Worldwide Investigations.

Efficient, polite and professional service at a reasonable price.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Fast and efficient.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Fast, efficient and Tremark did exactly what they said they would.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

We get updates, even when you are struggling to trace.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Friendly staff who are prompt with responses

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Professional and knowledgeable.

Extremely efficient and usually successful in tracing who I need.

Always reliable even at short notice

Friendly, good updates. efficient, and a cost effective service!

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Personal, friendly, always available around the clock to help

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Karl was professional and responsive, and the task was managed efficiently. 

You are always efficient, reliable and highly professional.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Professional, timely and quality. Great staff, good service and highly recommended.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Efficient and professional

The service was very professional, with regular communication and efficient delivery.

You have an efficient and reliable service that I can offer to my clients

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Quick, efficient, friendly.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Excellent and professional service! – Nothing to improve – really pleased!

Very efficient

Simple, straightforward service.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Very responsive and kept fully appraised

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very easy to deal with and made the whole process very smooth.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Easy to contact and provided regular updates. Took an actual interest in the case.

Easy to communicate with and understood our requirements.

Professional, precise and would definitely use the service again.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Easy service and quick response

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Prompt service – I required documents signing urgently and received the documents back very quickly.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Efficient and excellent

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Friendly, professional informative staff. Quick responses.

Easy to use and reliable!

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

It feels like we are getting personal service from someone senior

I like how well we are kept up to date with service attempts

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Very fast and efficient

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Very prompt response and dealt with the instruction urgently within the timescales requested

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I think the service is perfect. Professional, efficient and fast.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Very good customer service and very good at keeping us informed

Good value for money – Quick turnaround

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Excellent email updates. Thorough report and great service all round!

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Kept up to date throughout and email communication is quick

Knowledgeable, to the point and expedient.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!