Royal Courts of Justice Clerking.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Fast, efficient and Tremark did exactly what they said they would.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Always reliable even at short notice

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Efficient and professional

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Professional and efficient service.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Easy to contact and provided regular updates. Took an actual interest in the case.

Simple, straightforward service.

Very prompt and i received the information almost immediately

The service was really good. Promptness, courtesy, quick, professional

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very efficient

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Efficient and cost effective

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Easy to communicate with and understood our requirements.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Very quick turnaround time and efficient. Great client service.

The service was superb. Rapid. Detailed. Precise.

You went the extra mile to help in a difficult case

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Friendly staff who are prompt with responses

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

User Friendly

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

We get updates, even when you are struggling to trace.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Very good value for money

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Quick and easy. Very prompt service with no issues.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

I liked the emails from Emilie, she always very polite and friendly

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

I liked the responsiveness and the professionalism

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Prompt service – I required documents signing urgently and received the documents back very quickly.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

It feels like we are getting personal service from someone senior

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Prompt and efficient. Always ready to pick up instructions at short notice

Great service, love the ‘no find no fee’!

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

You couldn’t improve the service we received. Quick and Efficient

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

It is a transparent service and the job is done quickly and efficiently.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Simple instruction and straightforward response

I think the service is perfect. Professional, efficient and fast.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Extremely efficient and usually successful in tracing who I need.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Very quick and efficient service – thank you!

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Always very prompt turnaround which is extremely important to our clients.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

You have an efficient and reliable service that I can offer to my clients

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Very Pleased with the service and confidentiality of the progress involved.