Employment Tracing.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Prompt and efficient. Always ready to pick up instructions at short notice

Friendly and helpful staff.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Excellent service provided. We liked the speed and the range and breadth of information provided

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I think the service is perfect. Professional, efficient and fast.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Fast, efficient and Tremark did exactly what they said they would.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Very Pleased with the service and confidentiality of the progress involved.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Quick, efficient and no fuss.

Extremely efficient service.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

You are far and away the best national provider. Thank you for your service.

Simple instruction and straightforward response

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Simple, straightforward service.

Fast and efficient.

Efficient and excellent

Good value for money – Quick turnaround

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I liked the responsiveness and the professionalism

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Very approachable and responsive with quick turnaround times.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very happy with service and have recommended to colleagues, Jules is a star!

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

The service was superb. Rapid. Detailed. Precise.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Accommodating and quick service – thank you!

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Easy to communicate with and understood our requirements.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Efficient, polite and professional service at a reasonable price.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Very responsive and kept fully appraised

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

I liked the emails from Emilie, she always very polite and friendly

User Friendly

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Easy to contact and provided regular updates. Took an actual interest in the case.

Very quick and efficient service – thank you!

You went the extra mile to help in a difficult case

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Professional and knowledgeable.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

You are always efficient, reliable and highly professional.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Karl was professional and responsive, and the task was managed efficiently. 

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Professional, timely and quality. Great staff, good service and highly recommended.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Excellent and professional service! – Nothing to improve – really pleased!

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Prompt service – I required documents signing urgently and received the documents back very quickly.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Quick and easy. Very prompt service with no issues.

The friendliness of the service as well as being kept up to date promptly.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Very good value for money

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.