People Tracing for Private Clients.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

It was an easy transaction, you just got on with it, and reported back with your findings.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Ben Mansell has always ben extremely prompt and great to speak with.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

The job gets done with the minimum amount of fuss

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Excellent and professional service! – Nothing to improve – really pleased!

Efficient and professional

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Quick, efficient and professional.

I liked the responsiveness and the professionalism

Very Pleased with the service and confidentiality of the progress involved.

Fast, efficient and Tremark did exactly what they said they would.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Good value for money – Quick turnaround

Friendly, professional informative staff. Quick responses.

I liked the emails from Emilie, she always very polite and friendly

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

The service was very professional, with regular communication and efficient delivery.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Easy to use and reliable!

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Very easy to deal with and made the whole process very smooth.

Simple, straightforward service.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Really quick response to a last minute request from us!

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Super quick response and a prompt delivery of service.

Always reliable even at short notice

Excellent service provided. We liked the speed and the range and breadth of information provided

Very quick and efficient service – thank you!

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Great service, love the ‘no find no fee’!

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Efficient and cost effective

Professional, friendly and great service!!

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

It is a transparent service and the job is done quickly and efficiently.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Ben was extremely professional and helpful and kept us updated

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Very fast and excellent, Emilie was amazing!

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

The friendliness of the service as well as being kept up to date promptly.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Quick and easy. Very prompt service with no issues.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Kept up to date throughout and email communication is quick

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Very fast and efficient

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Friendly and helpful staff.

I think the service is perfect. Professional, efficient and fast.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Speed of service was excellent.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.