Court Clerking & Legal Couriers.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Very quick response to initial instruction and prompt service. Statement of service received same day.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

The service was superb. Rapid. Detailed. Precise.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Professional and knowledgeable.

We are kept up to date. It is rare that I have to chase for news.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

The job gets done with the minimum amount of fuss

Very efficient

I liked the responsiveness and the professionalism

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Quick, efficient, friendly.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Quick and easy. Very prompt service with no issues.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Simple instruction and straightforward response

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

We get updates, even when you are struggling to trace.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Ben Mansell has always ben extremely prompt and great to speak with.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Karl was professional and responsive, and the task was managed efficiently. 

Extensive work put into providing accurate and up to date information

It is a transparent service and the job is done quickly and efficiently.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Very efficient service from a professional team

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

I liked the emails from Emilie, she always very polite and friendly

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

You have an efficient and reliable service that I can offer to my clients

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

You couldn’t improve the service we received. Quick and Efficient

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

No improvements necessary. Excellent service! Would highly recommend to anyone.

I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

Friendly staff who are prompt with responses

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Great service, love the ‘no find no fee’!

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Professional, precise and would definitely use the service again.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Personal, friendly, always available around the clock to help

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Fast and efficient.

Good value for money – Quick turnaround

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Really quick response to a last minute request from us!

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Efficient and cost effective

It was an easy transaction, you just got on with it, and reported back with your findings.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Kept up to date throughout and email communication is quick

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

The service was very professional, with regular communication and efficient delivery.

Fast and efficient

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Easy service and quick response

Very easy to deal with and made the whole process very smooth.

Very approachable and responsive with quick turnaround times.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

I think the service is perfect. Professional, efficient and fast.

Very good customer service and very good at keeping us informed

Quick, efficient and no fuss.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”