the service we received. Quick and Efficient

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Simple, straightforward service.

Kept up to date throughout and email communication is quick

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Great service, love the ‘no find no fee’!

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

We are kept up to date. It is rare that I have to chase for news.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Professional and knowledgeable.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Professional, precise and would definitely use the service again.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Friendly, professional informative staff. Quick responses.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Very approachable and responsive with quick turnaround times.

Prompt and efficient. Always ready to pick up instructions at short notice

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

You went the extra mile to help in a difficult case

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Very prompt and i received the information almost immediately

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Prompt and efficient service

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

The friendliness of the service as well as being kept up to date promptly.

Very good value for money

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Knowledgeable, to the point and expedient.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

The service was superb. Rapid. Detailed. Precise.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Extensive work put into providing accurate and up to date information