Registering and Enforcing Scottish Decrees in England & Wales.

You are far and away the best national provider. Thank you for your service.

You couldn’t improve the service we received. Quick and Efficient

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

We get updates, even when you are struggling to trace.

Very responsive and kept fully appraised

Excellent service provided. We liked the speed and the range and breadth of information provided

Easy service and quick response

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Professional and efficient service.

Very easy to deal with and made the whole process very smooth.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Extensive work put into providing accurate and up to date information

It feels like we are getting personal service from someone senior

Tremark answer the phones promptly unlike other providers

Simple, straightforward service.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Quick, efficient and professional.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Very Pleased with the service and confidentiality of the progress involved.

Very efficient

I liked the attention of care of the process server, and the regular updates by Emilie.

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Comprehensive reports, easy to read and we are kept informed throughout the process.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Prompt and efficient service

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Very happy with service and have recommended to colleagues, Jules is a star!

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Reports are clear and concise and can be forwarded straight to our clients

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Simple instruction and straightforward response

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

I think the service is perfect. Professional, efficient and fast.

Extremely efficient and usually successful in tracing who I need.

Fast and efficient.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Professional, precise and would definitely use the service again.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Really quick response to a last minute request from us!

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I liked the emails from Emilie, she always very polite and friendly

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Easy to contact and provided regular updates. Took an actual interest in the case.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

It was an easy transaction, you just got on with it, and reported back with your findings.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

The service was very professional, with regular communication and efficient delivery.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Easy to communicate with and understood our requirements.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Accommodating and quick service – thank you!

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Ben Mansell has always ben extremely prompt and great to speak with.

Easy to use and reliable!

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Friendly, good updates. efficient, and a cost effective service!

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Quick and easy. Very prompt service with no issues.

Fast, efficient and Tremark did exactly what they said they would.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

The friendliness of the service as well as being kept up to date promptly.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Good value for money – Quick turnaround

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.