Compliance.
Competence.
Confidentiality.

Professional process serving, investigation & legal support services

Tremark Associates is the UK’s full service provider for businesses who require professional assistance with investigations, process serving, legal support  and debt collection services.

With a team of over 80 specialist field agents and a pinnacle influence within the investigation industry, we’ll ensure that we achieve the best outcome for your business.

  • Staff are always approachable and friendly when speaking over the phone. My overall opinion on with Tremark is that nothing is too much trouble and they will help whenever and wherever they can, even just with advise on how to proceed with a case.

    Amanda Slater, South Yorkshire Pensions Authority

  • Fast and efficient

    Fiona Matthew, Solicitor, KD Law

  • Good value for money – Quick turnaround

    Hannah Starling, Blake Turner

  • “We have always been able to rely on Tremark Associates to provide a prompt and efficient service. Their professionalism has always impressed us even when dealing with some of our more challenging assignments.”

    Incommunities Group

  • I am working with Julia Alexander and I found her customer support, knowledge and feedback to be exactly on point. She was excellent and a real pleasure to work with.

    Janine Alpuche, Alpuche Law

  • My area of work can be reactive, with an imminent deadline to comply with. Tremark have always been a great resource and have always assisted me to meet tight deadlines of filing documents at Court, amongst other things.

    James Parratt, ASB Law

  • I liked the responsiveness and the professionalism

    Gemma McDonald, Paralegal, Blackstone Solicitors

  • Efficient, polite and professional service at a reasonable price.

    Benjamin Kerley, Lester Aldridge

  • Always very prompt turnaround which is extremely important to our clients.

    Deborah Nigh, Howes Percival Solicitors

  • Tremark know what is needed and we do not need to enter into lengthy, unnecessary correspondence when sending instructions across. Quick instructions and reports always received promptly.

    Jennifer Elphick, TLT Solicitors

  • Personal service is important, especially on time sensitive matters. This was a big plus and we are now planning to use you more regularly for two large clients.

    Martin Ochs, Hamlins LLP

  • It was very easy to scan and send the papers to be served. Having no knowledge of the English legal system, Emilie advised what was necessary and made everything very easy at my end. I could not fault the service provided.

    Audrey McKenzie, Ennova Law

  • I really liked the the quick response regarding enquiries as to obtaining a Pre-sue report and the quick response in obtaining an expedited Pre-sue report

    Victoria Agu, Stone and Stone LLP

  • I liked the emails from Emilie, she always very polite and friendly

    Emma Pringle, Irwin Mitchell

  • I can always rely on Tremark to deliver a friendly, open and professional service. Julia Alexander is always wonderful to speak with, very engaging and you feel well looked after.

    Gabriel Rodriguez-Cleary, Shoosmiths LLP

  • This was my first time using Tremark and found Fiona and Emilie to be very helpful, quick and efficient

    Lara Nyman, Seddons Law LLP

  • Very quick and efficient service – thank you!

    Lynn McMahon, Halliday Campbell WS

  • Tremark are consistently excellent in the service they provide. They are so reliable and regularly (and happily) assist even with last minute instructions. All communication is prompt and I am always kept up to date. The certificates of service are also perfect. I would recommend Tremark to everyone.

    Elizabeth Perris, Squire Patton Boggs

  • Super quick response and a prompt delivery of service.

    Jason Morris, Shoosmiths LLP

  • Tremark kept me fully appraised of the position throughout, taking all relevant steps to book legal appointments to serve documents on a prisoner and thereafter happily provided witness statements I could rely upon in an application to court where the receiving person refused to attend any legal appointments and accept service.

    Matthew Foden, Solicitor, Weightmans LLP

  • “Ever the professionals Tremark Associates are reliable, efficient and highly regarded. They regularly deal with out of hours and urgent service of documents on behalf of my instructing Solicitors and they offer an excellent and wide-ranging tracing facility. I have no hesitation in recommending their services.”

    Eleanor Temple, Barrister, Kings Chambers

  • Easy to use and reliable!

    Jeremy Guilfoyle, Amicus Asset Finance.

  • Your staff are very efficient, helpful and friendly and the quality of the certificates of service we receive are great.

    Sarah Ainley, Armada Asset Finance

  • Excellent and professional service! – Nothing to improve – really pleased!

