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Ben Mansell has always ben extremely prompt and great to speak with.
Sian Leonard, Solicitor, Isadore Goldman
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Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.
Paul Gibson, Solicitor, Mounteney Solicitors
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“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded. We know that if we have urgent documents to serve they will be able to fulfil our needs. We have a good working relationship with them and they always provide a personal friendly service.”
Richard Smith, Solicitor, Walker Morris
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You are always efficient, reliable and highly professional.
Emma Taylor, Browne Jacobson LLP
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Extremely efficient service.
Adrian Slater, Fraser Brown Solicitors
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Comprehensive reports, easy to read and we are kept informed throughout the process.
Tom Wickstead, Martin Kaye LLP
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Quick, efficient, friendly.
Katie James, Blake Morgan
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Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.
Samman Sohail Khan, London
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We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.
Hannah Cooper, RLS Law
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Quick, efficient and no fuss.
Sarah Cato, Gunnercooke LLP
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Kept up to date throughout and email communication is quick
Rosie Harvey, Cripps Pemberton Greenish
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“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”
Jo-Anne Barnes, Partner, LCF LLP
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It feels like we are getting personal service from someone senior
Alan Hamblett, Shakespeare Martineau
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You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.
Lucinda Tideswell, Stockport Metropolitan Council
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This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient
Lara Nyman, Seddons Law LLP
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I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.
This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.
Jonathan Taylor, Langleys Solicitors
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You are far and away the best national provider. Thank you for your service.
James Godden, Clark Mairs LLP
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“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
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Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.
Georgina Kenny, Shoosmiths LLP
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I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.
Vicky Loughnane, Shoosmiths LLP
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Excellent and professional service! – Nothing to improve – really pleased!
Emily Downie, Squire Patton Boggs
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I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use
Sarah Ruddy, THINCATS
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Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.
Jessica Chadwick, Shoosmiths LLP
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I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).
Sara Thompson, LAS Solicitors
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Very prompt response and dealt with the instruction urgently within the timescales requested
Lauren Pond, Clarke Willmott LLP
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Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.
Mary Ambrose, Thomson Reuters
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I liked the emails from Emilie, she always very polite and friendly
Emma Pringle, Irwin Mitchell
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Ben kept us up to date and made sure everything ran smoothly.
Hannah Mitchell, Addleshaw Goddard LLP
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“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”
Neil Platts, Managing Director, Sydo IT Services
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Very prompt and i received the information almost immediately
Nazmeera Mahomed, Engie
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Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.
Stuart Love, Friday Legal
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Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.
Tariq Umer, Schofield Sweeney Solicitors
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We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.
Gillian Merton, The Guinness Partnership
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It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.
Ailsa Fairchild, Girlings Solicitors
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I like that one quick email is an instruction and the quick confirmation that they have received the instruction
Julie McMahon, Vanderpump and Sykes Solicitors
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Reports are clear and concise and can be forwarded straight to our clients
Charlotte Barry, TLT Solicitors
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Professional, friendly and great service!!
Anna Fort, Prodicus Legal
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Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.
Martin Ochs, Hamlins LLP
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Tremark answer the phones promptly unlike other providers
Rhena Dhugga, DWF Law
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Professional and efficient service.
Rachel Ellison, BTMK Commercial and Personal Law
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Friendly, good updates. efficient, and a cost effective service!
Bethany Rickerby, RHW Solicitors
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Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.
Samantha Poulton, Pinsent Masons LLP
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I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.
Carolyn Hawkins, Clarkslegal LLP
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Professional, precise and would definitely use the service again.
Nicola Storr, Lawrence Stephens Solicitors
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Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.
Adam Creasey, Lewis Nedas Law Ltd
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I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.
Emma Dunnill, Kemp Little
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Very fast and excellent, Emilie was amazing!
Gabriella Piazza, Solomon Shepherd Solicitors
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I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.
James Hemming, Womble Bond Dickinson
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Very responsive and kept fully appraised
Adrian Slater, Fraser Brown Solicitors
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I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.
Will Charlesworth, Cripps LLP
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Easy to use and reliable!
Jeremy Guilfoyle, Amicus Asset Finance.
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The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!
Lee Ashton, The Linwood Fabric Co
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We are kept up to date. It is rare that I have to chase for news.
Shelian Craig, Shulmans Solicitors
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Efficient and professional
Jane Coffey, Keith Park Solicitors
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Good value for money – Quick turnaround
Hannah Starling, Blake Turner
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It was an easy transaction, you just got on with it, and reported back with your findings.
Sasha Watson, LSS Waste Management
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The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.
Angela Edmunds, Dean Property Group
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Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work
Jacky Walker, Jordans LLP
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Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.
Danielle Stanley, North Yorkshire Council
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We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.
Henna Khan, Yorkshire Housing
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Really quick response to a last minute request from us!
Grace Parker, Clarion Solicitors
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Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.
Chris Deeley, Royds Withy King
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Laura Simpson, Solicitor, Pryers Solicitors
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Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
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“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”
James Davison, Solicitor, Addleshaw Goddard LLP
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Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.
Andrea Denovellis, McKays Solicitors
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‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’
Paul Watson, Solicitor, AST Hampsons
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I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report
Victoria Agu, Stone and Stone LLP
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“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”
Eleanor Temple, Barrister, Kings Chambers
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Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”
Philip Knapton, Addlestone Keane
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Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.
Stephen Cole, DAC Beachcroft Claims Ltd
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Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.
Bethany Reid, Associate, Squires Patton Boggs
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Very happy with service and have recommended to colleagues, Jules is a star!
Georgina Kenny, Shoosmiths
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The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.
Sadia Hussain, Actons Solicitors
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Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues
Jessica Robinson, Engie
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Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.
Estelle Brown, Clarion Solicitors
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Fast, efficient and Tremark did exactly what they said they would.
Lindsay Felstead, Clarke Willmott
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Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.
Matthew Perry, Carrick Read Solicitors
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Accommodating and quick service – thank you!
Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP
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I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.
Daniel Conroy, Weightmans LLP
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“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”
Ben Lowans, Partner, Addleshaw Goddard LLP
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You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.
Rebecca Ford, Shakespeare Martineau LLP
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Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.
Amy Evans, Penningtons Law
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Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.
Richard Burraston, Stevensdrake Solicitors
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I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.
Joanna Blakelock, Wilsons LLP
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Simple, straightforward service.
Hannah Blood, Walker Morris LLP
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Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.
Emma Needler, Walker Morris Solicitors
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Quick, efficient and professional.
Chelsea Cramer, Foot Ainsty Solicitors
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Very good value for money
Andrew Raby, Thackray Williams
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Easy to contact and whoever answers in the office take’s responsibility.
Patrick Beesley, The Guinness Partnership
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Friendly and helpful staff.
Lauren Webb, Bower & Bailey LLP
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We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.
I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.
Marie Jefford, EMW Law LLP
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Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
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I liked the attention of care of the process server, and the regular updates by Emilie.
Hershil Patel, Kapour Solicitors
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I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.
Nina Oakley, Kidwells Law Solicitors Ltd
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I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.
Diane Godfroy, Paris Smith Solicitors
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Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails
Claire Robinson, Addleshaw Goddard
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You couldn’t improve the service we received. Quick and Efficient
Carol Bibby, Boys and Maughan Solicitors
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You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient
Kirstine MacRae, BTO Solicitors LLP