Credit Control Outsourcing and Cover.

Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

Prompt service – I required documents signing urgently and received the documents back very quickly.

I use Tremark only for process serving and we are a low-volume firm but they have arranged service for me nationally and internationally, often at short notice, and I have always been happy with the result.

I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

Friendly staff who are prompt with responses

Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

It is extremely convenient to pick up a phone or send an email to discuss or find out information.

We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

“I needed documents serving in the Channel Islands urgently. Tremark were exceptionally responsive and had the job completed within 5 hours at a very reasonable price.”

The speed and efficiency was superb. I did not expect everything to be started or completed in the time in took you!

Simple, straightforward service.

Very happy with service and have recommended to colleagues, Jules is a star!

I found Tremark, and in particular Karl Brooker, to be very fast and professional. The service was easy to access and transparent throughout.

Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

Karl was professional and responsive, and the task was managed efficiently. 

Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

Very quick turnaround time and efficient. Great client service.

You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

The service was very good, it achieved the results we wanted, any questions were answered prior to instructing you and we were kept up to date throughout the process.

Kept up to date throughout and email communication is quick

Very good value for money

Quick response, Sufficient expertise to immediately understand what was required. Produced the result I wanted very quickly and efficiently.

No improvements necessary. Excellent service! Would highly recommend to anyone.

User Friendly

Very fast and excellent, Emilie was amazing!

Very easy to deal with and made the whole process very smooth.

I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

Always reliable even at short notice

The agent contacted me with regular updates and provided clear updates on his attempts to serve the paperwork. He also completed the certificate promptly and dropped it off in person. I was really pleased with the overall experience.

“As a first year trainee solicitor in the Corporate Recovery team, I have used Tremark on numerous occasions and have always been impressed. They are pro-active and consistently deliver a quick and effective service.”

This was a tricky service because the subject is skilled at ignoring or avoiding things. There was a dogged determination to serve the process which paid off.

Very quick response to initial instruction and prompt service. Statement of service received same day.

Friendly and helpful staff, regular updates with no need to chase, Tremark always go above and beyond to deliver an excellent service.

Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

Tremark are professional, friendly and offer a quick and reliable service. We view them as an extension of our team.

You are always efficient, reliable and highly professional.

I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

The friendliness of the service as well as being kept up to date promptly.

Efficient and cost effective

“We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

Fast and efficient

We are kept up to date. It is rare that I have to chase for news.

I believe that the service I was provided with was excellent and could not name something to improve on.

Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

Professional and knowledgeable.

Extremely efficient service.

Great service, love the ‘no find no fee’!

I liked the emails from Emilie, she always very polite and friendly

Easy to communicate with and understood our requirements.

Efficient, polite and professional service at a reasonable price.

Very prompt and i received the information almost immediately

Excellent and professional service! – Nothing to improve – really pleased!

I like that one quick email is an instruction and the quick confirmation that they have received the instruction

Easy service and quick response

Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

The service I receive is always excellent. My instructions are acknowledged quickly and service is always effected without delay. I also really like the friendly tone, especially from Ben and Emilie! I’m not sure there is anything you can improve.

Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

Very pleased with the service. Will be sure to recommend and use again.

“As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

Prompt service. I like the no fee no trace arrangement.
Financial status reports are helpful.

Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

You have an efficient and reliable service that I can offer to my clients

“We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

Quick, efficient and no fuss.

You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

Always get on with the job with no fuss and very effectively.

Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

The service was superb. Rapid. Detailed. Precise.

Accommodating and quick service – thank you!

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Professional, friendly and great service!!

Fast and efficient.

“It is important for us to have someone we can rely on to serve our documents, for the past few years we have worked with Tremark Associates who have personally served an array of documents on our behalf. They are reliable and professional and no matter where in the country they will act as our process servers. They will be discreet and confidential so we know that our business maintains an excellent reputation.”

Knowledgeable, to the point and expedient.

Extensive work put into providing accurate and up to date information

Friendly and helpful staff.

“I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

Friendly and efficient approach to from initial instruction to completion.

“Mark and the team at Tremark have carried out a number tracing and investigatory activities for us over a number of years, They have always achieved great results and are a very personable and effective team. I would highly recommend them.”

Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

Called Tremark at 9pm at night. Instructions given to file and then serve Court papers in Court by 1.30pm the next day. Duly done without complaint.
Incredible service – the understanding of their clients needs and the willingness to help and jump through hoops sets them aside from their competitors. I wouldn’t go anywhere else.

Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

Efficient and professional

You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

“Tremark have been extremely helpful, they know the rules well and offer great practical advice.”

Professionalism and speed. I’ve used Tremark for many years and always ‘took them with me’ when moving from firm to firm as my career advanced.

“Since 1999, we have developed a good working relationship with Tremark. I have been impressed with their level of contact as it allows us to work closely together, and continually identify performance enchancements and solutions to issues as soon as they arise. It is vital for me to know that they are flexible and will always respond immediately to fit CNG’s business requirements. Our customers are dealt with in a professional manner to protect our reputation.”

Super quick response and a prompt delivery of service.

You went the extra mile to help in a difficult case

You are always friendly and efficient. There is never any delay in carrying out our instructions

Tremark answer the phones promptly unlike other providers

Easy to deal with, prompt and clear communication

I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

Very Pleased with the service and confidentiality of the progress involved.