Process Serving.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Ben was extremely professional and helpful and kept us updated

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Professional and knowledgeable.

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

Super quick response and a prompt delivery of service.

User Friendly

It was an easy transaction, you just got on with it, and reported back with your findings.

Always very prompt turnaround which is extremely important to our clients.

We like how helpful everyone is. Knowledge is excellent and the updates clear and often, I always have good efficient service from Tremark.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Easy to contact and whoever answers in the office take’s responsibility.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Professional, friendly and great service!!

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

It is a transparent service and the job is done quickly and efficiently.

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Quick and easy. Very prompt service with no issues.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Really quick response to a last minute request from us!

Easy service and quick response

Ben Mansell has always ben extremely prompt and great to speak with.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Friendly and helpful staff.

Professional, timely and quality. Great staff, good service and highly recommended.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Easy to deal with, prompt and clear communication

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Simple, straightforward service.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Kept up to date throughout and email communication is quick

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

It feels like we are getting personal service from someone senior

You went the extra mile to help in a difficult case

Very approachable and responsive with quick turnaround times.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process. We liked the constant updates and quick response to questions.

Very easy to deal with and made the whole process very smooth.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Professional and efficient service.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Fast and efficient.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Very quick and efficient service – thank you!

Tremark staff are efficient, knowledgeable, friendly and easy to deal with. I am more than happy with the current service and can’t think of any improvements. You are always friendly and efficient. There is never any delay in carrying out our instructions

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

You have an efficient and reliable service that I can offer to my clients

Always reliable even at short notice

Quick, efficient and no fuss.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

I liked the responsiveness and the professionalism

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Efficient, polite and professional service at a reasonable price.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Very good customer service and very good at keeping us informed

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

You are always efficient, reliable and highly professional.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

Very good value for money

Personal, friendly, always available around the clock to help

Extremely efficient and usually successful in tracing who I need.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Friendly staff who are prompt with responses

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.