Royal Courts of Justice Clerking.

Comprehensive reports, easy to read and we are kept informed throughout the process.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Very efficient service from a professional team

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Fast and efficient.

We get updates, even when you are struggling to trace.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Easy to use and reliable!

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Very prompt and i received the information almost immediately

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

You went the extra mile to help in a difficult case

You have an efficient and reliable service that I can offer to my clients

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Very approachable and responsive with quick turnaround times.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Super quick response and a prompt delivery of service.

Excellent service provided. We liked the speed and the range and breadth of information provided

Prompt service – I required documents signing urgently and received the documents back very quickly.

The friendliness of the service as well as being kept up to date promptly.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Friendly, good updates. efficient, and a cost effective service!

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Prompt and efficient. Always ready to pick up instructions at short notice

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Very quick turnaround time and efficient. Great client service.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

You couldn’t improve the service we received. Quick and Efficient

Extensive work put into providing accurate and up to date information

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Very Pleased with the service and confidentiality of the progress involved.

Fast and efficient

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Prompt and efficient service

Professional, friendly and great service!!

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very quick response to initial instruction and prompt service. Statement of service received same day.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Very prompt response and dealt with the instruction urgently within the timescales requested

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Quick, efficient, friendly.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

The job gets done with the minimum amount of fuss

Extremely efficient and usually successful in tracing who I need.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

You are far and away the best national provider. Thank you for your service.

Very efficient

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Easy service and quick response

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

I liked the responsiveness and the professionalism

Good value for money – Quick turnaround

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Always reliable even at short notice

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Ben was extremely professional and helpful and kept us updated

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Very good value for money

I liked the emails from Emilie, she always very polite and friendly

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”