Process Serving.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Knowledgeable, to the point and expedient.

Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Extremely efficient and usually successful in tracing who I need.

Very efficient service from a professional team

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

I liked the attention of care of the process server, and the regular updates by Emilie.

Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

Ben was extremely professional and helpful and kept us updated

Very easy to deal with and made the whole process very smooth.

Clear & concise reports, quick turnaround and a friendly efficient service from whomever i spoke with.

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Simple instruction and straightforward response

We liked your efficiency in dealing with sensitive data that needed serving. Clear and effective communication throughout the service and keeping the customer up to date with information and even when couldn’t deliver keeping up to date with the customer and updating regularly throughout until the package was delivered.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

Great service, love the ‘no find no fee’!

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

You were extremely clear on what info you required to effect service, and you were very efficient in checking the requirements of certifying service, to ensure that you did so in compliance with Scots law, as the matter related to service of Scottish proceedings. Julia was very friendly and efficient

Very quick response to initial instruction and prompt service. Statement of service received same day.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Always very prompt turnaround which is extremely important to our clients.

Easy to contact and whoever answers in the office take’s responsibility.

Tremark offers an essential service that meets our needs, when working to strict deadlines it is important that we can locate an individual that has absconded.

Please just keep doing what you do so well. Dealing with you was Courteous, efficient and utterly professional. I can only describe it as a refreshing change to many other so-called professional firms I deal with. I am only a micro business and would probably only produce a few instructions every year, but will not hesitate to use your services every time in future and to recommend to you friends and associates. I liked your energy and enthusiasm to take on and complete the instruction and then to exceed my expectations my completing within a day or two.

Tremark answer the phones promptly unlike other providers

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“We were very impressed with Tremark who quickly personally served an aggressive and evasive debtor after previous attempts by a competitor were a total disaster.”

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”

Very good customer service and very good at keeping us informed

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

Quick, efficient and no fuss.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Efficiency, Can trust we will be updated rather than having to chase. Very proactive rather than reactive.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Emilie Smith was excellent in keeping me informed as to the progress of service of documentation. Easy to give instructions, and good reports provided.

You are far and away the best national provider. Thank you for your service.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

I like the fact instructions are acknowledged quickly and i am kept up to date with progress being made. I think the service you offer is very efficient – keep doing what your doing.

Easy to deal with, prompt and clear communication

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Easy to contact and provided regular updates. Took an actual interest in the case.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Very helpful and professional when calling the office and any email enquiries are quickly responded to. I have used Tremark for a number of years for matters across the country and an excellent service has always been provided by the entire team.

Always reliable even at short notice

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I have used Tremark on a number of matters, and have always found everyone I have dealt with has been super helpful and lovely

Extensive work put into providing accurate and up to date information

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

Prompt and efficient. Always ready to pick up instructions at short notice

Very quick and efficient service – thank you!

Easy to communicate with and understood our requirements.

Friendly, professional informative staff. Quick responses.

Good value for money – Quick turnaround

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Very good value for money

Efficient and cost effective

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Efficient, polite and professional service at a reasonable price.

Excellent and professional service! – Nothing to improve – really pleased!

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Friendly staff who are prompt with responses

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

Very approachable and responsive with quick turnaround times.

Very happy with service and have recommended to colleagues, Jules is a star!

Extremely efficient. Service of documents well within timescale. Everything I required was carried out professionally and promptly.

I liked the speed at which documents were served and the excellent customer service.

We get updates, even when you are struggling to trace.

Fast and efficient

User Friendly

Karl was professional and responsive, and the task was managed efficiently. 

Very fast and efficient

Very prompt response and dealt with the instruction urgently within the timescales requested