Certificated Bailiff & Enforcement Agents.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Very fast and excellent, Emilie was amazing!

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Prompt and efficient service

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Professional and efficient service.

Reports are clear and concise and can be forwarded straight to our clients

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Accommodating and quick service – thank you!

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Karl was professional and responsive, and the task was managed efficiently. 

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Quick, efficient, friendly.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Very easy to deal with and made the whole process very smooth.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Personal, friendly, always available around the clock to help

Very quick turnaround time and efficient. Great client service.

I liked the speed at which documents were served and the excellent customer service.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Simple instruction and straightforward response

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

I liked the responsiveness and the professionalism

Quick, efficient and no fuss.

The job gets done with the minimum amount of fuss

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

We are kept up to date. It is rare that I have to chase for news.

Comprehensive reports, easy to read and we are kept informed throughout the process.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

User Friendly

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Very fast and efficient

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Very quick and efficient service – thank you!

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

It feels like we are getting personal service from someone senior

Very quick response to initial instruction and prompt service. Statement of service received same day.

Extensive work put into providing accurate and up to date information

Prompt service – I required documents signing urgently and received the documents back very quickly.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Fast and efficient

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Easy to use and reliable!

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Very efficient service from a professional team

The service was very professional, with regular communication and efficient delivery.

Fast, efficient and Tremark did exactly what they said they would.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

You are far and away the best national provider. Thank you for your service.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

The service was superb. Rapid. Detailed. Precise.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Very good customer service and very good at keeping us informed

Efficient and excellent

Speed of service was excellent.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Ben Mansell has always ben extremely prompt and great to speak with.