County Court Bailiffs.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

Good value for money – Quick turnaround

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Professional and knowledgeable.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Fast and efficient.

I liked the speed at which documents were served and the excellent customer service.

Very quick and efficient service – thank you!

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Excellent and professional service! – Nothing to improve – really pleased!

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

It feels like we are getting personal service from someone senior

Super quick response and a prompt delivery of service.

You are far and away the best national provider. Thank you for your service.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Extensive work put into providing accurate and up to date information

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

I liked the emails from Emilie, she always very polite and friendly

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Speed of service was excellent.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Friendly and helpful staff.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Friendly, professional informative staff. Quick responses.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Very approachable and responsive with quick turnaround times.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Professional, friendly and great service!!

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

The job gets done with the minimum amount of fuss

Ben was extremely professional and helpful and kept us updated

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Quick, efficient and professional.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Easy to use and reliable!

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Excellent service provided. We liked the speed and the range and breadth of information provided

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Very prompt and i received the information almost immediately

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I liked the attention of care of the process server, and the regular updates by Emilie.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Prompt and efficient. Always ready to pick up instructions at short notice

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

No improvements necessary. Excellent service! Would highly recommend to anyone.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Great service, love the ‘no find no fee’!

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Simple, straightforward service.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Professional, precise and would definitely use the service again.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Comprehensive reports, easy to read and we are kept informed throughout the process.

It is a transparent service and the job is done quickly and efficiently.

I think the service is perfect. Professional, efficient and fast.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”