Quality Policy.

  • It is our policy to ensure the continual improvement of the company’s overall performance, and that the business strives towards satisfying the expectations and needs of our customers whilst meeting all legal and regulatory requirements.

  • The company aims to achieve the above by implementing a quality management system that complies with both the international standard of good practice ISO9001:2015 and the code of practise for the provision of investigative services BSI102000:2013.

  • Our quality policy is strongly driven by the following management principals and behaviours:

    • Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well.

    • Achieve our commitments for quality, cost, and schedule.

    • Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management.

    • Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys.

    • Develop staff competencies, creativity, empowerment and accountability.

    • through appropriate development programs and show strong management involvement and commitment.

  • Adherence to this policy involves all the Company’s activities and services and their effects.

  • This policy is understood, implemented and maintained at all levels within the organisation.

  • This policy includes the setting and publication of our objectives and this is publicly available.

  • The Managing Director has the ultimate responsibility for the effective operation of the Quality Management System.

 

Mark Hodgson – Managing Director

Tremark Associates Limited

Dated this 15th September 2017