Spanish Property Tracing, Enquiries and Recovery.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Prompt and efficient. Always ready to pick up instructions at short notice

Professional and efficient service.

We get updates, even when you are struggling to trace.

Quick, efficient and no fuss.

Friendly, good updates. efficient, and a cost effective service!

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

The service was superb. Rapid. Detailed. Precise.

Tremark answer the phones promptly unlike other providers

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

The friendliness of the service as well as being kept up to date promptly.

Easy to use and reliable!

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Very good value for money

Very fast and efficient

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I liked the responsiveness and the professionalism

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Professional and knowledgeable.

Fast and efficient

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

You couldn’t improve the service we received. Quick and Efficient

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Very happy with service and have recommended to colleagues, Jules is a star!

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Knowledgeable, to the point and expedient.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

It feels like we are getting personal service from someone senior

You have an efficient and reliable service that I can offer to my clients

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Really quick response to a last minute request from us!

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

The job gets done with the minimum amount of fuss

Very easy to deal with and made the whole process very smooth.

Kept up to date throughout and email communication is quick

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I think the service is perfect. Professional, efficient and fast.

Friendly staff who are prompt with responses

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I liked the attention of care of the process server, and the regular updates by Emilie.

Very quick turnaround time and efficient. Great client service.

User Friendly

Very prompt and i received the information almost immediately

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Very good customer service and very good at keeping us informed

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Accommodating and quick service – thank you!

Professional, timely and quality. Great staff, good service and highly recommended.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Quick and easy. Very prompt service with no issues.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Extensive work put into providing accurate and up to date information

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Easy to contact and whoever answers in the office take’s responsibility.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

I liked the emails from Emilie, she always very polite and friendly

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.