Process Serving.

Quick response – we were kept updated if there were any expected delays. Kept well informed throughout.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Very efficient

Always reliable even at short notice

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

Excellent customer service – always dealt with the same person (Ben Mansell), quick responses to e-mails

The service was really good. Promptness, courtesy, quick, professional

Quick, efficient and no fuss.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Ben kept us up to date and made sure everything ran smoothly.

Friendly, good updates. efficient, and a cost effective service!

Efficient, polite and professional service at a reasonable price.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Very good customer service and very good at keeping us informed

Excellent and professional service! – Nothing to improve – really pleased!

You couldn’t improve the service we received. Quick and Efficient

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

Always very prompt turnaround which is extremely important to our clients.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Simple, straightforward service.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

Professional and efficient service.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

No improvements necessary. Excellent service! Would highly recommend to anyone.

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

Tremark answer the phones promptly unlike other providers

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

I like how well we are kept up to date with service attempts

The friendliness of the service as well as being kept up to date promptly.

Very happy with service and have recommended to colleagues, Jules is a star!

I have found your service to be extremely efficient. In this particular case, I simply emailed the document for personal service and it was dealt with immediately and served within an hour of you receiving it. Like the ease of instructing you.

Ben was extremely professional and helpful and kept us updated

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Great service, love the ‘no find no fee’!

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Friendly staff who are prompt with responses

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Quick, efficient and professional.

Fast, efficient and Tremark did exactly what they said they would.

I liked the emails from Emilie, she always very polite and friendly

Quick, efficient, friendly.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Personal, friendly, always available around the clock to help

Fast and efficient

Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Easy to contact and whoever answers in the office take’s responsibility.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Prompt and efficient. Always ready to pick up instructions at short notice

You are always efficient, reliable and highly professional.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

We get updates, even when you are struggling to trace.

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

Karl was professional and responsive, and the task was managed efficiently. 

The job gets done with the minimum amount of fuss

Really quick response to a last minute request from us!

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Efficient and cost effective

I think the service is perfect. Professional, efficient and fast.

We are kept up to date. It is rare that I have to chase for news.

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.