Legal Support & Clerking.

Friendly staff who are prompt with responses

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

It was an easy transaction, you just got on with it, and reported back with your findings.

Efficient and excellent

Prompt and efficient. Always ready to pick up instructions at short notice

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Quick, efficient and professional.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Professional, friendly and great service!!

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Tremark answer the phones promptly unlike other providers

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Ben was extremely professional and helpful and kept us updated

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Easy to communicate with and understood our requirements.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

It feels like we are getting personal service from someone senior

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

The service was superb. Rapid. Detailed. Precise.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Prompt and efficient service

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Really quick response to a last minute request from us!

Fast and efficient

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Very happy with service and have recommended to colleagues, Jules is a star!

Kept up to date throughout and email communication is quick

Very efficient

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Easy to contact and provided regular updates. Took an actual interest in the case.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

We are kept up to date. It is rare that I have to chase for news.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Efficient, polite and professional service at a reasonable price.

Very responsive and kept fully appraised

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Always reliable even at short notice

Very approachable and responsive with quick turnaround times.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Friendly, professional informative staff. Quick responses.

Ben kept us up to date and made sure everything ran smoothly.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Tremark are extremely reliable and always deliver on time.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

I liked the emails from Emilie, she always very polite and friendly

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Efficient and cost effective

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.