Spanish Property Tracing, Enquiries and Recovery.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Very responsive and kept fully appraised

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

The service was superb. Rapid. Detailed. Precise.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

You have an efficient and reliable service that I can offer to my clients

Easy service and quick response

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Very efficient

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Karl was professional and responsive, and the task was managed efficiently. 

Very quick and efficient service – thank you!

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Very quick turnaround time and efficient. Great client service.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Easy to use and reliable!

Ben was extremely professional and helpful and kept us updated

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Tremark are extremely reliable and always deliver on time.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Knowledgeable, to the point and expedient.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

It was an easy transaction, you just got on with it, and reported back with your findings.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very efficient service from a professional team

Professional and efficient service.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I liked the responsiveness and the professionalism

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Very good customer service and very good at keeping us informed

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I think the service is perfect. Professional, efficient and fast.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

I like how well we are kept up to date with service attempts

Very good value for money

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Prompt service – I required documents signing urgently and received the documents back very quickly.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Fast and efficient.

Professional and knowledgeable.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Extremely efficient and usually successful in tracing who I need.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Accommodating and quick service – thank you!

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Very prompt and i received the information almost immediately

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

You went the extra mile to help in a difficult case

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Very fast and excellent, Emilie was amazing!

Easy to contact and provided regular updates. Took an actual interest in the case.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

The friendliness of the service as well as being kept up to date promptly.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Comprehensive reports, easy to read and we are kept informed throughout the process.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Simple, straightforward service.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Excellent email updates. Thorough report and great service all round!