Legal Support & Clerking.

Ben Mansell has always ben extremely prompt and great to speak with.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

You are always efficient, reliable and highly professional.

Extremely efficient service.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Quick, efficient, friendly.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Quick, efficient and no fuss.

Kept up to date throughout and email communication is quick

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

It feels like we are getting personal service from someone senior

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

You are far and away the best national provider. Thank you for your service.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Excellent and professional service! – Nothing to improve – really pleased!

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Very prompt response and dealt with the instruction urgently within the timescales requested

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

I liked the emails from Emilie, she always very polite and friendly

Ben kept us up to date and made sure everything ran smoothly.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Very prompt and i received the information almost immediately

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Reports are clear and concise and can be forwarded straight to our clients

Professional, friendly and great service!!

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Tremark answer the phones promptly unlike other providers

Professional and efficient service.

Friendly, good updates. efficient, and a cost effective service!

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Professional, precise and would definitely use the service again.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Very fast and excellent, Emilie was amazing!

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Very responsive and kept fully appraised

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Easy to use and reliable!

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

We are kept up to date. It is rare that I have to chase for news.

Efficient and professional

Good value for money – Quick turnaround

It was an easy transaction, you just got on with it, and reported back with your findings.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Really quick response to a last minute request from us!

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very fast and efficient

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very happy with service and have recommended to colleagues, Jules is a star!

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Fast, efficient and Tremark did exactly what they said they would.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Accommodating and quick service – thank you!

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Simple, straightforward service.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Quick, efficient and professional.

Very good value for money

Easy to contact and whoever answers in the office take’s responsibility.

Friendly and helpful staff.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I liked the attention of care of the process server, and the regular updates by Emilie.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

You couldn’t improve the service we received. Quick and Efficient

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient