Covert and Overt Surveillance.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

I liked the responsiveness and the professionalism

Efficient and professional

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Efficient and excellent

Friendly, good updates. efficient, and a cost effective service!

Fast and efficient.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Extremely efficient service.

The service was very professional, with regular communication and efficient delivery.

You have an efficient and reliable service that I can offer to my clients

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very good customer service and very good at keeping us informed

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Friendly staff who are prompt with responses

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

The service was superb. Rapid. Detailed. Precise.

Quick, efficient and professional.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Very responsive and kept fully appraised

Professional, timely and quality. Great staff, good service and highly recommended.

It feels like we are getting personal service from someone senior

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

No improvements necessary. Excellent service! Would highly recommend to anyone.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Always very prompt turnaround which is extremely important to our clients.

Easy to communicate with and understood our requirements.

Very quick turnaround time and efficient. Great client service.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Efficient and cost effective

You are always efficient, reliable and highly professional.

Great service, love the ‘no find no fee’!

We are kept up to date. It is rare that I have to chase for news.

Friendly, professional informative staff. Quick responses.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Simple instruction and straightforward response

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Easy service and quick response

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

We get updates, even when you are struggling to trace.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Always reliable even at short notice

User Friendly

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Professional and efficient service.

The friendliness of the service as well as being kept up to date promptly.

The service was really good. Promptness, courtesy, quick, professional

Fast and efficient

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Very efficient

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Friendly and helpful staff.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Easy to contact and whoever answers in the office take’s responsibility.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

You went the extra mile to help in a difficult case

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Personal, friendly, always available around the clock to help

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Very fast and efficient

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Karl was professional and responsive, and the task was managed efficiently. 

I like how well we are kept up to date with service attempts

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Prompt and efficient. Always ready to pick up instructions at short notice