Royal Courts of Justice Clerking.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

Very quick turnaround time and efficient. Great client service.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Friendly, good updates. efficient, and a cost effective service!

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Prompt and efficient service

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

It feels like we are getting personal service from someone senior

Efficient and professional

Easy to use and reliable!

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very happy with service and have recommended to colleagues, Jules is a star!

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Very approachable and responsive with quick turnaround times.

Very prompt response and dealt with the instruction urgently within the timescales requested

Really quick response to a last minute request from us!

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Extensive work put into providing accurate and up to date information

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Speed of service was excellent.

Very responsive and kept fully appraised

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Professional, timely and quality. Great staff, good service and highly recommended.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Efficient and cost effective

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Efficient and excellent

Quick, efficient and professional.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

You are always efficient, reliable and highly professional.

You couldn’t improve the service we received. Quick and Efficient

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

The service was superb. Rapid. Detailed. Precise.

You have an efficient and reliable service that I can offer to my clients

Professional and knowledgeable.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Easy to communicate with and understood our requirements.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Easy to contact and whoever answers in the office take’s responsibility.

Ben kept us up to date and made sure everything ran smoothly.

Very fast and efficient

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Fast, efficient and Tremark did exactly what they said they would.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Comprehensive reports, easy to read and we are kept informed throughout the process.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Very prompt and i received the information almost immediately

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Excellent service provided. We liked the speed and the range and breadth of information provided

Easy service and quick response

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Quick, efficient and no fuss.

Excellent and professional service! – Nothing to improve – really pleased!

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief