People Tracing.

Professional and efficient service.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Quick and easy. Very prompt service with no issues.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

Excellent and professional service! – Nothing to improve – really pleased!

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Professional, timely and quality. Great staff, good service and highly recommended.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

We get updates, even when you are struggling to trace.

Simple, straightforward service.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

No improvements necessary. Excellent service! Would highly recommend to anyone.

Very responsive and kept fully appraised

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Very good value for money

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Karl was professional and responsive, and the task was managed efficiently. 

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Personal, friendly, always available around the clock to help

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

It was easy to instruct Tremark and I was kept updated throughout, although on this occasion we did not receive a match.

Comprehensive reports, easy to read and we are kept informed throughout the process.

You went the extra mile to help in a difficult case

Always reliable even at short notice

Prompt and efficient. Always ready to pick up instructions at short notice

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Prompt and efficient service

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Fast and efficient.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Easy to use and reliable!

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Always very prompt turnaround which is extremely important to our clients.

Good value for money – Quick turnaround

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very happy with service and have recommended to colleagues, Jules is a star!

Ben was extremely professional and helpful and kept us updated

I liked the emails from Emilie, she always very polite and friendly

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Efficient and excellent

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

You couldn’t improve the service we received. Quick and Efficient

I liked the attention of care of the process server, and the regular updates by Emilie.

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Very good customer service and very good at keeping us informed

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Speed of service was excellent.

The friendliness of the service as well as being kept up to date promptly.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Very prompt response and dealt with the instruction urgently within the timescales requested

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.