Legal Support & Clerking.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Knowledgeable, to the point and expedient.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Very quick turnaround time and efficient. Great client service.

Very quick response to initial instruction and prompt service. Statement of service received same day.

User Friendly

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very quick and efficient service – thank you!

Very responsive and kept fully appraised

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Very prompt response and dealt with the instruction urgently within the timescales requested

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Tremark answer the phones promptly unlike other providers

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Extremely efficient service.

Extremely efficient and usually successful in tracing who I need.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

The friendliness of the service as well as being kept up to date promptly.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Efficient and professional

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Professional, precise and would definitely use the service again.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

You couldn’t improve the service we received. Quick and Efficient

Very easy to deal with and made the whole process very smooth.

Extensive work put into providing accurate and up to date information

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

Very good customer service and very good at keeping us informed

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Efficient and cost effective

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Easy to contact and whoever answers in the office take’s responsibility.

Friendly staff who are prompt with responses

We get updates, even when you are struggling to trace.

Very good value for money

Easy to deal with, prompt and clear communication

We are kept up to date. It is rare that I have to chase for news.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Very efficient

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Ben Mansell has always ben extremely prompt and great to speak with.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Friendly and efficient approach to from initial instruction to completion.

It was an easy transaction, you just got on with it, and reported back with your findings.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very efficient service from a professional team

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Easy to use and reliable!

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Professional, timely and quality. Great staff, good service and highly recommended.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Always reliable even at short notice

Excellent email updates. Thorough report and great service all round!

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Accommodating and quick service – thank you!

Prompt and efficient. Always ready to pick up instructions at short notice

The job gets done with the minimum amount of fuss

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Quick, efficient, friendly.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Ben was extremely professional and helpful and kept us updated

Tremark are extremely reliable and always deliver on time.

You are always friendly and efficient. There is never any delay in carrying out our instructions

Professional, friendly and great service!!