Eviction Day Support.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Efficient, polite and professional service at a reasonable price.

Quick, efficient and no fuss.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Very happy with service and have recommended to colleagues, Jules is a star!

It was an easy transaction, you just got on with it, and reported back with your findings.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Efficient and cost effective

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very efficient service from a professional team

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Friendly staff who are prompt with responses

Quick and easy. Very prompt service with no issues.

Excellent email updates. Thorough report and great service all round!

Simple, straightforward service.

I think the service is perfect. Professional, efficient and fast.

You are always efficient, reliable and highly professional.

Efficient and excellent

It feels like we are getting personal service from someone senior

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

I liked the responsiveness and the professionalism

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Very prompt response and dealt with the instruction urgently within the timescales requested

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

You are far and away the best national provider. Thank you for your service.

Ben was extremely professional and helpful and kept us updated

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very Pleased with the service and confidentiality of the progress involved.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Fast and efficient.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Extremely efficient service.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

You went the extra mile to help in a difficult case

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

The service was very professional, with regular communication and efficient delivery.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

I liked the attention of care of the process server, and the regular updates by Emilie.

Professional, friendly and great service!!

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Super quick response and a prompt delivery of service.

Tremark answer the phones promptly unlike other providers

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Excellent service provided. We liked the speed and the range and breadth of information provided

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Prompt and efficient. Always ready to pick up instructions at short notice

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Friendly, professional informative staff. Quick responses.

Friendly, good updates. efficient, and a cost effective service!

It is a transparent service and the job is done quickly and efficiently.

Karl was professional and responsive, and the task was managed efficiently. 

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

The friendliness of the service as well as being kept up to date promptly.

Professional, timely and quality. Great staff, good service and highly recommended.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Fast and efficient

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Very fast and efficient

Simple instruction and straightforward response

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

Knowledgeable, to the point and expedient.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”