County Court Bailiffs.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Reports are clear and concise and can be forwarded straight to our clients

Prompt service – I required documents signing urgently and received the documents back very quickly.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Easy service and quick response

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Professional, precise and would definitely use the service again.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Always reliable even at short notice

Good value for money – Quick turnaround

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

You couldn’t improve the service we received. Quick and Efficient

You are always friendly and efficient. There is never any delay in carrying out our instructions

Very prompt and i received the information almost immediately

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Extremely efficient and usually successful in tracing who I need.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

User Friendly

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Kept up to date throughout and email communication is quick

Easy to deal with, prompt and clear communication

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Super quick response and a prompt delivery of service.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Ben kept us up to date and made sure everything ran smoothly.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Simple, straightforward service.

I like how well we are kept up to date with service attempts

Professional, timely and quality. Great staff, good service and highly recommended.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Efficient, polite and professional service at a reasonable price.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Easy to communicate with and understood our requirements.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Professional, friendly and great service!!

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Fast and efficient

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

We get updates, even when you are struggling to trace.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Personal, friendly, always available around the clock to help

Fast and efficient.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Quick and easy. Very prompt service with no issues.

Very approachable and responsive with quick turnaround times.

Easy to contact and whoever answers in the office take’s responsibility.

We are kept up to date. It is rare that I have to chase for news.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Quick, efficient, friendly.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Very efficient service from a professional team

Speed of service was excellent.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional