County Court Bailiffs.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Extremely efficient and usually successful in tracing who I need.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

The service was superb. Rapid. Detailed. Precise.

Very responsive and kept fully appraised

Professional, timely and quality. Great staff, good service and highly recommended.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Prompt service – I required documents signing urgently and received the documents back very quickly.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Very quick and efficient service – thank you!

Easy to use and reliable!

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Speed of service was excellent.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Very approachable and responsive with quick turnaround times.

Very good customer service and very good at keeping us informed

Excellent and professional service! – Nothing to improve – really pleased!

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Accommodating and quick service – thank you!

Very quick turnaround time and efficient. Great client service.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Very fast and excellent, Emilie was amazing!

Friendly staff who are prompt with responses

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very easy to deal with and made the whole process very smooth.

Quick, efficient and no fuss.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Reports are clear and concise and can be forwarded straight to our clients

User Friendly

Tremark answer the phones promptly unlike other providers

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Friendly and helpful staff.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

I think the service is perfect. Professional, efficient and fast.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Very Pleased with the service and confidentiality of the progress involved.

I was very pleased with the service and took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Fast, efficient and Tremark did exactly what they said they would.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

You are always efficient, reliable and highly professional.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Easy to communicate with and understood our requirements.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Very quick response to initial instruction and prompt service. Statement of service received same day.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

The friendliness of the service as well as being kept up to date promptly.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Very efficient

Knowledgeable, to the point and expedient.

Super quick response and a prompt delivery of service.

Always reliable even at short notice

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Professional and efficient service.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Easy service and quick response

It feels like we are getting personal service from someone senior

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Ben was extremely professional and helpful and kept us updated

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Efficient and excellent

Tremark are extremely reliable and always deliver on time.

You have an efficient and reliable service that I can offer to my clients

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Friendly, professional informative staff. Quick responses.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

You went the extra mile to help in a difficult case

The service was really good. Promptness, courtesy, quick, professional

The job gets done with the minimum amount of fuss

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

You couldn’t improve the service we received. Quick and Efficient

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!