What Our Clients Say.

Over 180 testimonials received….Scroll down to read below to see what our clients have to say about us….

Working with local, national and international solicitors, public and private companies, banks, insurance companies and local authorities, Tremark are one of the UK’s leading professional process serving and investigations businesses.

Compliance

We know that process serving, absconder tracing and covert investigations are sensitive topics and that the current PR balance – specifically through the medium of television – is with the debtor or subject rather than with the collection or investigating company.

Competence

Our standing is our industry is very important to us. So is the upholding of our clients reputation and image when dealing with their customers.

Accountability

Quality assurance and client endorsement are some of our key attributes.

Over 180 testimonials….Read below to see what our clients have to say about us….

Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

Bethany Reid, Squires Patton Boggs

  • Tremark’s service could not have been improved. We were kept up-to-date and the turnaround from instructions to our subject being traced was very quick.

    Andrea Denovellis, McKays Solicitors

  • Easy to use and reliable!

    Jeremy Guilfoyle, Amicus Asset Finance.

  • Tremark are very fluid and straightforward to deal with. Accept instructions almost immediately despite them being urgent and awkward in some cases. Happy to deal entirely by email and well on top of the rigorous CPR service requirements.

    Chris Deeley, Royds Withy King

  • It is extremely convenient to pick up a phone or send an email to discuss or find out information.

    Ram Saroop, RDC Solicitors

  • Emilie answered queries promptly and provided updates as soon as she was able. She provides an excellent, friendly and professional service.

    Christine Hunter, Weightmans LLP

  • Fast, efficient and Tremark did exactly what they said they would.

    Lindsay Felstead, Clarke Willmott

  • Emilie is always speedy, efficient and keen to assist me. I continually recommend Tremark to my colleagues due to the consistent service I receive time and time again. I have nothing to fault with Tremark’s service.

    Hannah Morris, Birketts LLP

  • Excellent and professional service! – Nothing to improve – really pleased!

    Emily Downie, Squire Patton Boggs

  • Good value for money – Quick turnaround

    Hannah Starling, Blake Turner

  • Simple, straightforward service.

    Hannah Blood, Walker Morris LLP

  • Customer service was excellent, Emilie was quick to respond, knowledgeable and cheerful throughout, a pleasure to work with.

    Stuart Love, Friday Legal

  • Friendly and efficient approach to from initial instruction to completion.

    Erin Johnston, Ison Harrison Solicitors

  • Very prompt response and dealt with the instruction urgently within the timescales requested

    Lauren Pond, Clarke Willmott LLP

  • Professional, friendly and great service!!

    Anna Fort, Prodicus Legal

  • Knowledgeable, to the point and expedient.

    William Bainbridge, RBL-Law

  • Very Pleased with the service and confidentiality of the progress involved.

    Sabra Farmand, Silver LLP

  • Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

    Roisin Kavanagh, Thackray Williams

  • Speed of service was excellent.

    Louise Minshull, Addleshaw Goddard LLP

  • I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

    Kathryn Conifer, DTM Legal

  • I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

    Daniel Conroy, Weightmans LLP

  • Outstanding services – couldn’t commend highly enough!! Documents served within 24 hours. Fantastic service!

    Andrew Athineos, Athena Collections

  • Comprehensive reports, easy to read and we are kept informed throughout the process.

    Tom Wickstead, Martin Kaye LLP

  • It is always quick and efficient. I am kept informed as to progress too. Very impressed with the service provided.

    Ailsa Fairchild, Girlings Solicitors

  • Dealing with Julie is very simple, she always deals with the instruction in a timely manor and service of papers is always carried out as soon as possible.

    Stephen Thorn, Shoosmiths LLP

  • I do not think the service could be improved Tremark carried out my instructions well and were contactable by telephone to confirm service had been effected. Easily contactable by telephone, and I dealt with one person throughout (Emilie Smith).

    Sara Thompson, LAS Solicitors

  • Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

    Danielle Stanley, North Yorkshire Council

  • Very helpful and friendly staff, really good certificates of service from the agents and very prompt and pro-active service for a reasonable fee.

    Sarah Ainley, Armada Asset Finance

  • Karl picks up the phone to me and organises a Process Server on 24 hours notice, sometimes less. It’s a breath of fresh air.

    Adam Creasey, Lewis Nedas Law Ltd

  • I like how well we are kept up to date with service attempts

    Jayne Nutt, Greenwoods GRM LLP

  • I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

    Carolyn Hawkins, Clarkslegal LLP

  • Karl was professional and responsive, and the task was managed efficiently. 

    William Friedman, OSEN LLC

  • The friendliness of the service as well as being kept up to date promptly.

     

    Ryan Wise, Browne Jacobson LLP

  • Prompt service. I like the no fee no trace arrangement.
    Financial status reports are helpful.

    Stephen Cole, DAC Beachcroft Claims Ltd

  • Very professional, quick and helpful responses by phone and email when you contact them, always willing to try and accommodate your requirements.

    Samantha Poulton, Pinsent Masons LLP

  • Very response on email and always willing to assist at short notice. Tremark are reliable and always provide a great service.

    Amie Knighton, Addleshaw Goddard LLP

  • Promptness of service and response times, friendly and helpful manner of staff, reliable service.

    Claire Hitchman, Blake Morgan LLP

  • Very fast and excellent, Emilie was amazing!

    Gabriella Piazza, Solomon Shepherd Solicitors

  • My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

    James Parratt, ASB Law

  • Instruction receipt always received promptly. Kept updated throughout the process and are by far the quickest trace agent and service we have used.

    Jessica Chadwick, Shoosmiths LLP

  • Friendly staff who are prompt with responses

    Marc Schneiderman, Grace and Good Limited

  • You are always efficient, reliable and highly professional.

    Emma Taylor, Browne Jacobson LLP

  • Very polite and knowledgeable staff, very easy to deal with. always friendly and understanding. no need for a full explanation, all the staff anticipate our requirements.

    Tariq Umer, Schofield Sweeney Solicitors

  • Excellent email updates. Thorough report and great service all round!

    Jessica Chadwick, Shoosmiths LLP

  • Very professional. it was last minute urgent instruction and Julia went above and beyond to assist and find a process server who was in the area.

    Rachael Marsh, Marsden Rawsthorn Solicitors

  • As always a seamless service and I have no doubt that the team are working in my client’s best interest. I have already referred our Real Estate team to you and would to any other professional!

    Georgina Kenny, Shoosmiths LLP

  • Friendly, good updates. efficient, and a cost effective service!

    Bethany Rickerby, RHW Solicitors

  • We have used Tremark on other matters that we have had in our department and pass your details to anyone who is looking for your expertise. I do apologise that I cannot provide you with an improvement to your service but I have heard no complaints so you are obviously doing very well.

    I found your firm easy to deal with. I particularly liked the email updates and confirmation that I received so that I know that what I had asked your firm to do you were doing and I did not have to worry about it – thank you.

    Marie Jefford, EMW Law LLP

  • Professional, timely and quality. Great staff, good service and highly recommended.

    Scott Nodder, Gordons LLP

  • I received a great service and I do not have anything constructive for you to work on in order to improve. I have recommended you to colleagues based upon the service received.

    This was a very fast, efficient, professional and cost effective process. I am very grateful for your assistance.

    Jonathan Taylor, Langleys Solicitors

  • I always deal with Emilie who is amazing and a great asset to Tremark! I could not do without her.

    Elina Sfongali, ELS Law Limited t/as ELS Legal

  • Very quick and efficient service – thank you!

    Lynn McMahon, Halliday Campbell WS

  • Very quick turnaround time and efficient. Great client service.

    Claire McCormack, TLT LLP

  • I believe that the service I was provided with was excellent and could not name something to improve on.

    Julia was incredibly helpful and provided a wonderful service and enabled us to carry out the work we needed in a short time frame.

    Holly Carmelo, Thackray Williams LLP

  • Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

    Beverley Lambert, Scott-Moncrieff & Associates Ltd

  • Everyone I have spoken to or received emails from at Tremark have always been very friendly and helpful. I would particularly note Emilie Smith as being very friendly and prompt in her email replies.

    David Spence, Clarion Solicitors

  • The service was very professional, with regular communication and efficient delivery.

    Rhianna Eden, Squire Patton Boggs (UK) LLP

  • Our instruction was dealt with extremely quickly and professional – no need for improvement. I liked the speed of service and that I received regular updates.

    Tremark is overall very professional.

    Elaine Owen, Palatine (R&D) Group

  • Service was spot on. Richard was professional and efficient. He gave me good indication of costs to set my expectations.

    Very pleased with the service. Will be sure to recommend and use again.

    Rachael Pratt, Ison Harrison Limited

  • I have used Tremark a number of times for clients and have always received an excellent and reasonably priced service. I have always dealt with Karl Brooker, who is very helpful and knowledgeable. I have already recommended Tremark’s services to colleagues.

    Emma Dunnill, Kemp Little

  • I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

    Nina Oakley, Kidwells Law Solicitors Ltd

  • You were quick to acknowledge my instruction and kept me updated throughout. Excellent service.

    Rebecca Ford, Shakespeare Martineau LLP

  • Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

    Kaye Chadwick, Alker Ball Healds Solicitors

  • Karl and the team are the most reliable process servers I have come across in my years of requiring these services. Nothing is ever too much trouble, no matter how demanding we need to be. They have never let me down and I have full trust in their services.