    Emily Downie, Squire Patton Boggs

  • Tremark always offer an incredibly efficient and reliable service. I have never been let down by them and they are my go-to agents.

    Bethany Reid, Associate, Squires Patton Boggs

  • Extremely efficient service.

    Adrian Slater, Fraser Brown Solicitors

  • You couldn’t improve the service we received. Quick and Efficient

    Carol Bibby, Boys and Maughan Solicitors

  • Completed the tasks as asked for in a very timely manor. Spot on service and would definitely use again should the needs arise.

    Phil Doyle, Blackwater Estates

  • Julia is great – really helpful and I feel confident that she is proactively dealing with my instructions.

    Georgina Kenny, Shoosmiths LLP

  • The friendly, helpful staff and prompt assistance with facilitating a quick turnaround.

    Christopher Parsons, Paris Smith

  • I don’t think there is anything you can improve on. I like that I get emails keeping me up to date without prompting.

    Rise Wise, Browne Jacobson

  • I dealt with Ben Mansell at Tremark and he was very quick at responding to my queries, very helpful and proactive.

    Kathryn Conifer, DTM Legal

  • “I’ve personally known the guys at Tremark for over 20 years, they have never once let me down. Over the 20 years I have had no hesitation in recommending them to my clients. Great team, great service and great results.”

    Carlos Ghauri, Partner, Greenwood Barton

  • Karl goes the extra mile and is always available at the end of the phone when I need him. It’s a breath of fresh air.

    Adam Creasey, Lewis Nedas Law Ltd

  • You immediately respond to my initial instructions. I have no concerns about sending documents through to you containing personal data as I know from previous experience that your employees have the utmost discretion in ensuring that the documents reach their intended recipient only.

    Lucinda Tideswell, Stockport Metropolitan Council

  • The service was really good. Promptness, courtesy, quick, professional

    Beatrice Cameli, Hill Dickinson Solicitors

  • Our contact is Ben Mansell. I like how quickly he always replies with fee estimates, confirmation of instructions, details of any issues that have cropped up. On my last instruction, there was a problem with serving the documents on the day that we had arranged due to the actions of Royal Mail (not Tremark or us), and Ben let me know very quickly, arranged to collect new papers that day. Very appreciated and great service.

    Louise Day, DAC Beachcroft

  • The prompt response to acknowledge my instructions. This has always been done by Karl and Ben. Ben is always quick to update me too – keep up the good work.

    Ryan Wise, Browne Jacobson LLP

  • Professional, timely and quality. Great staff, good service and highly recommended.

    Scott Nodder, Gordons LLP

  • Karl was excellent. Two urgent serves were organised at very short notice. Karl reported back as soon as each was complete which I appreciated.

    Mairead McErlean, Debenhams Ottaway

  • Very quick – efficient from the first phone call which was answered within seconds and very happy to help with a tight deadline. Great communication from Emilie Smith.

    Amy Lunn, Admiral Law

  • Knowledgeable, to the point and expedient.

    William Bainbridge, RBL-Law

  • Costs effective and efficient. Tremark have good knowledge of the legal market and legal processes and therefore have a good understanding of what I was trying to achieve.”

    Philip Knapton, Addlestone Keane

  • Our request was carried out promptly and all timescales were met. Excellent prompt feedback. You provide excellent service, there is nothing to improve.

    Kaye Chadwick, Alker Ball Healds Solicitors

  • Could not find fault with my experience with Tremark. I am very impressed as to how quickly they completed the work

    Jacky Walker, Jordans LLP

  • Excellent turn around times. I have used Tremark for a number of years and always found them to be reliable and efficient. Very impressive service. Even last minute, next day instructions are completed without issue!

    Beverley Lambert, Scott-Moncrieff & Associates Ltd

  • Friendly, professional informative staff. Quick responses.

    Alishia Shaw, Ashfords Solicitors

  • Professional and efficient service.

    Rachel Ellison, BTMK Commercial and Personal Law

  • It was a quick easy process and the members of staff I liaised with were very professional and efficient. I would definitely use your services again.

    Jagjeet Kaur, Solicitor, Hallmark Solicitors

  • Very quick turnaround time and efficient. Great client service.

