Court Clerking & Legal Couriers.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

We are kept up to date. It is rare that I have to chase for news.

Efficient and cost effective

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

The job gets done with the minimum amount of fuss

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Very prompt response and dealt with the instruction urgently within the timescales requested

You have an efficient and reliable service that I can offer to my clients

You are always efficient, reliable and highly professional.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Very efficient service from a professional team

Friendly and efficient approach to from initial instruction to completion.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Very quick and efficient service – thank you!

We get updates, even when you are struggling to trace.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I liked the emails from Emilie, she always very polite and friendly

It feels like we are getting personal service from someone senior

Quick, efficient, friendly.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

User Friendly

Easy to contact and provided regular updates. Took an actual interest in the case.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very quick turnaround time and efficient. Great client service.

Efficient and professional

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

You went the extra mile to help in a difficult case

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Professional, timely and quality. Great staff, good service and highly recommended.

Prompt and efficient. Always ready to pick up instructions at short notice

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Easy to use and reliable!

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Kept up to date throughout and email communication is quick

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Very fast and excellent, Emilie was amazing!

Simple, straightforward service.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Tremark are extremely reliable and always deliver on time.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Very fast and efficient

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Excellent and professional service! – Nothing to improve – really pleased!

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Very efficient

Very good value for money

Quick, efficient and professional.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I like how well we are kept up to date with service attempts

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Professional, precise and would definitely use the service again.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Professional and efficient service.

Quick, efficient and no fuss.

I think the service is perfect. Professional, efficient and fast.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Good value for money – Quick turnaround

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.