Enforcement in Scotland.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Fast and efficient

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

User Friendly

You went the extra mile to help in a difficult case

Accommodating and quick service – thank you!

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I liked the responsiveness and the professionalism

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Very quick response to initial instruction and prompt service. Statement of service received same day.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Kept up to date throughout and email communication is quick

Quick, efficient and professional.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

You are always efficient, reliable and highly professional.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Excellent and professional service! – Nothing to improve – really pleased!

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Very easy to deal with and made the whole process very smooth.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

It feels like we are getting personal service from someone senior

I liked the emails from Emilie, she always very polite and friendly

Professional, timely and quality. Great staff, good service and highly recommended.

Good value for money – Quick turnaround

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Speed of service was excellent.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Easy to communicate with and understood our requirements.

Extremely efficient and usually successful in tracing who I need.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Professional, friendly and great service!!

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Efficient and excellent

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

The service was very professional, with regular communication and efficient delivery.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Very efficient service from a professional team

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Very prompt response and dealt with the instruction urgently within the timescales requested

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Knowledgeable, to the point and expedient.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

You have an efficient and reliable service that I can offer to my clients

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Very fast and excellent, Emilie was amazing!

Quick, efficient, friendly.

Easy service and quick response

Efficient and cost effective

Very happy with service and have recommended to colleagues, Jules is a star!

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Great service, love the ‘no find no fee’!

Extensive work put into providing accurate and up to date information

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Always very prompt turnaround which is extremely important to our clients.