County Court Bailiffs.

Very easy to deal with and made the whole process very smooth.

Very good customer service and very good at keeping us informed

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Karl was professional and responsive, and the task was managed efficiently. 

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Tremark are extremely reliable and always deliver on time.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Very quick response to initial instruction and prompt service. Statement of service received same day.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Professional, timely and quality. Great staff, good service and highly recommended.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

User Friendly

Speed of service was excellent.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Efficient and excellent

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Very fast and efficient

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

You couldn’t improve the service we received. Quick and Efficient

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Fast and efficient.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Easy to contact and whoever answers in the office take’s responsibility.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Friendly, professional informative staff. Quick responses.

Simple instruction and straightforward response

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

You are always efficient, reliable and highly professional.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Accommodating and quick service – thank you!

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Very fast and excellent, Emilie was amazing!

Friendly staff who are prompt with responses

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Professional and efficient service.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Ben was extremely professional and helpful and kept us updated

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

The job gets done with the minimum amount of fuss

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Efficient and cost effective

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Quick, efficient, friendly.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Efficient, polite and professional service at a reasonable price.

Professional and knowledgeable.

Kept up to date throughout and email communication is quick

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

We are kept up to date. It is rare that I have to chase for news.

Professional, precise and would definitely use the service again.

Professional, friendly and great service!!

Very prompt response and dealt with the instruction urgently within the timescales requested

Prompt service – I required documents signing urgently and received the documents back very quickly.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

The friendliness of the service as well as being kept up to date promptly.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

The service was really good. Promptness, courtesy, quick, professional

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

I was very pleased with the service and took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.