Pre-Employment Checks.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

User Friendly

Very approachable and responsive with quick turnaround times.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Professional, precise and would definitely use the service again.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Fast and efficient.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

You are always efficient, reliable and highly professional.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Good value for money – Quick turnaround

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Extensive work put into providing accurate and up to date information

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Excellent email updates. Thorough report and great service all round!

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Easy service and quick response

You have an efficient and reliable service that I can offer to my clients

I liked the responsiveness and the professionalism

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Quick, efficient and no fuss.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

You are always friendly and efficient. There is never any delay in carrying out our instructions

Karl was professional and responsive, and the task was managed efficiently. 

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Tremark answer the phones promptly unlike other providers

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Excellent and professional service! – Nothing to improve – really pleased!

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Friendly and helpful staff.

Very fast and excellent, Emilie was amazing!

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Ben was extremely professional and helpful and kept us updated

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Tremark are extremely reliable and always deliver on time.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Very fast and efficient

Efficient and professional

Reports are clear and concise and can be forwarded straight to our clients

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

It was an easy transaction, you just got on with it, and reported back with your findings.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

You went the extra mile to help in a difficult case

Very prompt and i received the information almost immediately

Really quick response to a last minute request from us!

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Prompt and efficient service

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Prompt and efficient. Always ready to pick up instructions at short notice

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Efficient and cost effective

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Friendly staff who are prompt with responses

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

We get updates, even when you are struggling to trace.

Accommodating and quick service – thank you!

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very prompt response and dealt with the instruction urgently within the timescales requested

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

The service was really good. Promptness, courtesy, quick, professional

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Ben kept us up to date and made sure everything ran smoothly.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Super quick response and a prompt delivery of service.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Very happy with service and have recommended to colleagues, Jules is a star!

Simple, straightforward service.