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Professional and efficient service.
Rachel Ellison, BTMK Commercial and Personal Law
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Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!
Andrew Athineos, Athena Collections
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Quick and easy. Very prompt service with no issues.
Ben Kerley, LA-Law
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You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.
Rebecca Ford, Shakespeare Martineau LLP
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Excellent and professional service! – Nothing to improve – really pleased!
Emily Downie, Squire Patton Boggs
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Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.
Stuart Love, Friday Legal
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I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.
Fran Sumner, Ashfords LLP
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Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.
Jill Hirst, Corporate & Commercial Credit Solutions Limited
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Professional, timely and quality. Great staff, good service and highly recommended.
Scott Nodder, Gordons LLP
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Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.
Bethany Reid, Associate, Squires Patton Boggs
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Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.
Rebecca Ford, Shakespeare Martineau
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“Once I have instructed Tremark I can rely on them to get the job without having to chase them for updates.”
Louise Nichol, Partner, Ison Harrison Solicitors
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“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”
Steve Thomas, Lawyer and Mediator, Excello Law
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I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.
Michael Olley, ASB Law
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Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.
Abbie Hearson, Addleshaw Goddard LLP
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The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.
Angela Edmunds, Dean Property Group
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Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.
Tariq Umer, Schofield Sweeney Solicitors
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We get updates, even when you are struggling to trace.
Shelian Craig, Shulmans LLP
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Simple, straightforward service.
Hannah Blood, Walker Morris LLP
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“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
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No improvements necessary. Excellent service! Would highly recommend to anyone.
Jessica Chadwick, Shoosmiths.
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Very responsive and kept fully appraised
Adrian Slater, Fraser Brown Solicitors
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Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.
Ian Runciman, Sheriffs Office, Thomas Hannah & Co
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We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.
Henna Khan, Yorkshire Housing
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Very good value for money
Andrew Raby, Thackray Williams
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Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.
Roshan Khan, Shanahans-Law
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“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”
Ashley Jacques, Solicitor, DWF LLP
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Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.
Bethany Reid, Squire Patton Boggs (UK) LLP
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Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.
David Spence, Clarion Solicitors
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Karl was professional and responsive, and the task was managed efficiently.
William Friedman, OSEN LLC
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“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”
Robert Griffiths, Solicitor, Penningtons Manches LLP
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Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.
Jennifer Elphick, TLT Solicitors
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“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”
Alison Room, Solicitor, Antony Collins Solicitors LLP
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I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.
This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.
Jonathan Taylor, Langleys Solicitors
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I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.
Joanna Blakelock, Wilsons LLP
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Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.
Chris Wood, Lloyds Banking Group
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Personal, friendly, always available around the clock to help
Sarah Roscoe, Cerberus Group
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“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”
Donna Briggs, Private Individual
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Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.
Phil Doyle, Blackwater Estates
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Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.
Julian de Couter, Brackley
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Very quick response to initial instruction and prompt service. Statement of service received same day.
Lauren Pond, Clarke Willmott Solicitors
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Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.
Rachel Donaldson, Advocate, AFR Advocates
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Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work
Jacky Walker, Jordans LLP
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Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.
Eleanor Paton, NHS Scotland
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It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.
Erika Ward, Thackray Williams Solicitors
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Comprehensive reports, easy to read and we are kept informed throughout the process.
Tom Wickstead, Martin Kaye LLP
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You went the extra mile to help in a difficult case
Peter Mason, Director, Mood Developments
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Always reliable even at short notice
Natalie Ingram, Squire Patton Boggs
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Prompt and efficient. Always ready to pick up instructions at short notice
Emma Salvatore, Senior Associate, Trowers and Hamlins
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The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.
Patrick Beesley, The Guinness Partnership
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The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.
Angela Edmunds, Dean Property Group Limited
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Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.
Roisin Kavanagh, Thackray Williams
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“I am confident that when instructing Tremark, they are going to act professionally to get a result.”
Brian Addlestone, Partner, Addlestone Keane Solicitors
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Prompt and efficient service
Yvonne Thomas, Litigation Executive, Actons Solicitors
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“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”
James Davison, Solicitor, Addleshaw Goddard LLP
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Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.
Mary Ambrose, Thomson Reuters
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My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.
James Parratt, ASB Law
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You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.
Judith Fitzpatrick, RDC Solicitors
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“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”
Paul Hunt , Credit Control Supervisor, B&M Waste Services Ltd
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Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant
David Draisey, Hunters Solicitors
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Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails
Claire Robinson, Addleshaw Goddard
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Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.
Andrea Denovellis, McKays Solicitors
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Promptness of service and response times, friendly and helpful manner of staff, reliable service.
Claire Hitchman, Blake Morgan LLP
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Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.
Kaye Chadwick, Alker Ball Healds Solicitors
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Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.
Azmina Fozdar, Trowers & Hamlins
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I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.
James Hemming, Womble Bond Dickinson
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Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.
Kate Thompson, KK Thompson Solicitors
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Lili Yip, Squire Patton Boggs
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Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!
Beverley Lambert, Scott-Moncrieff & Associates Ltd
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Easy to use and reliable!
Jeremy Guilfoyle, Amicus Asset Finance.
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“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded. We know that if we have urgent documents to serve they will be able to fulfil our needs. We have a good working relationship with them and they always provide a personal friendly service.”
Richard Smith, Solicitor, Walker Morris
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Always very prompt turnaround which is extremely important to our clients.
Deborah Nigh, Howes Percival Solicitors
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Good value for money – Quick turnaround
Hannah Starling, Blake Turner
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I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.
Rise Wise, Browne Jacobson
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Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.
Danielle Stanley, North Yorkshire Council
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Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”
Philip Knapton, Addlestone Keane
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Very happy with service and have recommended to colleagues, Jules is a star!
Georgina Kenny, Shoosmiths
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Ben was extremely professional and helpful and kept us updated
Alice Trainor, Fosters Solicitors
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I liked the emails from Emilie, she always very polite and friendly
Emma Pringle, Irwin Mitchell
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“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”
Melissa Wloch, Trainee Solicitor, Schofield Sweeney LLP
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“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”
Stuart Penswick, Solicitor, Forbes Solicitors
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The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.
Ryan Wise, Browne Jacobson LLP
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Philip Myers, Partner, Freeths LLP
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Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.
Bethany Reid, Squire Patton Boggs
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You couldn’t improve the service we received. Quick and Efficient
Carol Bibby, Boys and Maughan Solicitors
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I liked the attention of care of the process server, and the regular updates by Emilie.
Hershil Patel, Kapour Solicitors
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The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.
Christopher Parsons, Paris Smith
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When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.
Lindsay Abley, RPC Solicitors
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Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.
Jo Barnes, LCF Law
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Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.
Louise Day, DAC Beachcroft
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‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’
Paul Watson, Solicitor, AST Hampsons
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Very good customer service and very good at keeping us informed
Alison Groves, PCR London LLP
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For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin
Nigel Kinder, Pardoes Solicitors
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Speed of service was excellent.
Louise Minshull, Addleshaw Goddard LLP
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The friendliness of the service as well as being kept up to date promptly.
Ryan Wise, Browne Jacobson LLP
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I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.
Jayne Nutt, Greenwoods GRM LLP
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Very prompt response and dealt with the instruction urgently within the timescales requested
Lauren Pond, Clarke Willmott LLP
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You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient
Kirstine MacRae, BTO Solicitors LLP
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Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.
Natasha Chandler, Addleshaw Goddard