Royal Courts of Justice Clerking.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

You couldn’t improve the service we received. Quick and Efficient

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Very quick response to initial instruction and prompt service. Statement of service received same day.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

You went the extra mile to help in a difficult case

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Karl was professional and responsive, and the task was managed efficiently. 

Simple, straightforward service.

Extremely efficient service.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Accommodating and quick service – thank you!

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Simple instruction and straightforward response

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Super quick response and a prompt delivery of service.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Kept up to date throughout and email communication is quick

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Fast and efficient

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Comprehensive reports, easy to read and we are kept informed throughout the process.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Tremark answer the phones promptly unlike other providers

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Ben was extremely professional and helpful and kept us updated

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

The service was really good. Promptness, courtesy, quick, professional

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

The service was superb. Rapid. Detailed. Precise.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Friendly, good updates. efficient, and a cost effective service!

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

You have an efficient and reliable service that I can offer to my clients

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Quick, efficient and no fuss.

I was very pleased with the service and took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Prompt and efficient. Always ready to pick up instructions at short notice

I liked the responsiveness and the professionalism

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

The service was very professional, with regular communication and efficient delivery.

It feels like we are getting personal service from someone senior

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Friendly and helpful staff.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Excellent and professional service! – Nothing to improve – really pleased!

Quick, efficient and professional.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

We get updates, even when you are struggling to trace.

Efficient and professional

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Prompt service – I required documents signing urgently and received the documents back very quickly.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Easy to contact and provided regular updates. Took an actual interest in the case.

Very fast and efficient

It was an easy transaction, you just got on with it, and reported back with your findings.

Very quick turnaround time and efficient. Great client service.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Ben Mansell has always ben extremely prompt and great to speak with.

Extensive work put into providing accurate and up to date information

Personal, friendly, always available around the clock to help

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Easy to contact and whoever answers in the office take’s responsibility.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.