Enforcement in Scotland.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Fast and efficient.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Very prompt and i received the information almost immediately

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Easy to communicate with and understood our requirements.

You couldn’t improve the service we received. Quick and Efficient

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Easy to deal with, prompt and clear communication

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

The service was superb. Rapid. Detailed. Precise.

I think the service is perfect. Professional, efficient and fast.

You are far and away the best national provider. Thank you for your service.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Friendly, good updates. efficient, and a cost effective service!

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Tremark are extremely reliable and always deliver on time.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

We are kept up to date. It is rare that I have to chase for news.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Karl was professional and responsive, and the task was managed efficiently. 

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Really quick response to a last minute request from us!

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

You are always friendly and efficient. There is never any delay in carrying out our instructions

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Fast and efficient

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Super quick response and a prompt delivery of service.

Very good customer service and very good at keeping us informed

Efficient and excellent

Accommodating and quick service – thank you!

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Very fast and efficient

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Very prompt response and dealt with the instruction urgently within the timescales requested

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I liked the responsiveness and the professionalism

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

You have an efficient and reliable service that I can offer to my clients

Great service, love the ‘no find no fee’!

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Quick, efficient, friendly.

Quick, efficient and no fuss.

Excellent and professional service! – Nothing to improve – really pleased!

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Easy service and quick response

Excellent email updates. Thorough report and great service all round!

Friendly and helpful staff.

You are always efficient, reliable and highly professional.

Good value for money – Quick turnaround

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

The service was really good. Promptness, courtesy, quick, professional

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Ben was extremely professional and helpful and kept us updated

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

You went the extra mile to help in a difficult case

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Ben Mansell has always ben extremely prompt and great to speak with.

It was an easy transaction, you just got on with it, and reported back with your findings.

Efficient, polite and professional service at a reasonable price.

Very efficient