People Tracing for Private Clients.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

User Friendly

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Quick, efficient, friendly.

Easy to contact and whoever answers in the office take’s responsibility.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Very efficient service from a professional team

Friendly staff who are prompt with responses

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

You have an efficient and reliable service that I can offer to my clients

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Very quick and efficient service – thank you!

You are always efficient, reliable and highly professional.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Very good value for money

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Easy to contact and provided regular updates. Took an actual interest in the case.

The job gets done with the minimum amount of fuss

Good value for money – Quick turnaround

Very easy to deal with and made the whole process very smooth.

The service was superb. Rapid. Detailed. Precise.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

You are far and away the best national provider. Thank you for your service.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Great service, love the ‘no find no fee’!

You went the extra mile to help in a difficult case

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Prompt and efficient service

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Excellent email updates. Thorough report and great service all round!

No improvements necessary. Excellent service! Would highly recommend to anyone.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Karl was professional and responsive, and the task was managed efficiently. 

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very quick turnaround time and efficient. Great client service.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Simple instruction and straightforward response

Efficient, polite and professional service at a reasonable price.

Fast and efficient

Speed of service was excellent.

We are kept up to date. It is rare that I have to chase for news.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I liked the responsiveness and the professionalism

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Kept up to date throughout and email communication is quick

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Fast, efficient and Tremark did exactly what they said they would.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Excellent and professional service! – Nothing to improve – really pleased!

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

You couldn’t improve the service we received. Quick and Efficient

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Simple, straightforward service.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Professional and knowledgeable.

Accommodating and quick service – thank you!

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.