Process Serving.

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Very happy with service and have recommended to colleagues, Jules is a star!

Easy to communicate with and understood our requirements.

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

You are so reliable, efficient and responsive. We entirely trust you to deliver and you always do! I was speaking to a colleague in our London office today who has used you recently based on the Leeds’ office recommendation. He said to me today that he will always use Tremark from now on as you provided such a fantastic service during these uncertain times as a result of Covid-19. It is times like these that we need someone to rely on and we can certainly rely on Tremark. You deserve a large pat on the back for the service you deliver. You can’t improve – you are excellent – keep on doing what you are doing! You offer a fantastic service and are so reliable even during these uncertain and unprecedented times we are finding ourselves in.

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

I liked the emails from Emilie, she always very polite and friendly

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very prompt and i received the information almost immediately

You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Ben kept us up to date and made sure everything ran smoothly.

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Efficient and professional

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

You have an efficient and reliable service that I can offer to my clients

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

The service was really good. Promptness, courtesy, quick, professional

We get updates, even when you are struggling to trace.

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Very fast and efficient

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Accommodating and quick service – thank you!

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

Very good customer service and very good at keeping us informed

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

You couldn’t improve the service we received. Quick and Efficient

Reports are clear and concise and can be forwarded straight to our clients

Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

Simple instruction and straightforward response

Communicative and reliable. We always feel in safe hands with Karl, Ben and the team.

I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Very easy to deal with and made the whole process very smooth.

Quick and easy. Very prompt service with no issues.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Really quick response to a last minute request from us!

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

I liked the attention of care of the process server, and the regular updates by Emilie.

Very approachable and responsive with quick turnaround times.

Quick, efficient and professional.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

‘Would you please pass on our congratulations to your Process Server, for managing to serve the Respondent because we have been endeavouring to achieve this for over a year with others.’

Speed of service was excellent.

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

I was very pleased with the service and you took away the worry surrounding handing over sealed original court documents to someone else. I would use you again, for sure.

Professional and knowledgeable.

Very responsive and kept fully appraised

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

I liked the responsiveness and the professionalism

Very fast and excellent, Emilie was amazing!

For the price of your service I do not consider you could improve. It is quick and efficient and delivers what it says on the tin

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

Ben Mansell has always ben extremely prompt and great to speak with.

You are always very prompt at acknowledging instructions and replying to emails. You keep me well informed through and provide additional information when requested. Carry on doing what you are doing 🙂 I deal with Emilie normally and she is always extremely helpful, accurate and generally lovely to deal with.

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Super quick response and a prompt delivery of service.

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

Prompt and efficient. Always ready to pick up instructions at short notice

Professional, friendly and great service!!

Excellent email updates. Thorough report and great service all round!