Pre-Employment Checks.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Very happy with service and have recommended to colleagues, Jules is a star!

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Always reliable even at short notice

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Professional, friendly and great service!!

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Friendly, professional informative staff. Quick responses.

Very prompt response and dealt with the instruction urgently within the timescales requested

I liked the attention of care of the process server, and the regular updates by Emilie.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

It feels like we are getting personal service from someone senior

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

The friendliness of the service as well as being kept up to date promptly.

Very prompt and i received the information almost immediately

The service was really good. Promptness, courtesy, quick, professional

Extremely efficient and usually successful in tracing who I need.

Good value for money – Quick turnaround

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Speed of service was excellent.

Quick, efficient and professional.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Very good customer service and very good at keeping us informed

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Prompt service – I required documents signing urgently and received the documents back very quickly.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Super quick response and a prompt delivery of service.

Simple instruction and straightforward response

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Really quick response to a last minute request from us!

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

I think the service is perfect. Professional, efficient and fast.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Karl was professional and responsive, and the task was managed efficiently. 

Very Pleased with the service and confidentiality of the progress involved.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I liked the responsiveness and the professionalism

Prompt and efficient service

Prompt and efficient. Always ready to pick up instructions at short notice

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

We get updates, even when you are struggling to trace.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Easy to contact and provided regular updates. Took an actual interest in the case.

Friendly, good updates. efficient, and a cost effective service!

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

You went the extra mile to help in a difficult case

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Friendly and helpful staff.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

The service was very professional, with regular communication and efficient delivery.

Easy service and quick response

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Professional and knowledgeable.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Efficient and professional

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Easy to communicate with and understood our requirements.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

User Friendly

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Fast, efficient and Tremark did exactly what they said they would.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Efficient and excellent

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

Extremely efficient service.