Royal Courts of Justice Clerking.

Friendly and efficient approach to from initial instruction to completion.

Easy to contact and whoever answers in the office take’s responsibility.

Very good customer service and very good at keeping us informed

Prompt and efficient. Always ready to pick up instructions at short notice

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Tremark answer the phones promptly unlike other providers

Efficient and professional

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

No improvements necessary. Excellent service! Would highly recommend to anyone.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

It was an easy transaction, you just got on with it, and reported back with your findings.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Very prompt response and dealt with the instruction urgently within the timescales requested

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Professional, precise and would definitely use the service again.

Quick, efficient, friendly.

Fast, efficient and Tremark did exactly what they said they would.

Friendly, professional informative staff. Quick responses.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Accommodating and quick service – thank you!

Very happy with service and have recommended to colleagues, Jules is a star!

Friendly and helpful staff.

Efficient, polite and professional service at a reasonable price.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Friendly, good updates. efficient, and a cost effective service!

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Super quick response and a prompt delivery of service.

Easy to contact and provided regular updates. Took an actual interest in the case.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Excellent email updates. Thorough report and great service all round!

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Simple instruction and straightforward response

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Very quick turnaround time and efficient. Great client service.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Reports are clear and concise and can be forwarded straight to our clients

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

The friendliness of the service as well as being kept up to date promptly.

Speed of service was excellent.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Easy service and quick response

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Great service, love the ‘no find no fee’!

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Personal, friendly, always available around the clock to help

Very quick response to initial instruction and prompt service. Statement of service received same day.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

“Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.”

Very quick and efficient service – thank you!

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

It feels like we are getting personal service from someone senior

Extremely efficient and usually successful in tracing who I need.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Professional and knowledgeable.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

You couldn’t improve the service we received. Quick and Efficient

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I was very pleased with the service and took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

I liked the responsiveness and the professionalism

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very easy to deal with and made the whole process very smooth.

Extremely efficient service.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Very fast and efficient

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Prompt service – I required documents signing urgently and received the documents back very quickly.