Pre-Employment Checks.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Professional and efficient service.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Super quick response and a prompt delivery of service.

Professional, precise and would definitely use the service again.

Reports are clear and concise and can be forwarded straight to our clients

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Simple instruction and straightforward response

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Very quick turnaround time and efficient. Great client service.

Excellent email updates. Thorough report and great service all round!

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

You went the extra mile to help in a difficult case

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Speed of service was excellent.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Very easy to deal with and made the whole process very smooth.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Professional, friendly and great service!!

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I liked the responsiveness and the professionalism

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

We get updates, even when you are struggling to trace.

Efficient and cost effective

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Kept up to date throughout and email communication is quick

Accommodating and quick service – thank you!

Karl was professional and responsive, and the task was managed efficiently. 

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Very efficient

The service was superb. Rapid. Detailed. Precise.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

User Friendly

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Fast, efficient and Tremark did exactly what they said they would.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Very responsive and kept fully appraised

Prompt and efficient service

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Always reliable even at short notice

You are always friendly and efficient. There is never any delay in carrying out our instructions

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Friendly, professional informative staff. Quick responses.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Tremark are extremely reliable and always deliver on time.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Friendly and helpful staff.

The service was really good. Promptness, courtesy, quick, professional

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Friendly staff who are prompt with responses

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Quick, efficient and no fuss.

Efficient and excellent

You are always efficient, reliable and highly professional.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Very fast and efficient

Easy to use and reliable!

Simple, straightforward service.

Easy service and quick response

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Very prompt response and dealt with the instruction urgently within the timescales requested

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Extremely efficient service.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’