Enforcement in Scotland.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

It feels like we are getting personal service from someone senior

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Friendly staff who are prompt with responses

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Efficient, polite and professional service at a reasonable price.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Kept up to date throughout and email communication is quick

Knowledgeable, to the point and expedient.

Extremely efficient service.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Prompt and efficient service

Always reliable even at short notice

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Easy service and quick response

Professional and efficient service.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Very good value for money

Simple instruction and straightforward response

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Easy to deal with, prompt and clear communication

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Really quick response to a last minute request from us!

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

User Friendly

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Quick and easy. Very prompt service with no issues.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

We are kept up to date. It is rare that I have to chase for news.

Quick, efficient and professional.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Fast, efficient and Tremark did exactly what they said they would.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Super quick response and a prompt delivery of service.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Very prompt response and dealt with the instruction urgently within the timescales requested

Fast and efficient

The service was superb. Rapid. Detailed. Precise.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Very quick turnaround time and efficient. Great client service.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

Professional and knowledgeable.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

The job gets done with the minimum amount of fuss

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Tremark answer the phones promptly unlike other providers

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

You couldn’t improve the service we received. Quick and Efficient

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Simple, straightforward service.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Personal, friendly, always available around the clock to help

Efficient and excellent

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Quick, efficient and no fuss.

Professional, precise and would definitely use the service again.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Very efficient

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”