County Court Bailiffs.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Easy to contact and whoever answers in the office take’s responsibility.

Extremely efficient and usually successful in tracing who I need.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Friendly staff who are prompt with responses

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

Quick, efficient and professional.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Knowledgeable, to the point and expedient.

Very responsive and kept fully appraised

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Extremely efficient service.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

Quick and easy. Very prompt service with no issues.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Efficient and excellent

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Friendly, professional informative staff. Quick responses.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

The friendliness of the service as well as being kept up to date promptly.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Efficient and cost effective

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Very prompt and i received the information almost immediately

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Speed of service was excellent.

Super quick response and a prompt delivery of service.

Always very prompt turnaround which is extremely important to our clients.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Tremark answer the phones promptly unlike other providers

Personal, friendly, always available around the clock to help

Accommodating and quick service – thank you!

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Very good customer service and very good at keeping us informed

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Extensive work put into providing accurate and up to date information

I liked the speed at which documents were served and the excellent customer service.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Easy to use and reliable!

Prompt service – I required documents signing urgently and received the documents back very quickly.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Very fast and excellent, Emilie was amazing!

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Always reliable even at short notice

You are always efficient, reliable and highly professional.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Professional, friendly and great service!!

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Prompt and efficient service

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Excellent email updates. Thorough report and great service all round!

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Very easy to deal with and made the whole process very smooth.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

I liked the emails from Emilie, she always very polite and friendly

Fast, efficient and Tremark did exactly what they said they would.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.