Employment Tracing.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Very fast and excellent, Emilie was amazing!

Knowledgeable, to the point and expedient.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Always reliable even at short notice

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

I like how well we are kept up to date with service attempts

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

The service was very professional, with regular communication and efficient delivery.

Fast and efficient.

Quick, efficient and no fuss.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Tremark are extremely reliable and always deliver on time.

Professional and efficient service.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Tremark answer the phones promptly unlike other providers

Easy to contact and whoever answers in the office take’s responsibility.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Very efficient

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

You couldn’t improve the service we received. Quick and Efficient

Ben kept us up to date and made sure everything ran smoothly.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Easy to contact and provided regular updates. Took an actual interest in the case.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

The service was really good. Promptness, courtesy, quick, professional

Ben Mansell has always ben extremely prompt and great to speak with.

Easy to communicate with and understood our requirements.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Comprehensive reports, easy to read and we are kept informed throughout the process.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

You are far and away the best national provider. Thank you for your service.

Easy to deal with, prompt and clear communication

Karl was professional and responsive, and the task was managed efficiently. 

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

You went the extra mile to help in a difficult case

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Efficient and excellent

Always very prompt turnaround which is extremely important to our clients.

Very Pleased with the service and confidentiality of the progress involved.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

We are kept up to date. It is rare that I have to chase for news.

Professional and knowledgeable.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Very prompt response and dealt with the instruction urgently within the timescales requested

Friendly staff who are prompt with responses

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Really quick response to a last minute request from us!

I liked the responsiveness and the professionalism

Friendly, good updates. efficient, and a cost effective service!

Very easy to deal with and made the whole process very smooth.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Very quick and efficient service – thank you!

Ben was extremely professional and helpful and kept us updated

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

You have an efficient and reliable service that I can offer to my clients

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Very happy with service and have recommended to colleagues, Jules is a star!

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Easy to use and reliable!

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

The service was superb. Rapid. Detailed. Precise.

Super quick response and a prompt delivery of service.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Friendly and helpful staff.