Worldwide Investigations.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Easy to deal with, prompt and clear communication

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Very good customer service and very good at keeping us informed

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Personal, friendly, always available around the clock to help

Very efficient

Friendly, professional informative staff. Quick responses.

Efficient and professional

I liked the emails from Emilie, she always very polite and friendly

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Kept up to date throughout and email communication is quick

Excellent email updates. Thorough report and great service all round!

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Knowledgeable, to the point and expedient.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Quick, efficient, friendly.

It feels like we are getting personal service from someone senior

Extremely efficient service.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Very quick response to initial instruction and prompt service. Statement of service received same day.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Professional and efficient service.

Quick, efficient and professional.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Friendly staff who are prompt with responses

Simple, straightforward service.

Very Pleased with the service and confidentiality of the progress involved.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

I liked the responsiveness and the professionalism

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Ben was extremely professional and helpful and kept us updated

Good value for money – Quick turnaround

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Easy to contact and provided regular updates. Took an actual interest in the case.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Easy to contact and whoever answers in the office take’s responsibility.

Prompt and efficient service

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

The service was very professional, with regular communication and efficient delivery.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Quick, efficient and no fuss.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Very fast and excellent, Emilie was amazing!

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Very fast and efficient

Fast and efficient.

Friendly and efficient approach to from initial instruction to completion.

Professional and knowledgeable.

Extensive work put into providing accurate and up to date information

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Great service, love the ‘no find no fee’!

Always very prompt turnaround which is extremely important to our clients.

Very responsive and kept fully appraised

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Tremark answer the phones promptly unlike other providers

Very happy with service and have recommended to colleagues, Jules is a star!

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I think the service is perfect. Professional, efficient and fast.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

The service was superb. Rapid. Detailed. Precise.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

The service was really good. Promptness, courtesy, quick, professional

Prompt service – I required documents signing urgently and received the documents back very quickly.