Worldwide Investigations.

Very happy with service and have recommended to colleagues, Jules is a star!

Quick, efficient and no fuss.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Always reliable even at short notice

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I liked the responsiveness and the professionalism

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Tremark answer the phones promptly unlike other providers

The job gets done with the minimum amount of fuss

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Excellent email updates. Thorough report and great service all round!

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Professional, timely and quality. Great staff, good service and highly recommended.

The service was superb. Rapid. Detailed. Precise.

Very responsive and kept fully appraised

Efficient and excellent

Ben Mansell has always ben extremely prompt and great to speak with.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

The friendliness of the service as well as being kept up to date promptly.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Very fast and efficient

Friendly, professional informative staff. Quick responses.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Professional and knowledgeable.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Fast and efficient

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

It feels like we are getting personal service from someone senior

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Extensive work put into providing accurate and up to date information

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

User Friendly

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Extremely efficient service.

We are kept up to date. It is rare that I have to chase for news.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Efficient and professional

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Tremark are extremely reliable and always deliver on time.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Very fast and excellent, Emilie was amazing!

I like how well we are kept up to date with service attempts

Super quick response and a prompt delivery of service.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Great service, love the ‘no find no fee’!

Friendly staff who are prompt with responses

Very quick turnaround time and efficient. Great client service.

The service was really good. Promptness, courtesy, quick, professional

The service was very professional, with regular communication and efficient delivery.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Ben was extremely professional and helpful and kept us updated

Quick, efficient and professional.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

You have an efficient and reliable service that I can offer to my clients

Very good customer service and very good at keeping us informed

Efficient and cost effective

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

You went the extra mile to help in a difficult case

We get updates, even when you are struggling to trace.

Personal, friendly, always available around the clock to help

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Easy to communicate with and understood our requirements.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant