Our offices are open Monday-Friday 09:00-17:15 - time in UK is 03:40
Emails usually answered within 24 hours
If your company enters into an agreement or contract subject to English law, you will normally be required to provide an English address to which the British courts can serve notice of legal proceedings. Where your company is not incorporated within England then an agent can be used to receive notice of legal proceedings on your behalf.
When you are searching for an agent it is imperative that you choose a provider that appreciates the importance of this service, the Agent for Service of Legal Process is much more than just a mail forwarding service. If your agent fails to pass on notices this could carry huge legal ramifications for your business.
We offer extremely competitive rates and are able to invoice our clients and accept payment in a range of currencies including US dollars, Euros, Japanese Yen, British Pounds, Australian Dollars, Canadian Dollars, Swiss Francs and Chinese Yuan
Once your completed order form is received we will quickly confirm our appointment and provide you with a letter of appointment. We will ensure that you are notified immediately when any legal documents are received by our UK office on your behalf.
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Includes an easy to follow order form, price list and answers to FAQs...
FAQs on Process Agents
WHAT IS A PROCESS AGENT?
A process agent is a representative of a person or company to whom court papers may be served. As an experienced agent for service of legal process, we will ensure that legal notices are properly served by other parties and that you are notified of any papers received upon receipt. We will ensure that any notices received are forwarded quickly and efficiently on to you. By doing this, we can reduce the burden on you or your client, providing clear, reliable advice and a professional service that meets your needs. We accept Service of Proceedings in the UK for notices, proceedings or other documents issued from the courts of England and Wales and also for arbitration proceedings.
How long does it take to establish a facility?
Our standard turnaround time is two to three working days, although many facilities are established faster than this. If you have an urgent need for a process agent we offer a guaranteed same day service for an additional fee. Completed order forms need to be received before 2pm UK time. If it is after 2pm, please contact us. It may still be possible for us to return the documentation on the same day, depending on the complexity of the appointment. These situations will be decided on a case by case basis.
What happens if you receive a legal notice?
We will contact you as soon as the notice is received to inform you that this is the case. You will then have the option of whether you would like the notice scanned and sent to you via email (most clients' preferred option), faxed, sent via Royal Mail or sent via a courier at an additional fee.
How do I make payment?
Once we have established the facility we will send you an invoice along with the rest of the documentation. The invoice provides details of how to make payment.
When do I need to make payment?
Settlement of the fee is due within 30 days of the invoice.
What else do you need in order to establish a facility?
All we need from you is the order form, correctly completed and signed. No other documentation is necessary. We aim to make the process as simple and straightforward as possible.
What do I get from Tremark when you have set up the facility?
Once the facility is established we will send you a signed confirmation letter, a countersigned version of the order form you sent to us (this forms our contract with you) and our invoice.
Will there be any other fees once the facility is established?
For a fixed term appointment, usually not. An annual facility is invoiced each year until cancellation. Apart from this, we would only charge additional fees if you requested additional services, such as an amendment to an existing facility or an extension to one which is expiring.
My fixed term facility is expiring but I still need it. What can I do?
We will write to you when your facility is expiring. If you find it is still needed, please let us know and we can arrange for it to be extended for you.
I no longer need my facility. How do I cancel?
Just send us an email (or a letter or fax if you prefer) quoting the job number and instructing us to cancel. We will take care of the rest. Please bear us in mind if you need process agent services again.