Property Attendance Reports.

The service was really good. Promptness, courtesy, quick, professional

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

You went the extra mile to help in a difficult case

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

You couldn’t improve the service we received. Quick and Efficient

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

The job gets done with the minimum amount of fuss

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very Pleased with the service and confidentiality of the progress involved.

Professional, precise and would definitely use the service again.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Great service, love the ‘no find no fee’!

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

We get updates, even when you are struggling to trace.

Very efficient service from a professional team

Good value for money – Quick turnaround

Professional, friendly and great service!!

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I like how well we are kept up to date with service attempts

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Easy to use and reliable!

Very quick and efficient service – thank you!

Easy service and quick response

Prompt and efficient service

I liked the responsiveness and the professionalism

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

You are always efficient, reliable and highly professional.

The service was superb. Rapid. Detailed. Precise.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Very approachable and responsive with quick turnaround times.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Efficient and cost effective

Professional and knowledgeable.

Very efficient

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Friendly and efficient approach to from initial instruction to completion.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Tremark answer the phones promptly unlike other providers

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Comprehensive reports, easy to read and we are kept informed throughout the process.

Professional, timely and quality. Great staff, good service and highly recommended.

Speed of service was excellent.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Friendly and helpful staff.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Quick, efficient and no fuss.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Kept up to date throughout and email communication is quick

Very happy with service and have recommended to colleagues, Jules is a star!

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Friendly, professional informative staff. Quick responses.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Easy to contact and provided regular updates. Took an actual interest in the case.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Very prompt response and dealt with the instruction urgently within the timescales requested

Very fast and efficient

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Tremark are extremely reliable and always deliver on time.

Simple, straightforward service.

We are kept up to date. It is rare that I have to chase for news.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Very responsive and kept fully appraised

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”