    Bethany Reid, Squire Patton Boggs (UK) LLP

  • Service is excellent. Clear information provided about prices, and instructions acted on promptly. Very professional.

    Roshan Khan, Shanahans-Law

  • You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

    Always get on with the job with no fuss and very effectively.

    Adam Mckay, Mckay’s Solicitors Limited

  • I have always spoken/corresponded with Ben Mansell and Karl Brooker when providing Tremark with instructions and they are always very helpful and professional. Keep up the good work guys.

    Michael Olley, ASB Law

  • Very happy with service and have recommended to colleagues, Jules is a star!

    Georgina Kenny, Shoosmiths

  • No improvements necessary. Excellent service! Would highly recommend to anyone.

    Jessica Chadwick, Shoosmiths.

  • Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

    Jill Hirst, Corporate & Commercial Credit Solutions Limited

  • Tremark are always professional, efficient and friendly. Furthermore, you have a knack for being able to help out in a bind. The fact that the short notice instruction given to you at 4:30PM on the Friday before Bank Holiday weekend was even contemplated was perfect. The fact that it was dealt with within 15 minutes, the documents were delivered the next day and there was a certificate of service sent through so quickly after was above and beyond. You always deal with every request (no matter how short-notice or complicated) without breaking a sweat.

    Emma Needler, Walker Morris Solicitors

  • Couldn’t fault the service. Emilie was very friendly and helpful, as was Mark, who phoned whilst attempting to serve the document in relation to some confusion of the address, which had changed.

    Eleanor Paton, NHS Scotland

  • I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

    Emily Wheatley, Optima Legal

  • I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

    Amanda Avenell, Wiltshire Solicitors

  • Personal, friendly, always available around the clock to help

    Sarah Roscoe, Cerberus Group

  • We get updates, even when you are struggling to trace.

    Shelian Craig, Shulmans LLP

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • When I called to speak to someone about the service I wanted Tremark to perform, the person answering my call (Julia) knew exactly what I wanted and what steps were required. I did not have to wait to speak to someone else or be transferred elsewhere, Julia had it spot on. This is crucial on time sensitive issues and certainly reduced the stress of handing a task off to an external provider.

    Lindsay Abley, RPC Solicitors

  • I think you do a very good, professional job. Keep up the good work. Julia is very helpful with any queries. All of the Tremark team are very helpful and polite.

    Fran Sumner, Ashfords LLP

  • You couldn’t improve the service we received. Quick and Efficient

    Carol Bibby, Boys and Maughan Solicitors

  • I like the immediate email confirmation of receipt of instructions and the prompt responses I get when I do contact on cases either by call or email.

    Dominic Jones, DWF

  • Professional and efficient service.

    Rachel Ellison, BTMK Commercial and Personal Law

  • Extremely efficient service.

    Adrian Slater, Fraser Brown Solicitors

  • You provide a very good service.I have used your services over many years and will continue to do so. Efficient and speedy.

    Judith Fitzpatrick, RDC Solicitors

  • Always reliable even at short notice

    Natalie Ingram, Squire Patton Boggs

  • Easy to contact and whoever answers in the office take’s responsibility.

    Patrick Beesley, The Guinness Partnership

  • Always very positive and happy to help, notwithstanding instructions are generally urgent. Extremely reliable.

    Abbie Hearson, Addleshaw Goddard LLP

  • Everything I receive from Tremark is always of great quality – does exactly what I ask and provides additional helpful details.

    Chris Wood, Lloyds Banking Group

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • You were very speedy with a clear, comprehensive quote for the services I required. Once instructed you carried out the service of the documents very quickly, and provided me with the appropriate certificates of service straight after that.

    Rachel Ellison, BMTK Commercial and Personal Law

  • Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

    Kate Thompson, KK Thompson Solicitors

  • I can’t fault the service – that’s why I use you and recommend you!
    Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

    Vicky Loughnane, Shoosmiths LLP

  • Quick, efficient and professional.

    Chelsea Cramer, Foot Ainsty Solicitors

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

    Matthew Perry, Carrick Read Solicitors

  • The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

    Ryan Wise, Browne Jacobson LLP

  • Tremark answer the phones promptly unlike other providers

    Rhena Dhugga, DWF Law

  • Tremark are extremely reliable and always deliver on time.

    Elizabeth Cape, Addleshaw Goddard

  • Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

    David Draisey, Hunters Solicitors

  • Friendly, professional informative staff. Quick responses.

    Alishia Shaw, Ashfords Solicitors

  • Very responsive and kept fully appraised

    Adrian Slater, Fraser Brown Solicitors

For more information about our services, please speak to an experienced member of the team today