Pre-Employment Checks.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Friendly staff who are prompt with responses

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Great service, love the ‘no find no fee’!

Friendly, professional informative staff. Quick responses.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Efficient and excellent

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Easy to use and reliable!

Extremely efficient and usually successful in tracing who I need.

It was an easy transaction, you just got on with it, and reported back with your findings.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Professional, friendly and great service!!

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Fast and efficient.

Knowledgeable, to the point and expedient.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Very fast and efficient

The job gets done with the minimum amount of fuss

Simple, straightforward service.

Personal, friendly, always available around the clock to help

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Extremely efficient service.

Very good customer service and very good at keeping us informed

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

I was very pleased with the service and took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

The service was really good. Promptness, courtesy, quick, professional

Very efficient service from a professional team

You have an efficient and reliable service that I can offer to my clients

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Very efficient

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very prompt response and dealt with the instruction urgently within the timescales requested

Prompt and efficient service

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Easy to contact and whoever answers in the office take’s responsibility.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Very quick and efficient service – thank you!

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

The service was very professional, with regular communication and efficient delivery.

You couldn’t improve the service we received. Quick and Efficient

I liked the responsiveness and the professionalism

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Simple instruction and straightforward response

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

You are always efficient, reliable and highly professional.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Super quick response and a prompt delivery of service.

User Friendly

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Efficient and cost effective

Speed of service was excellent.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Excellent and professional service! – Nothing to improve – really pleased!

Very quick response to initial instruction and prompt service. Statement of service received same day.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Tremark answer the phones promptly unlike other providers

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

We get updates, even when you are struggling to trace.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Comprehensive reports, easy to read and we are kept informed throughout the process.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Professional, precise and would definitely use the service again.