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Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.
Stuart Love, Friday Legal
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My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.
James Parratt, ASB Law
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I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.
Lucinda Tideswell, Stockport Metropolitan Borough Council
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Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.
Stephen Cole, DAC Beachcroft Claims Ltd
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Very quick response to initial instruction and prompt service. Statement of service received same day.
Lauren Pond, Clarke Willmott Solicitors
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We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.
Gillian Merton, The Guinness Partnership
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Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.
Sarah Willett, Edmondson Hall
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The service was superb. Rapid. Detailed. Precise.
Howard Dapin, Chadwick Lawrence Solicitors
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Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.
Tariq Umer, Schofield Sweeney Solicitors
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Professional and knowledgeable.
Oliver Spence, Actons Solicitors
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We are kept up to date. It is rare that I have to chase for news.
Shelian Craig, Shulmans Solicitors
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“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”
Ben Lowans, Partner, Addleshaw Goddard LLP
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Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues
Jessica Robinson, Engie
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Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.
Matthew Perry, Carrick Read Solicitors
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Promptness of service and response times, friendly and helpful manner of staff, reliable service.
Claire Hitchman, Blake Morgan LLP
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The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.
Christopher Parsons, Paris Smith
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Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.
Samantha Poulton, Pinsent Masons LLP
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The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.
Angela Edmunds, Dean Property Group
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The job gets done with the minimum amount of fuss
Sarah Tribble, Michelmores Soliciotors
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Chloe Benson, Charles Russell Speechlys
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I liked the responsiveness and the professionalism
Gemma McDonald, Paralegal, Blackstone Solicitors
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I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.
Nina Oakley, Kidwells Law Solicitors Ltd
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Quick, efficient, friendly.
Katie James, Blake Morgan
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I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.
Emma Dunnill, Kemp Little
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Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.
Ryan Fuller, STA International
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Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.
Elizabeth Perris, Squire Patton Boggs
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Quick and easy. Very prompt service with no issues.
Ben Kerley, LA-Law
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Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.
Rachel Donaldson, Advocate, AFR Advocates
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Simple instruction and straightforward response
Adam Mackay, Partner, Mackay Solicitors
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Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.
Samman Sohail Khan, London
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We get updates, even when you are struggling to trace.
Shelian Craig, Shulmans LLP
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“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”
Samuel Pedley, Solicitor, MFG Solicitors LLP
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“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”
Ashley Jacques, Solicitor, DWF LLP
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Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.
Jessica Chadwick, Shoosmiths LLP
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Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
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Ben Mansell has always ben extremely prompt and great to speak with.
Sian Leonard, Solicitor, Isadore Goldman
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Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.
Rachael Marsh, Marsden Rawsthorn Solicitors
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Karl was professional and responsive, and the task was managed efficiently.
William Friedman, OSEN LLC
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Extensive work put into providing accurate and up to date information
Kelly Lipsett, Lloyds Banking Group
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It is a transparent service and the job is done quickly and efficiently.
Megan Knorr, Baker Tilly
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I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report
Victoria Agu, Stone and Stone LLP
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Very efficient service from a professional team
Susan Taljaard – Scott and Co Sheriffs Officers
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Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails
Claire Robinson, Addleshaw Goddard
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I liked the emails from Emilie, she always very polite and friendly
Emma Pringle, Irwin Mitchell
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It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.
Ailsa Fairchild, Girlings Solicitors
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You have an efficient and reliable service that I can offer to my clients
Philip Knapton, Head of Debt Recovery, Addlestone Keane
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It is extremely convenient to pick up a phone or send an email to discuss or find out information.
Ram Saroop, RDC Solicitors
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You couldn’t improve the service we received. Quick and Efficient
Carol Bibby, Boys and Maughan Solicitors
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Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.
Kate Thompson, KK Thompson Solicitors
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“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”
Incommunities Group
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Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.
Very pleased with the service. Will be sure to recommend and use again.
Rachael Pratt, Ison Harrison Limited
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No improvements necessary. Excellent service! Would highly recommend to anyone.
Jessica Chadwick, Shoosmiths.
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I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.
Janine Alpuche, Alpuche Law
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Friendly staff who are prompt with responses
Marc Schneiderman, Grace and Good Limited
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Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!
I wouldn’t use any other firm for any of the services I use you guys for.
Anna Shaw, Excello Law
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Great service, love the ‘no find no fee’!
Polly Atkins, Paralegal, Fladgate LLP
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Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.
Mairead McErlean, Debenhams Ottaway
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This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient
Lara Nyman, Seddons Law LLP
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Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant
David Draisey, Hunters Solicitors
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“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”
Donna Briggs, Private Individual
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This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.
David Moore, Rodgers and Burton Solicitors
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I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.
Carolyn Hawkins, Clarkslegal LLP
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Professional, precise and would definitely use the service again.
Nicola Storr, Lawrence Stephens Solicitors
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Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional
Julie Moseley, R J Moseley LLP
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I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years
Ben Huggins, The Pensions Regulator
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Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
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Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.
Roisin Kavanagh, Thackray Williams
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Personal, friendly, always available around the clock to help
Sarah Roscoe, Cerberus Group
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Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.
Amanda Slater, South Yorkshire Pension Authority
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I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.
Rise Wise, Browne Jacobson
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Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.
Andrea Denovellis, McKays Solicitors
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Lili Yip, Squire Patton Boggs
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Good value for money – Quick turnaround
Hannah Starling, Blake Turner
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I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely
Marie Louise O Hanrahan, DWF LLP
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Really quick response to a last minute request from us!
Grace Parker, Clarion Solicitors
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Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.
Matthew Foden, Solicitor, Weightmans LLP
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Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.
David Spence, Clarion Solicitors
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Efficient and cost effective
Fraser Tordoff, Simpson Duxbury
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It was an easy transaction, you just got on with it, and reported back with your findings.
Sasha Watson, LSS Waste Management
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I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.
Fran Sumner, Ashfords LLP
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“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”
Beverley Dolan, Financial Controller, Haddow Group
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Kept up to date throughout and email communication is quick
Rosie Harvey, Cripps Pemberton Greenish
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I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use
Sarah Ruddy, THINCATS
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The service was very professional, with regular communication and efficient delivery.
Rhianna Eden, Squire Patton Boggs (UK) LLP
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Fiona Matthew, Solicitor, KD Law
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I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.
Scott Nodder, Solicitor, Optima Legal
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Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.
Christine Hunter, Weightmans LLP
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Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!
Darren Collins, Ince Solicitors
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Easy service and quick response
Amber Walker, BM Advisory
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Very easy to deal with and made the whole process very smooth.
David Manda, Walker Morris
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Very approachable and responsive with quick turnaround times.
Rebecca Logan, Gibsons Law
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I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.
Gabriel Rodriguez-Cleary, Shoosmiths LLP
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Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.
George Denton, Browne Jacobson
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I think the service is perfect. Professional, efficient and fast.
Sherlon Hernandez, Sheridans Solicitors
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Very good customer service and very good at keeping us informed
Alison Groves, PCR London LLP
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Quick, efficient and no fuss.
Sarah Cato, Gunnercooke LLP
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I believe that the service I was provided with was excellent and could not name something to improve on.
Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.
Holly Carmelo, Thackray Williams LLP
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“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”
Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP
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“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”
Chris England, Financial Director, CNG Ltd