People Tracing.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Always very prompt turnaround which is extremely important to our clients.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

User Friendly

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Friendly, professional informative staff. Quick responses.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Ben was extremely professional and helpful and kept us updated

It feels like we are getting personal service from someone senior

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

You are far and away the best national provider. Thank you for your service.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Accommodating and quick service – thank you!

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Very happy with service and have recommended to colleagues, Jules is a star!

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Prompt and efficient service

The service was very professional, with regular communication and efficient delivery.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Knowledgeable, to the point and expedient.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

The service was superb. Rapid. Detailed. Precise.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Kept up to date throughout and email communication is quick

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Karl was professional and responsive, and the task was managed efficiently. 

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Simple, straightforward service.

Tremark answer the phones promptly unlike other providers

Excellent email updates. Thorough report and great service all round!

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Excellent and professional service! – Nothing to improve – really pleased!

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

Very efficient

The service was really good. Promptness, courtesy, quick, professional

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

I liked the emails from Emilie, she always very polite and friendly

The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Really quick response to a last minute request from us!

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

Quick, efficient and professional.

Ben Mansell has always ben extremely prompt and great to speak with.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Personal, friendly, always available around the clock to help

Easy to contact and provided regular updates. Took an actual interest in the case.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

You went the extra mile to help in a difficult case

Very Pleased with the service and confidentiality of the progress involved.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

I liked the attention of care of the process server, and the regular updates by Emilie.

I think the service is perfect. Professional, efficient and fast.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

Efficient and excellent

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.