Credit Control Outsourcing and Cover.

Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

User Friendly

Professional, timely and quality. Great staff, good service and highly recommended.

Very quick turnaround time and efficient. Great client service.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

Very quick and efficient service – thank you!

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Friendly staff who are prompt with responses

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Very efficient

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

Having used Tremark several times, I can confidently recommend their services to fee earners across my firm. I have found them to be fast, efficient and extremely cost effective!

Comprehensive reports, easy to read and we are kept informed throughout the process.

Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

I like how well we are kept up to date with service attempts

The service was very professional, with regular communication and efficient delivery.

You couldn’t improve the service we received. Quick and Efficient

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

Kept up to date throughout and email communication is quick

Efficient and excellent

“I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

It was an easy transaction, you just got on with it, and reported back with your findings.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Very fast and efficient

Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

Extensive work put into providing accurate and up to date information

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

Friendly, professional informative staff. Quick responses.

Simple instruction and straightforward response

Ben was extremely professional and helpful and kept us updated

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Very Pleased with the service and confidentiality of the progress involved.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Very approachable and responsive with quick turnaround times.

“I highly recommend Tremark Associates for process serving. They understand their clients and are always on hand when needed.”

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

“Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

Easy to contact and whoever answers in the office take’s responsibility.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

Simple, straightforward service.

Personal, friendly, always available around the clock to help

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

The service was superb. Rapid. Detailed. Precise.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

The service was really good. Promptness, courtesy, quick, professional

Prompt and efficient. Always ready to pick up instructions at short notice

Very efficient service from a professional team

Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

We are kept up to date. It is rare that I have to chase for news.

Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

The defendant had moved address and the process server still managed to serve the summons on the day promised with a little detective work, letting us breath a sigh of relief

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

“I know that when I go to Tremark with my social housing work, I’ll get great service and they will deliver exactly the result I need.”

Speed of service was excellent.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

“Tremark know their stuff. They have given my some great practical advice and turn things around quickly.”

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

Prompt and efficient service

“Karl and his team have helped me on numerous occasions with potentially difficult situations. I would thoroughly recommend their service.”

Tremark have always impressed me with their professional manner and timely results. I have found all the staff to be extremely helpful in achieving the best results possible.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Easy to use and reliable!

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

Fast and efficient

Ben Mansell has always ben extremely prompt and great to speak with.

Karl was professional and responsive, and the task was managed efficiently. 

The friendliness of the service as well as being kept up to date promptly.

Always reliable even at short notice

Efficient and cost effective

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

I wouldn’t use any other firm for any of the services I use you guys for.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

“We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

Quick, efficient, friendly.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

The job gets done with the minimum amount of fuss