Credit Checks.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Very fast and excellent, Emilie was amazing!

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Simple instruction and straightforward response

Prompt service – I required documents signing urgently and received the documents back very quickly.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Good value for money – Quick turnaround

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

You are always friendly and efficient. There is never any delay in carrying out our instructions

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Fast, efficient and Tremark did exactly what they said they would.

You are far and away the best national provider. Thank you for your service.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

You are always efficient, reliable and highly professional.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

You couldn’t improve the service we received. Quick and Efficient

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Simple, straightforward service.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Quick, efficient, friendly.

Quick and easy. Very prompt service with no issues.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Professional and knowledgeable.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

I like how well we are kept up to date with service attempts

Easy to use and reliable!

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Quick, efficient and no fuss.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very Pleased with the service and confidentiality of the progress involved.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Knowledgeable, to the point and expedient.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Efficient and professional

Ben was extremely professional and helpful and kept us updated

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Friendly and efficient approach to from initial instruction to completion.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

We get updates, even when you are struggling to trace.

Tremark are extremely reliable and always deliver on time.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Very easy to deal with and made the whole process very smooth.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Friendly and helpful staff.

I think the service is perfect. Professional, efficient and fast.

Very efficient

Extremely efficient and usually successful in tracing who I need.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Great service, love the ‘no find no fee’!

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Easy to communicate with and understood our requirements.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

User Friendly

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Prompt and efficient service

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Extensive work put into providing accurate and up to date information

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”