Enforcement in Scotland.

Professional and efficient service.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Fast and efficient

Very efficient

Prompt and efficient. Always ready to pick up instructions at short notice

Easy to contact and whoever answers in the office take’s responsibility.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Reports are clear and concise and can be forwarded straight to our clients

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

I liked the responsiveness and the professionalism

Great service, love the ‘no find no fee’!

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Excellent email updates. Thorough report and great service all round!

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

You have an efficient and reliable service that I can offer to my clients

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

You went the extra mile to help in a difficult case

The service was superb. Rapid. Detailed. Precise.

Very efficient service from a professional team

I like how well we are kept up to date with service attempts

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Efficient and cost effective

Friendly staff who are prompt with responses

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Comprehensive reports, easy to read and we are kept informed throughout the process.

The service was very professional, with regular communication and efficient delivery.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

The job gets done with the minimum amount of fuss

Easy to communicate with and understood our requirements.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Quick, efficient, friendly.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Always reliable even at short notice

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Professional and knowledgeable.

We are kept up to date. It is rare that I have to chase for news.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Good value for money – Quick turnaround

Always very prompt turnaround which is extremely important to our clients.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Quick, efficient and professional.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Friendly, professional informative staff. Quick responses.

Efficient and excellent

Simple instruction and straightforward response

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Very quick and efficient service – thank you!

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Easy to use and reliable!

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Professional, friendly and great service!!

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Fast and efficient.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Very fast and excellent, Emilie was amazing!

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Extremely efficient service.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

You are always efficient, reliable and highly professional.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Easy service and quick response

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.