Pre-Employment Checks.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Efficient, polite and professional service at a reasonable price.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Very Pleased with the service and confidentiality of the progress involved.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Extremely efficient and usually successful in tracing who I need.

Prompt service – I required documents signing urgently and received the documents back very quickly.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Professional, precise and would definitely use the service again.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Very responsive and kept fully appraised

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Professional and efficient service.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

I liked the emails from Emilie, she always very polite and friendly

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

The service was really good. Promptness, courtesy, quick, professional

Simple instruction and straightforward response

Good value for money – Quick turnaround

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Fast and efficient.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Very good customer service and very good at keeping us informed

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Very prompt response and dealt with the instruction urgently within the timescales requested

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very approachable and responsive with quick turnaround times.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Extensive work put into providing accurate and up to date information

Very good value for money

Friendly and helpful staff.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Quick, efficient and no fuss.

Very efficient service from a professional team

Ben kept us up to date and made sure everything ran smoothly.

Knowledgeable, to the point and expedient.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

You are far and away the best national provider. Thank you for your service.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Efficient and cost effective

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Easy service and quick response

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Very quick response to initial instruction and prompt service. Statement of service received same day.

Excellent service provided. We liked the speed and the range and breadth of information provided

User Friendly

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

We get updates, even when you are struggling to trace.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Excellent and professional service! – Nothing to improve – really pleased!

Quick, efficient, friendly.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Prompt and efficient service

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Very happy with service and have recommended to colleagues, Jules is a star!

Extremely efficient service.

Karl was professional and responsive, and the task was managed efficiently. 

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”