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Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.
Samantha Poulton, Pinsent Masons LLP
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Always very prompt turnaround which is extremely important to our clients.
Deborah Nigh, Howes Percival Solicitors
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Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.
Bethany Reid, Squire Patton Boggs
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“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
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Good value for money – Quick turnaround
Hannah Starling, Blake Turner
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I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.
This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.
Jonathan Taylor, Langleys Solicitors
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The friendliness of the service as well as being kept up to date promptly.
Ryan Wise, Browne Jacobson LLP
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Very approachable and responsive with quick turnaround times.
Rebecca Logan, Gibsons Law
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Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.
Sarah Ainley, Armada Asset Finance
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Extremely efficient and usually successful in tracing who I need.
Hannah Cazaly, Pryers Solicitors
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Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.
Roshan Khan, Shanahans-Law
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Quick, efficient, friendly.
Katie James, Blake Morgan
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Very responsive and kept fully appraised
Adrian Slater, Fraser Brown Solicitors
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Easy service and quick response
Amber Walker, BM Advisory
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The service was really good. Promptness, courtesy, quick, professional
Beatrice Cameli, Hill Dickinson Solicitors
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I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.
Lucinda Tideswell, Stockport Metropolitan Borough Council
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Ben was extremely professional and helpful and kept us updated
Alice Trainor, Fosters Solicitors
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Very good customer service and very good at keeping us informed
Alison Groves, PCR London LLP
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I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.
Janine Alpuche, Alpuche Law
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“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”
Jo-Anne Barnes, Partner, LCF LLP
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Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.
Ryan Fuller, STA International
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Ben Mansell has always ben extremely prompt and great to speak with.
Sian Leonard, Solicitor, Isadore Goldman
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Speed of service was excellent.
Louise Minshull, Addleshaw Goddard LLP
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Andrew Dunkley, Turbervilles Solicitors
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Professional and efficient service.
Rachel Ellison, BTMK Commercial and Personal Law
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Reports are clear and concise and can be forwarded straight to our clients
Charlotte Barry, TLT Solicitors
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The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.
Ryan Wise, Browne Jacobson LLP
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Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.
Stephen Thorn, Shoosmiths LLP
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Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.
Georgina Kenny, Shoosmiths LLP
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The service was very professional, with regular communication and efficient delivery.
Rhianna Eden, Squire Patton Boggs (UK) LLP
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“I am confident that when instructing Tremark, they are going to act professionally to get a result.”
Brian Addlestone, Partner, Addlestone Keane Solicitors
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Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.
Natasha Chandler, Addleshaw Goddard
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Kept up to date throughout and email communication is quick
Rosie Harvey, Cripps Pemberton Greenish
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“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”
Steve Thomas, Lawyer and Mediator, Excello Law
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It is a transparent service and the job is done quickly and efficiently.
Megan Knorr, Baker Tilly
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We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.
Hannah Cooper, RLS Law
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Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.
Amanda Slater, South Yorkshire Pensions Authority
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“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”
Eleanor Temple, Barrister, Kings Chambers
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The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief
Helen Myles, Health and Safety Executive
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Super quick response and a prompt delivery of service.
Jason Morris, Shoosmiths LLP
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Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!
Beverley Lambert, Scott-Moncrieff & Associates Ltd
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You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.
Judith Fitzpatrick, RDC Solicitors
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Efficient, polite and professional service at a reasonable price.
Benjamin Kerley, Lester Aldridge
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“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”
Incommunities Group
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Simple instruction and straightforward response
Adam Mackay, Partner, Mackay Solicitors
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I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.
Elina Sfongali, ELS Law Limited t/as ELS Legal
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Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.
Bethany Reid, Squire Patton Boggs (UK) LLP
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You have an efficient and reliable service that I can offer to my clients
Philip Knapton, Head of Debt Recovery, Addlestone Keane
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Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.
Richard Burraston, Stevensdrake Solicitors
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It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.
Ailsa Fairchild, Girlings Solicitors
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Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.
Ben Slack, Partner, Clarion Solicitors
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Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
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“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”
Ben Lowans, Partner, Addleshaw Goddard LLP
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Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues
Jessica Robinson, Engie
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“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”
Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP
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Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions
Christine Harris, Birchall Blackburn
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Easy to contact and whoever answers in the office take’s responsibility.
Patrick Beesley, The Guinness Partnership
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Very quick turnaround time and efficient. Great client service.
Claire McCormack, TLT LLP
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My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.
James Parratt, ASB Law
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It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.
Erika Ward, Thackray Williams Solicitors
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“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”
Alison Room, Solicitor, Antony Collins Solicitors LLP
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You are always efficient, reliable and highly professional.
Emma Taylor, Browne Jacobson LLP
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Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.
Jo Barnes, LCF Law
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This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient
Lara Nyman, Seddons Law LLP
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Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.
Matthew Perry, Carrick Read Solicitors
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Personal, friendly, always available around the clock to help
Sarah Roscoe, Cerberus Group
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Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.
George Denton, Browne Jacobson
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“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”
Chris England, Financial Director, CNG Ltd
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Easy to use and reliable!
Jeremy Guilfoyle, Amicus Asset Finance.
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We are kept up to date. It is rare that I have to chase for news.
Shelian Craig, Shulmans Solicitors
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Friendly staff who are prompt with responses
Marc Schneiderman, Grace and Good Limited
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Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.
Amina Jamil, Brodies Solicitors
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Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.
Abbie Hearson, Addleshaw Goddard LLP
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Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.
Elizabeth Perris, Squire Patton Boggs
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You couldn’t improve the service we received. Quick and Efficient
Carol Bibby, Boys and Maughan Solicitors
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Friendly, good updates. efficient, and a cost effective service!
Bethany Rickerby, RHW Solicitors
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You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.
Graeme Weir, Partner, Thackray Williams
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Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.
Vandna Sharma, Buckles Law
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Very prompt and i received the information almost immediately
Nazmeera Mahomed, Engie
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Ben kept us up to date and made sure everything ran smoothly.
Hannah Mitchell, Addleshaw Goddard LLP
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I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.
Michael Olley, ASB Law
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I think the service is perfect. Professional, efficient and fast.
Sherlon Hernandez, Sheridans Solicitors
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Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional
Julie Moseley, R J Moseley LLP
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I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.
Dominic Jones, DWF
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No improvements necessary. Excellent service! Would highly recommend to anyone.
Jessica Chadwick, Shoosmiths.
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Promptness of service and response times, friendly and helpful manner of staff, reliable service.
Claire Hitchman, Blake Morgan LLP
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I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.
Gabriel Rodriguez-Cleary, Shoosmiths LLP
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We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.
I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.
Marie Jefford, EMW Law LLP
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Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.
Tariq Umer, Schofield Sweeney Solicitors
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Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.
Martin Ochs, Hamlins LLP
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I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.
Will Charlesworth, Cripps LLP
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Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.
Roisin Kavanagh, Thackray Williams
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The job gets done with the minimum amount of fuss
Sarah Tribble, Michelmores Soliciotors
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The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.
Sadia Hussain, Actons Solicitors
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I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely
Marie Louise O Hanrahan, DWF LLP
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Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.
Rachael Marsh, Marsden Rawsthorn Solicitors
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Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.
Bethany Reid, Associate, Squires Patton Boggs
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Always reliable even at short notice
Natalie Ingram, Squire Patton Boggs
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Chloe Benson, Charles Russell Speechlys