Worldwide Investigations.

Prompt and efficient. Always ready to pick up instructions at short notice

Very Pleased with the service and confidentiality of the progress involved.

We are kept up to date. It is rare that I have to chase for news.

Knowledgeable, to the point and expedient.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Professional, timely and quality. Great staff, good service and highly recommended.

Ben kept us up to date and made sure everything ran smoothly.

Professional, friendly and great service!!

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Efficient and cost effective

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Quick, efficient and professional.

Good value for money – Quick turnaround

Very prompt response and dealt with the instruction urgently within the timescales requested

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Extremely efficient and usually successful in tracing who I need.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

It feels like we are getting personal service from someone senior

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

The friendliness of the service as well as being kept up to date promptly.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Quick, efficient, friendly.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Quick and easy. Very prompt service with no issues.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Very approachable and responsive with quick turnaround times.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Speed of service was excellent.

Friendly and efficient approach to from initial instruction to completion.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Always very prompt turnaround which is extremely important to our clients.

You have an efficient and reliable service that I can offer to my clients

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very fast and excellent, Emilie was amazing!

Friendly, professional informative staff. Quick responses.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Kept up to date throughout and email communication is quick

Very responsive and kept fully appraised

It was an easy transaction, you just got on with it, and reported back with your findings.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Accommodating and quick service – thank you!

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Extensive work put into providing accurate and up to date information

You are far and away the best national provider. Thank you for your service.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Karl was professional and responsive, and the task was managed efficiently. 

Professional and efficient service.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Tremark answer the phones promptly unlike other providers

Simple, straightforward service.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use