Employment Tracing.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Simple, straightforward service.

Very responsive and kept fully appraised

Accommodating and quick service – thank you!

We get updates, even when you are struggling to trace.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Quick, efficient, friendly.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Friendly staff who are prompt with responses

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Reports are clear and concise and can be forwarded straight to our clients

Always very prompt turnaround which is extremely important to our clients.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Ben was extremely professional and helpful and kept us updated

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

No improvements necessary. Excellent service! Would highly recommend to anyone.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

The job gets done with the minimum amount of fuss

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Professional and knowledgeable.

Friendly, good updates. efficient, and a cost effective service!

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Tremark are extremely reliable and always deliver on time.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

You have an efficient and reliable service that I can offer to my clients

You couldn’t improve the service we received. Quick and Efficient

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Prompt and efficient. Always ready to pick up instructions at short notice

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Extremely efficient service.

Knowledgeable, to the point and expedient.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Excellent and professional service! – Nothing to improve – really pleased!

Professional, timely and quality. Great staff, good service and highly recommended.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Always reliable even at short notice

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Efficient and excellent

I think the service is perfect. Professional, efficient and fast.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Fast and efficient

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Simple instruction and straightforward response

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

The friendliness of the service as well as being kept up to date promptly.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Tremark answer the phones promptly unlike other providers

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

The service was very professional, with regular communication and efficient delivery.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very fast and efficient

Karl was professional and responsive, and the task was managed efficiently. 

Ben Mansell has always ben extremely prompt and great to speak with.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Professional and efficient service.

Quick, efficient and no fuss.

Speed of service was excellent.

Quick, efficient and professional.

Easy to communicate with and understood our requirements.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

I liked the responsiveness and the professionalism

Very prompt response and dealt with the instruction urgently within the timescales requested

You went the extra mile to help in a difficult case

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Very quick turnaround time and efficient. Great client service.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Friendly and efficient approach to from initial instruction to completion.

The service was really good. Promptness, courtesy, quick, professional

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

It feels like we are getting personal service from someone senior

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”