    Claire McCormack, TLT LLP

  • You are by far the cheapest process servers but effective and sometimes cheap doesn’t work.

    Always get on with the job with no fuss and very effectively.

    Adam Mckay, Mckay’s Solicitors Limited

  • Rapid acceptance of instructions and results with minimal unnecessary ‘instructing’ or registration

    Matthew O’Callaghan, Ison Harrison Solicitors

  • Very good customer service and very good at keeping us informed

    Alison Groves, PCR London LLP

  • Accommodating and quick service – thank you!

    Caroline Grumbrell, Associate Director, Greenwoods Solicitors LLP

  • I had an urgent job which required a statutory demand serving in North Ireland. Within just a few hours of sending the job to Tremark, I received confirmation that it had been served. Excellent service.

    Scott Nodder, Solicitor, Optima Legal

  • Easy to contact and provided regular updates. Took an actual interest in the case.

    Alex Taylor, Flagate LLP

  • We are kept up to date. It is rare that I have to chase for news.

    Shelian Craig, Shulmans Solicitors

  • I felt the service was excellent. Emilie was really efficient and helpful after my first enquiry, sending me in the information I required by email within seconds of our discussion! I liked the promptness, efficiency and reasonable cost.

    Joanna Blakelock, Wilsons LLP

  • I contacted three agencies. You were the first to come back to me with a quote. Melanie was very friendly and helpful. You were actually the cheapest but would have chosen you based on the service in any event.

    Amanda Avenell, Wiltshire Solicitors

  • Friendly knowledgeable staff. Keeps promises and achieves pre-determined service levels.

    Jill Hirst, Corporate & Commercial Credit Solutions Limited

  • Kept up to date throughout and email communication is quick

    Rosie Harvey, Cripps Pemberton Greenish

  • Very fast and efficient

    Laura Simpson, Solicitor, Pryers Solicitors

  • I don’t think there is anything Tremark could do to improve. Promptly dealt with. One point of contact. No need to worry about the instructions once it is with them.

    Daniel Conroy, Weightmans LLP

  • I liked the attention of care of the process server, and the regular updates by Emilie.

    Hershil Patel, Kapour Solicitors

  • I find your service excellent and I find that anyone I speak to or have email correspondence with very helpful.

    Carolyn Hawkins, Clarkslegal LLP

  • Quick and easy. Very prompt service with no issues.

    Ben Kerley, LA-Law

  • We have used Tremark a number of times and have never had any issues, the service is always efficient and helpful.

    Hannah Cooper, RLS Law

  • “As a busy solicitor it is vital that I can call on someone reliable to carry out the work I need doing. From process serving, tracing and general enquires we use Tremark as they are professional and friendly and will get the work done straight away.”

    Ashley Jacques, Solicitor, DWF LLP

  • Fast and reasonably priced. Emilie was very prompt at keeping me updated and responding to my queries.

    Danielle Stanley, North Yorkshire Council

  • I think your service is spot on, no room for improvement. Seriously impressed with the service and will definitely be using you again. Easy to use

    Sarah Ruddy, THINCATS

  • Extremely professional and responsive service in an urgent situation. Appropriate level of updates, Fair fees and professional

    Julie Moseley, R J Moseley LLP

  • Ben was extremely professional and helpful and kept us updated

    Alice Trainor, Fosters Solicitors

  • I very much like the fact its a simple, easy to use service. I know that I can send the information over, it will be confirmed, and then I hear back without having to chase. Its a very efficient serivce and a service which I hope we can use for many years

    Ben Huggins, The Pensions Regulator

  • Excellent service, as always. It was prompt and efficient. The report came out and in the meantime, further information was gained, I was called and notified immediately that there had been a change.

    Roisin Kavanagh, Thackray Williams

  • “I have used Richard’s tracing agent services when required over a number of years and have been happy with the quick turnaround, successful and useful results, and the good value for money.”

    Alison Room, Solicitor, Antony Collins Solicitors LLP

  • “I have worked with Mark Hodgson and his team at Tremark for over 15 years on various and frequent assignments, usually on an urgent basis and they have consistently delivered a first class service without exception. I have no hesitation recommending Tremark.”

    Steve Thomas, Lawyer and Mediator, Excello Law

  • Tremark has excelled above and beyond my expectations. My phone calls were always answered very promptly. Emilie Smith was always happy to help and had a friendly manner upon every contact, whether it was via telephone or email. I was always kept up to date regarding my request and my instructions were acknowledged and followed correctly. I couldn’t have asked for a smoother service.

    Samman Sohail Khan, London

  • Friendly, good updates. efficient, and a cost effective service!

    Bethany Rickerby, RHW Solicitors

  • Very efficient and cost effective service, there was no issues and I felt comfortable knowing it was in capable hands and would be dealt with in the right way in a timely manor.

    Matthew Perry, Carrick Read Solicitors

  • I am very happy with the service provided. It is very prompt and efficient and communication is clear and frequent.

    Nina Oakley, Kidwells Law Solicitors Ltd

  • Its easy, I always get an immediate response, all papers are always served quickly and I’ve never had a situation where you haven’t actually managed to trace someone. You found someone on the 2nd trace you did who had been ‘missing’ as a debtor to my client for years and who they actually believed had died, seems he’s a travelling salesman who stays in hotels through the week and with his parents on weekends ! How did you find him?!!

    I wouldn’t use any other firm for any of the services I use you guys for.

    Anna Shaw, Excello Law

  • I was very impressed with the service and would not change anything I will definitely be recommending/instructing Karl and the team in the future. Speedy, professional, easy to use, cost effective.

    Emily Wheatley, Optima Legal

  • It is a transparent service and the job is done quickly and efficiently.

    Megan Knorr, Baker Tilly

  • I can’t fault the service – that’s why I use you and recommend you!
    Instruction’s are acknowledged promptly, I’m kept up to date throughout and instructions are always quickly turned around and an excellent service provided.

    Vicky Loughnane, Shoosmiths LLP

  • Very helpful and friendly. This particular matter was slightly unusual in the way service needed to be effected and the team at Tremark carried it out without any difficulty.

    Amy Evans, Penningtons Law

  • “We have been extremely impressed Tremark’s professionalism and by the level of ongoing communication that we receive providing us with updates and advice on the progress of each case.”

    Paul Hunt , Credit Control Supervisor, B&M Waste Services Ltd

  • Swift acknowledgments of instructions, comprehensive reports, friendly and helpful staff and competitively priced.

    George Denton, Browne Jacobson

  • Simple, straightforward service.

    Hannah Blood, Walker Morris LLP

  • “Tremark Associates and their investigatory services are professional, reliable and highly recommended.”

    Samuel Pedley, Solicitor, MFG Solicitors LLP

  • Very prompt response and dealt with the instruction urgently within the timescales requested

    Lauren Pond, Clarke Willmott LLP

  • The process ran smoothly and I was very happy with the result. Julia was excellent in handling my instructions.

    Sadia Hussain, Actons Solicitors

  • Karl was professional and responsive, and the task was managed efficiently. 

    William Friedman, OSEN LLC

  • Tremark always provide a professional and efficient service, would not hesitate to recommend their services to my colleagues

    Jessica Robinson, Engie

  • Excellent service provided. We liked the speed and the range and breadth of information provided

     

    Justin Woodgate, Masters Group

  • Our firm wanted to try an alternative process server and Tremark were recommended to us. We have be very impressed with the level of service, professionalism and expertise offered to us by the whole team. Safe to say our firm will be using Tremark going forward.

    Kate Thompson, KK Thompson Solicitors

  • “I use Tremark to carry out various investigations on our behalf, from tracing people to attending properties and serving documents we know we can rely on them to carry out the work in a professional manner.”

    Jo-Anne Barnes, Partner, LCF LLP

  • “We have used Tremark for several years and are delighted with the services they offer which allows us to use our skills and concentrate on selling our product to new prospects, whilst ensuring that in the long term we are still able to do business with our existing customers.”

    Beverley Dolan, Financial Controller, Haddow Group

  • Service was excellent, nothing to improve upon. Efficient, timely service of proceedings on a Defendant

    David Draisey, Hunters Solicitors

  • “I am confident that when instructing Tremark, they are going to act professionally to get a result.”

    Brian Addlestone, Partner, Addlestone Keane Solicitors

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Number of people
personally served

Process serving