Legal Support & Clerking.

Ben Mansell has always ben extremely prompt and great to speak with.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Always very prompt turnaround which is extremely important to our clients.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Quick, efficient and professional.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Really quick response to a last minute request from us!

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I liked the emails from Emilie, she always very polite and friendly

You are far and away the best national provider. Thank you for your service.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

Friendly, professional informative staff. Quick responses.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

The job gets done with the minimum amount of fuss

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

You have an efficient and reliable service that I can offer to my clients

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Quick, efficient and no fuss.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very prompt and i received the information almost immediately

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

No improvements necessary. Excellent service! Would highly recommend to anyone.

You went the extra mile to help in a difficult case

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Simple instruction and straightforward response

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I liked the responsiveness and the professionalism

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

Professional and knowledgeable.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Accommodating and quick service – thank you!

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Easy to contact and provided regular updates. Took an actual interest in the case.

Efficient and professional

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Very efficient service from a professional team

We get updates, even when you are struggling to trace.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

The friendliness of the service as well as being kept up to date promptly.

Always reliable even at short notice

Very happy with service and have recommended to colleagues, Jules is a star!

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Excellent and professional service! – Nothing to improve – really pleased!

Friendly, good updates. efficient, and a cost effective service!

It is a transparent service and the job is done quickly and efficiently.

Karl was professional and responsive, and the task was managed efficiently. 

You are always efficient, reliable and highly professional.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Fast, efficient and Tremark did exactly what they said they would.

Very good customer service and very good at keeping us informed

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Tremark answer the phones promptly unlike other providers

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Ben was extremely professional and helpful and kept us updated

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Friendly and helpful staff.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I think the service is perfect. Professional, efficient and fast.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.