Traveller and Trespasser Evictions.

Very good value for money

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Easy to deal with, prompt and clear communication

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Ben was extremely professional and helpful and kept us updated

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Easy to communicate with and understood our requirements.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Really quick response to a last minute request from us!

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Efficient and excellent

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Professional and knowledgeable.

Very good customer service and very good at keeping us informed

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

I liked the emails from Emilie, she always very polite and friendly

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Friendly, professional informative staff. Quick responses.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

The service was very professional, with regular communication and efficient delivery.

I liked the responsiveness and the professionalism

Excellent email updates. Thorough report and great service all round!

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

You have an efficient and reliable service that I can offer to my clients

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Ben Mansell has always ben extremely prompt and great to speak with.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Knowledgeable, to the point and expedient.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Very prompt and i received the information almost immediately

Fast and efficient

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Excellent and professional service! – Nothing to improve – really pleased!

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Quick, efficient and no fuss.

Very quick and efficient service – thank you!

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Friendly staff who are prompt with responses

Professional, timely and quality. Great staff, good service and highly recommended.

Quick and easy. Very prompt service with no issues.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

User Friendly

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

It feels like we are getting personal service from someone senior

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Personal, friendly, always available around the clock to help

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Very fast and efficient

We get updates, even when you are struggling to trace.

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Very efficient service from a professional team

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Very prompt response and dealt with the instruction urgently within the timescales requested

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

I liked the speed at which documents were served and the excellent customer service.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Very happy with service and have recommended to colleagues, Jules is a star!

I liked the attention of care of the process server, and the regular updates by Emilie.

You are far and away the best national provider. Thank you for your service.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Good value for money – Quick turnaround

The job gets done with the minimum amount of fuss

Quick, efficient, friendly.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.