Credit Control Outsourcing and Cover.

Tremark are extremely reliable and always deliver on time.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Prompt and efficient. Always ready to pick up instructions at short notice

Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

The job gets done with the minimum amount of fuss

Comprehensive reports, easy to read and we are kept informed throughout the process.

Ben Mansell has always ben extremely prompt and great to speak with.

You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

Extensive work put into providing accurate and up to date information

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

We get updates, even when you are struggling to trace.

Ben was extremely professional and helpful and kept us updated

Professional, timely and quality. Great staff, good service and highly recommended.

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Prompt service – I required documents signing urgently and received the documents back very quickly.

Very fast and efficient

“Once I have instructed  Tremark I can rely on them to get the job without having to chase them for updates.”

You are the ‘Ronseal’ of the legal support service world. You do what it says on thee tin, in a no nonsense proficient manner. It really helps that Karl, Ben and Melanie are such good people to work with.

My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

Excellent and professional service! – Nothing to improve – really pleased!

Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

Fast and efficient

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

Very fast and excellent, Emilie was amazing!

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

“I was surprised to be contacted regarding my late grandmothers will. I changed my surname when I was a small child when my mother remarried. My grandmothers family did not know my surname but Tremark were given my mother’s maiden name and they found me through that. Thank you!”

Quick, efficient, friendly.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

Good value for money – Quick turnaround

Efficient and cost effective

Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

“Tremark provide an excellent professional service they are friendly and always provide a personal touch when we deal with them.”

Great service, love the ‘no find no fee’!

I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

The friendliness of the service as well as being kept up to date promptly.

Always very prompt turnaround which is extremely important to our clients.

I do not believe that there is anything needed to improve your service. I have found you very efficient and very prompt which is needed when up against deadlines.

I like how well we are kept up to date with service attempts

Tremark answer the phones promptly unlike other providers

Extremely efficient service.

I can’t fault the service – that’s why I use you and recommend you!
Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

“I emailed Tremark asking whether they could help to serve documents in Jersey. They had the documents served within a matter of hours.”

Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

Friendly, professional informative staff. Quick responses.

Prompt and efficient service

I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

Ben was really helpful and he went out of his way to ensure that our statutory demand was served on the relevant party, even when the instruction was very last minute.

“I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

Simple, straightforward service.

It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

Efficient and excellent

Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

Very efficient service from a professional team

Very quick response to initial instruction and prompt service. Statement of service received same day.

Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

You went the extra mile to help in a difficult case

I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

Always reliable even at short notice

Very efficient and prompt with our instructions, helpful and understanding of the urgency. Professional and quick to please.

Promptness of service and response times, friendly and helpful manner of staff, reliable service.

Friendly and helpful staff.

Easy to use and reliable!

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Knowledgeable, to the point and expedient.

Easy to contact and provided regular updates. Took an actual interest in the case.

We are kept up to date. It is rare that I have to chase for news.

User Friendly

Fast and efficient.

Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

No improvements necessary. Excellent service! Would highly recommend to anyone.

Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

Very approachable and responsive with quick turnaround times.

When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

Efficient, polite and professional service at a reasonable price.

Excellent email updates. Thorough report and great service all round!

Friendly staff who are prompt with responses

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Very responsive and kept fully appraised

“We instruct Tremark on a wide variety of property litigation matters – including Trespass, Anti Social Behaviour work and Gas Servicing Injunctions; we find them approachable, responsive and professional.”

Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

It was an easy transaction, you just got on with it, and reported back with your findings.

Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

“I am confident that when instructing Tremark, they are going to act professionally to get a result.”