I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).
Sara Thompson, LAS Solicitors
You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.
Rebecca Ford, Shakespeare Martineau LLP
Professional, precise and would definitely use the service again.
Nicola Storr, Lawrence Stephens Solicitors
I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.
Emma Dunnill, Kemp Little
Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.
Phil Doyle, Blackwater Estates
Prompt service – I required documents signing urgently and received the documents back very quickly.
Megan Barker, Solicitor, Pryers
The friendliness of the service as well as being kept up to date promptly.
Ryan Wise, Browne Jacobson LLP
Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.
Amanda Slater, South Yorkshire Pensions Authority
Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.
Jo Barnes, LCF Law
You are always efficient, reliable and highly professional.
Emma Taylor, Browne Jacobson LLP
Extremely efficient and usually successful in tracing who I need.
Hannah Cazaly, Pryers Solicitors
Professional, timely and quality. Great staff, good service and highly recommended.
Scott Nodder, Gordons LLP
It was an easy transaction, you just got on with it, and reported back with your findings.
Sasha Watson, LSS Waste Management
Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.
David Spence, Clarion Solicitors
Very quick turnaround time and efficient. Great client service.
Claire McCormack, TLT LLP
I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.
Kathryn Conifer, DTM Legal
Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”
Caitln Johnson , Trainee Solicitor, Clarion Solicitors
Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.
Eleanor Paton, NHS Scotland
Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues
Jessica Robinson, Engie
I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.
This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.
Jonathan Taylor, Langleys Solicitors
Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
Ben was extremely professional and helpful and kept us updated
Alice Trainor, Fosters Solicitors
I liked the speed at which documents were served and the excellent customer service.
Ben Kerley, LA Law
Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.
Matthew Perry, Carrick Read Solicitors
Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.
Samantha Poulton, Pinsent Masons LLP
Very fast and excellent, Emilie was amazing!
Gabriella Piazza, Solomon Shepherd Solicitors
Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.
Samman Sohail Khan, London
I think the service is perfect. Professional, efficient and fast.
Sherlon Hernandez, Sheridans Solicitors
The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.
Angela Edmunds, Dean Property Group Limited
Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.
Natasha Chandler, Addleshaw Goddard
Friendly, professional informative staff. Quick responses.
Alishia Shaw, Ashfords Solicitors
Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.
Matthew Foden, Solicitor, Weightmans LLP
Really quick response to a last minute request from us!
Grace Parker, Clarion Solicitors
Karl was professional and responsive, and the task was managed efficiently.
William Friedman, OSEN LLC
It is extremely convenient to pick up a phone or send an email to discuss or find out information.
Ram Saroop, RDC Solicitors
I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.
Emily Wheatley, Optima Legal
Great service, love the ‘no find no fee’!
Polly Atkins, Paralegal, Fladgate LLP
Easy to contact and whoever answers in the office take’s responsibility.
Patrick Beesley, The Guinness Partnership
Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.
Abbie Hearson, Addleshaw Goddard LLP
Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.
Kate Thompson, KK Thompson Solicitors
“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded. We know that if we have urgent documents to serve they will be able to fulfil our needs. We have a good working relationship with them and they always provide a personal friendly service.”
Richard Smith, Solicitor, Walker Morris
Excellent service provided. We liked the speed and the range and breadth of information provided
Justin Woodgate, Masters Group
I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.
Diane Godfroy, Paris Smith Solicitors
Tremark answer the phones promptly unlike other providers
Rhena Dhugga, DWF Law
Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.
Tremark is overall very professional.
Elaine Owen, Palatine (R&D) Group
Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.
Sarah Willett, Edmondson Hall
Speed of service was excellent.
Louise Minshull, Addleshaw Goddard LLP
For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin
Nigel Kinder, Pardoes Solicitors
“Once I have instructed Tremark I can rely on them to get the job without having to chase them for updates.”
Louise Nichol, Partner, Ison Harrison Solicitors
Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.
Jennifer Elphick, TLT Solicitors
“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”
Eleanor Temple, Barrister, Kings Chambers
I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.
