Credit Control Outsourcing and Cover.

Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

Very prompt response and dealt with the instruction urgently within the timescales requested

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Comprehensive reports, easy to read and we are kept informed throughout the process.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

Friendly staff who are prompt with responses

Accommodating and quick service – thank you!

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

The service was really good. Promptness, courtesy, quick, professional

Ben Mansell has always ben extremely prompt and great to speak with.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

“We use Tremark Associates for both Absconder Tracing and Process Serving, we have found them to be professional and efficient when it comes to serving important documents and locating people who have absconded.  We know that if we have urgent documents to serve they will be able to fulfil our needs.  We have a good working relationship with them and they always provide a personal friendly service.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

I liked the responsiveness and the professionalism

I like how well we are kept up to date with service attempts

Good value for money – Quick turnaround

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

You have an efficient and reliable service that I can offer to my clients

“Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

You went the extra mile to help in a difficult case

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

It feels like we are getting personal service from someone senior

Professional, timely and quality. Great staff, good service and highly recommended.

Professional and efficient service.

Excellent and professional service! – Nothing to improve – really pleased!

Friendly, good updates. efficient, and a cost effective service!

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Great service, love the ‘no find no fee’!

Quick, efficient, friendly.

Personal, friendly, always available around the clock to help

Efficient and professional

Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

Super quick response and a prompt delivery of service.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

No improvements necessary. Excellent service! Would highly recommend to anyone.

“Tremark offer an excellent tracing service on a ‘No Trace, No Fee’ basis. If we need to trace a subject urgently we know that they will do everything they can to locate the subject.”

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

You are always efficient, reliable and highly professional.

Friendly and efficient approach to from initial instruction to completion.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Karl was professional and responsive, and the task was managed efficiently. 

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Tremark answer the phones promptly unlike other providers

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Prompt service – I required documents signing urgently and received the documents back very quickly.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Extremely efficient service.

Very fast and excellent, Emilie was amazing!

Easy to use and reliable!

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

We get updates, even when you are struggling to trace.

The service was very professional, with regular communication and efficient delivery.

Always very prompt turnaround which is extremely important to our clients.

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

The service was superb. Rapid. Detailed. Precise.

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Very fast and efficient

Always reliable even at short notice

Fast and efficient.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Very quick and efficient service – thank you!

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

The job gets done with the minimum amount of fuss

Efficient and excellent

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

Simple, straightforward service.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

You couldn’t improve the service we received. Quick and Efficient

We are kept up to date. It is rare that I have to chase for news.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Extensive work put into providing accurate and up to date information

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.