Pre-Employment Checks.

Extremely efficient service.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Easy to deal with, prompt and clear communication

I liked the attention of care of the process server, and the regular updates by Emilie.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Knowledgeable, to the point and expedient.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Ben was extremely professional and helpful and kept us updated

Easy service and quick response

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Fast and efficient.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I liked the emails from Emilie, she always very polite and friendly

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Professional, precise and would definitely use the service again.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Easy to contact and whoever answers in the office take’s responsibility.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

You are always efficient, reliable and highly professional.

Great service, love the ‘no find no fee’!

Tremark answer the phones promptly unlike other providers

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

The service was superb. Rapid. Detailed. Precise.

Quick, efficient and no fuss.

Very easy to deal with and made the whole process very smooth.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Excellent service provided. We liked the speed and the range and breadth of information provided

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Very efficient service from a professional team

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

It feels like we are getting personal service from someone senior

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Accommodating and quick service – thank you!

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Very responsive and kept fully appraised

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

I liked the responsiveness and the professionalism

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very prompt response and dealt with the instruction urgently within the timescales requested

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Efficient and excellent

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Efficient and professional

Speed of service was excellent.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Easy to use and reliable!

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

The job gets done with the minimum amount of fuss

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

We get updates, even when you are struggling to trace.

Very quick response to initial instruction and prompt service. Statement of service received same day.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

The friendliness of the service as well as being kept up to date promptly.

The service was very professional, with regular communication and efficient delivery.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Friendly staff who are prompt with responses

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Prompt and efficient. Always ready to pick up instructions at short notice

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.