Employment Tracing.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Very fast and excellent, Emilie was amazing!

We get updates, even when you are struggling to trace.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I like how well we are kept up to date with service attempts

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Professional and knowledgeable.

Very efficient service from a professional team

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very good customer service and very good at keeping us informed

Very prompt response and dealt with the instruction urgently within the timescales requested

Efficient, polite and professional service at a reasonable price.

Very approachable and responsive with quick turnaround times.

Very happy with service and have recommended to colleagues, Jules is a star!

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Fast and efficient

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Simple instruction and straightforward response

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Excellent email updates. Thorough report and great service all round!

Ben was extremely professional and helpful and kept us updated

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Knowledgeable, to the point and expedient.

Kept up to date throughout and email communication is quick

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Accommodating and quick service – thank you!

Really quick response to a last minute request from us!

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Efficient and excellent

I liked the responsiveness and the professionalism

Comprehensive reports, easy to read and we are kept informed throughout the process.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Prompt and efficient service

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Easy to contact and provided regular updates. Took an actual interest in the case.

It was an easy transaction, you just got on with it, and reported back with your findings.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

You are always efficient, reliable and highly professional.

Professional, friendly and great service!!

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

You have an efficient and reliable service that I can offer to my clients

Tremark answer the phones promptly unlike other providers

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I liked the emails from Emilie, she always very polite and friendly

You are far and away the best national provider. Thank you for your service.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Quick and easy. Very prompt service with no issues.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Extremely efficient and usually successful in tracing who I need.

Quick, efficient, friendly.

Friendly and helpful staff.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Very responsive and kept fully appraised

The service was really good. Promptness, courtesy, quick, professional

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Friendly and efficient approach to from initial instruction to completion.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Extremely efficient service.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Easy to deal with, prompt and clear communication