Enforcement in Scotland.

Very responsive and kept fully appraised

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

We get updates, even when you are struggling to trace.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Efficient, polite and professional service at a reasonable price.

Quick, efficient and professional.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Good value for money – Quick turnaround

No improvements necessary. Excellent service! Would highly recommend to anyone.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Fast and efficient.

We are kept up to date. It is rare that I have to chase for news.

Always reliable even at short notice

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Knowledgeable, to the point and expedient.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Super quick response and a prompt delivery of service.

You are always efficient, reliable and highly professional.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

You went the extra mile to help in a difficult case

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Very quick and efficient service – thank you!

Professional, friendly and great service!!

Ben Mansell has always ben extremely prompt and great to speak with.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Prompt and efficient service

Very approachable and responsive with quick turnaround times.

Very happy with service and have recommended to colleagues, Jules is a star!

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Comprehensive reports, easy to read and we are kept informed throughout the process.

Very good customer service and very good at keeping us informed

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Professional, precise and would definitely use the service again.

Professional and efficient service.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Extremely efficient and usually successful in tracing who I need.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Friendly, good updates. efficient, and a cost effective service!

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Easy to communicate with and understood our requirements.

Professional, timely and quality. Great staff, good service and highly recommended.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Always very prompt turnaround which is extremely important to our clients.

Very fast and efficient

Very quick turnaround time and efficient. Great client service.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Fast and efficient

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

You couldn’t improve the service we received. Quick and Efficient

Very prompt response and dealt with the instruction urgently within the timescales requested

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Excellent and professional service! – Nothing to improve – really pleased!

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Excellent email updates. Thorough report and great service all round!

Prompt service – I required documents signing urgently and received the documents back very quickly.

Very Pleased with the service and confidentiality of the progress involved.

Simple instruction and straightforward response

Very efficient service from a professional team

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

Accommodating and quick service – thank you!

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

The service was very professional, with regular communication and efficient delivery.

Easy service and quick response

I think the service is perfect. Professional, efficient and fast.

Tremark are extremely reliable and always deliver on time.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!