Royal Courts of Justice Clerking.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Prompt and efficient service

Excellent and professional service! – Nothing to improve – really pleased!

Really quick response to a last minute request from us!

Good value for money – Quick turnaround

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

You are always friendly and efficient. There is never any delay in carrying out our instructions

Great service, love the ‘no find no fee’!

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Professional and knowledgeable.

Ben kept us up to date and made sure everything ran smoothly.

Extremely efficient service.

Knowledgeable, to the point and expedient.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

The job gets done with the minimum amount of fuss

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Friendly and helpful staff.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

Very easy to deal with and made the whole process very smooth.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Always reliable even at short notice

Professional, precise and would definitely use the service again.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Professional, friendly and great service!!

Accommodating and quick service – thank you!

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Very quick and efficient service – thank you!

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Karl was professional and responsive, and the task was managed efficiently. 

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

You have an efficient and reliable service that I can offer to my clients

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Easy to deal with, prompt and clear communication

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Very good value for money

The service was very professional, with regular communication and efficient delivery.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Quick, efficient and no fuss.

Comprehensive reports, easy to read and we are kept informed throughout the process.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

The service was really good. Promptness, courtesy, quick, professional

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Quick, efficient, friendly.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Prompt service – I required documents signing urgently and received the documents back very quickly.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

You went the extra mile to help in a difficult case

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

Very responsive and kept fully appraised

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Easy to use and reliable!

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Efficient and professional

I liked the responsiveness and the professionalism

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Excellent email updates. Thorough report and great service all round!

It was an easy transaction, you just got on with it, and reported back with your findings.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Efficient, polite and professional service at a reasonable price.

Ben Mansell has always ben extremely prompt and great to speak with.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Simple instruction and straightforward response

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Very prompt response and dealt with the instruction urgently within the timescales requested