Employment Tracing.

Very quick turnaround time and efficient. Great client service.

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

Super quick response and a prompt delivery of service.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Very Pleased with the service and confidentiality of the progress involved.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Excellent service provided. We liked the speed and the range and breadth of information provided

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Quick and easy. Very prompt service with no issues.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Professional and knowledgeable.

Excellent and professional service! – Nothing to improve – really pleased!

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Speed of service was excellent.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Good value for money – Quick turnaround

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Very responsive and kept fully appraised

Fast, efficient and Tremark did exactly what they said they would.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Efficient, polite and professional service at a reasonable price.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Kept up to date throughout and email communication is quick

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Easy to contact and provided regular updates. Took an actual interest in the case.

Very efficient service from a professional team

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I liked the attention of care of the process server, and the regular updates by Emilie.

Efficient and cost effective

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Really quick response to a last minute request from us!

Easy to deal with, prompt and clear communication

Very prompt and i received the information almost immediately

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Easy service and quick response

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

You couldn’t improve the service we received. Quick and Efficient

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Friendly, good updates. efficient, and a cost effective service!

It feels like we are getting personal service from someone senior

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Ben kept us up to date and made sure everything ran smoothly.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

I liked the emails from Emilie, she always very polite and friendly

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Ben was extremely professional and helpful and kept us updated

No improvements necessary. Excellent service! Would highly recommend to anyone.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

The service was superb. Rapid. Detailed. Precise.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Very quick response to initial instruction and prompt service. Statement of service received same day.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.