Enforcement in Scotland.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Karl was professional and responsive, and the task was managed efficiently. 

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

No improvements necessary. Excellent service! Would highly recommend to anyone.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

We are kept up to date. It is rare that I have to chase for news.

Good value for money – Quick turnaround

Easy to deal with, prompt and clear communication

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

You are far and away the best national provider. Thank you for your service.

The service was very professional, with regular communication and efficient delivery.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Excellent and professional service! – Nothing to improve – really pleased!

It was an easy transaction, you just got on with it, and reported back with your findings.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Kept up to date throughout and email communication is quick

Fast and efficient

Prompt service – I required documents signing urgently and received the documents back very quickly.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Simple instruction and straightforward response

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Very prompt response and dealt with the instruction urgently within the timescales requested

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Always very prompt turnaround which is extremely important to our clients.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

It feels like we are getting personal service from someone senior

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Tremark are extremely reliable and always deliver on time.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Efficient and professional

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Efficient and excellent

Professional, timely and quality. Great staff, good service and highly recommended.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

I liked the emails from Emilie, she always very polite and friendly

Professional and efficient service.

Fast, efficient and Tremark did exactly what they said they would.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

You are always efficient, reliable and highly professional.

Ben Mansell has always ben extremely prompt and great to speak with.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Efficient, polite and professional service at a reasonable price.

Quick, efficient, friendly.

Very Pleased with the service and confidentiality of the progress involved.

You went the extra mile to help in a difficult case

Quick, efficient and no fuss.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Speed of service was excellent.

Friendly staff who are prompt with responses

Friendly, professional informative staff. Quick responses.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

I think the service is perfect. Professional, efficient and fast.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Always reliable even at short notice

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Very quick turnaround time and efficient. Great client service.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Very efficient service from a professional team

Extremely efficient and usually successful in tracing who I need.

Very approachable and responsive with quick turnaround times.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Very quick and efficient service – thank you!

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.