Process Serving.

Very good customer service and very good at keeping us informed

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Efficient and excellent

It feels like we are getting personal service from someone senior

Very responsive and kept fully appraised

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Very efficient service from a professional team

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

The service was really good. Promptness, courtesy, quick, professional

Great service, love the ‘no find no fee’!

Quick, efficient and no fuss.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Friendly and helpful staff.

Accommodating and quick service – thank you!

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

You have an efficient and reliable service that I can offer to my clients

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Efficient and cost effective

We get updates, even when you are struggling to trace.

Very efficient

Tremark answer the phones promptly unlike other providers

Quick, efficient and professional.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

Easy to communicate with and understood our requirements.

Prompt service – I required documents signing urgently and received the documents back very quickly.

User Friendly

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Simple instruction and straightforward response

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

Friendly, good updates. efficient, and a cost effective service!

The job gets done with the minimum amount of fuss

Personal, friendly, always available around the clock to help

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Very quick turnaround time and efficient. Great client service.

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

You couldn’t improve the service we received. Quick and Efficient

Extremely efficient service.

Professional and knowledgeable.

Efficient and professional

Prompt and efficient. Always ready to pick up instructions at short notice

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Very happy with service and have recommended to colleagues, Jules is a star!

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

Easy service and quick response

Fast and efficient

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

You went the extra mile to help in a difficult case

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

Tremark is overall very professional.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Ben Mansell has always ben extremely prompt and great to speak with.

Prompt and efficient service

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

You are always efficient, reliable and highly professional.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

The service was very professional, with regular communication and efficient delivery.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

The service was superb. Rapid. Detailed. Precise.

Friendly staff who are prompt with responses

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

Always very prompt turnaround which is extremely important to our clients.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Reports are clear and concise and can be forwarded straight to our clients

We are kept up to date. It is rare that I have to chase for news.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Easy to contact and whoever answers in the office take’s responsibility.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.