Pre-Employment Checks.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

You are far and away the best national provider. Thank you for your service.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I think the service is perfect. Professional, efficient and fast.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Very quick turnaround time and efficient. Great client service.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Simple instruction and straightforward response

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Tremark answer the phones promptly unlike other providers

Simple, straightforward service.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

I liked the speed at which documents were served and the excellent customer service.

Quick, efficient, friendly.

Excellent email updates. Thorough report and great service all round!

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

You went the extra mile to help in a difficult case

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

It was an easy transaction, you just got on with it, and reported back with your findings.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

The service was superb. Rapid. Detailed. Precise.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

No improvements necessary. Excellent service! Would highly recommend to anyone.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Really quick response to a last minute request from us!

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Kept up to date throughout and email communication is quick

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Quick and easy. Very prompt service with no issues.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Very prompt response and dealt with the instruction urgently within the timescales requested

Knowledgeable, to the point and expedient.

Efficient and cost effective

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Karl was professional and responsive, and the task was managed efficiently. 

Professional and efficient service.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Very Pleased with the service and confidentiality of the progress involved.

We are kept up to date. It is rare that I have to chase for news.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

We get updates, even when you are struggling to trace.

Quick, efficient and no fuss.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Easy to contact and provided regular updates. Took an actual interest in the case.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Efficient and professional

Accommodating and quick service – thank you!

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

You have an efficient and reliable service that I can offer to my clients

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Quick, efficient and professional.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Easy to communicate with and understood our requirements.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.