Process Serving.

The friendliness of the service as well as being kept up to date promptly.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Very efficient

Professional, timely and quality. Great staff, good service and highly recommended.

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Easy to communicate with and understood our requirements.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Extremely efficient and usually successful in tracing who I need.

Karl was professional and responsive, and the task was managed efficiently. 

Kept up to date throughout and email communication is quick

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Very quick and efficient service – thank you!

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Professional, precise and would definitely use the service again.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Fast and efficient.

Our enquiry was responded to on the same day, providing all the required information in the initial email which was easy and straightforward so we were able to forward this on to clients. Once instructed, we were kept up to date on the service and received confirmation of the same on the same day.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Quick, efficient and professional.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Knowledgeable, to the point and expedient.

Ben kept us up to date and made sure everything ran smoothly.

Ben Mansell has always ben extremely prompt and great to speak with.

Quick and easy. Very prompt service with no issues.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

We are kept up to date. It is rare that I have to chase for news.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

It was an easy transaction, you just got on with it, and reported back with your findings.

Easy service and quick response

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

Always respond promptly and are very informative. I always deal with the same person which is nice also. No negatives to report of, Always respond promptly and are very informative.

Very good customer service and very good at keeping us informed

Friendly, good updates. efficient, and a cost effective service!

Always reliable even at short notice

Efficient, polite and professional service at a reasonable price.

Very easy to deal with and made the whole process very smooth.

As ever, prompt, polite and efficient assistance from Richard Wooler who was quick to accept the instruction and begin work. Trace processed very quickly and report sent through via email, allowing swift progress based upon the results. Excellent value for money. Many thanks!

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Easy to use and reliable!

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Accommodating and quick service – thank you!

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

Very efficient service from a professional team

Excellent email updates. Thorough report and great service all round!

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Very quick response to initial instruction and prompt service. Statement of service received same day.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Simple instruction and straightforward response

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

The service was superb. Rapid. Detailed. Precise.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Good value for money – Quick turnaround

Excellent service provided. We liked the speed and the range and breadth of information provided

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

Always very prompt turnaround which is extremely important to our clients.

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Very prompt and i received the information almost immediately

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”