Pre-Employment Checks.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

No improvements necessary. Excellent service! Would highly recommend to anyone.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

User Friendly

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Efficient and professional

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service.

Professional and knowledgeable.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

It feels like we are getting personal service from someone senior

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

We get updates, even when you are struggling to trace.

The service was superb. Rapid. Detailed. Precise.

Prompt and efficient service

Super quick response and a prompt delivery of service.

Reports are clear and concise and can be forwarded straight to our clients

Easy service and quick response

Very efficient

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

You couldn’t improve the service we received. Quick and Efficient

I think the service is perfect. Professional, efficient and fast.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Quick, efficient, friendly.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Personal, friendly, always available around the clock to help

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Efficient and excellent

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Fast and efficient

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Professional, timely and quality. Great staff, good service and highly recommended.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Very fast and efficient

Simple instruction and straightforward response

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Easy to contact and whoever answers in the office take’s responsibility.

Very quick turnaround time and efficient. Great client service.

Tremark are extremely reliable and always deliver on time.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Prompt and efficient. Always ready to pick up instructions at short notice

Friendly and helpful staff.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

You are always efficient, reliable and highly professional.

Tremark answer the phones promptly unlike other providers

I liked the responsiveness and the professionalism

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Friendly, good updates. efficient, and a cost effective service!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very good customer service and very good at keeping us informed

Friendly, professional informative staff. Quick responses.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Professional and efficient service.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Efficient and cost effective

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Fast and efficient.

The service was very professional, with regular communication and efficient delivery.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

The service was really good. Promptness, courtesy, quick, professional

Prompt service – I required documents signing urgently and received the documents back very quickly.

Very responsive and kept fully appraised

Always very prompt turnaround which is extremely important to our clients.

You went the extra mile to help in a difficult case

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Ben was extremely professional and helpful and kept us updated

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.