Covert and Overt Surveillance.

Professional, friendly and great service!!

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Friendly and efficient approach to from initial instruction to completion.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I think the service is perfect. Professional, efficient and fast.

Excellent email updates. Thorough report and great service all round!

Kept up to date throughout and email communication is quick

Simple instruction and straightforward response

Quick, efficient and professional.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Friendly and helpful staff.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Very fast and efficient

Very quick and efficient service – thank you!

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

No improvements necessary. Excellent service! Would highly recommend to anyone.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

You couldn’t improve the service we received. Quick and Efficient

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Tremark are extremely reliable and always deliver on time.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

You are far and away the best national provider. Thank you for your service.

Ben was extremely professional and helpful and kept us updated

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Easy to contact and provided regular updates. Took an actual interest in the case.

Prompt and efficient. Always ready to pick up instructions at short notice

Great service, love the ‘no find no fee’!

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Prompt and efficient service

Very prompt response and dealt with the instruction urgently within the timescales requested

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Easy to use and reliable!

You have an efficient and reliable service that I can offer to my clients

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Extremely efficient service.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Very easy to deal with and made the whole process very smooth.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Fast and efficient

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

You went the extra mile to help in a difficult case

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

The service was very professional, with regular communication and efficient delivery.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Fast and efficient.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Speed of service was excellent.

I like how well we are kept up to date with service attempts

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

We are kept up to date. It is rare that I have to chase for news.

Very quick turnaround time and efficient. Great client service.

It was an easy transaction, you just got on with it, and reported back with your findings.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Very efficient service from a professional team

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Professional, timely and quality. Great staff, good service and highly recommended.

Extensive work put into providing accurate and up to date information

Professional and efficient service.

Efficient and cost effective

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Very responsive and kept fully appraised

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Very fast and excellent, Emilie was amazing!

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.