Royal Courts of Justice Clerking.

Friendly and helpful staff.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Efficient and cost effective

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Fast and efficient

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Knowledgeable, to the point and expedient.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Prompt and efficient. Always ready to pick up instructions at short notice

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Very fast and efficient

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

We are kept up to date. It is rare that I have to chase for news.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

Professional, precise and would definitely use the service again.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

You couldn’t improve the service we received. Quick and Efficient

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Very quick turnaround time and efficient. Great client service.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Always reliable even at short notice

We get updates, even when you are struggling to trace.

Super quick response and a prompt delivery of service.

Efficient, polite and professional service at a reasonable price.

Very prompt response and dealt with the instruction urgently within the timescales requested

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Professional, timely and quality. Great staff, good service and highly recommended.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Great service, love the ‘no find no fee’!

Efficient and excellent

The job gets done with the minimum amount of fuss

Excellent email updates. Thorough report and great service all round!

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Very prompt and i received the information almost immediately

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

It feels like we are getting personal service from someone senior

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I liked the attention of care of the process server, and the regular updates by Emilie.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very approachable and responsive with quick turnaround times.

Accommodating and quick service – thank you!

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Karl was professional and responsive, and the task was managed efficiently. 

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Fast, efficient and Tremark did exactly what they said they would.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Easy service and quick response

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

You are far and away the best national provider. Thank you for your service.

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Easy to use and reliable!

Extremely efficient service.

Always very prompt turnaround which is extremely important to our clients.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.