Amanda Avenell, Wiltshire Solicitors
Very Pleased with the service and confidentiality of the progress involved.
Sabra Farmand, Silver LLP
Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.
Mary Ambrose, Thomson Reuters
My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.
James Parratt, ASB Law
“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”
Neil Platts, Managing Director, Sydo IT Services
Friendly staff who are prompt with responses
Marc Schneiderman, Grace and Good Limited
I believe that the service I was provided with was excellent and could not name something to improve on.
Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.
Holly Carmelo, Thackray Williams LLP
I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.
Nina Oakley, Kidwells Law Solicitors Ltd
I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.
Gabriel Rodriguez-Cleary, Shoosmiths LLP
“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”
Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.
Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.
Danielle Stanley, North Yorkshire Council
Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.
Chris Deeley, Royds Withy King
Always reliable even at short notice
Natalie Ingram, Squire Patton Boggs
Quick and easy. Very prompt service with no issues.
Ben Kerley, LA-Law
Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.
Vandna Sharma, Buckles Law
“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”
Robert Griffiths, Solicitor, Penningtons Manches LLP
You went the extra mile to help in a difficult case
Peter Mason, Director, Mood Developments
Very good customer service and very good at keeping us informed
Alison Groves, PCR London LLP
The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!
Lee Ashton, The Linwood Fabric Co
I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.
Claire Towler, Venner Shipley LLP
Easy to contact and provided regular updates. Took an actual interest in the case.
Alex Taylor, Flagate LLP
Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.
Kaye Chadwick, Alker Ball Healds Solicitors
Fast and efficient.
Lili Yip, Squire Patton Boggs
It is a transparent service and the job is done quickly and efficiently.
Megan Knorr, Baker Tilly
Very happy with service and have recommended to colleagues, Jules is a star!
Georgina Kenny, Shoosmiths
“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”
Donna Briggs, Private Individual
No improvements necessary. Excellent service! Would highly recommend to anyone.
Jessica Chadwick, Shoosmiths.
Simple, straightforward service.
Hannah Blood, Walker Morris LLP
The job gets done with the minimum amount of fuss
Sarah Tribble, Michelmores Soliciotors
The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.
Ryan Wise, Browne Jacobson LLP
As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!
Erin Johnston, Ison Harrison
I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report
Victoria Agu, Stone and Stone LLP
Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!
I wouldn’t use any other firm for any of the services I use you guys for.
Anna Shaw, Excello Law
Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.
Adam Creasey, Lewis Nedas Law Ltd
Reports are clear and concise and can be forwarded straight to our clients
Charlotte Barry, TLT Solicitors
Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.
Rachel Donaldson, Advocate, AFR Advocates
Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.
Stephen Thorn, Shoosmiths LLP
“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”
I like that one quick email is an instruction and the quick confirmation that they have received the instruction
Julie McMahon, Vanderpump and Sykes Solicitors
I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.
Rise Wise, Browne Jacobson
Excellent email updates. Thorough report and great service all round!
Jessica Chadwick, Shoosmiths LLP
Efficient and excellent
Philip Myers, Partner, Freeths LLP
“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”
John Alderton, Partner, Squire Patton Boggs
Injury and Sickness Investigations
It is not always easy to determine the circumstances of an accident at work, home or in the car, but the investigators at Tremark Associates have many years of experience in the field of injury and sickness investigations and can help you uncover the truth.
Professional, Reliable and Discreet
We have worked on hundreds of false injury and sickness cases over the years, ranging from simple road traffic accidents to complex long-term sickness claims. Every sickness and injury investigation Tremark does is carried out discreetly, efficiently and professionally, and our experienced operatives always work within the constraints of the law.
Result Focused Techniques
Tremark investigators employ a range of different techniques to uncover the truth, including covert surveillance cameras and vehicles. We will also locate and interview witnesses, talk to other parties, and provide surveillance logs, photographic and video evidence so that you have access to the information you need.
Every injury or sickness investigation case handled is important, no matter how complex or simple, and we will work in close partnership with you so that you are kept informed of progress every step of the way.
If you would like more information about our sickness and injury investigation service, please get in touch today.