Worldwide Investigations.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Professional and efficient service.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Extensive work put into providing accurate and up to date information

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Simple instruction and straightforward response

Friendly and efficient approach to from initial instruction to completion.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Efficient and cost effective

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Extremely efficient and usually successful in tracing who I need.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Knowledgeable, to the point and expedient.

Always very prompt turnaround which is extremely important to our clients.

The friendliness of the service as well as being kept up to date promptly.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

It feels like we are getting personal service from someone senior

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Simple, straightforward service.

I think the service is perfect. Professional, efficient and fast.

User Friendly

Efficient and professional

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

The service was very professional, with regular communication and efficient delivery.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Comprehensive reports, easy to read and we are kept informed throughout the process.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Accommodating and quick service – thank you!

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Efficient and excellent

Tremark answer the phones promptly unlike other providers

Always reliable even at short notice

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Prompt and efficient. Always ready to pick up instructions at short notice

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

We are kept up to date. It is rare that I have to chase for news.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Friendly staff who are prompt with responses

The job gets done with the minimum amount of fuss

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Easy to contact and provided regular updates. Took an actual interest in the case.

Tremark are extremely reliable and always deliver on time.

The service was really good. Promptness, courtesy, quick, professional

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

You are always efficient, reliable and highly professional.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Very quick and efficient service – thank you!

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Very good customer service and very good at keeping us informed

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Super quick response and a prompt delivery of service.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Very quick response to initial instruction and prompt service. Statement of service received same day.

Great service, love the ‘no find no fee’!

You couldn’t improve the service we received. Quick and Efficient

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very responsive and kept fully appraised

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Very efficient

Quick, efficient and no fuss.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I was very pleased with the service and took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Efficient, polite and professional service at a reasonable price.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

No improvements necessary. Excellent service! Would highly recommend to anyone.