High Court Enforcement Officers.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Extremely efficient and usually successful in tracing who I need.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Ben Mansell has always ben extremely prompt and great to speak with.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

We get updates, even when you are struggling to trace.

Prompt and efficient. Always ready to pick up instructions at short notice

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Super quick response and a prompt delivery of service.

Personal, friendly, always available around the clock to help

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Karl was professional and responsive, and the task was managed efficiently. 

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Extremely efficient service.

Very approachable and responsive with quick turnaround times.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Very good value for money

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Kept up to date throughout and email communication is quick

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Speed of service was excellent.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Quick, efficient and no fuss.

Accommodating and quick service – thank you!

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I liked the responsiveness and the professionalism

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Friendly staff who are prompt with responses

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Extensive work put into providing accurate and up to date information

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

It feels like we are getting personal service from someone senior

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Very quick turnaround time and efficient. Great client service.

Efficient and cost effective

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Quick, efficient and professional.

Ben was extremely professional and helpful and kept us updated

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

You have an efficient and reliable service that I can offer to my clients

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Simple, straightforward service.

You couldn’t improve the service we received. Quick and Efficient

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Ben kept us up to date and made sure everything ran smoothly.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Knowledgeable, to the point and expedient.

Excellent service provided. We liked the speed and the range and breadth of information provided

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Very quick and efficient service – thank you!

Professional and knowledgeable.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Very good customer service and very good at keeping us informed

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Fast, efficient and Tremark did exactly what they said they would.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Good value for money – Quick turnaround